Went into store to use self service copy machine. Last group I did came out blank. Store employee…read moretold me to use another machine. You prepay for copies, so I said but I already paid for these. He just said yea sorry. So I asked if happens on next machine I get to pay for nothing twice. He said yea sorry. I won't be back.

Nice location. Decent selections. Has a little of everything…read more Typical office stuff like printers, scanners, notebooks and writing utensils. Also has moving supplies, storage bins, computers, bags and a screens. Has some random stuff you wouldn't think would be there like Ester bottles and Keurig stuff.

Worst customer service I've ever dealt with…read more We have ordered a large magazine rack from OfficeSupply.com, one of the dealers of Safco. The first item we received was damaged so we ordered a replacement. The second order we received is also damaged. I was considering ordering a third but when "customer service" told me they had "no way" of taking back the other two damaged products I decided to just get a refund. Now I have to take time out of my day to dispose of the two damaged items. When I said I didn't have an easy way of doing this they just said "you don't have a dumpster?" They have taken zero responsibility, haven't offered an apology for the inconvenience and don't seem to care AT ALL that they are losing a customer for life.

These folks are GREAT!!!!! I had an issue with a product and sent an email with photos explaining…read morethe problem. No questions, no argument. They just made it right. Super customer service. I highly recommend both their products and service. Thanks Safco.

Wowee zowee, I haven't been in a fine art store this extensive and specialized since I was…read moreliterally in college taking fine art courses and had to buy supplies from the campus store. I came here because I needed a replacement Micron 005 pen, which is a favorite among artists. I'd checked online and saw they carried them (as did Michael's, but I'm looking to vote with my dollars and spend more appropriately), but elsewise wasn't sure what to expect on my visit. I was pleasantly surprised and I am certain I will be back in the future for projects I have planned. There's stuff here that you just won't find at any big box craft store. That said, this store caters primarily to painters and drawers. This isn't a store to get kid's art supplies; it's a place for adult artists to shop. Canvases (reasonably priced) in a multitude of dimensions (some taller than I am), a staggering assortment of oil paints, paint pens, acrylic leather paint (designed to flex), a massive number of Copics, pastels/charcoal/conte crayon, Sculpey, watercolor supplies including Arches large format single sheets, huge selection of high quality spray paints, canvas sold by the yard on rollers, resin making supplies (including face masks/goggles), gloss glazes for your ceramic firing projects, mechanical pencil leads in every gauge and hardness you could desire, journals/sketchbooks, storage and easels, impulse items like stickers/greeting cards/candy towards the registers, a massive custom framing counter and a canvas stretching counter as well. The employees were all friendly and eager to help. I got asked while I was browsing if I needed any help finding anything. (I did actually need help finding the Microns but my goofy butt auto responded I was just having fun looking... which I was, but LOL I could've also used the help. I'm just so used to turning down assistance.) There's bathrooms in the back if you have need. They are gender neutral, hooray! Nothing fancy, but all functional and clean enough. The surface parking lot is a bit small (and many of the spaces are 30 minute maximum), but there's also plenty of garages nearby as well. It was pretty busy when I was there on a Friday afternoon!

The store has plenty for artists from every walk of life but there is one big issue. This review is…read morewritten from the perspective of an older disabled adult. Little thought was given to the consequences of crowding the aisles with product displays making the store difficult for someone with mobility challenges. I dropped a few brushes (which I did buy) and because it is difficult for me to bend that far I cried out for help several times using my announcer voice. Everyone in the store would have to hear this unless they were wearing headphones. No one responded. After waiting a bit I struggled to get the items off the ground. Finally someone came but it was too late. She stood directly in front of me preventing me from reaching the register. People in general have no awareness of disability. The employee who rang me up obviously didn't know how to have a short friendly chat. It made me feel unwelcome, as if I were disturbing her somehow. I have a long retail history and can't imagine why someone would treat a customer that way. It's unfriendly. She was capable of the simplest basics of operating a register. Unkind. Luckily I don't need to visit often.

WHCC has been my go-to for any printing whatsoever, i have never had an issue with them in the last…read more2 years I've been using their services. I mostly use them for printing photos for galleries and they knock it out the park every time. Super fast printing and shipping and the quality is fantastic. I've even gotten pieces framed by them in a pinch and it's in my hands within days, I don't think i've ever waited more than a week, including when there was that snow storm. The one time i've needed customer service there was a real person on the other end of the chat right away, they're almost toooo quick if that's possible. Thanks for all you do!

I am happy with the printing. But their lollipop policy is ridiculous. I have asked them…read morerepeatedly not to include their stupid Tootise Roll lollipop in my order because in a recent delivery, it melted and ruined everything. I had to have it reprinted, adding time and expense to my own work flow. Naturally, I included a note and I asked never to have a lollipop sent to me moving forward. Here's the kicker - they said they can't remove it from their packaing but they could if they drop shipped it to me. AMEN! Finally a solution, Right? Wrong. Then they said they would CHARGE me to drop ship my own order to me to fix their mistake. Appartently drop shipped orders don't include their ridiculous lollipop, which tells me they can remove it if they really need to. They insisted there was NOTHING they could do about charging me for drop shipping. I said that it needs to be escalated and I'm not spending any more time on this. They took my money, as I can see my card was charged, but no apology, no offer to mitigate - nothing. I have had no fewer than 5 calls with them about this idiotic lollipop policy. I have zero time for this. I'm very busy, and I'm the customer, If I say I don't want your stupid lollipop, I don't want your stupid lollipop. To add insult to injury, in addition to being a grown ass adult who doesn't need to be patronized with candy, I'm a type 1 diabetic, so it's like opening the box and seeing a giant middle finger looking back at me. If they can correct this issue without whining about it, I'll update my review. But for now, zero stars.

I love U-line - 5 stars!…read more I've been doing business with U-line for a long, long time. They've done such a consistently great job over all these years, it's time for me to give them props on-line and on Yelp! If you own a business, you probably know ALL about U-line. In large part, they sell things to businesses in bulk. But they'll sell to anyone. The best known categories are packing materials, boxes, and totes of every size. They also sell bulk food service products, safety, janitorial, etc., etc., etc. Over the years, U-line has NEVER messed up my orders. They've always been accurate and on time. Occasionally, I'll order some very large items and I get to see an actual U-line box truck and meet an actual U-Line delivery driver employee in person. They've always been very friendly, personable, and helpful. My latest purchase was a bulk order of 200 egg containers for 12 chicken eggs (see photo), just like the ones in the grocery store except with no logo and no design. Again, everything arrived on time and everything was perfect. The prices are always reasonable too. Of course, the more you order, the better the deal. Thanks for everything, U-line! I look forward to many more years of doing business with you. Thumbs up! -Maxx

Just called U-Line in Hudson to see if I could order and pick up an item at their will call window…read moreand pay cash at the time of pick up since I do not have electronic payments options. Was told that they don't allow for cash payments, so that gets them a huge downgrade right there. I asked if there were other options and the gal said, "Well, you can pay by cash or debit." I had explained to her when I asked my initial questions that I don't have those options. Was she not listening? Poor customer service. So since that they don't allow a person to call in and order an item and then walk up and pay cash for it, they've essentially lost any potential future business that would have come from me. I mean, are they in the business of selling things or not? Seems not. U-Line is a fail.

do not waste your time !! bad customer service - no follow up for back order delays . i have placed…read morequite a few orders with this company and sadly it's the same results. it literally takes 3-4 weeks to receive an order. once you call to inquire - the same lame excuse - lack of color paper. do not waste yor time

My experience with this company has been wonderful. They are very helpful and the products were…read moregreat. Very personable. I like that it is family owned and operated.

One of my absolute favorite "if you know you know" MOA activities is stopping by the Paper Source…read morehere on Level 1! They always have a rotating craft available to do 100% for free--I've done origami, made mini envelopes, created cards, and a bunch of other fun little things! It's the perfect way to spend 5-10 minutes and beef up my card or envelope selection making cute stuff with the provided supplies. I usually end up buying something while I'm in because I'm a stationery fiend with no self-control--they have a great selection of pens, and carry trendy stuff like Jellycats too! I ended up liking today's craft of envelope lining so much that I actually bought the stencil kits for both the linings and the envelopes themselves. The staff here are always super friendly and helpful without feeling like they're pressuring you to make a purchase so you can genuinely spend a good chunk of time here just browsing to your heart's content :)

Huge space, and they have all of the writing tools and items that you could imagine. Kind customer…read moreservice, good pricing.

This place creates very high quality work at fair prices! They have a wide variety of equipment…read morethat can do anything. Jeff and his staff are very knowledgeable about their products and know what products to use to create exactly what you'd like. Most importantly, the staff is all very friendly and helpful. I'd recommend this place to anyone looking for some high quality and fairly priced print work.