Dr. Bulger is fantastic! I have extreme anxiety at the dentist visits and he made me feel as…read morecomfortable as possible. Excellent bedside manner. Highly recommend.

Affordable, and the service is great! My fillings were a breeze and the doctor made the whole…read moreexperience super easy. The staff is also easy to reach and the office is very clean.

I showed up for my appointment and the frontdesk girl told me there was no one available to…read morevalidate my insurance so I would have to pay the "full cash price". Nevermind I provided my insurance info at least a week before. I left and found a great dentist that didn't have that issue. Though I didn't complete an appointment, I still get calls to remind me about scheduling a follow up.

I normally visit the office in Killeen; however, they had availability in Temple. The customer…read moreservice was great. However, I was there for a general cleaning, and it felt like a rush job. The dentist came into the room, asked if I was experiencing any pain, and after I explained, he said there was nothing visible. When it was time for the cleaning, the lady did a rushed job and didn't floss my teeth properly. Overall, it was not a good experience. While the customer service was excellent, the dental service was not. Lastly, when I called to schedule an appointment, the call center staff--or backend staff, as the gentleman mentioned--was horrible. He said I wasn't a patient on two different occasions, refused to transfer me, and left me on hold. This was unacceptable.

Great service feels like an understatement. The staff was warm, polite, and genuinely helpful,…read morealways ready with tips and guidance. Miss Linda stood out right away. Even on my first visit, they made me feel completely comfortable and welcomed. They took their time with my questions and showed real care with my teeth. Just an overall excellent experience.

The man in the office was rude. He came back where I was being treated and told me I owed money for…read morethe service. I told him I didn't have my purse because it was in the car but when the dentist finished I get it. He said I had time to get it now. I have never been asked when I'm in the dentist chair to pay for the service. Usually the dentist let me know what I owe and before leaving I pay for the service. Customer service was not good

I have been bringing my kids here for the last few years and the service is beyond slow. I always…read morearrive early to their appointments and they won't be seen until 30 and at times even 40 minutes after their actual scheduled appointment time. It's so annoying and literally almost always like this.

The staff is always so nice! Ms. Tawanna and Ms. Cessey are always so nice and kind as well. I come…read morehere with my 2 boys and they always make them feel comfortable. Service is great, staff is kind, and they explain things to the parent and kids to make them feel comfortable and provide great care. The only downside of this place is its use of sedaDent which I hate because they don't accept insurance and has a monopoly in the state of Texas.

I just had to leave a review! I absolutely love Cheira, who made my son's dental appointment go so…read moresmoothly. She was loving, kind, patient, and understanding throughout the entire visit. My son is autistic, and dental appointments have always been challenging for us. We've struggled to find an office that could accommodate his needs and help him feel comfortable without a difficult time getting into the chair. Cheira immediately recognized his needs as a patient and gave him the attention, care, and compassion every child deserves. Thanks to her, the appointment was stress-free, and we were able to get in and out without any issues. I can't thank Cheira enough for making such a positive difference in our experience. We truly need more workers like her. Thank you so much, Cheira!

My children have been going to this clinic since my sons were 4 and my daughter was 2. The boys are…read morenow 19 and she is 16. This place has changed so much after the new owners, the front desk staff is constantly changing. I've continued to have frustrating experiences with this office, and unfortunately, it's become a pattern rather than a one-time issue. There are consistent delays, poor communication, and a lack of accountability from staff. I've had problems during my children's routine cleanings as well as with billing and insurance. Each time an issue comes up, it's made to feel like the fault is on my end rather than theirs, which is both frustrating and unprofessional. At our most recent visit, today, we arrived 10 minutes early for our appointment and still were not seen until over 40 minutes later. No one communicated the delay--we had to go up to the front desk ourselves to ask what was going on. Once again, we were given a vague excuse and a weak apology, but no real effort to improve the situation or keep us informed. It shouldn't be the patient's responsibility to repeatedly ask for updates or clarity. Communication and respect for patients' time are basic expectations, and this office continues to fall short. I'm disappointed and honestly tired of dealing with the same issues over and over again.

One of the best pediatric dentists in killeen! I will never take my children anywhere else. After…read moremy son's filling fell out he was in pain and his tooth/gum was bleeding. I called Dr. Brandt's office at 8AM this morning and they had him in the exam room by 9:45am. After they examined him, they promptly came up with a treatment plan, and managed to work him in by 11:15. We were able to get everything done on the same day, as a walk-in! The staff was extremely polite and very helpful, they answered all of my questions, and even called this afternoon to check on him and make sure he was doing alright. Aside from the wonderful staff, the atmosphere is amazing and 100% child friendly. They really helped to make what was sure to be a disastrous day not so bad.

I brought my daughter here for a checkup and they told me she had 2 cavities. They needed to do a…read morecrown on one and would like to do a crown on the other but it wasn't necessary. I decided if we didn't need a crown, we will just get a filling. I brought her in for her appointment to do the crown and filling and they did back x-rays while she was under anesthesia because she wouldn't allow them to do them before. She had an additional 4 cavities between her teeth that the x-rays revealed. They were small cavities easily fixable with fillings but they highly recommended crowns because of the amount of cavities she had and she is prone to them. I went ahead and agreed to that against my better judgement and not having but 2 minutes to think about it. Now she has 5 capped teeth that are all silver and her gums are really red and bleeding in those areas. I regret agreeing to the crowns. I know this was my choice but everything I've read about this suggests doing crowns on teeth that are not fixable with a filling or are broken or decayed. Her teeth are not like that all. I'm so upset and disappointed in this children's dentist office that she has this much metal in her mouth and they put it in her when it wasn't necessary to do so. Parents, do your research before making any decision like this that your child will have to live with for a good part of their life!!! I wish I had!! To top it off, we left her iPad there on accident because I was so stressed and no one turned it in so someone must of stolen it. How sad!!

Royal Dental has been awesome. I hadn't been to the dentist in years so I was somewhat nervous but…read moremy experience has been nothing short of amazing. The staff, RDH Patel, & Dr.Plant have all been truly great, welcoming, and I always feel comfortable coming in.

Royal Dental is an absolute rarity and an unqualified true gem amongst all other dental practices…read morein the Central Texas area. The care provided by Dr. Jennifer Phillips and staff reflect the epitome of patient-centered care at the very highest level. No BS, no sales pitch, just simple, basic, refreshing honesty. You make the decisions on your treatment plan. Royal Dental philosophy embodies the true meaning of "painless dentistry", your comfort and care is their utmost priority. In over 50 years of receiving dental care, Dr. Phillips, is by far, the best dentist that I have ever had. Not kidding here at all. If you have had a bad dental experience in the past, Dr. Phillips, Dr.Plant and their entire staff will be a breath of fresh air in providing you with consummate professional, compassionate and gentle care. I encourage you to give them a chance to take care of your dental needs; you will not be disappointed on any level. Did I mention that their prices are extremely competitive and surprisingly affordable? They are. Let these great folks help you to be the best guardian of your smile. My heartfelt gratitude to you Dr. Phillips and your amazing staff for the excellent care and kindness you have all shown me. You are changing my life in ways I could not have imagined. You guys ROCK.

Friendly staff and wonderful doctors and assistants. They really make your kids feel at ease from…read morestart to finish and make them feel like family. What a great local small practice that truly cares about all of their patients. Dr Todd is one of the best dentists I have know and highly recommend to all my friends and family!

My son had a scheduled surgery for 3 teeth to be pulled, fillings and some crowns. I requested he…read morebe put under. The day of they made me pay almost $800 before they took him back. Well I thought it was IV sedation. Instead a terrible tasting liquid that he couldn't drink. So it was cancelled. It was over a month ago and they still haven't paid me back my money. I get that the sedation he spit out I can't get back but the rest needs to be refunded. They give me the run around every time I call. Told me it takes weeks to get money back. But they sure make you pay before anything happens. I don't recommend this practice.

My son just had his first dentist visit and I'm so glad we found Little Bites! The staff was…read moreabsolutely wonderful and made what would be something to dread into a great experience for my kiddo. They answered all my questions, gave me great info without needing to ask, and treated my son like a friend we are so excited for our next visit!

Handles chaos of siblings in office with ease. Doesn't push for dental work not needed at the time.read more

I Like this dental practice as a whole but especially the front desk staff . They put up w/me…read morecalling back to back one day and I really appreciate that . Very professional and will go back again !

Currently expecting and have a serious phobia of the dentist. But miss carol amd Anna took care of…read moreme so well I'm feeling more comfortable and confident coming to the dentist. Definitely worth coming out to see them!