I've been going to Grin for years and highly recommend. The space is clean and well maintained and…read moremy hygienist and dentist (old and new) have always been warm and friendly. They're knowledgeable, thorough and communicate well. They're rarely behind schedule. My appointments have always started on time or if they were late, it was only by a few minutes. My only complaint is the front desk staff, they're not the friendliest. They aren't rude, but they're the weakest part of the business and experience.

Very disorganized, and Jennifer the front lady has an attitude. So come in on a day that you can…read morehandle stuff like that :)

Without a doubt, the best dental office I have ever experienced. They are friendly, accommodating,…read morereally speak with you to ensure a full understanding before developing a treatment plan. They have state of the art equipment and practices. I always feel like I am in expert care with everyone from the front desk staff, to the hygienist, and of course Dr. Sang. Do your family and friends a favor and bring them here next time they need any dental work!

I was excited to use this company and was sorely disappointed in their customer service. The…read morecustomer service/patient coordinator refuses to meet people where they need to be as far as scheduling is concerned and make things difficult to navigate. I was flabbergasted at the refusal to work with me in scheduling a new patient appointment. They are in my network and it was so upsetting that I am now scheduled with an out of network office due to the willingness of the new office I chose to work with me in scheduling.

I want to give a huge shoutout to Kacey for the exceptional care she provided to my 7-year-old son,…read morewho has autism. Before the appointment, I spoke with the doctor about modifying one of the procedures to better accommodate my son's needs. She was incredibly understanding and assured me that they could absolutely make that adjustment. Unfortunately, the first hygienist was unable to complete the procedure, and another hygienist made me feel as though the accommodation I was requesting was unreasonable and that I was causing my son unnecessary stress. As his mother, I know my child's needs, triggers, and limitations better than anyone, so those comments felt dismissive and insulting. Thankfully, Kacey stepped in. She had worked with my son before and immediately approached the situation with patience, compassion, and understanding. She took the time to meet him where he was, handled him with such care, and successfully completed the procedure without adding to his anxiety. Most importantly, she treated both my son and me with respect. As a parent of a child with special needs, finding healthcare professionals who are willing to listen, adapt, and provide individualized care means everything. Kacey truly went above and beyond, and I am so grateful for her kindness, professionalism, and willingness to help when we needed it most. She made a difficult situation much easier for both my son and me, and I hope she gets the recognition she deserves. Thank you, Kacey!

I received an appointment reminder text today at 10:30 saying please respond to confirm. I called…read moreat 3:30 pm to confirm the appointment but was told it was already canceled...that morning! This has happened twice now. Don't schedule your appointments for Saturday at West 10th Dental Group. Sometimes the Docs have better plans and blow off your appointments.

Called to set up an appt for emergency visit as they advertise as excepting emergency appts…read more Receptionist response was "we are about to close go to urgent care". Not the most professional way to respond to a potential client. Keyword here POTENTIAL.

In my 60 years, I have never had this good of an experience at a dentist. The care, the…read morefriendliness of all the staff, was just amazing. In 60 years, I have NEVER had a painless filling procedure at a dentist. Well, today was the first time! As someone who has had very BAD and NEGATIVE and PAINFUL experiences with dentists in the path, I have found a good one and now will go back for regular care.

Appreciate the curb parking. Dr. Miller and his team are ALL absolutely amazing…read more I allow him to nerd out when have our convos. He's a wealth of knowledge and genuinely cares about your health as a whole. Alea works the front desk and she's attentive, kind, informative and funny! I'm so happy I transitioned here. They have updated cleaning technology to ease the clients experience. Highly recommend.

Cannot even tell you how bad of an experience I have had. I have long ways before I will be able to…read moreget back to normal. More pain, money, time and away from family and work will be need it to recover from this. Because the Dr. did not take their time to do the right thing. Extremely disappointed.

My first cleaning with this Denist. The absolute best and easiest cleaning ever. Definitely…read morerecommend this place. Clean pleasant and helpful.

Absolutely love this place! We moved out East two years ago and kept our dentist on the Westside…read more After he shut down I wasn't sure where to go. My daughter did happy smiles at school and realized how much work we truly needed done I yelped a couple places and settled on here. I'll first say they are not on Arlington, completely past it on 21st and Shadeland like you're going towards Franklin in a small strip with a couple other businesses. Walking in they have a cute fish tank in the waiting area. There are crayons and kids stuff in one corner and magazines for adults in the opposite corner. The staff was very warm and welcoming, unlike other places I had taken my daughter before. Our old primary dentist was mine as a teenager so we hadn't strayed far from him (I'm 27 now). My daughter went to Dean and Clark dentistry for her needs and they were rude people but our primary dentist was uncomfortable working on her small mouth. Going from her kids dentist to this new one was amazing. The dentist was so sweet and even made my daughter a balloon animal. He listened to every need we had and scheduled a follow up with enough time for the work. Anyone in the area looking for dentistry work needed I highly recommend you checking out this people. My daughter thought he reminded her of her teacher from school she's in love with. She felt comfortable and safe. Excited to go back and get everything done.

So let's all just be real with ourselves, no one likes the dentist. I have found a few over the…read moreyears that I've liked aspects of my visit but not the whole visit. HOWEVER, I will say that this is the first time from start to finish. I changed dentist due to my work and location so this past winter I was looking for a new dentist. I asked a co worker of mine and she recommended this dentist. I did my own research and decided to give it a whirl. The front office staff was great. And my hygienist was knowledgable, talked me through everything and even made a note in my chart about preferences much appreciated. Additionally, they do provide fluoride for their adult patients. This is crucial and I've been getting this ever since I've gone to the dentist. Meeting the dentist was great, she was personable and shared her advice with me about my concerns. She did not force me into any decisions and said it was my choice but she would air on the side of conservative treatment. Overall, it was a great experience and honestly I am not dreading my next appointment.

Let's start with my obsession with my teeth. I'm a patient that never gets told to "floss more." I…read morehad never missed a six (6) month cleaning in my adult life, until the office staff went out of their way to insult and embarrass me in front of other patients. I have an illnesses which causes me to vomit frequently, sometimes with no warning. I had an episode while in the Martin Dentistry office some time ago. It's not as though they didn't know or hadn't seen it. However, after being late to an appointment which was rescheduled I was ridiculed. Call me silly but I didn't want to uncontrollably vomit all over the dentist or hygienist. Frankly, it's a health risk. I could've easily choked on my vomit during treatment. You can be the best dentist but with an unprofessional, patient facing staff you will eventually lose business. Side note, somehow the office suppressed my Google review. Now I consider them unreliable.

Several issues. 1…read more Insurance was not verified prior to appointment (I'm partly to blame - I've been with the same dentist for 30 years and didn't know proper procedure). The hygienist told me things would be covered, that simply were not. Come to find out the dentistry is not in my network. I now have a bill of $400 for a teeth cleaning and x-rays. No adjustments from them - no negotiations, but they do offer a payment plan. :) 2. They offer a free whitening for new patients. Essentially they put three rounds of gel whitener on your teeth in an hour and half long appointment. It's a stronger strength than what you would get for home but it is not a true whitening treatment. My teeth are no whiter than they were before. VERY disappointing. 3. The building wasn't in good condition and very out dated. The elevator got stuck upon my first arrival. The room I was in for the cleaning had black dust on the AC vent that you look at when laid back in the chair. The ceiling tiles are old and dingy. The floors were dirty as well as the baseboards near the floor. The only reason I went back to the office was for the free cleaning (at that point I hadn't seen the $400 bill). 4. I needed a little bonding on my front tooth, very small area. The pricing was expensive (the dentist I had been going to for 30 years would do it at no costs to build and keep relationships). I ended up asking to just had a small area sanded so we didn't have to keep worrying about the bonding. First thing from the dentist, "that will cost you". No other questions, no other options offered. That was her only comment. 5. It seemed that everyone was trying to sell something. I've already booked my 6 months cleaning at my old dentist. They are wonderful and the ONLY reason I went to a new dentistry was to be closer to home.

I have been going to Fall Creek Dentistry for years and each time I have never been disappointed in…read moreBrittany's care. She is thoughtful, caring and tries to put everyone at ease- she does an excellent job! I would highly recommend Fall Creek Dentistry. Miriam