Huge appreciation for the team at Lincoln Landing. Maintenance (Michael, Alex, and Daniel) is responsive, professional, and gets the job done right. The front office staff and management are also communicative, helpful, and easy to work with. Overall, a great team that truly cares about residents. Thank you! read more

If I could give Lincoln Landing Apartments zero stars, I absolutely would. This has been one of the worst living experiences I've ever had and I haven't even been here a full year. The rent here is extremely high, and for what you're paying, you expect to live in a safe, secure community. That is absolutely not the case. You're paying premium prices thinking you're getting safety and peace of mind but in reality, you're not safe here at all. At first glance, the apartments look nice, but that's where the positives end. Management is completely ineffective and unresponsive. Serious issues are either ignored or handled far too late to matter. Security here is a complete failure. My car was broken into in a gated garage that's supposed to be secure. Packages are constantly stolen from the "secured" mailroom, which clearly isn't secure at all. I even paid extra for a storage unit and that was broken into as well. You're essentially paying more money just to have your belongings put at risk. Maintenance is another major issue. Requests take far too long to be addressed, leaving residents stuck dealing with unresolved problems. On top of that, there are ongoing pest issues gnats coming through the vents, which is both frustrating and unsanitary. Overall, this place is overpriced, poorly managed, and completely lacking in basic security. Don't be fooled by appearances you're paying for a "luxury" experience, but what you actually get is stress, frustration, and zero sense of safety. read more

I recently toured Lincoln Landing and honestly really liked it. The place looked super clean and well taken care of, and the units felt modern and comfortable. The tour itself was smooth and easy, and everything was explained in a way that actually made sense. It definitely left a really good impression on me. Overall, it's a spot I'd seriously consider! read more

I would strongly caution anyone considering Lincoln Landing Apartments in Hayward. Our experience with the leasing office was extremely disorganized and stressful. I'm sharing this review so future renters understand what our leasing experience was like. We applied for a unit and then went about a week without hearing anything, despite calling and sending multiple emails. The only reason we eventually got information was because my boyfriend physically went to the leasing office to ask what was going on. At that point, the leasing agent told him that we had been approved and were just waiting for final manager approval. Since our scheduled move-in date was only two days away, he asked if he could see the apartment we were supposed to move into. The leasing agent took him upstairs, unlocked the door... and there was still a whole family living in the unit. They clearly had no idea anyone was coming to see the apartment. It was very concerning that the leasing staff didn't even know the actual status of the unit we were supposed to move into two days later. The day after our intended move in day, I received a call explaining that the unit would not actually be available for another three weeks, even though it had been advertised with an earlier move-in date. Thankfully we were able to remain in our previous living situation. Otherwise we could have been left without housing. Unfortunately, though, we had already scheduled movers and lost our deposit due to the last-minute change. A leasing agent later called me and told me the manager would approve a refund of the application fee because of the situation. However, getting the refund actually processed became another ordeal. It took an entire month of repeated emails and phone calls before the refund was finally issued. Most of the time the leasing office simply did not respond. I sent multiple follow-up emails over several weeks and never received a single reply from the property. It wasn't until I escalated the issue and included a corporate Greystar contact that the refund was finally processed through a third-party payment service. I also never received a single email response from the property acknowledging the issue, offering an explanation, or apologizing for the situation. Mistakes happen, but the lack of communication and organization from the leasing office made this situation unnecessarily stressful. Between the incorrect move-in timeline, discovering the unit was still occupied two days before our move, and the nearly month-long process to get a refund that had already been promised, the whole experience was incredibly frustrating. I hope management takes this feedback seriously and improves communication with prospective residents so that others don't have to go through a similar experience. Based on our experience, I would recommend future renters consider other properties. read more

Lincoln Landing - Never received a response - Apartments Near Me - Hayward, California

Seems like management leaves/pays for 5 star blank reviews. All other positive reviews are people that just toured and name the manager specifically which seems odd, so maybe they got a discounted rent rate for leaving a review. Management responded to this review with a "." Took me 3 weeks to get a response from management and they said they tried calling but my voicemail was full which it wasn't, and didn't tell me what day/time they called me at. The price I was told over the phone was different than the contract. Takes a lot of effort to get any response from staff, they have never responded to a voicemail or email. Front desk & maintenance staff try their best but management is horrible, no response, hard to get a hold of and don't support their team well. The owner is Greystar who has 1 star on better business bureau reviews out of 550+ reviews. Lobby area has constant beeping noise issues. Trash in hallways. Management locked the trash chutes so you either have to leave trash out in a 2 hour window but if out for too long get fined, or you can take your garbage into the elevator down tot the garage and into the dirty large dumpsters that are heavy to open. Dirty carpets even though management said they'd do a deep cleaning and asked everyone to take in things outside their doors, but that was just to get people to try to cleanup their trash cans/bags. Random people can sneak into lobby and common areas easily given doors are propped open often. Moved in August 2025. Parking door for garage has been on and off working consistently, ($100/month parking). Management says its a vendor issue, takes time plus the stairwell pedestrian entrance door to garage does not fully close or lock, allowing homeless inside easily. Seen multiple homeless inside doing drugs / broken glass etc. They have security guards sometimes but not 24/7. At one point the doors and gates were locked for 2 weeks and was hard to access cars as keys they gave us no longer worked, went to front desk and they couldn't even access their own garage. No answer from calling office and maintenance emergency number wasn't connected/just hung up. Gym has had broken equipment and multiple work orders and calls to get a response. High mandatory utility costs ($250+ monthly) given its not fully rented out and some costs are shared among renters. My trash + valet bill alone was $140/month and water for common area charge was almost as much as personal water usage. There has been major leaks and flooding issues but no comms from management when the entire wall and ceiling was gutted, large water bill that month. No working gym or coworking space for weeks but no refund in rent because of it. There have been multiple fire alarms, one was at 2:30 am and had to stand outside and wait for fire department but never heard if it was a fire or just an accident, again no comms from management. Package room is a mess and lost many packages than anywhere else I've lived, ask to see it on a tour. I've cleaned it up before given there was just yogurt spilled everywhere and labeled the shelves to try to help organize it. Ask for more free rent credit if you do move here. read more

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I would not recommend living here. Management consistently fails to address serious issues that directly impact residents' safety and quality of life. The garage door is frequently broken and left open, making it easy for thieves to access the property. The building itself is poorly maintained. For a period of time the keypad entry system was broken, meaning anyone could walk in and access the "secured" areas and even use the private elevators. To make matters worse, the storage unit area was inaccessible for months because the door was permanently locked, leaving residents unable to access their belongings. Overall, management is unresponsive and these ongoing problems are never properly resolved. For the price you pay, you would expect basic security, maintenance, and accountability--but this place falls far short. read more

Lincoln Landing - Car left in "Secure" parking garage. - Apartments Near Me - Hayward, California

Any Renters wanting to live in this Luxurious building. Renters beware is place is a joke of an apartment management. Is our safety or security your number option, i believe that is false and you have not tried your full resources. Our garage gate has been broken or open to the public for your car of your choice. They said we are searching for vendors, yes 4 months later is still open like 24 hour fitness. I have stopped multiple break ins in this location because i get up at 4:45 to walk my dogs, guess what i see homeless looking thru the cars, opening our garbage bins leaving. a trail of disgusting scent of garbage and piss.. oohhh yes piss the stairs for fire escape smells like piss of homeless people just marinating. Yes i pay rent here i do. if i can stop from someone experiencing it as well. one more thing fire alarm at 4:00 am oh yes use that piss smelled elevator. Fix the damn garage doors read more

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There was a dumpster fire one night and it is the perfect metaphor for this apartment complex. Here are some of the issues as follows: -the elevators are always filthy -the garage elevator doors in building b are covered in dog pee to the point it is leaching chemicals out of the paint that look like rusty slime. The basement is especially egregious. -the gate to the "secure parking garage" is broken and left open more often than not -the parking garage is filthy and covered in smushed dead birds and cigarette butts -people smoke pot in the garden, garage, and basement and it gets into our apartment regularly -the "secure" package room is always a gross mess and my husband and I have had at least 8 packages stolen totaling almost $700, including Christmas presents for our nephews. We aren't the only one with this issue as there are notes from tenants all over the package room scolding the thieves. -the door to the package room breaks at least once a week -due to the design of this place taking a while to egress there is dog pee in the elevator at least a few times a month -the carpet in the hallways is filthy and stained -people are always leaving the garbage chute room gross and it is often absolutely overflowing with trash -nothing is well made in this building and our pg&e bill reflects it. The baseboards are painted cardboard. -the smoke alarm goes off so often that the residents have become desensitized to it and no longer bother leaving their apartments. -when husband lost job, we considered moving out to downsize to smaller, cheaper place. They wanted some 20k in fees and rent to break the lease, plus 2 months notice and would be allowed to start showing the apartment as soon as we gave notice while we were still living in it. It was cheaper to just stay for the 5 month remainder of our lease. -when Greystar took over they closed down the payment portal and we needed to pay by check for January and February. They lost the record of us having paid for January despite having cashed our check. When my husband went to pay our February rent they incorrectly had our January rent listed as unpaid and said we owed over 8k. My husband paid via check for the full month February on the basis if getting a refund for anything after our move out date of Feb. 8th. -we moved out in February and still have not received our deposit back, or overpayment of February rent, or heard back about the results of the walkthrough of our vacated unit, despite attempting to contact them over a dozen times via phone. Don't move here. read more

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New and high quality apartments and amenities, good neighbors but not safe surroundings. Shootings, crime, visual poverty and aggressive homeless people around. read more

Great Staff and Unit, but Move-in was a Logistics Nightmare ​I've been living here for a few weeks now, and while I enjoy my individual unit and the amenities, the experience of getting here was incredibly stressful. ​The Move-In Process: Signing the lease was a struggle due to issues with their online system. Worse, after signing for a specific unit weeks in advance, I was told the day before move-in that the unit was no longer available. This nearly left us homeless. The office offered no compensation for the stress or the cost of switching utilities last minute. On move-in day, the unit wasn't fully ready--the washer was broken, a kitchen cabinet door fell off, and we had to deep clean "mold-looking" spots in the bathtub and scratches on the floor. ​The Facility: The building is only a few years old, so the hallways are wide and the amenities are nice. However, there are maintenance hurdles: the garage gate has been broken/open for over a month, and the garage elevator took weeks to fix. There is also a apparently recurring issue with 3:00 AM fire alarms; neighbors say it's common, which is a major concern. Trash ​The Staff (The Bright Spot): The maintenance team is fantastic--friendly, responsive, and they fix unit issues quickly. ​I especially want to shout out Jaylen in the leasing office. She wasn't originally my assigned manager, but she stepped in and has been a helpful. She is honest, efficient, and explains things in detail when they go wrong. She is far more knowledgeable than most and truly works hard to stay on top of things. If you are looking to tour here, ask for Jayden specifically. ​Summary: I like living here--the unit is comfortable and the staff is friendly--but the management operations and communication need to become much more accurate and resident-focused. read more

Management never responds to email or voicemails. Property generally not kept in nice condition considering rent cost.

Jaylen is really helpful when you have questions or need anything. The building could use some tweaks (parking lot garage door is always broken) and they don't clean the stairwell area read more

Lincoln Landing Leasing office was very helpful!! Loved the tour and apartment complexes are beautiful.

I moved into Lincoln Landing back in December and honestly it has been such a great experience. The move in process was completely effortless, and having management guide me through every step made such a difference. They were friendly, organized, and always responsive, which took so much stress out of the whole thing. The space itself is open and well thought out, with modern finishes and natural light that I still appreciate every morning. The neighborhood is super convenient too. Having Safeway right across the street has been a game changer for my family and me. Everything we need is close by, which just makes everyday life easier. I am coming up on a year here and I have to say, since January the property has felt even better. The cleanliness and overall resident experience have really improved and it is clear management is putting in the work. It does not go unnoticed. My family and I love it here. Highly recommend!​​​​​​​​​​​​​​​​ read more

Michelle gave me an excellent tour! Broke down all the information for me to easily understand.

The property manager who gave us a tour was great! Super informative and was so patient with making sure we had all the information, breakdowns, and quotes. We look forward to living here! read more

Maintenance is super responsive every request I've made, from filter replacements to other fixes, has been handled within a day or two. Really appreciate how quick and reliable they are. read more

I don't live here, but I don't think anyone else should either. I came in recently for a scheduled tour and no one was in the leasing office. A resident came down the elevator to address management about something and when he also realized no one was present he started to share his thoughts on how ridiculous this place was. No security, cars broken into, maintenance requests going unattended, etc. Now, I don't like to judge anything from other peoples experiences. However, I was already given a bad impression when the leasing agent, Michelle, walked in 5 minutes after my scheduled viewing looking disheveled... and if I'm being honest, buzzed. She looked almost as if she just woke up from a nap, hair not brushed and not fully aware of her surroundings. When I saw her walking from the garage into the leasing office I asked, "Hi, do you work here? "To which she replied, "Yes". I told her I was there for a tour that was supposed to start 5 minutes ago and she just stated, "Sorry I'm late". As she gathered her things to give me information about the property she told me to sit down and then repeatedly came back and fourth to where I was sitting because she had forgotten something. First it was her computer, then her mouse, and then her glasses. She also explained to me that the floor plans I had seen as available online did not reflect what they actually had available on site. Take your chances, but I'm personally not interested signing a lease anywhere this unorganized or where they have people like this managing the place. read more

Michelle toured me and my roommate and she was really nice and informative. The place seemed nice.

Michelle at leasing office give me a tour of the place. She was very friendly and helpful. Had great golf cart rides

Tour with Michelle was great, she showed us multiple floor plans and she was very informative community seems clean and suitable looking forward to being a resident here. read more

I love these and Jaylin was great! She was so informative, great vibe really represented the community! (I hope I spelled her name right)!

Love the staff especially Jaylen Meza she helped me get my apartment here. She was friendly patient and always kind made the whole process seem simple seeing as how getting a new place can get kind of stressful. I'd definitely recommend letting her assist you if considering leasing here. read more

Copy and pasting my original review since Lincoln Landing think their slick by marking their original Yelp page as "permanently closed" and starting up this new one - same review as nothings gotten better about this place This complex is advertised as a luxury apartment complex but is far from it. I don't even know where to start but here's a list of issues that I have with this place, and based on existing reviews, most residents experience the same - maintenance requests gets ignored, I currently have a broken kitchen faucet that I submitted a maintenance request for twice since July, management deleted my request and hasn't resolved it, it's almost November - the "secure" garage gate is ALWAYS broken, meaning anyone can just go in the resident parking area. - because of that, cars get broken into all the time or even stolen - the mail room is easy to get into and honestly a horrible idea, packages always get stolen - the building alarm seems to always go off for no reason, affecting everyone who works from home - the garbage bins are just displayed in the parking lot and is always overflowed with trash, it's such a mess, we often have to drive around it because there's literally trash on the garage driveway, and it stinks - management is unresponsive, and when I go downstairs to the office, a lot of times no one's even there even during the office hours - the security team hired doesn't do a thing!! When one of our vehicles were stolen, we found out that the cameras in the garage doesn't even work, we got footage from someone's Tesla, and it was a group of guys looking into every single car to see which to break into. Security was nowhere to be found Literally do yourself a favor and don't move here read more

I want to begin with the most important takeaway: if you're thinking of renting here, DO NOT. My partner and I lived at this apartment complex from November 24, 2024, to January 24, 2026. This was the WORST decision we could've made for various reasons. First off, the office staff really does not care to resolve your issues and has been blaming everything on the 'change of management' for the past five months, but their lack of responsibility was evident from the very beginning. We still have yet to receive our deposit back, and we moved out on January 24th. It is March 10th, and they have done nothing on their end to update us. They rarely answer their phones and do not care to follow up. Packages from the mailroom are constantly being stolen. You can go in, and there are notes on the walls calling out the people who are stealing. There was an individual living in the staircase for about a month, and they did nothing about it. The storage rooms are being broken into. The garage door is constantly broken. Trash in the parking structure is overflowing. We informed and reported to the office that there was an individual peeking into the cars and that our car recorded it. They called us back two weeks later and said that they had an incident where the chargers on the first floor were cut off and stolen. One of our neighbor's cars got broken into after this was reported. We've been working with Jaylen for the past two years; the soonest she has responded to an email was three business days. I was impressed because it's usually 10 business days. Ingrid, the new manager, has not gotten back to us about our security deposit, which was supposed to be provided to us over a month ago. They didn't send it to the address that we provided TWICE; they sent it to the Lincoln Landing apartment that we had just moved out of. My partner had to go in person to get an update, and that update was that Ingrid started working on it while he was there and that she would update us. It's been over a week now, and no update. Now I'm over here having to figure out how to get OUR money back. read more

Every time I have any issues in the building Jalen handles all of my concerns with a professional ease and a resounding smile. I have lived here over 3 years and I am so happy that Jalen is on staff. I have lived many places and have met many staff personnel, but Jalen is the top of the line, exceptional. She represents your management well and I know she genuinely cares about all the residents here. read more