Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My partner and I had a flat tire when we pulled into Portland for vacation. We had a hard time…read moregetting an appointment within 4 hours at other places, so we walked to a coffee shop to camp out and saw this place across the street. They were able to fit us in within the hour and gave us recommendations on what to do until then. Turns out there was nothing visibly wrong with the tire, no holes or anything, so they couldn't do anything on the spot. They didn't charge for the inspection and filling up the tire. We very much appreciated their help and are glad to know we can wait until we get back to deal with the tire instead of worry all weekend. We definitely recommend and would come back if we have a problem (hopefully we don't). Very friendly, great service.

My first time shopping for a Subaru Outback and was so impressed with this car I had to buy one…read more From the moment I entered into the showroom to meet Rob Sinnot, he helped me with my smooth, stress free purchase. Thank you Pape Subaru, for your excellent, knowledge, customer service team!

This was my first experience going to a car dealership, so I don't know.. Maybe it's totally normal…read moreto receive terrible customer service and then when you call to complain about your experience to manager Bob, he says "but we tried to give you such a great deal after your first one fell through!" Paying MSRP is not a "good deal." This place is so terrible that I actually felt the need to make a Yelp account just to make a review. Maybe if I read the other 1 star reviews on here, I would have saved my time and went elsewhere. .

I went to Complete Mobile a year ago. Chevy put a old radio in my truck. It didn't Bluetooth. So…read moreAdam installed something that made it Bluetooth. Now I came back a year later because the screen in the tuck won't work. Adam replaced it and with a night vision backup camera. Then we got talking and I told him about things in the truck I didn't like. The radio wasn't very loud. He put a subwoofer in it and it plays so good. Then my dashboard camera he hardware it. I'm not a tech person but he took the time to show me stuff and didn't rush me. As far as I'm concerned that is priceless.

I went there for what I thought was a faulty remote start and fortunately it was just a added plug…read morein of my own doing. The service was excellent and I highly recommend.

I made an appointment to have my tires rotated that I purchased at the Scarborough location. I…read morecalled to see if they were not busy could if bring my car in at 2pm Vs 3pm and Jordan said sure. I arrived promptly at 2pm and by 2;45Pm i was still looking at my car the parking lot. I asked Jordan why he told me to come in early because I could have worked from home and just bought my car in at 3pm as planned . He blew up, walked into the garage and starting swearing and that he would just push some through, it was the busiest part of the FU$#%king day, etc. The reason I was upset is that I called first to check their schedule. My tires cost almost 2k ( Continental high Performance) . I WILL NEVER EVER BUY TIRES OR HAVE MY CAR SERVICED BY THIS COMPANY AGAIN!!!

Jordan and the team are fantastic. They made me feel like they really cared and wanted to help me…read morefix my car in the most cost effective way possible. I would definitely recommend Sullivan tire to my friends, but also I remain a loyal customer because of the quality service they provide.

Do not buy a car from here, ESPECIALLY if you are dealing with an incompetent sales person named…read moreHeather. I purchased a car here in 2025, I live in California and I bought this car out of state and had it shipped to me. When I originally called and explained all of this, Heather told me that she's going to be very thorough and as transparent as possible with the condition of the car. She sent me a couple of videos that weren't that great of quality and when I asked for follow up pictures on certain things wrong with the car she assured me it was no big deal and sent me blurry photos to make it look like there was nothing there. I wanted a very specific car and there were very few available in the country at the time which is why I went with this dealership and ended up purchasing the car and shipping it to California. During this whole process, Heather told me that I needed every single paper notarized since I am out of state so I made an appointment at a notary and was about to pay $15 per signature (there were lots of forms so it would have cost me hundreds of dollars). A few days later the finance department called me and asked me why I haven't sent back the papers yet and I had to let them know that it's because I was waiting for my notary appointment. Gail was very surprised to hear that and said that I don't need to have any of the forms notarized... I am very grateful for that call because she saved me a ton of time and money. Heather then told me that I needed to put a $500 deposit in order to reserve the car which would go towards the final cost of what I'm paying for the vehicle. When I receive the paperwork I noticed that the $500 deposit was not applied anywhere. When I asked about it, Heather tried to tell me that I did not make any deposit and they were holding the car for me as a courtesy... Luckily I had the receipt and sent it to her, that is when she refunded me my $500 and didn't even apologize for the error. Unfortunately, it doesn't end there. When I got the car there were a lot of dents, marks, and scratches on the car that were not disclosed to me prior to purchase. On top of that, Heather sold me a car with failing tires that had chunks of the tires missing... I expressed my concern with the fact that they were trying to sell me a car with tire tread that was bordering on "yellow" (which is not a safe standard for tires) and asked if it's possible to get replacement tires, Heather assured me that even though they are on the low end of the "green" for tire tread, they are still acceptable to drive and will last me over 10,000 miles. A tire specialist in San Francisco told me these tires were failing, not wearing down since it's abnormal for chunks of tires to just fall off the tire. In the end, it sounds like Heather was just taking advantage of the fact that I am an out of state customer who wouldn't be able to see the car in person before purchasing. Very disappointing and shows how untrustworthy she is. Avoid if you can!

The worst management and service dept. They do not stand by the warranty or cars. Do NOT recommend…read more They are awful customer service.

Purchased my certified Land Rover Discovery from here in May of 2022. I started noticing…read morea very sporadic issue with the vehicle which resulted in some visits to the service department. While the problem was a bit unique and caused some frustration for all parties I couldn't have been happier with the diligence and patience I received from this amazing service department. Brian, Joel, Lisa and the techs all listened to my concerns, worked on identifying the problem and found the solution to remedy. Communication was top notch and felt they were truly invested and getting my car safe and me happy! I would Highly recommend this team at Land Rover Scarborough!

What a wonderful experience. Debbie F was so helpful right from the start. Smoothly finding the…read moreright vehicle to take test drive, and then helping me sort through what Is important to me. I never felt rushed or pressured, and they have a fabulous selection to choose from. It was also easy to see that this this dealership displays a real commitment to the community, which I always appreciate. On top of all that, these vehicles are even more beautiful in person than they are online. That holds true for the driving experience too! The whole package really is the perfect blend of comfort, beauty and performance. It makes it very hard to resist. I will have to visit again soon. One year out and I am still loving my vehicle. No problems whatsoever. Performance, luxury and since service is included it has cost me virtually nothing to maintain . I like that.

This is the second time I've bought a car from Carmax. I love the people at this location. They…read moremade me feel very comfortable, they were very knowledgeable. I would highly recommend anyone who's looking for a car go here.

Felt we were victims of a bait and switch operation. We had a convertible which the top didn't…read morework, and we included in that in the detail we put in online. We received a $2600 offer. We got there, and they knocked it down to 1500 as they said, we never told them the top didn't work. We drove 120 miles round-trip for that!

My first time to visit and all the guys were very helpful, cordial, and professional…read more I was in and out quickly which, on this particular day, was important. Really, I'm grateful for all they did. I'll be back. And thanks to the great team I encountered!

I had a great speedy oil change at this location! The team member ( Sierra) was very good at her…read morejob and did it with a smile the whole time! I knew I was in good hands when she showed me my filter and explained a few details. I'll definitely be going back here for my next service needs

Oil and filter change with full Mobil 1 synthetic. Tire rotation was free and all done in under an…read morehour for less than $80. Waiting room was clean. Works for me!

Took my car in for exhaust work and asked for state inspection while I was there. They failed the…read morestate inspection for struts and rear shocks due to leaks. I informed them that I sprayed the undercarriage with Fluid Film to prevent corrosion, but they insisted that the parts were leaking and the inspection failed. I changed the parts myself and noticed that they were not in fact bad. Filed a complaint with the Maine State Police Inspectors. They verified that the Struts and shocks were not bad. The inspector should have done a bounce test if the struts and shocks have when I had informed them about the use of Fluid Film. I do not recommend them for a State Inspection!

Excellent service. Reasonably priced. Their Express Service is very easy to use. The staff is…read morefriendly and informed.

They seemed good until they weren't…read more I purchased a 2020 Impreza, former lease, in 2023. It looked showroom fresh when they showed it to me. It passed inspection for the first 2 years, and I had undercoating put on it. Now in 2026, with 53000 miles on it, it wouldn't pass inspection, because oil from a gasket leak was dripping on the exhaust pipe. When they showed me the undercarriage I was shocked to see how much rust was on it. To make matters even worse, they wanted over $4,000 to fix it! I emailed the original sales person with my problem. 5 days later they wrote that the email had gone into their spam section. I still owed $10,000 on my loan and the car was only worth $10,000, so I had nothing to trade in at the new dealership I went to!