Wagners is one of the best jewelers around. From engagement rings, repairs, watch repairs, to custom work, they do it all, and at a very reasonable price. [[HIGHLIGHT]]The staff is all incredibly friendly and professional, and have a wealth of knowledge.[[ENDHIGHLIGHT]] They are the only jeweler I will go to! read more

Wagner Jewelers - Store Front - Jewelry Near Me - Arlington, Washington

I brought in a bag of jewelry with items to sell from exquisite to ridiculous. Destini took the time to review the pieces, discuss the ones needing repair and getting me an offer. [[HIGHLIGHT]]She also spent showing me new pieces (duh).[[ENDHIGHLIGHT]] I will definitely be back. Nice location, plenty of parking. read more

[[HIGHLIGHT]]Customer service went downhill when the one brother retired.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The remaining brother son is not very pleasant to deal with it all so sad.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]I love shopping at Wagner's jewelry they are a great family run business and very trustworthy![[ENDHIGHLIGHT]] I have shopped there for many years. I had an anniversary ring designed there with sapphires and diamonds to go with my wedding ring, which I added to that as well very happy with their excellent service and their quality merchandise. read more

Great service. Fair pricing. Repaired was done faster than they quoted. [[HIGHLIGHT]]Very happy[[ENDHIGHLIGHT]]

After talking with many jewelers in the area and being told different things- I was sent to Wagners. What a find! The staff listened to my concerns about my ring and they were honest and gave me much needed information! If that wasn't enough they fixed a prong on my ring for free! I will be going back for checks and splurges as they got some pretty items! Thank you!! read more

Wagner Jewelers - The ring Wagners staff repaired! It's gorgeous! - Jewelry Near Me - Arlington, Washington

[[HIGHLIGHT]]What a crew of attentive and skilled staff.[[ENDHIGHLIGHT]] I had 2 watches resized and a battery in one. The staff set the watches and verified that all was well. I cannot put more praise on this jewelry store. read more

Wagner Jewelers - My watch fits perfectly! - Jewelry Near Me - Arlington, Washington

Did a beautiful job repairing my split platinum diamond wedding ring. They also fixed a stud for me

I am new to the area and asked on a local FB group for recommendations for a local jeweler who could fix two rings for me. The rings have sentimental value and I didn't want to leave them with just anyone. Within seconds of posting my question, Wagner's came up again and again and again. Now I know why they have been in business for so long and so many people recommend them! The people who work there are so kind and attentive. The girl who helped me took her time to explain what needed to be done, how long it would take, and how much it would cost. She was so friendly and answered all of my questions. I left my rings to be fixed and got them back a week earlier than the promised date. They turned out beautiful! read more

Wagner Jewelers - My husband had to cut my ring off when I broke my wrist. Wagners fixed it so that I couldn't even tell it was ever cut. - Jewelry Near Me - Arlington, Washington

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BEWARE!!! DO NOT DO BUSINESS HERE!! CASEY (OWNER?) VERY UNPROFESSIONAL AND UNETHICAL! THEY USE SCAM TACTICS! WOULD GIVE THEM ZERO STARS IF I COULD! IT'S A LONG STORY BUT I HIGHLY RECOMMEND YOU READ ABOUT MY EXTREMELY IMMORAL ANGERING SITUATION........... Within 2 hrs of leaving jewelry with them to work on, after thinking about their quoted cost, more importantly their "$50 EXPRESS FEE", I decided not to proceed with having them do the work or anything for me. I left their store at 3:30 the afternoon of 8/14/24 (they close at 5:00) and then called to cancel my request for service the following day at 10:30 am - 8/15/24 (they open at 10:00). I spoke to the same gal, Grace, that assisted me the day before and explained that I decided not to proceed with having them do the work. Grace said "no problem - I'll pull your jewelry and you can come pick it up." I told her I'd be there shortly. She said to ask for her, that she'd have it set aside. Mind you this is about 2 hrs total time of their store being open to the public over the 2 days. MAIN REASON FOR NOT PROCEEDING - Originally I was told it would take 10 wks just to have a brand new wedding ring and engagement ring soldered together. When I said that wouldn't work, Grace said well you could get them done sooner by "JUMPING THE LINE IN FRONT OF EVERYONE ELSE (said at least 100 other people) BY PAYING AN EXPRESS FEE of $50". Although I was apprehensive and leery of this proposal, I finally decided to proceed with agreeing to this. She told me and also wrote on the receipt estimated delivery date 8/28/24 - they would complete my work within 2 wks. After sleeping on it, I didn't like the entire idea of paying for this EXPRESS FEE AND "GETTING TO JUMP IN FRONT OF AS MANY AS 100 OTHER CUSTOMERS"! It just didn't seem right or ethical?? Within 15 minutes of my call with Grace stating I decided not to proceed with having them do the work, she called me to say she couldn't pull my rings back as they had already completed the work!! Excuse me! What happened to needing 2 wks BUT ONLY IF I AGREED TO PAY THIS EXPRESS FEE! OR that if I didn't pay this $50 fee it would take 10 wks!! THEY CERTAINLY MADE SURE I HAD NO CHOICE TO CANCEL within 2 work hrs after my drop off? Clearly something very shady and unethical is going on here. It's a SCAM. Casey/the owner(?) got involved and things really got out of control. I told him I would pay for the work they had done ($130 + tax) BUT NOT THE $50 SCAM FEE! He became angry and actually said "It's not a SCAM - NO, YOU GOT TO JUMP THE LINE ." Then Casey went on to say "many customers can't afford to pay this fee and by doing so I got to jump in front of over 100 of them"!! After much arguing back and forth Casey told me "either pay the full amount of $180 including the Express Fee or I WASN'T GETTING MY WEDDING RINGS BACK"! He would hold them hostage - (my brand new wedding rings worth $18K!). I again told him this $50 was just a scam - allowing me and others to just skip the line and go in front of many other customers who didn't/couldn't pay this! How many people keep getting pushed back because of this practice?? Again, after having some time to think about this whole idea of "JUMPING THE LINE AHEAD OF OTHERS" by simply paying a "TOLL" makes me angry and I'm disgusted that I was initially willing to participate just so I didn't have to go so long without my wedding rings. To originally be told that I would have to wait 10 wks for them to complete the soldering (of what I'm now being told takes about 45 minutes or so to do) to NOW only 2 wks IF I PAY THIS FEE and then magically they were able to do the work shortly after I left their store the exact same day??! IT'S JUST NOT RIGHT! I regret ever stepping foot into this store AND CAN'T SAY IT ENOUGH - DON'T GO THERE - DON'T EVER DO BUSINESS WITH THESE UNETHICAL IMMORAL FOLKS! read more

I have gone here multiple times for ring resizing, ring repair and I truly love coming here, they took good care of my jewelry and do everything they can to make sure you're satisfied! I've had the pleasure of being helped by Grace as well as Bethany, they were extremely helpful and very kind. Mimi is also wonderful and did the most amazing job resizing a ring with a more complicated band. I recommend this Jeweler to my friends and family for any jewelry needs. My mom has a had ring repair there also and her experience was just as wonderful as mine. Thank you Wagner for being so great! I'm positive I'll be back!! :) read more

Love this place! My ring was finished way ahead of schedule. Wonderful work, super staff.

We took a couple of items in for repair estimates. I really appreciated the feedback on my items. "We CAN do that...but we'd recommend NOT doing it. And here's why..." That's the honesty I go to professionals for in the first place. Loved the first class customer care. read more

I ended up sending in a ring for repair and it came back in worse shape then I sent in. When I asked why a diamond was missing they told me "everything sent for repair is at your own risk and we'll not cover anything". I 100% would tel everyone TO NOT GO HERE as they do not have ANY CONCERNS towards their long term customers. read more

Thank you for your help and kindness Wagner Jewelers! I needed assistance with a necklace charm to fit around a thick necklace chain. I explained what I needed and the floor sales assistant told me she could add another link to the charm. Within a few minutes the necklace was in my hands; and just as I had imagined how it would look (beautiful and simple). I asked what was owed for the service, and I was told no charge. Thank you again for the excellent customer service! I will be back as a loyal customer and your store will be highly recommended to friends and family who need a jeweler. read more

My 91-year-old mother's wedding band was cut off at the hospital and we needed it fixed. When I took it in, Wagner was very kind, but had an 8 week backlog. When I explained that my mother was in hospice, they took time out of their day to do some extra work and repaired the band within a day. They were very kind and helpful! Highly recommend! read more

I'm so very delighted to have found Wagner Jewelers!! The customer service was absolutely wonderful. I felt welcomed right away. I needed my ring sized down but I was worried that the large bezel set diamond & the palladium might make it difficult. Instead, the result was beautiful. The obvious craftsmanship & attention to detail is impressive & much appreciated. My ring was polished & sparkly & sized perfectly. Thank you so much Wagner Jewelers!!! The only drawback was quite a long wait time....it took 3 weeks to get my ring back- but we'll worth the end result. Quality work. Warm customer service. I love jewelry stores that aren't stuffy or snobby....Wagner Jewelers are a class act & live up to their excellent reputation. read more

I took my wedding rings and another gemstone ring in to Wagner Jewelers to have the prongs repaired and to be straightened. I had a 3 week window and they said they were very busy but would squeeze them in. I was amazed when I got a call that my rings were ready about 5 days later. Amazingly fast, the price seems reasonable and they are beautiful!! read more

I stopped in to have my watch resized. They were super friendly, and it turns out they do it as a courtesy, so it was free! While I was waiting, I walked around the store, and made some really great finds. They have an excellent men's ring selection, some really nice looking watches, and a pretty big assortment of wedding rings. Prices seemed to be pretty reasonable, too. I'll definitely be going back next time I'm looking for something shiny! read more

This place is my go to old school jewelry store. I trust them, they do fabulous repairs and I trust them 100 percent. Good job and keep up the great work read more

This is the best jewelry store around. I've purchased many items here. I hope they are around forever! The employees are polite and helpful and wonderful. It's our go to for watch repair and gifts for others. I even remember working with a man that hadn't purchased a wedding ring for his wedding coming up and told him to try Wagners. He picked a beautiful ring. I enjoy having my jewelry cleaned and looking around at all the sparkley items. They also have layaway as well. Lol read more

My husband and I choose to purchase my new upgraded wedding ring from these guys after doing a ton of shopping around. Not only where they super knowledgable, amazingly patient and well priced but they had options no one else had. I have a tension band with a large diamond squeezed inside the band, no traditional setting, and I've never seen anyone with anything even close to it. That's hard to come by in the world of wedding rings. That was over 8 years ago, since then he's purchased anniversary bands for me there at great prices. Every 6 months I go in for my free cleaning and ring check and everyone is still as nice as they were the day we dropped over 10k in the store. And today while having my rings cleaned I found a beautiful bracelet unlike anything I've seen before and snapped it up. I could not say enough great things about this locally owned and operated store. Buy from them and you'll never be disappointed. Regardless of price point. 5 stars is not enough!! read more

Took my wedding band in for resizing. My band was wide a width of 5mm, a Franklin mint family heirloom. The wider your ring is the sizing is different. They sized it for the width of a band that would have been for a 3mm ring width. So my ring did not fit when I got it back. Rather then cutting it again they shaved down the inside of the band taking away the original weight of my ring! The Hallmark and the Maker's Mark gone as well! Originally it was a beautiful thick band, now its thin and is even more fragile. read more

This family owned jewelry store earned a lifetime customer today and I will be sure to tell all my friends. I am getting married on Sunday and needed a ring resized that I purchased somewhere else. They were booked out 2 weeks. They told me for express fee I could have it done today. The owner waived the express fee and I'm so excited to have my rings fit for such a special occasion!! Thank you!!! read more

The staff is very friendly and helpful, and you get good value here. I highly recommend this store for your jewelry needs, whether for repair or purchase. read more

The people at Wagners are so helpful and wonderful. They have helped me make a custom necklace with an opal I had. They have done a couple repairs and really stand by their products. They are great! read more

One of the nicest experiences Ive ever had shopping ever, anywhere. Truly a nice group pf people and Truly the some of the most beautiful, High Quality jewelry in the industry . I came in to buy a gift for my anniversary. My husband had told me to find something I would love, I did and they went above and beyond to make it happen!!! read more

As a longtime Marysville resident, a former customer of Wagner's and a longtime gold buyer/seller, I thought I would try them out as a place to sell scrap gold to locally instead of traveling to Seattle. I sold 11 grams (7.3 pennyweight), Their offer was less than half the published price for scrap 14 kt on Kitco.com . Certainly not what you would expect from an honest dealer, but hey, if you want to "taken", It's a free country. read more

It was a wonderful experience. My engagement ring is made out of sterling silver and the stone is a lab-created white sapphire. I never really have any time or occasion to wear any type of jewelry because of both jobs (working with toddlers and taking care of patients in the hospital) so I strongly suggested something quick but elegant. Ring was too big (size 4.75) for my size 4 finger. Because it's sterling silver no jeweler will touch it. I came in to see what they can do, jeweler says no, but the store clerk did offer a ring protector which really just cost me a very small price! I was happy that I was given an option instead of being turned away immediately! Knowing that they are able to make my dream ring become the real thing in the future (they're going to make a wax mold of my ring so they can make it a white gold and white sapphire set!!!) I am definitely coming back!!! read more

I stopped in today to get a watch battery. I had a coupon with me and it turned out to be for a different jewelry store with a similar name. She still honored the coupon and I was done in 3 minutes. While I was waiting to be helped two people greeted me and I saw them both graciously assist other customers, two of which were elderly. Top notch service and very friendly staff. I'll be back. read more

This place is awesome!!!!! Always take care of you on the spot, and guarantee everything they do. Down to the simplest of things like a watch band. Went in today to have a clasp replaced on my Movado. I was in and out in less then 10 minutes, and NO CHARGE. read more

Back in Dec, we were looking for a local jeweler and based on the one other fantastic review, we planned to go to Wagner Jewelers to get my engagement ring set. Well things went awry on our end when unbeknownst to me, my diamond was stuck in transit with the horrible winter weather. We had been dreaming of a Christmas engagement, but my fiance was unable to get my diamond until Christmas Eve!!! Wagner Jewelers were gracious enough to set my ring on the spot in time for a Christmas eve proposal - making our dreams come true! It looks beautiful, they were extremely inexpensive considering and we are now having them re-size my ring. I could not be more thankful! read more

These guys are first class. I bought my wife a necklace here years ago and such a great experience. Took my son here to help take some links out of his wristwatch. They couldn't have been more kind. They did a great job and sent us on our way. Such kind people you can why they have been in business for so long. These guys are first class! Any jewelry need you have this is the place to go! read more

I am so pleased that, thanks to a woman in the jewelry department at Fred Meyer's, I found Wagner's Jewelers! I have two Fossil watches, both of which needed batteries. After a "meh" experience with watch kiosk in the Everett mall I was hoping to find a more local and friendly place to get the second battery replaced. Wagner's did it for less money and more quickly. Today when I realized that they had forgotten to put the back on the watch (!!!) I called them in a panic and not only did they have the back they had tried to find the owner of the watch but didn't have my number. They apologized profusely, replaced the back and then gave me a free battery for a very old Seiko I had brought along. I am VERY happy with the whole thing despite the mistake. And that's what good customer service is all about. I would recommend Wagner's to anyone needing a watch battery replaced and for any other jewelry needs as well. Thanks, Wagner's! You guys are great! read more