We stayed in 211 Claressa Upper Unit for a weekend in Catalina and had a stellar weekend. Booking…read morewas esay, check-in communication was great, the unit was clean and roomy and we loved having three bedrooms (this was key with teens who like their space!), 2 bathrooms and a beautiful deck with a nice view of the homes around. Having the golf cart was also key especially since we had to drive up and down the hill each day for a lacrosse tournament at Joe Machado field. The location is right around the corner from Vons and walking to all the waterfront shops and restaurants - great donut place just down the street with huge donuts too! I would come back and stay here again, my only suggestion would be to add some kitchen shears to the kitchen please, that would have come in handy. We were in communciation with Cruz before and during our stay. He was helpful and accomodating. I am very grateful for everything he did for us to help accomodate our schedule that weekend!

The property at 217 Beacon Avene Unit A reservation #362361 has unhygentic conditions. The…read morebanniser, carpet, and furniture were damaged and stained with what we think was done by an animal. The downstairs bunker bedroom has a moldy, mildew smell. The carpet and the filth is not disclosed photos. It is unhealthy and disappointing to stay at this property. We were forced to wear footwear inside at all times. Do not stay at this property until there is a thorough cleansing of the property with a new carpet. It is doubtful anyone even visited the premises to assess this damage before we arrived for our stay.

Beautiful location !!! The hotel was originally built in the early 1920's by Zane Grey the…read morenovelist as a vacation home ~ I absolutely love the history of this place The hotel staff was very accommodating.. The views were spectacular .. fun pool area and our room was perfect! They have a golf cart service to take you to and from town ....Their breakfast is very good ! Simple and well presented Thank you Zane Grey & team . I'm certain we will be seeing you next summer Peace & Love

The location, view and facilities were perfect as was the golf cart transport. Staff has wonderful…read morecustomer service. It's as beautiful as Sicily and closer ! We will be back!

We love the Banning House. Its simple uncomplicated easy style is a refreshing contrast to most…read moreB&Bs. The Banning House an ideal way to unplug from the hustle of life, smooth your ruffled feathers and reset. We enjoy the beautiful views from the terrace. It's impossible not to spend time just relaxing there. The staff is thoughtful and very unobtrusive. Once you are settled the pace is slow and refreshing. Enjoy!

We have stayed here 3 separate years now. Some things change a little, some things stay the same…read more Most of the time if you let them know you're coming in on the ferry they'll be waiting for you at the dock and will drive you/your stuff up their hill for you. Sometimes they're running late and you need to give them a call if you want a ride. They no longer deliver wine/cheese/breakfast to your room for you like they did during the pandemic, which is a little bummer. The option would be nice at least, but you can still venture out to get these things yourself. There's now a couch/seating outside overlooking the back harbor which was neat. We have stayed in 3 separate room types: carriage house, cliff room, and "Single King Room, No Balcony, Ocean view of Catalina Harbor". - the carriage house is fine but there's a porch light that doesn't seem to turn off which is inconvenient if you're trying to catch meteors, and I don't really trust the bathtub because it seems a little mildewy. It's nice the shower is in a separate room from the toilet though and the fake fireplace is nice. - the cliff house has the nicest view and I wish I could plan a stay in this room specifically around seeing a thunderstorm from it. The bathroom door is a little ridiculous because it's one of those sliding doors but it doesn't lock and there's a huge gap between the door and the wall anyway. There's no real bathroom privacy to be had. - the single king bedroom was probably the best value but the least fancy. It had a decent bed, the bathroom might've been the nicest out of all the rooms we've stayed in. Not super big and the view isn't super nice but it's fine for a night or two if you're just passing through like we are when we hike the TCT. The people working here are always very friendly and kind.

I am in awe of how misleading the description of this inn is. Especially the San Nicolas room!…read moreFrom the website re: the inn: "From the moment you arrive, the pace of the mainland slips away, replaced by sea air, harbor light and the quiet thrill of being somewhere truly special." What we experienced from the MOMENT we arrived - absolute CHAOS. We were greeted with a horrible rotten egg stench as soon as we opened the door, steep stairs with no one elevator (yes that's on their q&a but just another annoyance), violence and screaming in the streets after dark until 3 am, bass from surrounding bars shaking the building until 2 am, overpowering chemical smell in rooms, single pane glass that sounds like people on the street are in the room with you, gaslighting owners and managers (Melissa - not Jackie), unreliable communication, absolute ripoff for what you have to put up with. Melissa ultimately minimized my concerns by saying "nobody else complained". Okay, and? People have different tolerance levels, different health issues, even if it was someone's first time at the snug harbor inn maybe it wasn't their first time to the island. Maybe they didn't care. Maybe they didn't have the energy to complain. That shouldn't invalidate my experience and the lack of transparency. Can you honestly say you laid the framework for guests to make an informed decision? Did you provide transparency around potential barriers guests may experience during your busy season? No. This went beyond just a fun foam party during the daytime hours, there were literal violent fights and screaming in the streets BOTH nights until 3-4 AM. See videos below from Saturday night around 1:30 AM. I do acknowledge they can't control this behavior but they can and SHOULD add transparency for folks who are expecting a soft experience based on their own misleading advertising. The unprofessional manager, Melissa, also loves to blame-shift. She told us we could press 0 or call a number provided if we experienced issues again on the second night. I called 2-3 times throughout the night and it rang endlessly. By this point I was exhausted and didn't even think to get the physical number from the end of the hall and just assumed they weren't answering. When Melissa told me she never received a call the next day I was shocked but instead of being apologetic she said "if it was me, I would have walked down the hallway and got the number". I'm so sorry, in hindsight, if I wasn't running off of 4 hours of sleep collectively over 48 hours I would have gotten dressed at 3 am and gone to the end of the hall after pressing 0 didn't "work". Not sure how I was supposed to discern between it not "working" vs someone not answering. Funny how pressing 0 during business hours worked just fine. Either way, what a ridiculous process to shoulder the burden of breaking up riff raff to the guest and then blameshift when the thing you said would work didn't... While I would love a full refund, I firmly believe we are entitled to at least one night of a refund because of the misleading description on the website and we couldn't make a truly informed decision. I was told they would consider updating the website in the future but that benefits my husband and I in no way. The right thing to do is provide a refund for tainting our visit to Catalina with 0 reprieve from street violence and drunken debauchery.

This was my first stay at Snug Harbor. I visit Catalina/Avalon annually and of course had seen the…read moreInn right on the corner of Crescent and Sumner above Leo's Drug Store, but it was not until my stay last year at nearby Hotel Vista Del Mar that my interest in Snug was piqued. Last year, Vista and Snug were under the same ownership, which is no longer the case. Snug now has closer affiliation with Hotel Aurora a bit up the hill. Snug is a cozy and charming 6-room inn. There is staff on duty during the day; welcome in-room wine and snacks are provided as well as daily continental breakfast. There is no staff on the premises at night, although someone is on-call. My stay was lovely and somewhat surreal. I visited during the February rains which caused the cancellation of all Catalina Express boats on 2 days during my Avalon visit. This forced guests here for the long Valentines/Presidents Day weekend to leave early or relocate. I ended up being the sole guest for my 2-night visit! And with minimal visitors on the island, evenings were also pretty quiet, despite being right above the main drag (Crescent). Snug does provide earplugs and eye masks if needed. I moved up my arrival date due to the weather and Snug was able to accommodate me, even offering the same room, which was the Santa Catalina room, the inn's "crown jewel" situated on the corner with two large bay windows, one facing Avalon Bay with Casino, Bay and pier views, the other with a built-in window seat facing Sumner and the hills above. All rooms have a fireplace and deep soaking jetted tub. The rooms are not particularly large but are full of charm, coziness and warmth. No robes or slippers, but there were 2 clock/music/alarm machines. Complimentary reusable water bottles are provided; there's a water/ice machine in the hall. The welcome snacks offered were olives, pretzels and high-end nuts (i.e., no peanuts). The continental breakfast was quite ample and includes a small loaf of warm banana bread, yogurt, fresh berries, granola, milk, juice and coffee or tea. You fill out an order slip as to what you want exactly and what time you want it delivered. There are 6 delivery times for the 6 rooms, which of course was not an issue for my stay. There is a common room with a sofa, fireplace and machine for coffee and tea. There is a closet for luggage storage, a public restroom and umbrellas. The front door is open 8-5, key access is needed in the off-hours. Shout-outs to the great staff I met--Jackie, Destiny and especially Johnny at the front desk and housekeeper/breakfast preparer Alicia. Overall a fabulous stay. I usually split my time on the island between Mt Ada and a property "downtown". Snug Harbor has moved to the top of my downtown list!

We paid approx $2000 for two nights, this hotel was not worth even half that. The room was okay…read more They refuse to hold your bags before or after check in/check out. The worst part came when we wanted coffee in the morning, they advertise the rooms having a Keurig and K cups... nobody is going to want to use that when the water compartment is full of mold. Don't recommend staying here.

Back to Edgewater again for another vacation in the tiny tiny town of Avalon. We booked the…read morestandard room with queen size bed. We always love the entrance: private door entrance walking up the stairway to the hotel. Hotel is on second floor. In this vintage and quaint 1930s building with no elevator. In fact many buildings on Catalina Island have no elevators. So be prepared to take the stairs. We always enjoyed staying here as it is small, modest, quiet, clean, and convenient. It has very comfortable bed with TV, ceiling fan, AC, and clean bathroom and towels. Simple and low key amenities for book lovers, introverts, and quiet ones. No loud party and drunken customers. No romantic thrill seekers- if you look for romance- please go to Dubai or Vegas or other hotels - as this one is perfect for us. Staff are always friendly. Management is always cordial and responsive. Summer is high season: high end hotels at Avalon range from $400 and up. We booked for about $260 -$300 a night as listed in Expedia. Downstairs are stores and restaurants. There is a coffee shop very close by plus other spots for breakfast. We would get coffee from local cafes in the morning, brisk walk, get some fresh air. Great way to start the day within walking distance to the beach, pier... Very relaxing air and place to be.

Great price for the island and close to everything! I will be eternally grateful to Michael for…read morehelping me with misplaced keys (THANK YOU!!!) and to Amber for her hospitality and suggestions. The rooftop is also a lovely spot.

Went here for my birthday. Catalina Island is a tourist spot through and through, but I am glad we…read moredecided to stay here for 2 nights. The room was perfectly centered in the spots we wanted to walk to. It was literally a 5 minute walk anywhere we need to go. The service was great and they compensated us anything we needed. If I were to ever stay in Catalina again, I would come back here to the Mermaid Suite.

Yes this place is quirky, but it is Catalina after all. The hosts here do a great job at keeping…read morethis place clean, inviting, and special. There were some nice patio areas, communal bbqs, and a cold ac for a hot day. I was surprised to see a little kitchen in our cozy cabin which was nice because we were there for a big race so cooking was a nice option. The room is... Unique. The shower was in the kitchen but was surprisingly large. There was a twin bed in our room along with the queen bed. The toilet was annoyingly close to the queen bed and the door didn't close so that was a bit awkward. But it was a nice cabin feel in a garden setting.

The reason why I gave this low rating is because I found the keys to all the hotels rooms on a…read morechair in front of the ice machine. I returned it to the front desk and they apologized, after this, I didn't feel safe with the thought if the wrong person found the keys, a random person could have came into my room at the middle of the night or stole my stuff. They were kind to hold our luggage for the day of and the day after until our ferry was leaving (only hold until 5 pm) Very cute outside patio area, it was very green and had space to relax. The space inside was motel 6 vibes with bathrooms that had paint covering the windows and the beds were not the best to sleep in.

I went and visited Catalina for my very first time and stayed at the hotel. Aurora, the front desk…read morewas very polite. Their breakfast was simple but filling ALL YOU CAN EAT. pancake's eggs and sausage. Spoke with a gentleman at the front desk Parker and he is very knowledgeable of things around the island to do and the good places to go eat. Very nice gentleman. I would highly recommend this hotel and will return to stay again!! Thank you Mr. Parker. Your honeymoon guest Mr. Mrs. Lamb

LOVE The hotel has a breezy, contemporary, and casual vibe…read more The deck was renovated and quiet, and has beautiful views of the bay. The breakfast bar and coffee were still good. The afternoon cookies were a nice touch. The staff was helpful. LIKE Stayed here again after researching other options. Most of my previous review stands, although my room this time did not have the updated bathroom with Catalina tile that I adored last time. It was fine, but could use an update.