Pros: * The staff was very nice and friendly…read more Cons: * This hotel is surrounded my buildings and trees and my room had dark furniture and dark green painted walls, so it was very dark and dreary, with very low wattage bulbs. * The TV only got one channel and when I tried to change it or change anything else, got an error message * Loud music playing from somewhere very close every day, sometimes well past midnight, I couldn't sleep * The fridge shelf was broken in half, and the freezer in the fridge didn't get old enough to keep things frozen * The Wifi was spotty at best, it was better outside * Rug runner at foot of bed was filthy, probably never cleaned

What a gem found on the river and central to everything we needed. The staff is amazing and very…read morehelpful. They have a nice size pool and bar within a beautiful courtyard with great loungers, tables, and chairs. If there is no one behind the bar they have an honor system that you can write down what you chose. They have everything from non-alcoholic beverages to top shelf, premium spirits. There is a jigger there if you are making yourself some thing so you can be exact on what you took. In the afternoon when there are a few guests enjoying the sun, they do have someone actually coming around to the pool while you are in it asking if you would like anything. They have a Jacuzzi that is available that is right on the river. One just needs to ask them to turn on and give them a half an hour to get it at a perfect temperature. They have a choice of breakfast in the mornings at a fair price. Our room with spectacular, with wonderful rounded tall ceilings, and beautiful stained glass on parts of the top, I believe it was called the countess. If you are looking for a charming, not big hotel feeling this is the place for you. I will stay there when I go to Puerto Vallarta again.

Stayed here on our first trip to PV. This place definitely had its pros and cons. Here is our…read morehonest review. So Pros...The room itself was very nice. We stayed in room 301. It had a very nice loft feel with a complete sliding door to open up the space. The bed in the upper loft was comfortable and they did provide a fan. I would suggest putting a mirror up there for the ladies so they don't have to walk up and down the stairs to view outfits. Although we had no difficulty with hot water, they do ask you to limit your shower to 5 minutes. We had no problem getting room service when requested. Our unit had a washer/dryer, which we also found very helpful. The rooftop pool was beautiful with amazing views... until about day 4 of our trip ( then became cloudy with a yellow ish hue). We didn't use it after that. This place is on the main road so it was in the heart of everything, and within walking distance of the Malecon. The Cons...NOISE NOISE NOISE..... the city doesn't get quite until about 4am. Our loft faced the road and we could hear everything. The bikes, trucks, semis, cars, ambulances, motorcycles, and people. 24/7. There are no quite times. This might be okay for others, but was definitely an issue for us. There is also constant traffic in and out of the building at all hours. Often extremely loud at times. This building has an elevator that was only available about half the time, maybe less. The unit we rented was for 4 ppl, and they provided dishes for 2. And lastly, the fridge on the rooftop would not stay on, none of the string lights worked and neither did the grill or rooftop stove. There were also no hammocks. The pictures on the web for the rooftop did not match what we saw. So in summary, for the amount of money we spent to stay here and what we experienced, we would not stay again.

We stayed in room 101…read more This is the cheapest room, on the ground floor right next to the front door. We had a good time and I would stay here again. Pros: - Comfortable room (not huge but decently sized) - Clean - Spacious - Good value - Convenient location near all the good street taco places, away from the busy part of town near the beach but still close enough to walk - Lovely rooftop pool and hangout area - Friendly and responsive host (Sammy) - Friendly and helpful housekeeper Cons: - Noisy (this didn't bother me but may bother others). You can hear the road noise, people coming in and out - Hot water needed some finagling to get it to work (instructions were posted) - The table in the room is a high top so not very comfortable if you intend to work in the room

3.5, torn between a 4 and a 3 star. I like the hotel but running out of water is a no no. Haha…read more The room is nice and roomy. The bed was comfortable. The bathroom was big and everything worked great. You get bath robes as well and the AC worked well. There wasn't a TV in the room, so that kinda sucks. There's a fridge and they supply water daily. The pool was okay, didn't really have a view and there was nothing happening up at the pool. There were cabanas but no music and the pool water was very cold. The breakfast that was included was good. You get choice of egg and a meat on the eggs, some fruit and coffee. The breakfast is at the pool which is the rooftop. I enjoyed the breakfast. One thing that downgraded the hotel for me was they ran out of water for about 4 hours. They said the City occasional have water shut downs. We weren't able to shower or even go number #2 or anything. It was weird. We asked their neighboring businesses and they confirmed that yes sometimes the city run out of water but theirs was working fine today. Later we saw a truck with a huge water tank parked in front of the hotel. Also upon leaving, we booked a shuttle through Expedia and the Sayulita taxi cartel gang extorted us for money and they didn't do anything. It was right in front of their hotel and the front desk and other hotel workers were watching and didn't help us one bit. There was an argument with our shuttle driver and 3 Sayulita taxi guys about Expedia shuttle not being an approved shuttle to pick up in Sayulita. We had to pay $500 pesos to leave. I know it's not their fault but help us out a bit.

Nice little boutique hotel in the heart of town. Probably 3.5 stars due to cleanliness (or lack…read morethereof) in some areas. Beds were comfy though. Nayeli at the front desk was a sweetheart. They were generous with the shampoo & conditioner, lotion, etc., so that was a nice touch. 5 stars to Miguel at the rooftop breakfast being served every day. Top notch service and delicious food, my friend! Would definitely consider staying here again.

Do not be fooled by the pretty pictures, the staff is very rude and has bad customer service. If…read moreyou want a happy vacation do not stay here. The business needs to spend more time catering to customers then on their Instagram.

GREAT........Great little hotel, super duper nice staff. Secure entry with only a handful of rooms…read more Wonderfully relaxing roof top lounge to relax, read etc. NOT SO GREAT.... Pay for A/C per night, no screens on the windows to let in fresh air at night with out bugs coming in also. THE NOISE. Super LOUD clubs all around the hotel that plays VERY loud music until 4AM... I used earplugs and still could make out every word of every song. One of our friends room was super moldy/stuffy. Terrible wifi. You can not get it in any of the rooms. (our group had 3 rooms)

This quaint little getaway was exactly what the doctor ordered. The Green House looked exactly…read morelike the pictures on their website. I had a cute little studio. Since I am here on my own it was all that was needed to meet my needs. The grounds are lush with plants and the pool is inviting and refreshing. The staff are very courteous and friendly and will go out of their way to assist you. It is close to the airport and during the day you hear plane noises. Not a deal breaker for me. It is about a 10-15 minute walk to the Marina where you can find shopping and many many restaurants and bars. So let's talk about my 5 star rating. It isn't because this place is new and fancy and spotless. As I said it is quaint and met my needs and my price level. I don't nit pick the little things when I know I am getting exactly what I paid for. And I got all of that in spades. I do hope to come back to Puerto Vallarta and stay here again.

Wonderful low key place to stay in marina district. Walkable to restaurants, shops etc but in…read moretranquil little neighbourhood basically on the golf course . Staff and owner very kind and easy to be there. Will stay again. RELAXING.

Outstanding customer service!! One of the best service in the world. This is a luxury destination…read moreand is beautiful!!, The room we stay was beautiful and great view. We have breakfast every morning at VENAZÚ, was delicious, again excellent customer service, the presentation of each dish, the flavors of the food and the service was first world!!. The pools in this hotel are amazing!!.

The property is nice but isn't a great hotel. Service is mediocre. Management/ front desk is…read morelacking communication. Spent an entire week there and had issues with our room etc. Every time I would speak to front desk they would take care of it and pass on the message and found out on my last day non of it was ever "passed" on. Tried to reconcile issues it's been almost 1 month and have not heard back. There are other great cleaner hotels within the same price range so save urself.

In 2021 during the pandemic madness and paranoia, since I have a medical background I was not at…read moreall scared, besides I believe in destiny, if your number is up, you will be gone no matter how you try to avoid it, I had an almost free vacation to Hawaii and this one is even more amazing, watch for all my tips in Puerto Vallarta. This hotel is forever etched in my mind for its uniqueness. I'm surprised and honored YELP sent me a message my picture was chosen for this hotel. I LOVE IT, LOVED it, this beautiful hotel, I thought I had reviewed this so my Yelpie friends could enjoy this gem but I guess I have not so here it is, it will blow your socks off. I had never known about this beautiful area of PV, it is so special but I'll be up front, it's literally owned by the LBGT community but hey, the virus did not scare me so I'm not afraid of this either but my review leaves no details behind. But don't worry, no gay parade but some funny tidbits, wait for my review on PV. This hotel caught my attention for being in front of the pier. Los Muertos Pier is a pier along Playa de los Muertos in Puerto Vallarta's Zona Romántica, in the Mexican state of Jalisco. Completed in 2013, the structure replaced an older wooden pier depicted in the 1964 film The Night of the Iguana. It offers views of the Bay of Banderas and features a central metal structure which resembles a ship's sail. I was fascinated by that movie, who would not be w Liz Taylor and Richard Burton, I pinched myself, whoa I was in front of the structure and history. It was so cheap bc of people stayed home during Covid so I booked the most expensive suite, it had a TERRACE, we ate breakfast there looking at the spectacular pier, we sat there speechless at how beautiful each endless sunset was. I'll check the pictures and repost more sunset pictures. I can't remember what I paid but it must be expensive now. I was moved reading a review of a lady who had lost her husband, this was her favorite hotel and all the ocean front rooms became too expensive for her, a widow. Let me tell you, everything is dirt cheap compared to Hawaii, my daughter just booked the Marriott for a week during the holiday and it was $850 a night, If I remember correctly I paid under $100. The hotel had a kitchenette, OMG I was so thrilled, even if we ate out, repeat it's almost free compared to Hawaii but I reheat left over for breakfast, it also had a big refrigerator not a MICKEY MOUSE one in other hotels especially in Hawaii!!! Or lately most hotels took them all out!. This hotel is close to all the action, the Malecon (boardwalk) omg it's the hotel and restaurant row! Later I came back to stay in all of them. I love Puerto Vallarta and we used to go there w the kids as we could not afford anywhere else. I could walk all the way to Puerto Vallarta downtown, a 25 minutes walk, I think it's paradise except that it was very very hot, we went in April so it was perfect weather, DON'T EVER GO during the summer, we nearly drowned in the hurricane like torrential rain. Walk downstairs to the restaurant, you can dine sitting in front of the waves licking the shores, did I mention mariachis, yep they played for you for tips while you sip the most delicious margarita for $5!!, even entertained by dancers too, street performers. Nothing beats a short walk to the ocean, all the so called beach front hotels in Miami or Waikiki you have to across the street or a long long walk to get to the beach itself. A perfect 5 stars, even 6 stars, I loved Isabel, the housekeeper, she got a big tip from me, she was just so sweet, she made nice paper flower for us everyday. My husband would rate it only 4 stars bc it did not have a pool (only Americans would go to a beautiful beach front hotel and ask for a pool LOL) and the bathroom is old and small but you can't have everything, I would never want the Marriott or big hotel chains, THEY ARE 99% OUT OF TOWN IN THE MIDDLE OF NOWHERE. Don't even bother they are all almost 30 minutes out of town! What was the point to go to PV and just hang out at the hotel like what many people do. The travel agents love to make big commission from you so we were ripped off for years! Stick w YELP and yours truly! LOL! YOU ARE WELCOME!

Sadly, the Emperador changed all of their ocean view rooms to "family" rooms. The mountain view…read morerooms are very small and face towards a street that is kind of loud until around 2 am, also there is no refrigerator, no sink, no stove. It is literally just a small room with 1 or 2 beds and a tv. I reluctantly will not stay at this hotel again. The price of the family rooms are almost double what they were as a single room.

Thank you to El Pueblo de Sayulita for making our first experience with a family of 5 exceptional…read more. My 3 kids had a lot of fun and made tons of friends, breakfast was amazing, everyone treated us with much respect and super nice.. We were sad to leave this beautiful hotel!

I first stayed here in 2018 when they had just opened. Today is my 4th time staying here! I try to…read morestay somewhere different every-time I visit Sayulita but I can't stay away from El pueblito. Beautiful rooms at a reasonable price! The staff has changed since 2018 but they're always so friendly and accommodating. I first came when I was single and only came to party. Now I'm married and with a 1 year old and they even had a super cozy pack n play that they insisted on putting together. Blankets and all for my baby. I love this place and the people who make it!! Looking forward to many more stays here. I hope this hotel thrives as it's a hidden gem in Sayulita!