We've been there twice for a haircut for my five-year-old son and both times it was horrible. First, it was filthy. There was hair all over the seat and all over the floor and the hairstylist wanted my son to sit in the chair without even cleaning it off. She looked annoyed when I asked her to. Then she put a smock on him and the smock was also covered in hair. The whole place was just disgusting. To top it off the haircut was terrible. I mean in ebarrassingly bad. This is how it went twice. We will not make that mistake again read more

They burnt my daughter's hair while blow-drying! Did not acknowledge the problem, and only fixed (i.e., cut some more) after we complained. Horrible place. They charged us for the cut and the blow-dry too. Will never ever come back. read more

The place was a mess! No one was cleaning the cut hair. Kids were rolling in it. The lady that we've got not only kept misspelling my child's name ( I've corrected her 3 times and believe me, the name is pretty common), she was brushing the hair so hard that it made my child cry and on top of it the haircut was really bad - uneven and just plain awful! I am calling them tomorrow to re-do it - not with the same lady though! read more

They have a new receptionist, Pat, who is very friendly and professional. I know this location has had several bad reviews about the front staff, but it looks like they are trying to remedy the situation. When I was on the phone with her scheduling the appointment, I had to change the time a couple times and she was very patient and accommodating. Two days later when we arrived for our appointment, Pat was there and was just as sweet and friendly as she was on the phone. Manaza cut my sons hair and took time to listen to my concerns with past haircuts. She explained what she was doing throughout the haircut and why, and asked for my feedback along the way. His haircut turned out great and he loved it!! read more

I will no longer take my kids here. The comments from previous reviewers are spot on. Too expensive for a hair cut that is uneven and unprofessional? It's also expensive $20 for no wash and the "stylists" are all about getting your child cut as fast as possible. I wouldn't mind if they knew how to cut hair but one too many times I have walked out with my son having a bowl cut or the fade is all uneven and the top are all cut in weird lengths. Last time my 2 year old came out with uneven bangs and I walked back in to ask to clean up and this person said, "it's straight." No, I took a photo and everyone laughed and I'm the poor sucker who paid $20 for a horrendous cut. Most of the stylists need to get retrained and my god, put on a smile. Who wants their hair cut from someone who's frowning and hobbling over to you? And you want a tip?! We go to hair cutter my now so much better. You get a wash and cut and blow dry for $12 AND they know how to cut hair! Shock read more

Not worth it! Too expensive, long waits, everybody want to cut with only 2 stylists, time to move forward and find something better

Munaza is hands down the absolute BEST at Cartoon Cuts in Fairfax! My son is 4.5 and I've been taking him to her since his first hair cut, before he turned 1. She is the only reason we make the drive out to Fairfax every couple of weeks (from Haymarket and Warrenton). She is a true expert in her field and is so amazing with children of all ages. She's patient, warm, friendly, kind, gentle, and always gives an amazing cut. My son went through every phase of getting him hair cut - from sitting patiently to crying/screaming like you've never heard before and now back to sitting patiently on his own. No matter what his reaction, she's never wavered from her 5-star service and cuts! I love that I have absolutely no anxiety about whether or not his cut will look ok each time. People like her are rare find these days! (Both for the clients and for the company - Cartoon Cuts should be so grateful for her! She's the heart of the Fairfax location!) read more

I've taken my son to get his haircut twice at Cartoon Cuts. The first time, Vin or Bin, was the stylist. She did an excellent job on my son's hair. It was the first time my son's hair has ever been cut so nice and even. I was really impressed so I decided to take him back again this past Sat. Vin was apparently on vacation so Isabelle cut my son's hair. She took a really long time and it kept getting shorter and shorter b/c she couldn't get it even. My son just turned 4 so he was getting impatience as most 4 yr old boys do. Anyway, after 30 mins, she finally finished. It was apparent that this other stylist couldn't fix the hair cut, so we left. We got home and I washed my son's hair and it looked so bad. Uneven. You can clearly see that the lines were not straight and some areas were shorter than others. I was so upset that I paid $17 plus I still gave the stylist a $2 tip!! I called Cartoon Cuts and spoke w/ the receptionist. She said that she would leave the manager my info and have her call me back. Well, I never got a call back today, so I called them again. The receptionist said that she could see the note but that the manager had already left for the day. I had asked her to leave another note. I would like someone else to fix my son's haircut. Cartoon Cuts say they have great customer service, but I don't think so. I may just have to take my son there tomorrow. Based on all the other reviews, it looks like Munaza has gotten the best reviews so far. I would be happy w/ Vin but she is on vacation until next week! At this point, my son's hair is so short that I don't even know if they will be able to fix it! I am not pleased!! ***Update*** I just received a call from Katelyn, the Customer Service Manger. She was very nice and polite. Since my son's hair is already too short to get fixed, she is going to send me a certificate for a re-cut, so I can take my son back to get his haircut again from either Vin or Munaz. I will update my review once I go for the re-cut. Thanks! ***UPDATE*** So, I took my son back in to Cartoon Cuts today to get his hair cut. After the bad 2nd visit, I didn't want to go back but Katelyn was great and I received the certificate for a re-cut. I took both kids w/ me b/c we were going to go do pics w/ Santa. I was happy to see that Binh was there. She was great...just like our 1st visit. She finished cutting and styling my son's hair in no time. We were in and out. She even put a few curls in my daughter's hair since we told her we were going to get pics taken w/ Santa. Binh is great and I would definitely go back. read more

We've been coming here since my daughter was 2. The stylists are really good with children and the haircuts are okay. They charge $18.99 to wash and cut. My daughter is 3 with short hair. Today, I noticed that I was charged $5 for them to dry her hair. I called the salon to inquire as we've never been charged this before. The receptionist said it was up to the stylist whether, or not they charge the $5. This is ridulous to charge $5 to dry a toddler's hair. We will not be going back to Abby in the future. I may as well have her go to my stylist for those prices. read more

I just took my son here for a cut. I requested Munzana based on the reviews I read on Yelp and I could not be happier! She gave my son the best haircut he's had in a long time! I'd been taking him to a local barber shop before this, but was never really happy with the results. I kept going because they were cheap ($10). However, I will gladly pay $16.00 for an awesome professional cut! read more

Munaza has cut my hair since 2, I cannot see how she could ever give a bad cut! She does an phenomenal job and is very knowledgeable. She is the best hair cutter I've ever been to! I'd ignore any bad reports about her because she knows best! read more

I went here twice. The first time my son got his hair cut by Binh and she was fantastic and patience with my 1.5 year old. This time Binh was not available so I had Aidan and he was horrible! He was not patient and my son started screaming when he sprayed his hair and he just continued to spray. I finally told him to stop and was going to leave when he suggested I just let him sit on my lap. I figure it would calm him down. Well I should of left! He gave a terrible haircut. It was choppy. I could of cut it better. Never again! I will only got to Binh or I will do it myself and save the 20 bucks! read more

Took my 3 year old here on a sunday. They did an excellent job on his hair cut and was very friendly. My son loved the tvs and everything. Would recommend this place to anyone with kids. It is a little pricey tho. It was 19 dollars for a hair cut in which ive never paid more then 12 any where else. read more

horrendous , do not risk your lil ones hair esp stylist Munaza, even after doing a blunder by leaving a hairless spot, she is so unapologetic and says hair shall grow back in a week read more

We took our 10 month old son here for his first haircut, a moment to remember. Instead, it was awful. They shuffled us in like they were in a hurry, strapped him into the chair and got started as I was saying "we just want it cleaned up a bit". Instead, she pulled out the razor and scissors, chopped it up (too short) and he screamed the whole time. It now looks like Edward Scissorhands did his hair. I WILL NEVER TAKE MY KID HERE AGAIN. NEVER. What an awful experience. I couldn't be more disappointed :( read more

We have been coming here consistently for a year and a half. The experience for the kids is fun and fast. Very colorful decor and my two boys love watching Paw Patrol. I always request Mahmooda for my two year old twin boys. She is able to manage one of my boys who doesn't sit still and screams for his entire haircut. I have no idea how she does it but the haircut always comes out perfect. She has a very calm way about her and uses a very nurturing voice. She is friendly!!! Highly recommend her. read more

We went in for our 22 month daughter's first haircut. We got right in. Very professional and lots of distractions for the kids to keep them focused. My daughter loved getting her hairwashed by the elephant's nose and watching Dora while her hair was cut. Better yet the lady (Elizabeth) went right to work and it didnt last very long. The only complaint is $17 for a kids haircut (only about 1 inch off) seems a bit expensive... read more

I take my children here whenever they need a cut. Irene is the best :) She is always very nice with my kids (under 10yrs old), listens to what I/the kids want, pays attentions to detail but is also efficient, and we always leave beyond satisfied. She's quiet but is a sweetheart. read more

This was my second time taking my 21 month old son for a haircut at Cartoon Cuts. My first experience was just okay. He screamed the entire time, and with his head swinging back and forth, the haircut wasn't wonderful. Then I decided to read reviews and get recommendations from other moms in the area. This morning I took him again and waited for Munaza to cut his hair. While I had to wait almost an hour (no appointments on weekends), it was well worth it. Munaza was wonderful with my son. She knew exactly what to do and say to make him calm down and engage him in the TV and some toys so she could cut his hair. She listened to my instructions and gave me the opportunity to give my opinion on the cut so she could make an requested adjustments. I will absolutely be going back to see Munaza! read more

First: the good stuff. They were all nice & friendly. My 3 year old got a pretty good haircut there, but my 2 year old, who was not even squirming, got a TERRIBLE haircut, but before we could object, she had already taken his bib off and set him on the ground. She seemed like she was in a hurry. Even if we did object, she couldn't fix it. That's how bad it was. I should have refused to pay for it. It was LAUGHABLY bad. I could have done the same thing with a pair of hedge trimmers and one eye shut. What WASN'T laughable, however, was the price. Even with a coupon, we paid $20 for a HORRENDOUS cut. My husband later pointed out to me that for less than that he gets a meticulous haircut from his barber with neck trimming & a warm cloth on his face. What does cartoon cuts have to make it stand out? Dum-dums (the lollipops, I mean, not the employees) and tiny tvs that look like the color tubes are going bust. read more

They cut my sons hair and the woman BINH did a great job. She was very patient and calm and spoke nicely to him and usually he goes crazy when someone tries to cut his hair but he cried only in the beginning and then he was calm. We will be returning for his next cut. read more

When I came in I was sad to find out Wendy was let go. She always put a smile on my sons face and she was always very sweet to us. We will miss her and will not be returning to this salon. read more

This location is nice within the fair oaks mall. We have tried twice thus far. Hair stylists are good. The front desk staff is however weird at best. Twice we were informed to not tip on CC. Today, the girl flat out mentioned the hair stylist does not want tip via CC. While the other stylist overheard the conversation and warned the front desk girl of what she had suggested us. read more

worst place ever, and very expensive. i had to shave my son's hair because the person who cutted it did a terrible job

My son got an awful haircut and they told me "it's just hair, it will grow back". My 2.5 year old son has always had a longer haircut. I told the stylist that I wanted him to continue to have a longer cut, just shorter than it currently was. I also pointed out that the very top layer has to be long or it sticks up and that I didn't want that any shorter than it was. After the first bunch of hair fell, I could tell it was shorter than I wanted so I told her. She told me not to worry and that she would keep it long. Then it kept getting shorter and shorter. I had to tell her to stop. She called her coworker over who then said it would have to be blended and cut SHORTER so it doesn't look like a mushroom. So he basically now has a five year old haircut that still looks funny toward the top in the back. read more

I am beyond disappointed in the awful job they did today. My daughter had gorgeous long hair that previously, Cartoon Cuts had done nicely with long layers. Today, we just needed to shape it up and cut a few inches at most. My husband took our kids to sign in while I picked something else up at another store, and by the time I reached Cartoon Cuts, the hair cutter (i can't bring myself to call her a stylist) had already chopped about 8 inches off of my daughter's hair. She proceeded to leave the ends very sloppy, no long layers, and then parted it straight down the middle with no style whatsoever. She didn't even offer a clip like my other daughter got from her much more talented stylist. The take away here is that it is completely luck of the draw as to whether your child will come away happy and looking good, or getting butchered.I wish I knew the awful stylist's name, i'd request that she be fired and could save all of you from a world of misery... read more

This place has gone down hill within the last year or so. Ever since new management, this place only gets worse every time I go. The stylists are great, but the front receptionists do a horrible job of welcoming a customer and insuring there last step out is an exceptional one. Wendy and Farah, if I am not mistaken are just plain rude and disrespectful. Last time I came in Farah had headphones in her ears. I even took a picture! I have asked to speak with the manager Wendy on various occasions about the situation and has always stepped out, according to the stylists. I mean is that the type of service you really want? Corporate must be blind at the lack of management at this store. They should be embarrassed. I guess it really goes to show how much they really care about customers and their children. This is very unprofessional and quite frankly a waste to even consider taking your children to Cartoon Cuts! Unfortunately yelp doesn't let me rate no stars, because truthfully, they don't even deserve one. read more

Horrible experience. Maybe some of the stylists are good, but the one we got was awful. I chose this place because I wanted my son to have a positive experience with his first "salon" cut. Unfortunately after our experience I'll likely have to bribe my son to go again. The stylist we saw did NOTHING to make my 2 year old feel comfortable - we were whisked to the back of the salon and the only thing she said to him was "climb up, baby" (Obviously, she knows nothing about kids... his 8 week old BABY sister was with us...) She just jumped right in cutting with the clippers (something he'd never seen before) and was pretty rough as she moved his head around to cut, blew him in the face with the LOUD blow dryer, etc. It was as if she were cutting the hair on a dummy, not a person, let alone a 2 year old. The supposed "fun" elephant shampoo was the worst part. My son was extremely uncomfortable and started crying... Now, I knew it was bad b/c my son is a very happy, go lucky kid. And, for the past 2 years he has done completely fine with me cutting his hair at home. For comparison, I took him to the DENTIST for the first time a few months ago and in spite of them prying around in his mouth with sharp objects, he LOVED it. They knew how to make a kid feel okay about something new. A haircut should have been a piece of cake. I imagine we would have had a better experience at a non-"kid-friendly" salon where the stylists at least had some common sense and knew how to interact with real people! In terms of the cut, it was uneven, but I wasn't expecting a perfect cut, just a fun, kid-friendly experience for him. Too bad this place really didn't live up to its reviews for us. We won't be going back ever. read more