I went in to buy a small pistol for my wife. I asked the salesman to show me a specific gun and he kept trying to upsell me on a larger more expensive pistol. My wife is 4'8" tall and has very small hands. I knew what gun I wanted as I was conceal carrying the exact gun. After he misquoted the price of the gun I wanted, which was clearly marked, then he asked what is my wife's life worth? I said thanks and walked out. Due to the salesman's unprofessionalism, I would not recommend shopping here. read more

Nice selection of parts and guns but was followed around the store the entire time I was there it was my first time going here and my last time there I knew what I was looking for and declined "help" multiple times hate to say but I had a feeling they thought I was gonna steal something which is wild definitely not coming back there's other gun stores around read more

I walked in as a new gun owner. I was walk-through my selections and asked multiple times if I needed help, which was very useful. It being my first time it was a little intimidating, but they made me feel at home by answering all my questions and being very respectful and nice, the weapons are at fair price. I feel like I learned a lot. This place has a lot of value. read more

Great service and inventory! I do recommend shopping here. One of the great things are they are open on Sunday.

I've been a long time customer and love coming to Carter's to see that's new and have bought my new Glock 48 and super happy I was with the service and great management hats off to you guys because you rock and will come back again and give it a 5 star rating with my badass seal of approval and will continue to do business with Carter's plus I love their ar15 bar with their gunsmith too read more

This is only the second time I've been to Carter's. The first time was to find information about how to get the Concealed Handgun License, the second to buy a firearm. Both times the staff was very friendly and super informative. I find it funny that there are always a few older men standing around the store, talking about weapons, hunting and the such. Kind of reminds me of a barbershop! They were nice and work as a support system when the buyer is a little uninformed (like I was). My brother and I went, they helped us choose the gun (.38 ), the ammo, the cleaning kit and a safe. I am very happy with my purchase. They weren't just selling me a gun, they were educating me about gun ownership. Next time I will be going for my 9mm. Meanwhile, I am definitely a fan. read more

I had been looking everywhere for some hard to find ammunition and I called here and they had it in stock.

Went for a FFL transfer and service was great. Everyone is friendly and the cashier lady made my day.

I turned 21 and wanted to make use of my legal right to bear arms. I have shot before and was set on a beretta but still had general questions and needed the last bits of satisfactory advice that would help me make up my mind. After giving us great advice (renting and shooting to get a feel) as well as informs about LTC, I purchased my very own Beretta. The staff is great and friendly and they try to help you personally since it's something you will carry with you responsibly (if it means they have to hold the sale off to inform you they will, they aren't sharks out for your money). The jokes, informative and friendly staff, plus a great selection is 6 stars for me. Shout out to Mr Joseph P. for helping me out today. read more

Carter's Country - Ammo, gun and casing. - Guns & Ammo Near Me - Pasadena, Texas

Ammo is a pretty raw commodity right now, but Carter's has you covered. Wide variety with a speciality in weaponry, unlike of its sporting goods and more competitors. When I called to check on ammo, the service person who answered was knowledgeable and friendly, as was the elderly gentleman who assisted me with finding what I needed. So why the two star deduction? Because I like efficient service. I was waiting to make a purchase while a cashier tethered between the office and register doing something that appeared to be a task that could have been later performed. Will I return to Carter's Country? Maybe...if they have an irresistible sale. I DO love a sale read more

I had the best experience today, went in after confirming a specific gun in stock! Lorena and the staff were so accommodating and knowledgeable of my needs! If and when your in the need of a firearm, do not hesitate contacting Carter Country first! We are NRA members and Lorena can answer any of your questions regarding that as well! Thank you ladies, for all the help and me leaving with a bog smile! God Bless America and having people like them to keep us safe! read more

If I could give them no stars I would. First of all we're in a pandemic and I understand that we should t be out but if we do that everyone should wear a mask and keep distance, but this store is horrible at both. I came in here cause my husband needed something but all the men working here ARE NOT wearing any type of face mask. They are letting people handle guns which is fine but they're not sanitizing then after they give them back to the worker. To top it off there is a man working here that sounds like he's sick.. looks like he is.. and keep on TOUCHING HIS NOSE, HIS EYES AND HIS WHOLE FACE and not using at least hand sanitizers, nor a tissue to ACTUALLY CLEAN HIS NOSE. This is so not ok.. last time I checked in the state of Texas.. masks are enforced and even if they weren't.. WEAR A DAMN MASK SO WE CAN ALL GO BACK TO HOW THINGS WERE read more

Fast and friendly service! They have a great selection on lots of items despite the shortage on ammo!

Me and my guy love this place, all around nice and friendly staff and we have purchased and brought family to purchase as well we love it here read more

Great staff of people and vast inventory of products. Fast service! Will definitely be doing lots more business with them in the near future. read more

Just spent 20 minutes looking around in their store and not a single fucking person offered assistance. Employees seem to be put out by customers. read more

Went in last friday looking for a couple of guns which are hard to find right now. Spoke with Rex. He had both guns in stock. He was very helpful and very knowledgeable . Even had ammo in stock was limited but got enough to start with. Cashier was wonderful. Overall great experience will be back. read more

Worst customer service in the world the employee literally made a false statement up and told the manager so my boyfriend was not allowed to buy a handgun. We told him he misheard and became upset we are never coming back to this racist store. The employee just pulled some bull crap out of his ass and called his manager to tell him my bf had said something when that did not happen. I understand there are laws for these types of things but for this employee to literally make something up is completely ridiculous and stupid. Me and my boyfriend or anyone we know will not be returning to this store the employees need hearing tests because that's just ridiculous read more

What a great place to shop for guns and accessories. The Assistant Manager Thomas is extremely helpful and kind to all of his customers. I have bought many guns from him and its been a pleasure every time. What a great group of people. I highly recommend this carters location. read more

I have bought all three of my rifles here at this location and each time the customer service was amazing ! They always greeted me and asked if I was doing good ! I just recently bought a 5.56 Diamondback and I love it ! read more

Stopped here during lunch to just check if my rifle was sighted in. They took my rifle placed it on a shelf and had me wait 45mins before I could talk to someone again. Asked me what I wanted and told them I just wanted re sight in my rifle. Very poor communication between staff (who gladly tells you it's there 3rd day here). Thought I'd be able to shoot a few rounds on my lunch but got stuck waiting around their lobby for an Hour. read more

Sales staff is very knowledgable, professional & friendly. Great selection & the salesman fitted me with the best conceal carry set up that was right for me. Awesome pistol & holster. Plus they have 0 interest financing too. The store has a small town feel & look. I'll never buy another firearm at a big box store! read more

This store's staff and all is awesome , treat you like family.. They have in stock everything that I was looking for !! I'll recommend to my friends read more

My father was being overcharged for his fishing license. When he let the lady know she treated him as he didn't know what he was talking about . After going to Walmart (their machine was down) I found out that my father indeed knew what he was talking about and was being overcharged at Carter's Country. We went back to Carter's Country and explained to the same lady that she cannot overcharge my father; as the Walmart associate advised. We paid for his license the CORRECT fee and asked her to apologize to my father and she refused!!! She was rude about it too. My father was so happy to go get his license, had to deal with this rude lady telling him that he was wrong and there was no way he paid what he has paid for his license in the past .Had to go to Walmart and then back. And she had nothing to apologize for. We will never come here again! Not while she is employed there. It was the Hispanic lady. read more

Besure to ask if they will match prices or something so they can ridicule you while you walk out the door instead of a simple no. Staff acts like they are elites of society or something. I guess being old and grumpy makes you that way. read more

Terrible customer service!! One of those places you just want to walk out of in 5 minutes. The sales staff is not interested in your future purchase at all and will neglect to help or even say a word to you. I stood at the counter waiting for some service for 10 minutes before i had to interrupt a conversation that was being had by the staff so i could look at a gun off the shelf. I do all my gun shopping at "Yates Firearms" down the road 99% of the time but decided to venture off... and never will again. If you want to be appreciated as a customer and treated with care i suggest Yates, not this heck hole! read more

Looked at hand gun. Service was A plus as always. Knowledgeable and courteous. Will definitely return for future purchases.

I'm not a huge fan of Carter's Country to begin with but after calling around Pasadena for an AR-15 front sight adjustment tool, they seemed to be the only store with some in stock. They told me they did so I went down there to get one b/c I need one for my AR. I get there and ask them for a 4 prong front sight adjustment tool, they go get one and only had 1 left in stock. They hand it to me and the bag has clear scotch tape on the bottom of the bag and obvious tear marks, and a hole from where it had been opened up before. I take a look at it and it obviously looks used and also looks to have had a 5th prong. It does have 4 prongs although unevenly spaced I figure it might work. I buy it, get it back to the house and it doesn't work. I look at the bag and it says A1 front sight tool, so I take it back and they proceed to tell me that it looks used and broken that looks like it was supposed to have 5 prongs. They did refund my money but clearly they are trying poorly to be shady. read more