FIVE STARS ! Although they couldn't help with my watch repair they knew RIGHT where I should go and…read morehow to get there!! HELPFUL & FRIENDLY!

This is not good when you take a ring in that was just appraised by Bellevues best licensed…read moregemologist, at 40,000$ and she said she'd buy for 4 ,000$. Yah I bet she would. Horrible customer service. Nice try

Saying we had a good experience is an understatement. We went into Lake Stevens Jewelers after…read moreshopping around stores from Bellevue to Lake Stevens to redesign and completely change my wife's wedding ring. We live in Lake Stevens and wondered if we should go to a large jeweler or not. I am SO glad we went here! The owner Bogdan is an amazing artist and very professional. My wife literally cried when she saw the new ring! I couldn't have asked for a better reaction. This place is a MUST. They went above and beyond. Highly recommend! Thank you!

Bogdan has made several pieces for me over the years, he most recently set a sapphire I provided…read moreand made the most beautiful engagement ring ever! I would recommend them to everyone for all your repairs or custom pieces.

Very reasonable price for my gold jewelry. Very pleased…read morewith the craftsmanship and cleaning of my jewelry sent away for repair. My ring and necklace returned better than new. High Quality Jewelry for a fair price. There was great communication for every transaction. A Great value for the price. Overall a very Smooth transaction. Exceeded my expectations. I strongly Recommend this A++++++ jeweler. A great asset to the jewelry business community. Looking forward to doing business again. Thanks Bill!

The owner was so fair and kind...He spent time looking over lots of pieces. His price on gold is…read more very fair. He is very thorough. He had beautiful jewelry pieces if you are looking to buy also. Highly recommend !

My daughter, who has an art degree, recently became fascinated with vintage jewelry repair and the…read morehistory behind older pieces. As she worked with different items, she realized she needed a deeper understanding of the materials themselves--metals, gemstones, gold, silver, and more. That's when we discovered Catherine's Appraisal Services in Lake Stevens. We met Catherine by appointment, and she was extraordinary. She generously shared her knowledge, took time to explain the details of each piece we brought in, and educated us on what to look for when evaluating vintage jewelry. Her expertise is matched only by the warm, personal connection she makes with her customers. Catherine is professional, knowledgeable, and genuinely passionate about what she does. We left feeling informed, confident, and truly appreciative of her time and care. Highly recommended!

From the owner: Catherine's Fine Jewelry has 44yrs of experience in the Fine Jewelry Business…read more I am also a Certified G.I.A. Graduate Gemologist. We specialize in New & Vintage Fine Jewelry, Custom Design & Jewelry repair, Loose Diamonds & Precious Gems, Diamond, Gemstone & Jewelry Appraisals for Insurance purposes. Our office is located in Lake Stevens & all of our clients are seen on an appointment only bases so that your time is not interrupted by others. Please call: Catherine Rudd @ 425-346-8156

Cannot recommend ENOUGH! Very pleased with my experience and the help I received…read more Some context is always helpful... A few years ago, I purchased some odd-sized, matching gem stones at a gem show in Seattle. Those stones sat in my jewelry box and in a moment of Spring cleaning this year, I decided to do something with the stones or get rid them. One of the best birthday gifts ever realized... Thank you Ericksons!

Did a great job resizing my rings and redoing the setting on my wedding ring. Trustworthy business.read more

Excellent Customer Service from Jackie and. Came in today to have several pair of my stud earrings…read morechecked out and cleaned. I had previously purchased the earrings from Zales however, the insides of the studs were turning black. Upon. Walking in my husband and I were immediately greated and treated very nice. When I showed my earrings to she said this type of discoloring to the earrings should happen. She inspected them and cleaned them but the discoloring did not go away. Both lately explained this was not fair to me and that they needed to also it it. Jackie offered an exchange for a better pair which I purchased at a better deal and larger upgrade plus paid difference for the earrings I returned.

The two employees working in the store right now are the reason for this review. An older guy w/…read moregray hair and a lady with med length dark hair. She's about 45 or so... They were such jerks! Completely rude for no reason... I've purchased 1000's of $$ of stuff from here and I'm LOADED SO THAT WAS JUST THE BEGINNING. I was coming to pick up a ring I had sized. They first Forgot to send it in Sunil it taken two extra months until I call and they finally send it in. Today, I get there at 9:01. They know it takes me over an hour to get there and they basically laughed in my face. All I had to do was pick up the ring I've already paid for and have been waiting months. I do you like one of the employees there which is why I continue to do business with them but she wasn't working tonight. Last night she accidentally text eight instead of nine for a closing time so I turned around and went back home for no reason. So today, on my way up, I get caught in the middle of a big accident that took me forever to get around. When I finally get up there and hour and 23 minutes later they can't just give me the ring I've already paid for? I am now demanding that they overnight ship to the hotel I'll be in tomorrow in California. Along with the other two rings. If they make this right I'll remove my comment but if not I'm going to post my feelings on every single site I can find. It's too bad the nice lady has these two in her store when she's off.

It was my first time visiting Kay Jewelers, and I was on a mission to buy myself a watch. Rai was…read morevery helpful -- she assisted me in picking one out and even kindly cleaned my ring. I returned the next day after 4 PM and was assisted by Chelsea, Kathy, and Kailee. Unfortunately, the watch I purchased wasn't working due to a missing battery. I was disappointed that both Rai and I overlooked that detail. Thankfully, Chelsea and Kailee were very helpful in getting the watch replaced. I truly appreciated their assistance.

I was there with a friend that was getting her rings & earrings cleaned & examined. She does this…read moreregularly with Kay's as she bought two of her rings there. I asked if I too could get my wedding ring cleaned. Ashley was the gal that waited on us. I was impressed with the attention to detail she showed me & my friend. She took care of us & I didn't buy my ring from Kay's. Nice experience for sure! Thank you Ashley