I was disappointed with my experience. I arrived at approximately 6:03 PM for a basic pedicure with regular polish and a French tip. The salon's posted hours indicated they were open until 7:00 PM (and online hours showed 7:30 PM), so I assumed there would be enough time for service. When I asked if I could get a pedicure, I was told they had already taken their last customer at 6:00 PM and were not accepting anyone else. What was frustrating was that the salon was completely empty at the time. I understand businesses may stop taking walk-ins before closing, but if that's the policy, it should be clearly communicated online and at the salon so customers don't make a trip expecting service. Arriving nearly an hour before closing and being turned away was disappointing and felt like a waste of time. I hope the salon updates its hours or clearly states its last walk-in time to avoid confusion for future customers. read more

This was my first visit to this spa, and I had a wonderful experience. The service was excellent, the atmosphere was welcoming, and the aesthetics were beautiful. John did an amazing job on my nails, and I really enjoyed having my pedicure done by the owner. The total cost for a gel manicure and pedicure was around $65, thanks to a special they were offering. I'll definitely be returning! Sheila read more

I wish I had seen yelp reviews before booking here. I had looked it up online and must have mistaken the paid reviews or reviews from their other locations as a decent place, but I was fooled. I came on a Saturday afternoon. There were two technicians and one customer finishing up. It was nice on the inside but had no music or ambiance. The guy who did my nails didn't couldn't have cared less about what he was doing. The towel on the table appeared dirty and fuzz from the towel kept sticking onto my polish. The technician noticed but kept painting over it. He was also constantly checking his phone. The gel polish smelled weird when applied. It was bubbly, not to mention bumpy from towel fuzz. Two nails flaked and peeled a day later. I was so frustrated that almost all the the nails had flaked after a week. They guarantee their gel manicures for 8 days, so I went back the next Saturday and the same man fixed it. He filed 4 nails down with the machine instead of wrapping them. He repainted those and then put more polish on top of the ones he didn't file down, creating a big bump on the top of each nail. It was worse than the first time and still peeled off the next day. I do not recommend. read more

This place looks very pretty when you walk in but it isn't run very smoothly. I walked in before getting lunch so I could put my name down and hopefully save some time. I made the appt for 1pm and after lunch I came back at 12:57pm. Because someone had just walked in I had to wait until almost 1:30 to get started with my pedicure/manicure. The pedicure was great. And toward the end she reminded the other ladies that I had gel and would need wrapped. By the time she was ready for my manicure 3 people had walked in. She was juggling finishing with me and beginning theirs. She quickly realized my gel was not going to come off easily and decided to stop trying after 15 min of soaking (which I've never had an issue before). And then proceeded to paint over it. It looked terrible when I left. I was in such a hurry to get other things done and had already been there 2 1/2 hrs. One day later you see how bad it looks and has chipped. Needless to say I won't be back. Total waste of money. read more

Casablanca Spa & Nail Bar - Massage Near Me - Naples, Florida

This is one of the worst nail salons in Naples, FL . Went in for a color change plus for the nail tech to fix my nail ( mind you it's only me and 2 other techs ) . The man I do not know his name did my nails and it was one of the worst ever. I don't know if he was in a rush ( don't know why no one was there but him and another tech ) my nails are patchy and the the nails all look a different shape I am so disappointed. I will be contacting the manager tomorrow for refund . SN: I have attached photos so you can see the damage NEVER COMING HERE AGAIN. read more

Casablanca Spa & Nail Bar - Massage Near Me - Naples, Florida

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We had an event - Pedicures for a Cause and the staff and management was amazing. We were able to bring in our own wine and appetizers for our guests. Everyone did a amazing job and we had no waits and a great time read more

This salon was wonderful! Need to make appointment for best service.... it is so worth it. Calm, quiet, spa-like, beautiful relaxing music, and professional. Both technicians were so knowledgeable and did a fantastic and beautiful job on our mani/pedis! Looking forward to our next visit! Thank you Kate and Lihn for a wonderful experience! read more

Let me start by saying that I am the most difficult and extremely pick client ever, and I expressed my expectations as soon as I arrived. Mike and Ai (owners) were so accommodating and I felt like VIP in their luxurious and cozy establishment. The manicure I had was done perfect to my liking. They definitely gained a loyal client on me. Thank you Mike and Ai, your professionalism was superb. Hard to find in this Naples area, but glad I found this gem. read more

Beautiful spa, super clean nail and body spa in the Immokalee strip shopping center. Had a relaxing organic mani pedi today 2 1/2 hrs. This is a great place if money is no object or wanting something extra special. Cost out the door including recommended gratuity $69 and that is with a 50% off coupon used. (Organic Mani Pedi normally $95). read more

Very serene and clean. Ai did a great job on my pedi and brow wax. I highly recommend!

I will limit my review to my technician, Linh, who gave me the BEST pedicure experience I've ever had! Besides being very pleasant, Linh is the most talented nail tech ever. I will definitely drive the 30 minutes to Casablanca, bypassing dozens of other salons along the way! thanks, Linh! read more

This was a great walk-in experience! Clean and very pretty inside. The menu of services is extensive without being too much. Very good prices also. I loved my technician she was great and easy to understand! read more

This is a beautiful new nail salon spa!! Very elegant and clean! The girls are very professional and sweet. Love the nail bar! They serve complimentary wine with your service!! Got a great gel manicure, pedicure and facial! The nails turned out great! The facial was very relaxing and it really helped with my skin tone. Highly recommended!! read more

The massage here is horrible, worst I have ever had. The room is way too small, the horrible therapist had to keep moving the table to get around the room. They literally took a storage closet and set up a terrible massage room. read more

This place is phenomenal! It has a beautiful ambiance and service. Lynn is fantastic! She is a five star, five diamond all the way. She is serviceable, helpful, and will go above and beyond to give her best service. I HIGHLY RECOMMEND THIS PLACE! Yelp won't let me put it on the recommend area. They claimed it keeps posts balanced. read more

Yikes, do not recommend. I went for a simple gel polish change, and although the technician was very personable, that was the worst manicure I've ever gotten. She painted over all my cuticles, and my nails were chipping the next day! In addition, I reached out to management in an email and never heard back. read more

This place is absolutely beautiful and well appointed. The spa is immaculate and most importantly unlike other spas they take you on time for appointments. Victoria was especially attentive and made me feel very relaxed. Expect to relax for an hour if doing a mani and pedi as they are very attentive. read more

This place is beautiful and clean. They are very nice and professional and even though I completely messed up my toe nails, they re-did them for free. Even the treatment. Allow for extra time or book in advance as they do not always have a large staff working. Prices are reasonable. read more

Positives - Very pretty inside and clean. Chairs very comfortable and good massage. They have a bar that looked great but as it was lunch time, we didn't partake. Cons - No water offered at greeting. Mom and I both had appts. Lady was 15 mins late to start moms appt meanwhile we were turning into prunes. Once lady started Mom I asked how much longer for me. She said the other women still needed to paint the girls nails. So I stood up said I needed to leave as I had other plans and that them being so far behind didn't give a great first impression. It is day before a holiday so scrambled to go elsewhere. No apologies were given. But an old man said ok byyyee lol. Only 2 nail techs on holiday weekend is ridiculous and if didn't have appointments don't schedule them. My mom said the nail tech assigned to me didn't finish the other customer til 1 hour past my appt time so glad I left when I did. I really wanted to love this place because such a great concept and convenient location for me but won't be going back. :( read more

I made an appt for my lunch hour. I showed up 5 minutes early and was not greeted at all. There were 2-3 techs on duty and 3 customers. After 20 minutes, I inquired whether someone would be available for me and in response I was asked whether I had an appt and if "she" had taken my number. I replied yes and he shrugged and said "she didn't tell me." Sorry, a waste of my time! read more

Beautiful place, so disappointing. The gurls are disorganized. One started my manicure, filed 1 nail, then another one came. She was so rough, it was really painful, took the longest time between answering the phone and talking to the other girl. She filed my nails so short and buffed so hard that the nails hurt. The filing was ragged and completely uneven. She then got up to do something with another client. There was skin hanging on every nail. This was 25 minutes into my manicure. I ran out of time so had to leave like that!! On top of that, I was charged $15 because that was a "manicure" horrible!! Do not waste your precious time and hard earned money on this place. read more

This has to be one of the worst experiences I've had at a nail salon. I walked in at 1:30 and got started with Vic. She was really nice but I could definitely tell she did not know what she was doing. She was timid when clipping my nails and had to ask for assistance from Linh just to apply a small amount of glue to a crack in my nail. After the glue was applied Vic buffed my nails essentially removing all of the glue. I explained to Vic that I needed to be out by 3pm because I had been staying at the hospital taking care of my cousin and I needed to be back to help her. I explained how I'd been sleeping in a chair for 3 nights and how I wasn't from Naples and I just had to squeeze in a nail session when I could. Linh was also a part of this conversation. Vic explains that she would not be able to paint my nails as fast as Linh could so she took over. Then Linh decided it was appropriate to lecture me about coming at a time when I wouldn't be rushing them on their services and that making an appointment would help me manage my time better. Now I got there at 1:30, I was seated immediately, I asked to be out by 3pm. It was extremely rude of Linh to make those comments especially since I had just explained my situation to her. I kind of feel like them butchering my nails was on purpose. The polish was applied terribly and Vic cut me when cleaning up my cuticles. My nails look like trash and I was treated like trash. The polish is two different colors, and I still have a crack in my nail because Vic buffed off all of the glue. read more

Casablanca Spa & Nail Bar - Massage Near Me - Naples, Florida

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The nail spa is beautiful and we had high hope for our experience. Unfortunately we were more than disappointed. One employee in particular was constantly trying to sell us on different, extra and additional services. Of course you expect this to an extent, but it got to the point where we were uncomfortable even saying no or going with our original idea because it was made to seem "unhealthy" or bad for us. Why even offer those services then? Confusing to say the least. The most frustrating was when additional services were snuck in and we weren't notified until time to pay. An example- one of us asked for the dip powder manicure bc it was suggested as the "healthiest" for growing nails. A conditioning base coat was offered for additional benefit (it was assumed this might be more but she was never told). When the dip powder was sanded, my friend asked if a top coat would be added and was told "I'll add a gel top coat" and then brought back a similar gel color instead. Never mentioning a price increase or asking if this was preferred. Even when my friend mentioned the polish would cover the powder color she chose. Other than the obvious issues here, there a few I'm especially irritated about. If she wanted to upsell, she could have just charged the extra for clear gel topcoat instead of regular polish (~$5). Rather she polished over the entire powder with a different color and then charged her for a complete dip powder manicure and a complete gel polish manicure! Plus $10 for the base coat. I could go on, but I won't. read more