Great service . Well priced for the Grand Rapids area …read more They will try to fit you in if you have an urgent need . Overall been here many times and will continue to come back

I came into RHD with a nail in my tire and because the local dealership didn't have my tire in…read morestock. George the General Manager was not only helpful, but he had me in & out the door in no time! He was knowledgeable and professional taking care of my situation and providing helpful advice for the future of my tires. I HIGHLY recommend this team for service with your tires. Thank you George and team for taking care of the nail in my tire on a rainy day.

My left rear tire was really low on air tMy rmdrivers side rear tire was low on air today. I…read morestopped by the Disount Tire on Plainfield Avenue in Grand Rapids, Michigan. Diego was my technician and provided excellent service. He found a screw in the tire. He repaired tire and had me back on the road in 15 minutes! The repair was FREE. Please think of Discount Tire for your future tire purchase. They are reputable and dependable. Carol Moss

Nobody acknowledged me as I stood in line, waiting and waiting. There were three customer service…read moreagents, and they all walked out the door at the same time to help other people without even acknowledging me, when I was finally said hello to I told him I had a leak in my tire and he told me it would be a 2 to 3 hour. Wait to have it looked at! I will definitely go to a different tire place.

I scheduled service to have snow tires put on my car. They were easy to schedule and the service…read morewas fast. Everyone I interacted with was professional, kind, and courteous. They are also storing my regular tires which is nice. They're great to do business with and I can't recommend them enough!

My front driver side tire kept losing air so I brought it in to see what was wrong. Staff were…read morevery friendly and responsive. I didn't have an appointment and they got me right in. Only took about 20-30 minutes to find that my tire had a nail in it and patch it up. Price was reasonable. Would definitely recommend!

Southwest does a great job. reasonable prices I had a…read moreproblem getting my air filter cover off. I pulled in there. They got the cover off. Didn't even charge me Very friendly staff

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

BEWARE READ REVIEWS FIRST! The Belle tire on 28th St. in Grand Rapids is disgusting, dishonest and…read moreapprehensible. initially I bought my tire in because of a slow leak. They could not fix and needed to replace the tire, fine. I agreed to have it replaced with a brand new Pirelli tire, identical to what I had. when I went home I noticed a weird rattling sound underneath my car near the tire that was replaced. when me and my husband got out to look at the tire, not only it was my rim scratched up, the tire looked used and the rattling sound again. The next day we went back to Belle tire and the tech there went under my car and said that two screws were missing from my heat plate and that was causing the rattling noise, (he took pics and showed my husband) he didn't address the tire/rim because it was a Friday and he asked me to bring it back Monday morning. Monday, Antonio, the assistant manager came out to look at the tire and he said to leave the car there (9:30 am) and he would have his advanced tech look at the car/tire. After no updates or calls, we went back to the shop (4:30) only for him to tell me that they didn't find anything wrong with the tire and they weren't aware of any noise, and that his previous tech was wrong. I'm not convinced they even looked at the car again. He totally dismissed everything! At that point I realized the caliber of people at this location, dishonesty and greed. BEWARE AND READ REVIEWS!!!!! READ REVIEWS, the non fake ones!

DO NOT USE THIS TIRE SERVICE. I bought 4 new tires recommended by them. They had a 40K mileage…read morewarranty. I went back after 15K miles because the treads were dangerously thin. They claimed that I did not purchase them there and I was not in their system. All lies!!! I even remembered the service persons name but they would not budge. Total scam.

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

Been a customer for over 30 yrs. Sent my wife in to have a couple loose tires put on some rims…read moretoday. She was told it would be an hour wait. She returned to check on status five minute early...and overheard the tech blurt some profanities and express his frustration for her early inquiry. Not what I expected to hear from Midwest!! A bit overpriced in my opinion, but I usually don't mind paying a little premium to support the smaller shops. Haven't had a chance to inspect the work yet, hoping their quality is still good...since they obviously felt rushed.

Honest people and great service! In the past 3 mos, I've had two separate tire issues. The first…read moretime, I had to have my car towed there as it wouldn't hold air at all. They could've easily tried to sell me a brand new tire, but instead they found a used one - the same brand as my other 3 tires and with the same amount of tread for way less than a new one. Two mos later, a different tire of mine had a leak and they patched it up within five minutes of me stopping in without an appointment. Very accommodating!

Seriously fuming...after a previously good relationship with a Firestone shop, out of state where I…read moreused to live, I decided to try this location for an oil change. Because I wasn't certain on the type of oil that I needed, they must have assumed that I was just a dumb, gullible woman, because as the work was concluding, I was told that I needed a new serpentine belt. I immediately knew that this was a lie, because I had a new one put on just a few months ago before I moved. I am really sick of dishonest car repair shops. Isn't there already enough work to go around that you have to cheat your customers to make more money? I will NOT be back to this Firestone. "I believe that fundamental honesty is the keystone of business." Harvey S. Firestone

DId not honor appointment, despite my personally setting it up in-store with someone, and getting…read moretwo email confirmations. Not the first time this has happened, but it will be the last. My time is valuable, too.

We had an emergency tire replacement on my daughter's car. Everyone was professional, helpful, and…read morevery efficient. I would highly recommend Amy and Chuck Tires.

Went here for the last 2ish years to swap out summer tires for snow tires. I purchased both sets…read moreelsewhere and store them myself. Overall, the customer service here was not bad however, their quality of service has dropped while prices go up! Fall of 2023 while switching to snow tires, they informed me I would need 20! lug-nuts replaced (keep in mind, Amy and Chuck's is the only place I had been in 2 years working on my tires). I politely declined. Today, I went in to get my snow tires off and my old tires put back on. The price went up $20! I politely asked if they could put new bags on the tires when they put them back in my car because I store them myself. Once again, I was told I need 20 lug-nuts replaced, and declined. Upon leaving, I noticed the tires appeared to be just tossed in the back of my Jeep with the same ripped up bags. I also noticed there was black scuff marks on the inside roof of my car from the tires. So I spent 30 mins when I got home scrubbing this off. I heard good things and that's why I returned for 2 years to Amy and Chuck's but after today, I unfortunately will being taking my business elsewhere if they are going to continue to raise prices and quality of service is going down/careless.