I talked to Andy at NW Groutworks, sent him photos, made an appointment for him to come and look at…read morethe work required. He didn't show up for the appointment so I called, texted and emailed him to reschedule. He never returned the call. He was really professional on the phone, but...totally, completely unprofessional in his lack of follow-up. Giving 1 star is generous.

We have a bathroom that's just a few years old, but the builders didn't seal the grout so we were…read moreseeing some discoloration and some cracks starting to form. Andrew did a fantastic job on it! It looks gorgeous now. Andrew was also really awesome to communicate with. Very fast to respond, and gave super detailed and helpful explanations about what he was doing and why it mattered. We'll definitely go with Northwest Grout Works for all future grout jobs.

Our kitchen floor never looked better - in fact it looks brand new! Jessica takes great pride in…read moreher work, and it shows. I highly recommend this family owned company that has a long history in Portland. Great value, too. Jessica is a joy to deal with.

We have the original hexagon tiles in our kitchen that needed restoration. I'd contacted one…read morecompany who asked me to send them pictures, which I did, and then never got back to me. Our plumber gave us the number for Grout Masters. Jessica came and gave us an estimate and explained exactly what needed to be done. Came on a holiday and it was done in two days. Looks so much better. Happy with the results.

The best carpet cleaner in Portland metro. Jose and team always do a spectacular job. I highly…read morerecommend this business. My carpets look brand new.

Jose is amazing! His attention to detail really keeps us a returning customer. I've had him come…read moreback 3 or 4 times now. I've had a few other companies in the area do the same job, however they tend to clean the carpet around furniture, not moving much. Jose went as far as moving the bed frame to clean under it. I can't complain with his work. He makes sure to lay towels and whatnot to limit leaking from the equipment he uses, however since he's working with water some leakage is expected. But he never leaves a mess. Support small businesses! You won't be disappointed with his work.

Val is knowledgeable professional who will take time to not only answer all your questions, but…read moreensure the work is done with the highest quality. His years of experience definitely shows.

To echo other reviewers, I feel so lucky to have found Val. His work (and work ethic) are exemplary…read moreand highly professional and he is so easy to work with and his prices are reasonable. The tile-work and the granite slab installation are perfect and I am so happy with how they look. His suggestions and advice were so helpful, and since he is a general contractor, he was able to deal with the unexpected dry rot in a window frame and subsequent complications. I'd hire him again in a minute.

She did an amazing job! Super detailed, got rid of tough toilet stains and made my carpet look…read moregreat. Highly recommend!

From the owner: Family owned and operated. We pride ourselves on our detailed and reliable cleaning services…read more Weather it's for office cleaning, AirBnB cleaning, post-construction or move- in/move-out cleaning we will ensure your space is sparkling clean. We utilize non-toxic, eco-friendly products that sanitize and eliminate allergens from your environment.

We have worked with Elegant Tile and Hardwood Floors for a number of different projects in our home…read moreover the course of two years, and they never disappoint! They were always polite, arrived on-time and honest about their expert recommendations. But most importantly, the quality of their hard work far exceeded our expectations! We would not trust any other company to help us with our flooring or remodel our bathrooms - we're lifelong fans, and look forward to the next time we're able to work with this great team on another home project.

Elegant, perfect, majestic, spectacular, meticulous, friendly, efficient, magical - all of these…read moreadjectives can be used to describe the job that Vlad and his crew did on our hardwood floor installation. They completely transformed our house. We had some terrible, old vinyl plank hardwood in our living room and hallway. And when they took it all up, there was water damage from the previous owner. No sweat - they completely repaired and replaced everything, brought it all up to code, and were done with the entire job in 2 days. We will be hiring Elegant Tile and Hardwood for every project we have from here on out. What a great crew. Friendly, great communication, always on time, leave the place absolutely spotless, fun to be around. They're such pros and this is such a great family-owned business. 1,000 stars!

Alyssa arrived promptly, reviewed my concerns, and took care of the stains. She encouraged me to…read moretake advantage of the 300sqft allowed in my $199 payment - she cleaned my hall, and two bedrooms. I was home but involved in virtual meetings etc - I was very confident she would do a great job with very little input from me - she did! At the end, she reviewed the work along with me. She is always informative and professional.

We received a dryer vent cleaning from Carpet MD…read more The work was done quickly and with great care. Many thanks to MD Carpet for the great result!

Tony was professional from start to finish. We had a tenant with a pet, and when they moved out,…read morethe carpet was left looking and smelling less than ideal. Tony came to our rescue and did an amazing job restoring it--by the time he was finished, the carpet looked brand new. What really stood out was his commitment to customer satisfaction. He knew I would be visiting the property a few days after the cleaning, and he took the time to follow up with a phone call to make sure I was happy with the results and to ask if there was anything else that needed attention. His professionalism, quality of work, and excellent customer service exceeded my expectations. I would not hesitate to use Tony again and highly recommend him to anyone in need of carpet cleaning services.

We decided to try and have our carpets professionally cleaned As replacement was not an option…read morecurrently We were pretty sure they were beyond hope I'd done some work at Tony's residence a few years ago and still had his business card Gave Tony a call to come over and assess the situation Tony was prompt on his arrival looked at the carpeting that we figured was done for treated the stains cleaned the carpets they look as good New and the price Was amazing we expected to pay Far more Thank you Tony for bringing our carpets back to Life Rudy and kaye of Beaverton

thank you to adam again, for coming to the rescue after my dog tore up carpet (for the second time…read morenow). his repairs are high quality, and he really knows what he is doing - so he can suggest ways to get the best value. his pricing is super reasonable and fair as well. happy to be a repeat customer!

Great work from The Carpet Pro!!…read more They are communicative, thorough, flexible with scheduling (came last minute which saved us as we were in the process of moving into a new home) and professional. We appreciated their good work and will use them again if the future.