I really enjoy living here Manager is super nice and…read moreaccommodating Property is very clean and quiet I feel safe also

Jazmine and the other staff at the location were extremely hospitable and knowledgeable. The…read morecomplex is quiet and beautifully manicured! What a gem!

We just moved here and so far, I'm really thrilled with my newest digs!…read more Kelly, Barbara, and Lisa have been professional, friendly, and helpful with our many questions about the neighborhood, public transportation, building policies, even for the local pet stores (cat friendly building). This complex is professionally managed by Emerald Properties and so far, I'm very satisfied with their team and complex upkeep. I would say for people looking into apartments that they are very much by the book- that is, you are expected to live according to the provided rules and will be notified if you behave otherwise. Really obvious stuff. Our neighbors have been very welcoming and the neighborhood has a good feel to it (1/2 block walk to San Leandro Blvd, 2-3 blocks from the library, maybe 5 blocks from the BART station). I used to live in downtown Oakland and it's nice to not sleep through loud sirens, heavy traffic and the occasional helicopter. We rented this apt with new fixtures, new carpet, and remodeled countertops and cabinetry- very sunny and open. I refrained from 5 stars as we are new and are still getting to know the complex. Will update according to our experience.

I have lived here for about 6 years. The apartment i reside in has a ton of natural light and is…read morevery quite at night. My neighbors are very nice and do not care when i watch tv late or have friends over. When I first moved in the apartment did not have double pained windows which made my place very cold during the winter. However our building upgraded the windows (which was a big hassle during that time). Now we spend less money on heating and the noise from the outside has been greatly reduced. The only draw back is our rent has been raised by about $200 a month since the time we originally moved. in. The building management told us that the market value of our apartment is way higher than what we pay and that new residences pay much more than we do now. I have no idea if that is true or not but because my apartment has close proximity to my job, bart and down town san leandro stores i will not be moving for the foreseeable future. I like my apartment and building a lot.

Lived here for almost 2 years and it was an amazing place to live. Moved out to buy my first home…read more I would recommend anyone else's to rent here. It's safe and has gated driveway.

After I have reached out to the property manager so many times, invited me to visit her office and…read morediscuss the issues of my Conservice Bill. What for ? Just to tell me again and again I was not charged the back charges from Jan16, 2023 -Nov15,2024. because of her carelessness. I need a written statement not just verbal. I don't trust her. She changed her stories, but concur when furnished the documents from CONSERVICE. I was tortured by her carelessness , but I leave it all to God. She will get what she deserves. KARMA IS REAL. I have documents to prove. I was blocked , that too is documented. I will know the truth when we leave. WHAT IS SO DIFFICULT WITH A WRITTEN STATEMENT IF ALL ARE TRUE.?.THAT'S ALL I ASK. SHOWING in her office is useless. She don't understand my concern. So many excuses. What am saying here is not a product of my imagination. Txts and messages will prove.

This review is on behalf of my aunt, Kay Laney…read more James and Samantha McKnight are superlative managers of Bel Tempo Apartments. Always a quick response to a request and a friendly and helpful manner. They provide a clean, quiet environment.

This is the only apartment I've ever lived my whole entire life, I do not regret it in fact we are…read morehappy we did. We lived here for 4 years and pretty much my whole HS life. This is an incredible place to live! It is very close to just about everything. Shopping centers down the block on both ends, the freeway is accessible withing 3 minutes of driving, 880N/S 580N/S all within 5 minutes. There are known restaurants around the corner as well. Gas stations at least 5 if you're coming from 880. The management there is really awesome, especially Sam. Whenever you have a problem, they make sure to take care of it right away because they care. I had a project once that required some tools, and I asked if they had them and they let me borrowed the tools. Great amenities like a pool from 3ft-8ft deep, fitness center although it's just literally a exercise bike, central heating, microwave, washer/dryer which takes quarters, dishwasher, grinder, FREE WATER and many other things. Although I did wish it was an indoor pool as the pool gets dirty since there are trees around it. But I was told that they may not offer free water anymore. It doesn't sound like they try to screw you out of your deposit when you move out. We just moved out so we haven't gotten ours back yet, but going through the walk through with Sam, it sounds like we'll get most of ours back. We were told to clean as much as we can and fill up all the holes when you hang frames and other things. One thing that we didn't have is a bathroom window, the exhaust is not powerful enough to suck in all the moist from taking a shower so if you don't wipe out the moisture from the wall it could turn out as mold. The parking could also be a problem if you have visitors. We were granted with 2 parking spots. We have 3 cars, we could pay for an extra parking spot but decided not to, so we could save some money. There are a limited number of open spaces outside. All in all the 4 years I lived here, not a single time I regret. It's like living in a hotel, it's upscale compared to my friends apartments. The closets were new, the carpet was new, the kitchen cabinets were all new. Before you move in I remember that you feel like you are home. Memories were made in this place, sad to say but now that me and my brother are in college it's time to have separate rooms, which is why we moved to a house now with 3 bedrooms and 2 bathrooms. You will not regret living here, it is definitely as good as it gets for a place I lived in for 4 years that I called home.

I've lived at Neptune Court for a while now and have had a great experience. The location is…read moreamazing, the property is well maintained, and it has a nice community feel. A big part of that is Chris and Kenny. Chris is always friendly, responsive, and genuinely cares about the residents. Kenny does an awesome job with maintenance and is always quick to help when something needs attention. They're both great people who clearly take pride in what they do. Good management and maintenance can make all the difference, and Chris and Kenny are a big reason why Neptune Court is such a great place to live. Highly recommend. Thank you both!

I've lived here for 9 years, and had the best experience. The most amazing Landlords, Chris and…read moreBrandy, friendly neighbors, and dog friendly...I have nothing but the best to say.

Nice location and property! I toured with Clare today and it was a great experience. She was…read morefriendly, enthusiastic and was able to answer all of my questions. She has clearly built relationships with the tenants because she greeted everyone by name on our walk and they did the same to her. Refreshing to see a manager who is clearly committed to giving her community a positive experience. The Easter decorations in the office were a cute, thoughtful touch as well.

Property not well maintained and I've been waiting for my deposit return for more than a month…read more Although Akilah in the office was very professional

Bridgette is amazing! She's always cheering us on with our workouts. She's knowledgeable about the…read moremachines and workouts too. As for the maintenance, they do take some time to come through.

The application process was grooling, but I like that they do background checks. It took 2 months…read moreto get approved which was hard and stressful but after finally being approved I must say it was worth the wait. The leasing agent, Jocelyn Miramontes went above and beyond on my application. She stayed late many times to get my documents together and was so friendly and professional the entire time. Now that I'm here in my studio Im very happy. I have not used the facilities yet like the gym and pool but I'm happy with my apartment, my neighbors are quiet and friendly and I have a laundry room right next door to me.

We have been looking for a short-term rental while our property is being renovated. My son has been…read moredelegated to find us a place to live. He shared with me the details of property, the convenience of the location, and how nice the leasing agent was. I've not seen the complex yet, however I am impressed on how the staff has treated my son. I think it reflects well about the management.

Manager is very pleasant has always answered any questions that I've had and has dealt with keeping…read morecomplex managed well

This apartment reads as comfortable and stylish, with careful attention to detail that elevates…read moredaily living without feeling fussy. The on-site management team especially Mr. Horacio E. and Jose is responsive, proactive, and genuinely helpful. Handling requests promptly, coordinating inspections, and communicating clearly about building updates. This level of service reduces downtime and enhances day-to-day comfort. On-site staff , secure access, and shared facilities such as a gym and lounge add value and convenience. Security and Maintenance: Reliable entry systems, well-lit common areas, and straightforward maintenance procedures contribute to peace of mind. It is one of the best apartment here in Hayward. -The Crawfords

Jose is AMAZING! I needed a power drill to tighten up some screws and he allowed me to use his. He…read moreis always friendly and helpful. Thank you, Jose! DeLana M.

LONG BUT WORTH THE READ…read more After 8 years of living at 14744 Washington Ave., San Leandro, the decline was substantial. After Will was replaced (onsite apt manager) there was no oversight - anything goes now - loud music, banging at all hours, smoking outside my window. We moved in March after finding a home we love, thank God, and received a ridiculous statement outlinng our deposit refund with bogus line items that I'm going to dispute but that's not what this review is about. See PROOF IN PICTURES. **You can see the flooding when it rains. Supposedly this was repaired but there was still a substantial amount of flooding when it rained just before we moved - I still needed galoshes (rain boots). **If you don't mind seeing garbage overflow on a regular basis, this is your place. Before we moved, the SMALL garage cans provided were locked. There are not enough cans for the number of tenants onsite. I didn't allow my family or friends to visit me. **My husband cleaned urine, trash and vomit from the elevator (only worked a few months out of the year). **We won't discuss the uninvited guests . That appeared in 2024. We've only been gone about 3 months but I would win a lot of money if I bet it has changed. Still in touch with friends (tenants) that live there. Please steer clear of this place if you want a decent place to live and raise your children.

There was a big ass rat in the hall way and this apartment has poor ventilation all over and they…read morenever fixed the molds being painted in this apartments! such a bad experience.