-- Casa Marquita Avalon (Catalina Island) I really wanted to love this place, especially during such a special weekend on Catalina for the Jazz Festival -- but unfortunately, my stay at Casa Marquis was very disappointing. Right when we arrived, the door lock was broken, and the mirror in the room was cracked. The refrigerator still had ice cream left inside from the previous guests, which made it clear the room hadn't been properly cleaned. The internet connection was extremely choppy, even though Wi-Fi is advertised. At 3 AM, a loud tapping noise started coming from the heating system, and the only way to stop it was to turn the heat on. The shampoo and body wash containers weren't refilled, adding to the feeling of poor room maintenance. To make matters worse, there was no room service available all weekend, even though it was one of the busiest times of the year. They also required a $5 deposit just to get an extra room key, which felt unnecessary and outdated. The only positive of my stay was Erica at the front desk -- she was kind, helpful, and clearly doing her best with the limited resources she had. But overall, this was not the experience I expected or paid for, and I hope management seriously addresses these issues. Unfortunately our personal experience did not match those ratings as advertised on Cheaptickets .com. I wish I had read yelp first. You have been advised. read more

Very nice, clean and in walking distance to Main Street and beach. Excellent service. Goooooooood

Clean but small rooms. Housekeeping service during stay not offered but you can go to office and ask for what you need. Ice machine, hair dryer and TV volume did not work. Handrails for stairs sticky and gunky. They do have a luggage storage room. read more

It's ok. Came to Catalina island for a wedding and this hotel was the cheapest, and for good reasoning. It's very outdated and I found the room dark even with the window. Great location though. read more

Close to everything and reasonably priced. We were able to store our luggage's prior to checking in. read more

I stayed in April 2025. The place is very small and it has a wet smell to it. It's fairly clean. The beds are hard and I was afraid of waking up in pain. Since I suffer from an extruded l5-s1 disc. The wifi is horrible. I stayed in room #3. The drive was fair. I guess you pay for what you get. read more

Very poor customer service. They never answer the phone. I had a stay booked when the ferries to Catalina Island all cancelled -- with several days notice -- because of weather & Coast Guard warnings. The ferry company staff said "the hotels on the island are great with working with you on weather cancellations." Not this one. I called and called days ahead and only got a voicemail (without even a welcome message). Just a sketchy silence and beep. I booked through a 3rd party hotel site (because this hotel's website was glitchy). The 3rd party site tried contacting the hotel to cancel on my behalf. They also could not get through. I've left voicemail but still no response. I'm out tons of money. read more

For the positives: The room size is big, it's clean with very friendly staff that are willing to hold your luggage even after your checkout. It's close to downtown and a laundromat and Vons. You really get what you pay for. Before coming I selected a room with an ocean view online, where there was a picture of a private balcony, I was really excited for the price. Well... no private balcony... the ocean view works if I stood in the very corner of the room... really don't recommend paying more for that.... Even though the staff is friendly and helpful, there is just a notice on the door for a number to call if you need them, and the office hours are very random. I walked around town with my luggage all day the first day since no one was there at the hotel to help me till check in. The rooms are old really hasn't been updated in 25+ years. Coming here in the winter AC/heater is broken, best they could do was give me a small portable heater (which is... fine but strange, they gave it to another person too). The beds are really firm and old. I couldn't for the life of me tell you there is occasionally a loud drilling sound from below me (water hammer from a shower? It's really bad...).... there was an extra blanket in the closet but... it looked 30 years old and I was scared to touch it. I'd be fine if this cost like... $80 a night but... it doesn't. So in the end... I really wanted to love this place, the location, the charm of the building, the staff. Yet... it really is overdue for an overhaul and I wish they were more truthful with their online photos of the "ocean view." read more

For the price not even close to the 3.5 they have here. I think I'm being generous with the 2 star. The only reason for the 2 star is the close proximity to the main drag. Zero ocean view unless you get suite. The patio was really dirty and old furniture. Cigarette and cigar butts all over the place on the patio. The building is not kept up very well. Hardly any amidites what so ever. So called continental breakfast was sad. Had to pay for small water bottle. Just kind of seemed like the staff didn't want to be bothered. The rooms are very dated. The 2 chairs look like they came from the 60's. Very old, cracked and no padding. VERY uncomfortable. Don't know why they can't update the rooms. I was very disappointed. I expected more. I will defiantly pay up for a better place next time. 8.1 rating on Expedia is very misleading. read more

Clean rooms! Close to the city center! Clean nice room. A but small but its ok, was good for 3 of us . The only downside is no elevator - which is hard for elderly folks ,but itwhrise all good. It was my husband's birthday and they gave us a champagne to celebrate read more

Casa Mariquita Hotel - Hotels Near Me - Avalon, California

See all

I'm giving it a 5 star because my partner and I had an awesome experience here . I was very uneasy booking the hotel here because of some negative reviews but I have nothing bad to say The receptionist name Amanda gave me a call prior to our stay to let us know what time is our arrival from the ferry and let us check in an 1 hour early Our hotel was really clean and we felt really comfortable We slept really comfortable as-well no loud noises or annoying neighbors Since it was our first time here we had to be at the ferry at 3pm the next day so check out was 11 am they were very courteous to let us keep our stuff with them meanwhile we walk to the pier even after check out Over all we had the best experience in Catalina ! I wish I can upload some pictures of our stay but we had the best time here we didn't get the chance to take a pic read more

Gave this place a one star because I had to in order to create this review. The hotel location is adequate and not to far from the boardwalk. We paid $500 a night for an ocean view room that wasn't really ocean view. Even the patio wasn't ocean view while sitting at the table. You had to stand to enjoy the view. Not at all worth $500 a night. Free wifi didn't work in our room. Maybe it was just our room, but what are the odds? We had to go outside the room in order to use the internet. Not a big deal, but when you want to watch Netflix or any other platform you can't. So beware of this before booking this place. The only microwave in the facility is in the lobby. Well, if you have anything you want to heat up for yourself or the kids, you'll have to do it before 3-4pm. So forget the leftovers from dinner when your hungry after a night out on the town and full of libations. The lobby was closed at 3pm during my stay and they didn't return until 8am. Couldn't even make popcorn to enjoy a movie. The coffee is also in the lobby that's closed until 8am. So, if your an early bird and want coffee, your simply out of luck. No coffee pots in the rooms. Wife and I tried to keep making the best of it until we needed some ice for our wine to TRY and enjoy another evening together. Lowe and behold the staff unplugs the ice machine and the soda machines when they close at 3-4pm. So no Ice and no cold water when you need it. It was a total Debby Downer when we couldn't at the very least get some ice. The rooms were clean. That's the only good thing I can say about this place other than location. The staff is nowhere to be found after 3-4pm so the service was very inadequate because there wasn't any service. We were very inconvenienced and this place doesn't make you feel like your at home. When you pay $500 a night, I would expect some ice, coffee, and decent Wi-Fi service. I wouldn't and won't recommend this place to anyone in the future. read more

Casa Mariquita Hotel - Unplugged ice and soda machines by the staff every single night. Very inconvenient to say the least. - Hotels Near Me - Avalon, California

We just got back from the hotel last week. The hotel is very comfortable and clean. The staff at the counter are super friendly. I just hear footsteps when I sleep at night. Fortunately, the guests here go to bed early and get up early on the island. After all it is a 2 star hotel and not 5 star so I can understand. Hotel Suites price is fair and reasonable. Last, our best impression is that hotel redecorated very clean and comfortable room :) read more

See all

This quaint hotel is just fabulous.. It's family owned and you most definitely feel the "pride in ownership" The family that owns it are kind beyond measure. The rooms are beyond immaculate. And you cannot beat the price. I felt so welcomed there.. I swear if someone offered me a suite on the water for free...I'd gladly pass it up and stay where my heart belongs. You CANNOT go wrong. read more

Loved our room was remodeled and clean the air conditioning was amazing!! Especially since it was in the middle of a heat wave. I loved the bed and the location was perfect just far enough from the Main Street to walk around and a block away from vons the grocery store couldn't ask for a more perfect place to stay ! Will definitely be back!! Also loved the ocean view roll and a quiet patio just steps outside our room door. Thanks to the manager Charlie for exceptional experience!! read more

We stayed here for the weekend awesome customer service front desk called us to ask if we got to the island letting us know they would store our luggage , so housekeeping was cleaning the rooms and our room was ready earlier than check in which was great. So very polite and the cleaning staff were so very nice as well. We needed more towels and they were so helpful. Great place to stay close to the restaurants the stores everything. Loved this place. read more

I never leave reviews unless something is really bad and unfortunately this was the case here. First of all, my room was not ready at the the check in time which was 2pm. The woman at the front desk said it would be ready in 15 minutes. I return around 2:30 pm and it's still not ready. I could not wait around longer since I had a tour planned and had to be there at 2:40pm for check in. Hours later, I return and another woman had difficulty looking up my reservation. Finally, she finds my reservation and gives me the key to my room. This turns out to be a disappointment as well as the room I had booked stated it had "ocean views" when it did not. At best, it had a sliver of the ocean from a certain angle. The worst part was the shower which did not have running water! I went down to the front desk to let them know and......the office was closed. Only a piece of paper with a handwritten note to call a number. Called the number and of course no one answered. To make matters worse, the TV was not receiving any channels. The building walls were so thin, you could hear the neighbors all around along with the island golf carts. Only good thing is it was clean. Overall, you get what you pay for. Would not recommend! read more

Casa Mariquita Hotel - The "ocean views" - Hotels Near Me - Avalon, California

See all

What a beautiful quaint hotel. The grounds were gorgeous with tropical plants and an outdoor patio. Our room was tastefully decorated with antique looking furniture and exceptionally clean ; ) I'd highly recommend this place. PS they even give you beach towels at the front desk & it's within walking distance to everything! read more

See all

This review is based on the customer service we received. I'm unable to leave a review for the suite that was booked because it was canceled without notice. Note: upon arrival, we were advised that the 3rd and 4th floor are under construction due to remodeling. We arrived on Monday 12/17/18 at 1:30 PM to check into our room. We were greeted by the worst front desk welcoming I've ever experienced. Cindy, was short and smug when she stated that our reservation was canceled. We were baffled by this. We had booked our room Nov. 6th through a 3rd party reservation. Per Cindy, she ran the credit card twice and since it didn't go through, the reservation was canceled without notice. We did not receive any kind of notice, from anyone. 3rd party or the hotel that ran the card. Wei (the owner) came into the main office to see if he could help resolve this problem. He offered to check if there was another room available but we didn't want another room. We wanted the room that was booked. Wei offered to let us see the suite and the construction along the way. If we felt it wasn't too much to of an inconvenience they would get the suite ready for us. The walk way was not clear nor safe. He showed us another room to try to get us to stay. This room has clothes hanging in the closet. This wasn't the place for us. I asked Cindy why she didn't called us when the card didn't go through the 1st time. She said "it's not up to me to call. It's up to the 3rd party." I asked Cindy what information the 3rd party had shared with them. She stated "Name. Address. Email. Phone number." I asked again "Why didn't you just call? You had the number in front of you." She stated "That isn't part of my job. That's up to the 3rd party to reach out." I asked how was that providing good customer service. Cindy stated "this is the way I was trained to do things. It's not my job to reach out to the customer, it's up to the 3rd party." I replied "I understand that you were 'trained' this way but how are you putting your customers first? Being a 'Yes Man' isn't working for you since you are losing a customer. Providing great customer service only requires you stepping up and making a call. It could've been as simple as an incorrect digit. Needless to say, this was the end of our conversation. We never got an apology or even a "we do hope you'll comeback." Clearly, we will not be giving this establishment another chance after the horrible customer service experience. I did double check to see what the 3rd party site did and it's really sad that Cindy attempted to use them as a scapegoat. The site clearly states why it's important for a phone number to be entered. SO THE PROPERTY CAN REACH YOU read more

See all

I can't speak for the rest of the hotel but if you are booking room 1, or booking without an assigned room be sure to avoid room 1. I would have been better off saving my $725 and sleeping in a tent. First off, this room looks NOTHING like the updated rooms in the pictures. Complete expectation mismanagement. It's directly across from the lobby and at street level. Incredibly noisy, and the door does not close tightly enough to block any sound, if you stay here I hope you enjoy the sound of back firing golf carts. I'm the room, everything is old, there's no space to move around. The " seating area" is two chairs across from the bathroom door next to the sink. A number of the floor tiles are also broken which doesn't seem very safe. Now we get to the real kicker....the bathroom. It's dark, so dark you can barely see. The shower head is a slow dribble, you'd be better off showering in the public shower by the beach. Someone a while back decided to " craft" an improvised holder for the shower head which is now also cracked and hangs there rusting. It's so gross and so very strange. I'm mad at myself for not taking pictures, I was pissed and spent the absolutely minimal time I could in this room. It would be laughable how repulsive this room is, if I hadn't spent so much money on it. read more

Had to move to different room, no view and same price? Left 2 items in room, our mistake, staff claimed nothing was found on first call, now phone line is permanently busy. read more

We're completely impressed with this hotel. First let me begin with the room key. I really like the conventional key instead of key card because it feels good to have an actual key which has become obsolete! The staff were accommodating, showed us the way to our room on 3rd floor with patio seating and ocean view. As we walk up, there are cute floor tiles with animal and bird prints. The room was clean and AC cooled us down as we unload. Mind you, it was the unbearable hottest days of the year. The bed with wooden frames was extremely comfortable and we didn't want to get up. The Vizio flat screen TV received all the movie channels and the mini fridge was a huge plus! Check in/out process was an ease and walking distance to restaurants, supermarket, excursions and shops. I would recommend this hidden gem to anyone who wants to stay overnight at Catalina Island. read more

Been to the island three times and stayed in different hotels each time. Honestly, I would have to say this hotel is the best one that I have stayed at. I usually stay at large, established hotels, so I was slightly worried to be sleeping at a place that was not a Hilton or Embassy Suites. But upon seeing the room and interacting with guest services, I realized this was the perfect place to stay. First off, the hotel is built similarly to maybe a Spanish or Mediterranean Pueblo, which kind of accentuated the island feel. There are two patios. One on the second floor and one on the third floor. It's a nice place to soak up the sun when you're too lazy to walk around outside. Inside the room was great as well- very quaint and very clean. Bed is soft, slept like a baby. No issues like the other Yelpers. Off to explore the island. Dropped by the front desk to get a map when the staff approached me and asked me what I was looking forward to do. We had a little chat, and I found out that they actually help book spots to all the tourist-y activities. The little chat turned into a decently long discussion as I ended up having them book my itinerary for me. They helped me avoid the usual tourist traps and showed me to the authentic "flavors" of Catalina Island. Also got a history lesson from them at the same time. Pretty cool. This is definitely a unique experience. I strongly recommend the hotel to anyone that's looking for a one of a kind island experience. read more

Casa Mariquita Hotel - Hotels Near Me - Avalon, California

Our experience at the hotel was fabulous! We came in late in the evening, but they took good care of us. The price point was good for us considering how expensive the island can be at certain times, so we were thankful to have such a positive experience (as we prpared to hike the trans catalina trail) at the right price. We would definitely recommend to someone else!! read more

Booked the honeymoon suite for my wife and I and we loved it. The furniture reminded us of a nice resort deep down in Mexico and it was very comfortable and clean. We had an amazing ocean view not just from the balcony but laying on the bed as well. We also loved that they had a room to store our luggage in while we enjoyed the last few hours until our boat ride home. Even though it was very expensive and the stair walk to our room was a trek, it was our first time in Avalon and was definitely worth it. read more

Casa Mariquita Hotel - Honeymoon view - Hotels Near Me - Avalon, California

See all

We went to Avalon knowing that all the accommodations were going to be overpriced. That is what you get for staying in a small town on an island where most people just stay for the day. This place is no different. Unlike most places in Avalon, Casa Marquita did not require a 2 night minimum, which is a plus. The hotel has some charm and has a chill patio on the roof. However the rooms are small for the price you pay. We had an ocean view room, but it wasn't much of an ocean view since we were facing the mountains. The location isn't bad, it's on top of a hill and is not much of a walk from the promenade. With all that said, this is a good crash pad if you are not looking for luxury and don't plan on spending too much time in your room. read more

See all

Lovely hotel. Very nice owners and staff. We really enjoyed our stay. I would definitely recommend this hotel. Room was not large, but we were hardly in it. Bed was comfortable. Shower works well. Free WiFi in room. Great air conditioner. It had everything we needed for a comfortable stay. Very clean! Walking distance to everything. read more

Casa Mariquita Hotel - View from hotel - Hotels Near Me - Avalon, California

Don't bother booking unless you have a teleportation device handy, as they won't issue refunds even when a hurricane cancels all transport to the island. read more

Nice enough hotel when your not planning on staying in your hotel room much. It was very conveniently located to the central hub of Catalina. I Came in early on the Catalina express and asked for early check in. They charged us $10 an hour so I wasn't thrilled about that. I'm used to hotels just letting me come in an hour or so early if the rooms ready. The bed was extremely loud.... enough said. The water pressure left me wanting and there was a random pipe sticking out of the wall from the closed off bathroom to the outside sink. Just looked like there was patch work around the room. Worse thing was the phone!! The thing clicked every 20 seconds. ALL NIGHT LONG... I know that because I counted... many times as I was trying to fall alseep. Doubt I'd go back, their "ocean views" were mid leading. read more

Great customer service, I stayed here for jazz festival. I took a early boat to Catalina came to the hotel to drop off our luggage. I checked in early and thought I could pay and get it over with but our room was ready, Charles checked us right in and gave us our keys. The room was cozy and clean this is a big! Plus for me. Even after our Check out lady receptionist held our bags until after we ate breakfast, which was so nice because my aunt is little older & it was too heavy for her to carry around all day. The lady was very welcoming & polite definitely will be coming back. read more

We were supposed to stay here last weekend but had a family emergency and had to cancel. We called the hotel and Booking.com and both parties said they understood and would be happy to refund our money. After getting home my SO tried calling both parties multiple times, and in spite of being reassured that they wanted to give him a refund but just needed an email, and in spite of my SO going back and forth and hearing that they had the email, in the end the manager Charles picked up the phone, told my SO that everyone was wrong, no refund, don't take up any more of the hotel's time, and promptly hung up on my SO. read more

Definitely get what you paid for. The walls are super thin so unless you want to hear everything, run your AC at night. The plumbing is also really bad. The shower tub was filled with water after only one minute of having the shower on. If you're only staying here for the night it's fine but definitely don't come in with high expectations read more

Location is hard to beat. Comfy bed in a small room packed with frigid blowing AC during the most extreme heat this summer was a plus. Read previous reviews about a continental breakfast but it was no more I guess. Woke up to call and ask about it via the 1980 elementary school attendance office phone and could barely hear the front desk speak but I was able to make out the word, "No". Asked about breakfast and or coffee. Nothing. Lots of steps in a nice Spanish style resort pushing the bare essentials that should be good enough. But for $250 a night, what establishment of this kind cannot provide the expected like a plain cup of coffee since there is no coffee maker in the room. Instant cup works to. Maybe they can work on that. read more

Casa Mariquita Hotel - Attendance office phone. ‍ - Hotels Near Me - Avalon, California

See all

Great place, very kind and honest cozy stay for my birthday!!! Clean and accommodating. I left my diamond earrings in the room after check out, came back after the room had been cleaned not sure if I lost them the night before or left them in the room, Mica had my earrings and immediately told me she did find them!!!! She didn't even know they were worth a $$$$$$ and when the check in specialist asked if any house keepers found diamond earrings she had them. So thankful thank you guys!!!! (Sorry if I spelled your name wrong) read more

My wife and I stayed here one night recently. We ended up having a good stay while in town to celebrate a birthday. Pros: Close to the town and water, we easily walked to it from the ferry docks. Slight hill on the last block, but not too bad. It was also only a block away from the local Vons, which was nice. We were able to store our luggage, both on the the day of arrival and the day of departure. We took advantage of the continental breakfast, and were satisfied with it. Our room seemed to be a fair price for what it was (went in September). Cons: not the most comfortable pillows. And as some reviewers mentioned, there were some noises throughout the night. Also, would have liked to have breakfast, or at least coffee, prior to 8am. No coffee maker in the rooms. It's all staircase, so be prepared for that. For the price we paid, I'd stay here again. read more

My husband and I had to book a last minute night in Avalon and we chose this hotel. The owners just purchased the property 2months ago. The room was old, the bed very comfortable and a very clean room with a beautiful view. We would recommend this hotel, because the new owners know they need to renew a lot of the property. Just a great vibe, also extremely quiet. read more

The hotel was in the perfect location! Very close to the tourist shops and restaurants. Also quiet and truly a cute little place to stay! The service was great, everything was clean and you can smell that it was very well kept and cleaned! Highly recommend this location for your island escape! read more

Casa Mariquita Hotel - Hotels Near Me - Avalon, California

We stayed in a king room with an ocean view for one night, and the entire experience was excellent. The room was a good size and clean with a big bathroom and nice balcony. We got to watch the sunrise over the ocean, but if you're not a morning person they do have nice thick curtain so you can sleep in. The hotel staff were all super friendly. They let us store our luggage before and after check in. They also let me use their printer to print out my fishing license for the day. The lobby opens at 8am with coffee and snacks but they have an after hours number if you need anything. The hotel is up a little bit out of town, which I appreciated because it meant if we wanted to get away from the busy downtown area we could. Everything you need is within walking distance: beach, grocery store, mini-golf, and restaurants. read more

See all

Not a very nice hotel... the rooms are ok, the bed was SUPER squeaky and noisy and I could hear every step the people above us took. Kind of awkward too was that even with the TV volume all the way up, it was very difficult to hear. I wear hearing aids and could barely hear the TV. This is not a very accessible hotel for people with disabilities. Very poor experience. read more

We stayed in the "honeymoon suite" and definitely want to come back just for the beautiful panoramic view in that suite. Friendly staff, comfy bed. But again, the view alone was worth every penny. read more