Outstanding Customer Service and support. Great selection, quality products, competitive pricing and a great sales staff. Will definitely recommend Casa Linda Tile and Marble. read more

Very rude reception upon entering. Receptionist told us to go to another tile store and acted like we had wasted their time.

Never ever purchase from here. The tiles are not on the premises. It took days to get my order and when I opened the box the matte tiles are shiny. I called the sales person and she called me "mija" not very professional. Needless to say I am stuck with the wrong tiles I cannot use. Horrible. read more

I purchased 2400 square ft of tiles from them at $8000. 6 tiles were delivered broken. I tried to return or exchange them after 21/2 months since my contractor did not tell me about them from the beginning. They refused to return or even exchange. Next time I'll buy from Floor & Decor or homedepot. Nick was nice when I made the purchase but not very helpful after the sale. read more

We purchased the 30x30 boreal white porcelain tiles from Casa Linda in Doral, Florida. Manufactured by Euroker. We spent over 15k on our floor remodel and we are very upset with the quality of the tiles. The tiles have an issue with the sealant of the tile. Every time any type of liquid or even dirt falls on the tile, the tiles absorb it and it stains. You can see boot marks in the tiles and there is no way to remove the stains. This happens on every single tile throughout my home. It's been about 1.5 years since we placed the tiles and it keeps getting worse. After we complained we only got a $500 refund to keep us quiet and the owner gave us a cleaning solution that doesn't even work. I am not sure if they still sell this tile after we complained, but the fact that they sold a defective tile just to make a sale is absolutely deceitful and unacceptable. I have included pictures of the tiles after they have been throughly cleaned to show how dirty and stained they still are. It looks like if I haven't cleaned the floors for the past year and a half. The original floors are very light maybe a white/cream color. They look really dark now since they are all full of stains. See the picture of the original color. This is truly upsetting. I do not recommend Casa Linda Tiles. read more

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I met Sully 2/2020 and remember she was very helpful. Because of my initial experience, I returned today with her business card in hand. Once again, she was very kind, but on this visit, extremely busy. Instead of making me wait, she asked Nick to help me out. I found Nick to be very friendly, knowledgeable and attentive. I asked several questions and Nick was very understanding and professional. I purchased my tile and will return to purchase additional tile as I continue my renovations. I highly recommend Casa Linda. So refreshing to find a business with exemplary customer service. read more

Great knowledgeable staff who took the time to help me and give me insightful tips on how to decorate my house

First of all, let me say that Casa Linda Tile has a great selection to choose from with very reasonable prices. The representative Sully was very patient with my wife and I because we visited the store several times before making our selection. I would also like to acknowledge Nick who anove and beyond assisting us with a slight issue we had. He responded immediately and worked everything out for us. They have top notch customer service. I will recommend them in the future. read more

Casa Linda provides excellent service and accommodates your needs without any hassle. We ordered and paid for tile for our entire house, but because of many delays we were not able to install the tile until months after. Casa Linda was gracious enough to hold our tile for all those months without charge. We enjoyed their overall customer service, especially Nelly who was the salesperson who sold us the tile. read more

Pocas veces hago un review, solo a quien hace de este mundo un lugar excelente!, mi hija con tan solo 24 años y un niño de 4 compró su primera casa, yo fui su agente/ mother y en este inmenso proyecto de tratar de hacer mucho con poco llegamos a los famosos warehouses de la 79!!, sin mucho orientación cada una iba a diferentes casas de losas hasta llegar aquí, casa linda tile!, ahí estaba justo lo que buscábamos, pero excedía nuestro presupuesto, un joven maravilloso hizo que nos quedáramos, su nombre es Nicolás, su honestidad y sencillez nos cautivó, sabíamos que estábamos en buenas manos, el nos trajo al dueño Steve, quien tomó nuestro proyecto como suyo y hizo todo para acomodarnos, todo esto ocurría una tarde de sábado, cuando en otras casas de losas estaban deseosos de cerrar estas dos maravillosas personas sin ningún apuro nos guiaron para hacer nuestro sueño realidad, no tengo las palabras que puedan con justicia describir mi agradecimiento de madre, de ciudadana, de mujer, en verdad personas como Nicolás y Steve hacen de este mundo un lugar perfecto para vivir, gracias!!!! PD; me asegúrate que todos mis clientes sepan de ustedes, sin requerir ningún tipo de compensación a cambio, ya ustedes nos ayudaron y sobre todo a seguir confiando que el bien siempre vencerá. Dios los bendiga por siempre!! read more

I would never come back. The staff is great but the manager is very disrespectful and has zero knowledge of customers service. Treats his employees horrible. Believe they lost a great customer. read more

Review is based on experience so far - Nick is very attentive and knows his stuff! I've gone by twice trying to finalize my decision and I have nothing but excitement to purchase my new flooring from this company. Breath of fresh air dealing with folks who actually care about answering all your questions and making all appropriate recommendations for install rather than just trying to make a sale. Will be placing an order soon. read more

Renovating 3 bathrooms, and stopped by several locations in Doral. My final stop was Casa, and it has a large variety of tiles and accessories at very reasonable prices. The staff was super friendly and the manager Nick was extremely helpful and probably on of the nicest individual you'll ever meet. I highly recommend Casa Linda!... read more

Let me start off by saying Nick is the best and most helpful sales person!!!! Helped out with picking out the tile for my home and recommended which ones would look great. Very good prices and selections on tiles plus a very mice and pleasant experience. Casa Linda is by far the best place for tiles, not like the other places where you have to wait to be helped. read more

Loved this place. Everyone is wearing a mask appropriately. They have a large variety of quality beautiful tiles. Great customer service.

I stumbled upon Casa Linda when I was in the neighborhood shopping for deck time for my pool. What a blessing!! Nick Valderama Was watching the World Cup game when I walk again. He quickly pointed me in the direction of what I was looking for. They have a great selection of well priced beautiful tile and fixtures. He was very helpful. The tile will be delivered in a week. Fantastic service!! read more

..purchase all the titles for our home remodeling, and then a last small badge that was never picked up, and end it up not needing. they refused to do a reimbursement without charging 20% "re stocking" fee. It was not a special order, it was not custom, it was regular off the shelves tiles. You make your own decision, I will never go back. read more

We went back because no one had the tile we wanted. This time our experience was great. Great attention and great price.

Good friendly people and very professional. They gave me the best price from the market.

The owner is great, and the staff (specifically Nick) was incredibly knowledgeable and helpful. Found everything I wanted at a price that I could afford! Highly recommend. read more

They were nice during the sales process but other things are lacking. We bought 12 x 24 tile for our shower. When we opened the boxes at home we found what we actually got was 24 x 24 tile cut in half. The problem with this is the side that was cut was not as smooth as the other three sides. Most were chipped on the bottom side but many were chipped on the finished side so we had to throw them away. We also made a mistake and ordered more of another tile in error. I admit it was my fault so I asked to return the extra, with the understanding I had to pay a 20% restocking fee as stated on their invoice. I was still within their 10 day return period. After a week of following up with them they finally agreed to take it back subject to a 35% restocking fee. They wouldn't budge. I understand I made a mistake by ordering more than I should have, but I wasn't asking for any special treatment. The only thing is asked was that they honor their own terms as stated on their own paperwork. I refused to pay the 35% and ended up keeping it. These are shady business practices. If anyone is going to buy from them make sure you are aware of exactly what they are selling. Make sure you ask for tile that was manufactured in the specific size you want and not cut from a larger one. read more