Horrible experience. I purchased a 2022 Jeep Gladiator Rubicon from Casey Ray, Inc. last week, which was the worst decision I have ever made. The salesman that I dealt with was Ceasar. I am from out of town and had requested a few walk around videos from him showing the condition of the truck prior to purchasing it. The videos he sent conveniently did not show the extensive body damage it has to the driver door, front fender, and rear driver side door from a dog that scratched off the paint. The rear left side bed fender was also damaged and had paint missing from it and was also not shown to me. The interior was in horrible condition with dirt and dog hairs on every surface. The two front leather seats had deep scratches from a dogs nails and had rotting food and trash left under the seats. The speedometer gauge was also cracked and the chrome ring around the steering wheel was broken and falling apart. The windshield was also cracked and the seal around the perimeter of it was coming off. I met Cesar on 09-24-2024 at the Abilene Airport where he dropped the truck off to me in the drop off zone. He stated that the truck was detailed a few days prior, yet when I received it was full of mud that was all over the trucks body on the doors and fenders covering up the body damage. I did however immediately notice the windshield crack and the two leather seat scratches as soon as I entered the vehicle. I drove home which was 7 hours away and the next morning I washed the truck. It was then when I noticed it was missing paint on the driver side doors and fenders after all the mud was removed. It also had damage and deep scratches all over every panel of the truck which was deceivingly kept from me when I asked for a walk around video of it. They posted 49 photos on their website of the truck yet every single one conveniently and deceivingly hides the damage so that it isn't shown on the photos angles. When I reached out to Cesar the next day on 09-25-2025 about the extensive damage I was told he would bring it to Casey Rays attention and that they would see if they could help with the damages. I got 3 quotes one for the bodywork, another to replace the windshield and seal that goes around it and the last for the driver side seat cushion and speedometer gauge lens replacement from my local Jeep dealer. It all totaled up to over $3600. I provided all 3 quotes to Ceasar so that Casey Ray would see the amount of damage that it had. Well each day I was told I would get a reply and wouldn't hear anything back, there was always an excuse why he couldn't get back to me. It wasn't until today 09-30-2024 that I finally got a response back stating that Casey Ray was only willing to help with the windshield replacement which isn't even 10% of the total damages the truck has. I even told Cesar that I would return the vehicle to them and they could return the funds back, but Casey Ray refused. I gave Casey Ray plenty of chances and several days to make it right and he refused to do so. I will now be seeking legal action against Casey Ray, Inc under the Texas Deceptive Trades Practice Act. Please stay away from this shady scammer. I should have never purchased a vehicle from him, but lesson learned. He also sells sheds and trailers so stay away from this guy he is not to be trusted. He will try and sell you a piece of you know what, I hope he goes out of business soon. He will try and come back on here and say he lowered the price by $2500 but that was only because I negotiated prior because the tires are also bad and need replacement not because of the body, interior or windshield damage. read more