First Class lived up to its name. The crew was efficient, careful, and polite. We were not sure…read morewhere every item belonged and every one of them stayed flexible while we made decisions and occasionally changed our minds. I am very pleased and gladly recommend them to anyone who needs a mover.

When I called to speak with the company owner regarding problems with the movers, he became abusive…read moreand threatening. As a female senior citizen, I do not feel safe contacting him again. However, I have contacted local authorities and provided details of the threats made, just in case anything happens to me.

Moving from one state to another is always very difficult - you never know how to find the best of…read morethe best where you're headed. I lucked out with Reliable Movers - not only were they responsive and willing to book me from out of state for a move-in to a place with multiple sets of stairs, when they arrived they were helpful, friendly, and even prevented some damage that would have been done because of the way my outgoing movers packed my truck. They took great care with all of my items, got everything to exactly where I asked it to be placed even though I was stuck outside with the truck providing information, and got it all done in record time. The crew that showed up on move-in day were about twenty minutes early, after checking in with me via phone and text. Everyone was helpful and courteous. This was an excellent moving experience and I will be hanging on to Reliable's contact information for my eventual move to another location. The price for unloading into my new home was great, especially given the stairs involved. No one likes to make furniture go up narrow stairs - Reliable's crew made it happen quickly with a clearly practiced pace.

Service requested was prompt on time. The value is good for emergencies. The request was decent for…read morethe day of the move. They work with you, Thank you

Everything went very smoothly. The truck was packed like a puzzle piece and was very heavy as it…read morecontained shop equipment. It was a bit late because it was so heavy, but everything arrived in good shape. The movers indeed had Big Strong Backs!

I would not recommend Big Strong Back for moving. We had multiple items damaged and our…read moreinstructions were not followed. The entire 2 day move was more stressful as a result of the services rendered by BSB. We have had expert movers move us across states so we are aware of what to expect and we communicated our needs clearly to the owner Eric and throughout the move. We even had to help and be a part of the move to get it done. Most of the crew did not follow our instructions or Eric's. Eric himself caused damages. The service was not as promised and definitely not expert, there was less care taken than we have experienced with day movers hired from UHaul. One item that was damaged was partially remedied with a good resolution but when I provided Eric the list of additional damages, including damages to the lawn, large ruts, and tried to work on a resolution to reimburse us for damages he showed up unannounced to our home with an officer. I was never provided the certificate of insurance which I requested prior to the move. I understand our move was complex but we were charged an additional $2,233. The discussion about damages went from civil to no discussion at all. The move was not complete after the 2 days and he promised to finish it on Saturday but he reneged and instead showed up with an officer and was not willing to discuss the damages.

The move went right as expected. Rochelle was so easy to work with. They were able to accommodate…read moremy schedule. Price was very fair.

If you are looking to have your things thrown in the back of a truck and broken upon delivery and…read moremoving, then this is the place for you! My house closed late and last minute and needed something quick and didn't have many options - never again...My 5k bedroom set completely destroyed beyond repair and Raymour and Flanagan has to replace the entire thing including the bed and dresser. Thank god I have insurance. My brand new kitchen table scratched and gouged. My children's beds screws were put in too tightly and the frames are cracked in addition to the scratches on everything. My aunts Hope cheat (who just died) smashed and broken. To top all of this off, they didn't say a word to me about the bedroom set, the chest they said it was rotted (it is absolutely not). They left large items at the first house, showed up late, weren't finished until almost 6 after saying this would be a 6 hour job (took them 8.5 and they didn't even get everything). They complained the whole time. The woman sat her sweaty body in my son's nursery recliner and upon approaching her laughed, said I caught her sleeping, and didn't move. Completely unprofessional, rude, liars, and nasty. Spoke ill of people we mutually knew and told me about all of the open court cases she had going on after they had already moved my things. After addressing the items left behind through messages, she was rotten and nasty about how tired they were among other things. After the back and forth I stopped responding to her because I no longer felt comfortable being around her for fear she would attack me or do something else. If I could leave negative stars I would. If I could do it all again I would have NEVER went with this company and don't better due diligence. And instead of apologizing and owning up to what they did, they argued with me and said my items were already broken and damaged. I said I would pay the remaining balance after the items were fixed and she said that wasn't happening and squared me up. I'm not here to argue with a grown woman with my children in my home and make them afraid or have myself or them get hurt. I just want to share my experience so others are aware especially people who they think they can take advantage of, like single moms.

Nate and team helped my homeownership dream come true a couple weeks ago when they relocated my…read morelittle family from an apartment to our new house. The crew was personable and clearly had work ethic and rapport with one another. After a truck trouble delay (not their fault) the 4 guys got right to work with Nate directing the furniture/box Tetris. They respected my belongings (wrapping delicate pieces and watching tight spots) and didn't complain about the stairs or heavy-ass Peloton bike. Loading up always takes longer but the team powered through and emptied the truck quickly at our destination. They even took a moment to celebrate my awesome new basement. Nate quoted me on the high end and came in under budget (which I appreciate much more than the reverse situation!). Have already recommended Mountain Movers to my network.

We will definitely call Nate again! He and Jeremy showed up quickly when we needed them, were…read morecheerful and supremely competent, and made short work of moving our very heavy thing up some crazy stairs. Definitely, they saved our backs and were professional in every way.

Quick response, flexible, prompt. Very friendly and thorough. Did a great job on the move-out…read moreclean. Highly recommend them.

From the owner: Compassionate Cleanout Services, LLCread more

Great service! I move a lot for work. Upstate Movers accommodated me with a last minute family…read moreemergency. Upstate Movers literally moved my belongings far Upstate, 3 hours away, to my home. Best value related to any other moving company in the Rochester area.

We are having our floors redone and we're unable to move all the furniture. We called Upstate…read moreMovers. They were punctual, courteous, professional and got everything done quickly. We are very happy with the work and will be bringing them back to get everything back in place once the floor work is done.

Really nice group of guys. They came last minute and got the job done. Easy move and good…read morecommunication. Fair pricing. Would for sure recommend.

Previously reviewed. They are just excellent, careful hardworking guys that moved everything out…read moreof our pod with no damage at all even to my precious piano!

I hired A1 for a whole house move to two different locations and they did an outstanding job…read more Edwin was incredibly responsive, the moving guys were excellent and very professional (thank you Leo, Ben, and Samir!), and the amount I was charged was worth every penny. I can't say enough about A1. I would hire them again and definitely recommend to anyone who needs movers.

We called A1 as a last minute request when our initial movers bailed on us. We drove in with a…read moreUhaul and needed immediate unload assistance. They were responsive, professional, and competitively priced. I was so pleased with my experience and will absolutely call them first with any future moving needs.