I love this place already. The landlord and neighbors are quiet and friendly. I moved a couple of…read moremonths ago and love the location amd price. Hard to match.

I found this place after looking around for an affordable place, and this place had everything I…read morewas looking for and more. Candace the manager was super prompt at responding and getting me in and out when I needed. The leases are month to month with a pretty small deposit compared to most places and it was overall pretty nice. Great location close to down town without being too close to all the traffic and close to the freeway.

Living at Lantana at Milpitas Station has been fantastic. The apartments are beautifully…read moredesigned--very nice, clean, and modern with a great layout. I also appreciate the new appliances. The management team is genuinely friendly and always quick to help out!

We've been living here for 2.5 years and we absolutely love it so far! We love living in this…read morelocation and love that we're right next to the Bart station and that this apartment complex is in its own little space on S Milpitas Blvd. Our favorite part is definitely the amenities as we regularly use the hot tub and ping pong tables, which make home feel like a lovely staycation. We also love using the gym, the grills outside and the common areas on the first floor. There's also plenty of cute spaces outside as well. Our cat loves lounging by the large screen door in our bedroom which gets plenty of sunlight in the afternoons and we love our balcony and beautiful view. Everything in our apartment is pretty new and in great condition. One thing I love about this place is it has that modern, luxurious ambiance while still feeling cozy and homey. This place is also very secure and the underground parking lot with plenty of guest parking is also a huge plus. We love calling this quiet, peaceful space our home.

Expensive for no reason you get no cell service on 1st floor. Don't have 2 cars only 2 hour parking…read morein front must pay extra 100$ a month if you want 2 cars. They also don't inform you of all expenses added to rent. Think 2x before moving here

Gideon canceled my lease 18 days before I moved in. They tried to blame it on California law. I…read morequoted the CA law, then they backtracked and quoted the contract and said the cancellation was "outside of their control" (see pictures). What really happened is Gideon made more money off the current tenant who decided they wanted to renew at the last minute, thereby putting me in a horrible situation with 2 weeks to find a new place. They refused to offer additional concessions but said they have other apartments I can move into which are not the same floor plan I agreed to. They have an approximately $16,000 lease termination fee in their contract which is by far the most punitive I've ever seen in a lease (see pictures). Meanwhile they want to back out of the lease with zero consequences. Good luck with Gideon.

I lived here for 5 years, and it was a terrible experience. The rent here is as high as a luxury,…read morehigh-security building, but there is zero safety. The property is surrounded by roads on two sides, allowing anyone to walk into the complex from anywhere. Vehicle thefts are common. Shockingly, even if you buy a parking spot and park your own second vehicle there, management tows it overnight. When I moved out, they kept my entire deposit and forced me to pay an extra $2,400 just to settle the dispute. They threatened me and immediately forwarded the account to a collection agency, which nearly ruined my credit score. This predatory behavior has happened to at least 15-20 other tenants I know. Five years of paying rent on time meant nothing to them. Additionally, being right across from the 880 freeway and a major waste plant, the toxic smell is unbearable and causes health issues. It comes heavily 2-3 times a week, so new visitors might not notice it at first. Before moving here, please ask current residents about the reality. I have solid proof of their scams, and if anyone wants honest advice, feel free to message me.

Great experience! Thank you Sally Very helpful and…read moreprofessional. Looking forward for the next chapter in our journey.

As first-time residents, we wanted to share our experience after living here since January. Shortly…read moreafter moving in, our apartment was affected by flooding due to a broken pipe. During that stressful time, Janis in management was incredibly attentive, responsive, and helpful. Since we had recently relocated from Bakersfield, she kindly allowed us to use the community room to store our belongings while contractors replaced our flooring and completed the repairs. We are also very grateful to the contractors who helped us throughout the process. They went above and beyond by assisting with moving our belongings, which made a difficult situation much easier to manage. We would also like to recognize the maintenance team for their hard work. Whenever we have needed assistance, they have responded quickly and have always been courteous and professional. One area we believe could be improved is security and parking. The entrance gates are often left open, despite residents being provided with gate key fobs. Keeping the gates closed would help reduce illegal dumping, unauthorized use of community trash bins, and access by non-residents. Parking can also be challenging, and we have noticed vehicles that do not appear to belong to residents using spaces within the complex. A permit enforcement system with more consistent monitoring could help ensure residents have access to the parking that is available. Overall, our experience has been positive, and we appreciate the support we have received from management, maintenance, and the contractors who helped us during an unexpected situation. In our experience, Janis has always been willing to listen and assist when concerns are communicated respectfully. Thank you to the entire team for making us feel welcomed and supported in our new community.

I made a touring appointment for today at 10AM. When I first…read moreentered to the area of creekside I did liked it. However as soon as I arrived I saw the sign that says leasing office with an arrow pointing. I thought okay cool I'll follow the arrow, as I entered I noticed the parking lot was incredibly tight and tiny! As I'm driving in the arrows kept pointing for leasing office. As I'm following the arrows it kept leading me to the back of the apartments. I drove behind the apartments and could not find any parking that says for future residents or visitor parking. So I had to find parking outside which was a bit of a walk. My first impression was already more annoyance than anything else. As I'm entering inside the property. I do not see any signs that points leasing office. I passed by the big signage that says now leasing. I kept walking straight and noticed a playground and a pool. I was still confused to where the leasing office was until I noticed a smaller signage that says self tour here. So I approached to the door and noticed a small sign saying will be back at 10:20. I arrived there by 10:06 due to misleading signage and not being able to find parking at all. I left frustrated. I did liked the price of the apartments a lot but I'll just go elsewhere. Where I won't be wasting my time and be able to locate the leasing office better.

Please DO NOT COME THIS PLACE TO LIVE!…read more I have lived here for two years and the people in charge are not nice and do not help with anything, only in passing charges. It's a really unsafe place, the people from the office don't help you with anything! We reported every time that people stole and crashed our cars and nobody said nothing, because they "can not do anything" They can't even check the security cameras!! You pay really expensive here and you can not live on peace! Please don't come here.

I've lived here for one year and I love it! Adriana, the new property manager is really sweet and…read moreall her staff is wonderful and helpful. Never had I encountered any problems with management neglecting the safety of the property nor my own. Every time I have turned in a repair notice via the tenant portal, I was called and told how many people were in front of me for service repair (say you told them on a weekend you needed something fixed and the maintenance guy was super busy-yes, they do get busy!) and I was always pleased at how prompt they were. The area is amazing for the prices you are getting. It's very mellow, easy access to 101, 680 and 880 both North and Southbound. The neighbors are very respectful and the area on its own is very peaceful. If you have kids I recommend it because there's a huge park in front of the apartments where you can walk your dogs

After contacting a leasing agent from this complex and requesting information necessary about the…read moreapplication process and to provide a list of requirements and qualifications necessary to be eligible for possible tenancy aswell and a list of disqualifying issues in past or credit report in order to avoid throwing anymore money in the trash as many locations scam applicants out of application fees and credit checks for units they have already leased out or signed a new tenant to. Every location I have requested this information from besides this one were more than accommodating and even would provide a telephone number in which if we chose to make it easier we could call or text them directly. This unprofessional P.O.S. agent that responded to me after an obvious copy paste or automated response was initially sent to me had the nerve to cope an attitude with me when they completely ignored all my questions and requests and when I listed specific details of information I was mostly concerned about they snapped an attitude with me and told me to not apply with them or any other location as I wasn't obligated to do so and terminated the conversation with me. I have screenshots of this conversation but this app isn't allowing me to upload them for some unknown reason. Do not bother with these people because if this agent is in any which way or form a reflection of the type of professionalism you expect to face with the complex then you're wasting your time....

This place is terrible when initially first reviewed and over the year got better…read more The apartment did not seem to be properly deep cleaned between tenants and the apartment manager is not on site most of the time so when things need to be done properly, it took many reminders just to get something repaired or completed. There were several times that the garbage was overflowing and the furniture from previous tenant not given instructions on what to do with their furniture and how to properly dispose of it through the City crew, was a health hazard in this place for the first few months, and eventually got better after sending instructions on how to manage these types of issues. Simply, things like that need to be resolved within 2-3 business days. This neighborhood apartment complex is in Japantown after all and there is a standard of cleanliness this neighborhood requires. After auditing their tenant payment system called Appfolio which seems to not be properly managed or watched, there were several overpayments that some tenants were being debited for that goes unchecked so this was brought to the attention of the property mortgage holder to make sure their automated system did not just take tenants money from their linked bank account considering there are a lot of elderly and families that are in this community. I hope they get that audited and properly watched soon because people work hard for their money and the last thing people need is the automated payment system called Appfolio to go unwatched or unmanned daily taking peoples' money from their bank accounts when not looking. That is illegal and problematic so their management really needs to step up to actually be on site and do the job of what properly managers actually do: watch the software and stop the machines from taking the peoples' money when not looking. There were some issues with some units like the management refusing to repair the doorbell upon moving in, and also the ventilation system in the kitchen is not properly installed because there is not a kitchen chimney vent so if a tenant makes a hot plate, it sets off the fire alarm because of the improper installation of the appliances and the lack of proper masonry construction with the basic things. There was some painting that is incomplete and so some of the units look very tacky and under construction still although it is already completed. So I'm unsure of the people that have done the work at this place but their main mortgage holder needs to check this place in person for a monthly inspection just to keep up with the zipcodes' quality standards for real estate quality control. Just look at who the neighbors are down the street. This place needs to be on par with the businesses on the same street because those people are very clean and tidy and their buildings are meeting and exceeding the building standards. This building was built before the 70's so there is still no reason why simple fixes like a doorbell repair would be refused or not repaired other than being lazy. Some people like old world charm and don't want to get one of those wireless doorbells from the electronic store because that is not really the same as a wired traditional doorbell. Over a few months, this place have gotten better after raising serious safety concerns regarding the homeless encampments and the wanderers considering this place is right next to an elementary school and very certain that parents do not want their children exposed to people suffering from street drugs and other things to stay safe. Let's hope they got the services that they needed and pray that this place keeps up with the basic standards of quality especially with making sure that this place stays kept well quality. There are some great things about this place, one is that that the entire landscape was redone and looks better and newer. There were some immediate safety enforcement when tenants raised concerns so that was really nice to know that the staff and the mortgage holder does actually care for the tenants and their concerns to sleep better at night. Other than this, the only thing that made it a 3 star and not a 5 star is the fact that Appfolio needs to be watched for to make sure it does not act like an automatic ill machine that eats the tenants' money without notifying the tenant what the reasons that it is doing so. The property manager would need to review this and make sure that it does not take any more than what the agreed upon amount is per the agreement.

I've lived here for two years and I have very mix feelings about this place…read more Location: it's convenient because it's near the freeway and supermarkets are less than 10 minutes away. However, it's next to a creek that gives off a very very bad odor. Interior/apartment structure: the apartment itself is nice, clean, and modern. However, most of the installations are very poorly installed. Our cabinet's door fell off and we realized that very small nails were used to hold up a very heavy door. Additionally, we were charged $4 to have our lightbulb switch. Now, $4 is really not a big deal. But I didn't like the idea that we were charged when we tried to change the lightbulb ourselves, but the fan that is installed in the apartment is ridiculously hard to take apart to get the lightbulb fixed. Parking: One space per unit. Parking in the front is very very limited. All spaces are taken up by 5-6 pm. Low-key safer to park across the street or past the creek. Safety: First year of living here, both my roommate and my car got broken into. Luckily, no windows were shattered. They completely went through my car unfortunately. My roommate's car registration got stolen. Second year, a white Mercedes that parked next to mine got broken into(shattered window). A couple of months later, my car got broken into(shattered window) while I parked in the garage; it was all for a pair of baby's shoes for my nephew. In my 2 years of living here, I've seen more shattered windows than I have seen in my 4 years living in downtown SJ. Unfortunately, we let Vita know countless of times but she still will not put up surveillance camera. We even talked about it with the maintenance guy, and he let us know we weren't the first people to ask for surveillance camera, and it has been years and it'll continue to be years before anything happens. Rent is fairly cheap for how good the place is. But water-bill was steep, even though no one really uses the pool. The sprinklers were automatically set to turn on 3 times EVERY NIGHT. Luckily, San Jose passed a law that requires landlords to include water bill in our rent so that saved us a lot of money. From that point on, the sprinklers stopped going off at night. I really did enjoy the apartment at first, but after seeing SO many cars got broken into, it is really not worth it to stay and being violated.

It's sad that Vita retired already, but she deserved it! New manager is not good. Kept harassing me…read moreto show my unit prior to moving out after I told them that I will stay until 11/15/2021 (and paid) which is more than 30 day notice when I gave her the letter and boxes are everywhere because obviously I'm moving out. So, I told her to stop harassing me about the unit and she said that it wasn't her intention. Really? Sending numerous emails and voicemails? I think not! I'm glad that I'm moving out of this place. I have been renting here for 10+ years (3 years prior and almost 10 years now) and the quality of manager-tenant relationship was great until now! I have been told that we were the best tenants several times and to get this treatment isn't a good sign. Sad!!!! Good luck to those who are staying behind.