My Friend wanted to move to a new Apartment!!!…read more So She asked if I could accompany her to look at New Apartments So we rolled to the Alder-wood Apartments!!! The Apartment Complex and Parking are very Secure l!!! The Parking Carport is behind a beautiful Wrought Iron Security Fence! And Gate!!! I was impressed on how Clean and Bright the apartment is !!! The Kitchen Looked Great!!! The Appliances were Clean and Modern!! These Apartments Were A Baller On A Budget Approved!!!! I Keep my Pimp Hands Strong!! Number 34 out of the Top 50 most Prolific Yelp Elites of 2025 !!!

We've just moved in a few weeks ago and we absolutely love it here! It feels like a quiet little…read moreoasis, that is somehow right off E 14th. The grounds are kept very clean, there's no loud noises at all. The property manager Leslie was so welcoming from our tour of the place, to signing the lease. Everything has been a breeze. Furthermore, the layout of the apartments themselves is really excellent. The half bath is such a nice touch. Plus with the additional storage room we can declutter while keeping those items close to home. Very excited to live here, and we hope to stay for years to come !

Nice location and property! I toured with Clare today and it was a great experience. She was…read morefriendly, enthusiastic and was able to answer all of my questions. She has clearly built relationships with the tenants because she greeted everyone by name on our walk and they did the same to her. Refreshing to see a manager who is clearly committed to giving her community a positive experience. The Easter decorations in the office were a cute, thoughtful touch as well.

Property not well maintained and I've been waiting for my deposit return for more than a month…read more Although Akilah in the office was very professional

LONG BUT WORTH THE READ…read more After 8 years of living at 14744 Washington Ave., San Leandro, the decline was substantial. After Will was replaced (onsite apt manager) there was no oversight - anything goes now - loud music, banging at all hours, smoking outside my window. We moved in March after finding a home we love, thank God, and received a ridiculous statement outlinng our deposit refund with bogus line items that I'm going to dispute but that's not what this review is about. See PROOF IN PICTURES. **You can see the flooding when it rains. Supposedly this was repaired but there was still a substantial amount of flooding when it rained just before we moved - I still needed galoshes (rain boots). **If you don't mind seeing garbage overflow on a regular basis, this is your place. Before we moved, the SMALL garage cans provided were locked. There are not enough cans for the number of tenants onsite. I didn't allow my family or friends to visit me. **My husband cleaned urine, trash and vomit from the elevator (only worked a few months out of the year). **We won't discuss the uninvited guests . That appeared in 2024. We've only been gone about 3 months but I would win a lot of money if I bet it has changed. Still in touch with friends (tenants) that live there. Please steer clear of this place if you want a decent place to live and raise your children.

There was a big ass rat in the hall way and this apartment has poor ventilation all over and they…read morenever fixed the molds being painted in this apartments! such a bad experience.

Great quite community, very nice apartment, responsive and helpful management, all good.read more

It looks nice outside but after moving in no one will help you, I've only seen the office open on…read moreweekends sometimes. The landlady Laurie will ignore you and is extremely rude, you will never get any help if you have maintenance problems. The only good thing is pets are allowed. The rent price seems okay at first but literally every year they raise the rent by at least $200!! There's not even an area to load groceries or you will get towed from your own apartment, and now people park in other people's place so even your assigned parking isn't "reserved" and you have to park on the street and risk getting broken into.

We have finally moved out of this hell hole!!!! I could not honestly wish my worse enemy to live…read morehere. Zurich is the worst manager I have ever dealt with. She basically acts as the middle man between the renters and the management company (which I have never encountered before in all my years of renting). So if you have a problem she agrees wholeheartedly with you and acts like she is completely on your side - and then tells you she can't do anything about it because management wants it that way. This was so infuriating because we couldn't actually talk to the people who could fix something, just someone who would agree about our problems but not actually act on them. Bravo to the management company for coming up with such a scheme to avoid ever fixing anything. - The pool was never open the ENTIRE time we lived there! They finally redid the fencing and we thought it would be opened, but then we talked to the manager who told us an inspector came around and discovered that the filtering system was too powerful and could hold a young child down so they had to close it.....ummmm what? A few days later we saw a sign on the fence saying the pool was closed by the department of health. Who knows what the real problem is. - They started doing construction on the roof and had to be stopped because an inspector came around and told them they couldn't just cover up the problem, they had to go down further to fix the base of the roof. So the construction was left in limbo until they started ripping out the roofing and sides of the building. This had been going on for a month and was still less than half started by the time we moved out. - We found out why our maintenance tickets were closed online without being fixed. Apparently our problem of a constantly-running toilet wasn't "important" enough compared to all of the other problems management was dealing with (toilets completely leaking, roofs leaking, etc) so they just decided to close it. Without even telling us. Really? What kind of complex does this? You can see they really care. - We suddenly received a bill in the mail for water and garbage. We never paid for water and garbage our entire time living there, why now? I called and emailed the manager Zurich repeatedly until we were finally able to schedule a time to meet (which, btw, is how it always goes with any kind of issue and if you work a 9-5 job don't expect to ever be able to meet with the manager because that's the only time the office is open). Apparently there was a section in our lease that said they could charge us water and garbage if they decided to. Now that ENTIRE section had been crossed out with a giant X and was never initialed by us in the space to initial for it when we signed the lease because the management at the time (which was a different one than the current one) said water and garbage is included and so they were crossing it out. So even though I never initialed that part of the lease and there was a giant X through that part of the clause, Zurich said they could start charging us for it if they decided to - which they had decided to do. AND THE CHERRY ON TOP - since it was in the lease they apparently didn't need to notify us that they were going to start charging for it. Which is why we suddenly got a bill in the mail from a water and garbage company. Wow, such considerate management! I was stunned at this meeting and could not believe what Zurich was saying. Again, she acted like she was completely on my side - how could they start charging us and without notifying us too! Excuse me? Isn't she manager of this complex? Wouldn't it be her job to notify us? She even had the audacity to tell us that she had talked to the management company about starting to charge the residents for water and garbage and that they laughed and told her if anyone doesn't like it then they can move out. Wow. Well I HIGHLY doubt making us pay for water and garbage when we didn't sign this section in the lease was legal, but instead of trying to fight it we decided to do just what they said - we didn't like it, so we left.

Park Tower Apts is the most well run, cleanest apartment complex in the Bay Area. The on site…read moremanager, Zurich, really cares about the cleanliness and safety of the complex. The new owners have upgraded the buildings and common area to make it an even more attractive place to call home. A+!!

I've been very happy living here for the last few years. The buildings are well kept, the…read moremaintenance staff is helpful and friendly, the office staff, for the little I've interacted with them, have been pleasant. That is until about 2 months ago when a new neighbor moved into the building and they are constant smoking pot and cigarettes. So much so that my home office often smells like a bar in the morning when I start my day. Since this is non-smoking complex I've reached out to the office staff multiple times. The only way they addressed it was to send an email to the entire building reminding us it's a smoke free complex. That was two weeks ago and nothing has changed. I haven't received responses to my emails and the staff hasn't done anything to address it with the unit in question. I've gotten threatening letters from management about a bird feeder, but seemingly nothing about smoking in a non smoking building.

This place has a combined weight limit on the dogs in the household so save yourself a visit if you…read morehave larger dogs, this place claims to be "pet friendly" but I guess that only applies to small dogs.

Courtyard Apartments is a great place to live. When you move in, you don't have to worry about the…read moredishwasher, fridge , freezer , microwave and stove oven. They have that covered for you. And additionally they have a pool for your pleasure in the Summer time which is by appointment only due to the pandemic protocols. One thing I like about this property is that I don't have to go around town to wash laundry as there is on site laundry for $2.00 for 30 minutes wash and $1.25 dry for 48 minutes. Additional wash and dry time can be purchased on the machines. there are 3 floors. You need to buy a laundry card for a one time purchase of $5 to store money on it. Minimum purchase is $10 and maximum is $40 The complex recently got new management and she has been nice and super helpful at resolving questions that tenants may have. She has answered my questions to my satisfaction. Also, the maintenance manager has also been helpful at resolving the issues with our apartment when we have called. The one good thing about living here is that this area has lots to discover and it's a short walk or drive to Downtown Hayward. We have a movie theater, farmers market, restaurants a plenty on B Street and more stuff. Think Summer fun leaving your car at home and walking with the family for a day of fun locally! If shopping is your fancy, Southland Mall is a short drive up Winton from Courtyard which also has other places to eat. And Mission Ave too has lots of places nearby so you don't have to travel far. Grocery stores are close proximity. Safeway and Lucky's. Two Luckys on Santa Clara and Mission, Two Safeways, one on Jackson and Foothill Blvd. So if you decide to move here, you essentially have everything you need here to live comfortably and make your shopping experiences convenient.

Tengo una camioneta dentro del edificio y en horas de la noche abrieron mi camioneta, robaron…read moredinero, robaron herramienta. Al comentar esto a la manager del edificio me dio a entender que eso siempre pasa, se negaron en revisar cámaras y llegó el policía y no permitieron que se revisaran. La persona de mantenimiento con el policía en la oficina mencionó que no podría abrir la oficina y revisar las cámaras con las autoridades. Practicamen se negaron en todo y permiten que robos y vandalismo ocurran en el edificio.

Veronica's attention makes Chateau Manor a warm place, you manage to make your home in these…read moreapartments from the moment they show them to you, I've been 2 and everything has been cozy and a very good experience in my family.

I really enjoy living at Chateau Manor. The location is perfect for my partner and me since we both…read morework only 15 minutes away, and Safeway and FoodMaxx are less than 5 minutes away. Our apartment is extremely spacious, and the den area is perfect for working from home. I also love that there's a pool and gym on-site, and we haven't had any issues with when to do laundry thanks to the app. We haven't needed any maintenance yet, so I can't speak on response times, but the complex itself is well-maintained. The noise level from our neighbors has been great, but since the windows are a little older, they let in more outside noise than I'd prefer. Parking has been perfect for us since we have two designated spaces for both of our cars. Veronica also let us know that if we ever need extra parking for a day, we can just ask her, which is really convenient. Speaking of Veronica, she's been super helpful--always willing to assist and even holding or signing for mail when needed. The only thing I feel is missing is a stronger sense of community. While the neighbors are friendly, they mostly keep to themselves, and there aren't any community events (due to lack of participation). That said, I really like our two neighbors in our hallway, which makes a difference. Overall, this has been a great place to live for us, and we're very happy here.