Been seriously impressed with these guys! I have been going to one of their competitors for a while…read moreand while everyone there was super nice, I just felt like I was getting screwed on service. So much so that a bicycle manufacturer knows about it. I broke my chain whip on a Monday evening and decided to try and new shop on a whim and ran over to pull a cassette off a wheel. These guys took care of it instantly. Three days later, I was having some bake issues and within an hour of drop off, one of their lead techs was already on the phone with Sram having a replacement overnighted. Definitely above and beyond! Pretty stoked on their work and attention to detail!

We rented bikes for the day and the staff was super helpful in finding something in our budget and…read moreproviding information on local trails and points of interest. Perfect for beginners!

I do enjoy the big five Brandon feel like they are a very consistent well ran organization, each…read morelocation being pretty there a cookie-cutter to the others. This site is no different offering the same great pricing and inventory as the others that I've been to. The staff is super friendly, professional and knowledgeable as well. One of the things I really enjoy about big five is the incredible sales they put on on a very regular basis. I typically will purchase a pocket knife of some sort for my father for birthdays, Christmas, Father's Day and any other time that there's a gift in need. He's a very outdoorsy kind of guy and has a tendency to lose his pocket knives so it's good to know that I can get him a quality replacement at a very reasonable price pretty much any week of the year.

No problems with this place. But multiple people have been waiting and on a Monday it says 9…read more Called and they say they open at 10.

Just a note of thanks. Amazing support for this year's ChefsCycle event. When things went a little…read moresideways, Sunnyside staff showed up where my husband was taking a break with a bike to keep him cruising across the finish line! Equipment and service with a smile, nailed it! Why ship a bike when you can rent a state of the art ride with people to support you? Thank you!

Knowledgeable staff, friendly and truly interested in helping you find what you need without…read morepushing sales on you or upselling.

I came into the store yesterday and it was pretty organized and clean. I was in my old running…read moreshoes and walking near the shoe section when an employee, Mikayla, saw my old shoes and showed me the running shoes. She let me try on a few more pairs and was great, even showing me the deals that were there. Good store and, as far as I'm concerned, great employees!

I love the staff in our local Dicks. Just went in to buy an air cap for our raft, walked up to…read moreMike, and he literally just handed us one. Said, "You're good." Now this is why I moved to Bend 9 years ago from LA. Management please give Mike a pat on the back.

This is a cool store. It's in the "old mill District" of Bend, and when you see the building, you…read morecan see why they call it that. It's a great store, two stories, with lots of goods. Clothes, shoes, outdoor gear, hiking gear, freeze dried backpacking food, energy bars, if you are looking for something for the outdoors, you will find it here. I bought a bicycle sometime back at REI, and it did me very very well. I'm on a "road trip", so I didn't buy anything today. Prices are definitely on the higher end, but hey, you get what you pay for. If you are an REI member, you get offers, and discounts throughout the year, and a rebate in the form of a gift card based on the amount that you spend every year. Not a bad deal. I really enjoyed the store. Thanks.

REI is REI no matter where you are, just based off of the building at this location alone, this one…read moreis epic. What a cool freaking building and location.

Top notch service from an archery professional. Glad we stopped here to get my so. His first…read morecompound hunting bow

If their customer service in store is as bad as they're online customer service then this place is…read morehorrible. Tried buying two Benchmade knives first one said it was in stock in store that I could pick up that day come to find out it wasn't in the store and none of the other stores happen to have it either, so I said okay mistakes happen the next day ordered another one, only to find out the same thing happened! Very disappointed I probably will never purchase anything from sportsman again I still haven't got refunded.

The young men who work here have beautiful manners. They helped me work through several changes on…read moremy bike, and never broke a sweat . Chatty, smiley, funny . Thank you so much . Tanner, Chris, Steven ...not sure of other names.

I have been shopping at Gear Fix for about 4 years and have been very happy with all I have bought…read morethere. Items include a self lifting kayak rack, used kayak, paddles and PDFs. A very good selection of quality used clothing. Last year in preparation for walking the 500 mile Camino Pilgrimage in Spain a light weight down sleeping bag and bag liner for under $100. plus a number of small items. Today a very nice light weight nylon belt and a new in the box pair of Yac-tracks at half price, $20 instead of $40. The staff is friendly, helpful and well informed. They carry a limited selection of good new gear. My prize find was a Vintage LL Bean 100% wool jacket with a few very minor flaws. for $50 two years ago. They also offer free clinics on outdoor equipment use and repair. They also have great end of season sales. As a outdoors person for 60 plus years all over the US and abroad I am very impressed with them.

Went there looking for work shoes and also show shoe for our winter tour in February, the sales…read morelady was very helpful and nice and recommended couple of other shoe store that has a larger selection of winter shoes and boots. I found a great deal on slippers and my wife got her work shoes, couldn't find mind due to the limited sizes.

I was visiting Bend from San Francisco for Christmas. I stopped into FootZone on Christmas Eve to…read morereplenish my Altra's. WOW! I had the best experience with Colleen. She's an absolute all-star in every way ... knowledge , expertise, impeccable listening and communication skills, and lastly, FUN. Her energy and enthusiasm were infectious. Colleen's the real deal. I left with 3 pair of shoes! Socks too. Having worked as a leader at Nordstrom for over 25 years, Colleen embodies the character of flawless customer service. Bravo Colleen! Thank you! John