Extremely friendly staff. Met them at an expo and loved their selection as well. Their online shop…read moreis awesome and easy to search. Good value, especially on the sale items! Would highly recommend especially for thoughtful gifts and local brands. Gotta shop small!

Very beautiful and unique shop. They have a beautiful of wonderful scents and clothing. There is a…read morebeautiful baby sections and a wonderful comfy at home products. Loved the selection and the scent. Very open and not overwhelmed. Julie is very sweet and makes you feel like you're ordering from a real local owned and hand selected shop.

I went today to do some returns. They were quick at getting my returns taken care of. The guy was…read morereally nice. I love that this store is huge too.

Manager extremely rude, African American lady, rude when she talked, would not even try to help…read more Horrible service.

The collection of reviews here reads like a tale of two customers - those who come to sell goods…read moreand those who come to buy. Having done both myself I will just say that there's a reason I now donate everything to CCA. Since it's been so long since I last attempted to sell anything to them, my rating only reflects the buying experience. First of all, the store is massive. Although the majority of their inventory is clothing they also have shoes, accessories, baby gear, and toys. Everything is pretty well organized making it easy to find exactly what you want. For example, clothes are grouped by size, color and type. And, for the most part the merchandise is in good condition. Occasionally I have come across a hole, tear or stain, so my advice is to to thoroughly inspect each item before checking out. Unfortunately there are no rock bottom prices to be found here (you'll have to go to Thrift Giant for that). In fact, most of the stuff isn't a whole lot cheaper than the new version, with the exception of some higher end brands here and there. I have actually found better prices on certain brands when they're on clearance at the original store. Another recurring theme in the reviews here is the rudeness of the employees. It makes me wonder if this place is fully staffed by ex-DPS workers! I guess I should consider myself lucky because I have miraculously somehow avoided their surliness. Maybe it has something to do with my earlier statement about not selling stuff to them anymore though.

This place has some of the worst customer service I have ever received. They are fully staffed but…read moremost of the employees aren't doing anything. Dropped off an order at 1:30 and was told to come back at 4. Wasn't ready, come back at 5 or so. Went back at 5:45 and waited until closing. Then was told to come back tomorrow. We would still get cash since it was their fault. Very generous indeed. Not really sure how they stay in business with service like this. But reading the other reviews, I can see we aren't the only one. Find another one in a different city to donate to.

The manager is super friendly and will order items for you if you can't find what you need in the…read morestore. The clothes are well made and have a classic style. The downside is that the store is small, so it can be challenging to get everything you need in one trip.

Yes Old Navy has some great quality inexpensive items, but this location always has a line. Even…read moreif they have 3-4 registers open! Craziness. Not sure if the cashiers are just being super friendly and chatting away with the customers or what. I did need to come here twice just to return items that I had purchased online and just did not fit me...I can't say that I had a highly pleasant experience, it was just a very quick - okay why are you returning, okay thank you have a nice day - kind of conversation. Quick and easy-- I guess the way I like it. When I have come to shop here once during winter time, the dressing rooms were a hot mess! Hence, why I started shopping online!

went on a monday few minutes after they opened. already were a few customers inside. place was…read moreclean. all the racks were spaced out nice so you can maneuver the store easily. i had to return two items i purchased online. i wanted the money put on a gift card instead of returned to my card so i could buy things immediately. otherwise id have to wait the 3-5 business days for money to be returned. got the gift card. had my son try on new pants since others didnt fit. all the staff was friendly and helpful. ended up buying a few more items than we needed. great experience. they have really awesome face mask packs for kids too.

What's better than a Polo Ralph Lauren Boutique? How about a Polo Ralph Lauren Factory Store,…read morewhere you can get you favorite Polo items at discounted prices?!! I was really impressed by this store. It had all the luxury of their boutique stores, perhaps even a better selection than the boutique stores, at great prices. I am a fan of the classic Polo Ralph Lauren styles and colors, and there is plenty of that to choose from in this store. They also have the newer designs as well, all in men's, women's, and children's sizes. The other thing this factory store delivers on is that classic Service you become accustomed to at a Polo Ralph Lauren Boutique store. The staff here is friendly and helpful and can help you find sizes and fits as you need. Great experience, I probably spent a little too much, but oh well, I am happy and I think my new clothes look great...thanks Ralph!

Felt discriminated by the staff in the store and felt watched and unsafe the entire time I was in…read morethere, not sure if it was the way I dressed or my skin color or sexual orientation or maybe because I'm a younger individual shopping in a predominantly elderly store, but no one asked to help carry the 10 items I had in my hand, wasn't asked by anyone if I could help finding sizes or a fitting room, the cashier with #s 4**062, African American woman, laughed at me and looked at me, like I had the answers to a question that I should of known on the floor, I genuinely did not know if you guys had sizes in the back because the shelves are full of random clutter and mess,... "we have a system to check sizes" she said..........no duh, LITERALLY NO DUH who doesn't, it was rude and disrespectful, and as someone who demonstrates genuine positive energy and a collected manner to everyone it was insulting and as someone who works in RETAIL administration it was exactly what stores, leaders or associates, should not be doing in a retail field... and my receipt states my salesperson was A'jon?! That was a lie, a full on lie on my receipt, I was not helped by anyone, otherwise I would of had some idea of what was going on inside that mess of a store, I had no desire to purchase anything that night after trying on but felt so incredibly pressured I purchased one item a flannel, that I was absolutely in love with when I first saw it online, and now I want to return, and will never step into your store again and will make sure others around me or on my media don't neither ...and yes I was the one wearing the vintage hoodie on dec/7 with the fur line, just so you know who I am, the store is is an absolute disaster and as a retail personnel myself your store needs to evaluate its customer service and the African American manager who nearly threw a shirt at me walking to the Oxford section was shocking. What if I was a secret visitor? Or exect? Or your family? Learn how to treat customers of any skin color and sex orientation correctly and yes, my message will relay to others, because no one with the basic idea of simple inclusion, equality, and respect will step in your stores again. It was disgusting behavior the way I was treated, that's not how large businesses should be running. Please never treat a customer like that ever again especially since I am someone who deals with extremely severe anxiety I felt like I was going to pass out in there it was a terrifying feeling honestly, I was so uncomfortable and it belittled me, I quite literally started sweating SO bad, I was so embarrassed and I did NOTHING, I did not steal, I did not say anything rude or bother anyone, I simply walked in the store with the intention to simply shop. Coach and evaluate your team on simple customer service!!! And I also heard several workers cursing on the floor... so there's that, you guys are terrible people.

This place is ok in terms of selection and pricing. I think DSW needs to have better pricing if…read morethey want to compete with the Dillards Clearance Outlet nearby. I remember when DSW used to do specialized clearance depending on the price tag color. Now it's a blanket 30% off which isn't a good deal at all. It's rather shocking to me that they price mostly mediocre shoes at such high prices. They did have some decent running shoes (Brooks) but otherwise, nothing worth the price tag. The location itself is neat and well organized so if you're in a pinch, you should find what you're looking for.

DSW, here's the thing: If you need a specific shoe for a specific occasion- you can always find…read moresomething here that will work. And even if you are like me and ABSOLUTELY do NOT need new kicks, you can also always find something here. On this day it was a cute pair of super marked down Charles David heals with a sweet 3D flower on there (In black of course). $20 including clearance markdown, I could not say no. I brought them to the register and they were ringing up at like $30. But DSW doe NOT play, they honor their prices, and I got them for $20. (A long time ago something like this happened and they didn't have the correct coupon code - so I kid you not - I got the shoes for less than $4. I still have those shoes and get compliments on them every time I wear them.