Hour Glass was amazing! They were able to come out to my house within a week, gave a thorough…read moreconsultation reviewing tons of options, and the shower door came/was installed in 2 weeks! The result is beautiful - I am so happy! I would definitely recommend their services!

We recently moved across the country, from Seattle to Maine, and in transit, our "professional"…read moremover managed to completely shatter all four of the glass shelves that go into my curio cabinet. I sent an email to Hour Glass to find out the cost to make new ones, and Dan replied promptly with an estimate. The cabinet in question is a corner cabinet, and the shelves are very odd shaped - six sides in total, almost a gem shape. I went down to Hour Glass with the most intact pieces of the broken shelves so they could try to recreate the exact dimensions, but the entire back side was too far gone - they were going to have to attempt to guess the length of the back sides based on the information I could give them. I picked up my new shelves yesterday and was thrilled that they fit -- and they look great. At all times, everyone I spoke to there was very friendly and helpful. I would absolutely recommend them to anyone who needs any custom glasswork done.

I needed my windshield repaired and trying to find local, reputable reviews in the Mid-Coast on…read moreAuto Glass Shops was tenuous at best. After reading the reviews on Adams Auto Glass in Portland, I decided to roll the dice and make the hour and fifteen minutes drive to Warren Avenue. WOW! What a great find! A small shop with a lot of soul since 1993. Both Kathy and Greg are true Mainers, meaning, they're rooted in their community, have that hard-working and independent spirit and in moments, are ready to share their world with you. I really appreciated that Greg allowed me to watch him work and ask all my inquisitive questions. And all the while Kathy was in the office managing the task of scheduling customers for their shot at having their windows repaired! WOW! Some busy! Thank You Greg and Kathy! You are both wonderful and wonderful to be around!!! And Greg, I bought the glass cleaner you recommended and you're right (of course), it is the best!

This place may be one of the best kept secrets around! I needed to get my windshield replaced, and…read morethe big firms were too booked to get me in for weeks. Adams Auto Glass got me in a a couple of days! The staff was super friendly, and I love supporting family small businesses. Pricing was also 30% percent less than Portland Glass or Safelite Auto. This will be my go to place for all future auto glass needs.

A rock hit my windshield while I was driving north on 295 (and, no, I wasn't anywhere close to the…read morecar in front of me) and left a heck of a ding. I called my insurance, they asked me some questions about the general look of it and its size, then decided to send me to Safelite in Riverton for a patch job. I was asked if I wanted to go in person or have a mobile appointment (I didn't realize until after the fact that they'd COME to ME to fix it! that's cool!). I was able to get an in person appointment immediately, and it took about 45 minutes to get repaired. While the front desk people weren't the friendliest, the technician was! He came out to get me and talk to me about how he repaired it, explained that it wasn't a perfect fix (as in, you can tell a rock hit my windshield but it also kinda looks like some really bad sap got stuck), and to tell me that he couldn't say for sure that I'd pass my next inspection but he did the best he could. This is a nervous five star. YES, my car passed inspection (since the ding is smallish and not within my direct line of sight). BUT, I'm not sure how it'll hold up long term (especially come winter when I have to scrape snow and ice off my car). Supposedly they back their work with a nationwide guarantee on repairs, sooooo I'm sure it'll be fine? For now, thanks guys!

They damaged my truck the messed up the dash and broke a sensor absolutely do not use Safeliteread more

Horrible customer service!!! Never have I felt so belittled! I came in for a inspection sticker, I…read moreended up getting all my paperwork back and went elsewhere. I really hope that lady was the owner screwing up her own business. If she's a employee she should be fired. She's a blonde older woman with a bad attitude. Save yourself!!! I went down the road to acme glass and they treated great! Super professional!

These guys are great!! I busted out a window in my house and they were there in a couple of hours…read more Not only were they friendly and not expensive, but my wife never knew how much of an idiot I am(this time). I would highly recommend them if you need anything done.

Very difficult experience over the past few weeks. My minivan was hit in the rear windshield by a…read moreservice truck while it was parked in the driveway of my duplex on the 3rd of July and it was smashed to bits . It took nearly 3 weeks and several phone calls between myself and Portland Glass and the driver of the utility truck and the insurance is and I kept being told it wasn't going to be covered even though it was no fault of my own and through a long headache process I eventually got it approved through no help from Portland Glass. I believe, in fact, that they made it much more difficult been needed by saying it wasn't going to work and the owner of the truck was able to work out something with their insurance company and they went and paid in person at Portland Glass so I could have the window replaced . In this amount of time we asked about how much glass was in the rear of the vehicle . I said there was really quite a bit. I am a single mother with three teenagers and I just started renting this house , I do not have a shop vac and my home vacuum cleaner is not in very good shape either , certainly not in good enough shape to vacuum up lots of small glass pieces . They said that makes sense don't worry about it we will do the glass clean up for you. I work about a half a mile from there and I've been ill recently with cancer treatments And it was a tough walk with all of my work items Up the hill To retrieve my van at the end of the work day On Friday Period As I Walked in the door they asked me for payment And I said well it's already been paid Period and she said I have here that you owe me and she rattled off an amount And then somebody came up from behind her and said no this has already been paid Period and then she said We really didn't remove very much of the glass because the trunk was full of stuff Period And I just didn't have it in me to press her about it. Waiting for 3 weeks with a window that I can't see through because I had to use white plastic wrapping on a 20 yr old van that doesn't have a backup camera , I most absolutely would have taken time to take things out of the van so that the glass could be vacuumed up if I had known that that was what was going to happen!!!!! . Who the hell knows when I'll get the glass vacuumed out of the van now. I'm guessing sales and the Tech departments don't talk much together. Unfortunately, I'm stuck with this very old van for now And I just put a thousand dollars into it So it was kind of depressing to get the window smashed in literally a week after The other repairs And now to have glass all over the back end still Is Disheartening to say the least, especially since I don't have a way to remove it. I think these things sound so easy for someone in an office to say "Oh we didn't vacuum it because your stuff was in the way" even tho I was told it would get cleaned! how much does it possibly weigh If Single mom and kids can pick it up by herself I'm sure a couple of men can pick it up!!!! I understand needing to preserve people's backs but honestly nothing in there weighed more than 20 lb at the most and that would have been a paddle board that was deflated and in a bag, the other things were lawn chairs and a bag full of beach towels , stuff my teenagers easily can pick up without help .

They charged me and my car insurance company for the same work. (Still working with my car…read moreinsurance to get it sorted out.) The icing on cake is that their associate offered to give me further car assistance at my house. Gross and unprofessional. Won't be using them again.

The owner was very kind to us. We were on a road trip when we got a rock to the windshield that…read moreleft a considerable growing crack on the driver's side. We were passing near Gorham the next day on the way to our next campground so we called, explained what was going on and asked if he could get us in to fix it then. He took our information, gave us a quote for a replacement windshield, told us when to arrive by and opened the shop on a Saturday just to help us out so we could continue our journey safely. We will never forget his generosity in helping us out in our time of need. Would definitely recommend this business.

Has two windshields replaced with Trust Auto Glass. They were able to get us in fast and turned…read morearound in the same day at a good rate. I shopped around for the best price between the other top businesses and was happy with the result.

Ferg and his Assistant did an amazing job. They removed dog hair from every nook and cranny of the…read moreinterior. They also washed the WeatherTech liners well. They left the interior looking and smelling clean, like a new car. Highly recommended. Pricing was fair. His responses were prompt and helpful. The location was easy to find.

Brought my brand new car to Jay for a partial front PPF and graphine ceramic coating. My car looks…read moreflawless. He is super professional very nice and very fair. I am very happy with what he did and very proud to be driving this car around. I will be going back

This company did both our shower doors and they were installed perfectly, that was six years ago…read moreand still very happy. Recently replaced glass for antique large outdoor lamp again enjoyed working with them. high recommend

I've known the owners & employees for years. Very reliable, fair prices, reasonable time frame to…read morecomplete projects. Highly recommended!