I have had many negative experiences with dealerships in general throughout the years. To the point…read moreI have a very negative overall outlook on all of them. This shop experience was the best I've ever had! Darla and her team are top notch! Acknowledged my issues, made the repairs and had our Expedition back to us lightning fast! Ordered parts and completely rebuilt our 2018 10 speed transmission within less than 3weeks. No BS! No excuses! Very competent team! I am extremely pleased and would/will recommend to anyone/everyone! Thanks Bayer Service Department!!

I purchased a Ford Bronco from this dealership as a Ford Gold Certified pre-owned vehicle,…read morespecifically because I wanted the additional peace of mind that comes with Ford's 172-point certification process. Unfortunately, on my first oil change visit at my local ford service center, significant dry rot/cracking on the tires were detected, and all 4 tires plus the spare were flagged as needing replacement. When I contacted the dealership, I was told that because the tires had passed their Gold Certified inspection at the time of sale, they would not assist with replacing them. That's exactly what I find frustrating about the response. I wasn't expecting the dealership to warranty normal tire wear or replace tires simply because they were worn. My concern is that age-related deterioration/dry rot is now present on tires that were specifically inspected as part of the Gold Certified process. If the deterioration was already developing when the vehicle was certified, I believe it should have been identified during that inspection. I gave the dealership an opportunity to address the issue directly and asked them to reconsider. Rather than working toward a reasonable resolution, they have declined to provide any assistance. I understand that this is a used vehicle and that tires are consumable items. But when a dealership sells a vehicle under Ford's highest level of used-vehicle certification, I think it's reasonable for a customer to expect safety-related components such as the tires to have been thoroughly evaluated and to have confidence in that certification. The most disappointing part isn't simply that the Bronco needs tires -- it's the dealership's response after I raised a legitimate concern. A set of 35-inch tires for a Bronco Sasquatch is a significant expense, and this is not the experience I expected after purchasing a Gold Certified vehicle. I hope the dealership ultimately reconsiders its position. If they do make this right, I will gladly update this review to reflect that.

Have a mustang my daughter drives while at college. We purchased the extended warranty specifically…read morefor her being out of town and able to get service and a rental while work is performed. She had a problem wjth the car and took it in. Thwy cant look at it for several days which is no problem. Attempted to get her a rental but they have none available. They use Enterprise for back up but they said they must only use Ford vehicles and they were out of those. I talked with service tech and then service manager and both said sorry nothing they can do. We talkesd with Ford Customer Service and rhey said that is not completely true. They always try to use Ford rentals but if not available the dealership can use other brands. Customer Service at this dealership is vary poor. Would never recommend to anyone nor would I ever purchase or recommend the Ford extended warranty.

I relocated to Texas in March 2021. The process for getting a Texas Driver's License required me…read moreto travel to Stephenville, 40 miles from my new home. My car battery failed in front of the DL office and I called Texstar for help. Within 15 minutes, two young men arrived, jump started my vehicle immediately, no charge, and then allowed me to follow them to the dealership for possible purchase of a new battery. The same individuals who came to my rescue, gave me a more than fair bid on the battery, installed it, and took my payment without me ever leaving my vehicle. That's what I call service!

I normally dread having to deal with my own car so I was already dreading the process of getting a…read morenew car (but definitely excited to drive it!). Thanks to Tyeler, my experience on getting my Jeep went very smoothly. He explained everything to me and I was out of there fairly quickly.

From the owner: At Bayer Chrysler Dodge Jeep Ram, it is easy to drive better for less! Serving the Hamilton area,…read moreBayer Chrysler Dodge Jeep Ram has been providing trustworthy service for many years. Our trained professionals are always receptive and attentive to hear your questions, listen to your concerns, and get you into the perfect car for you. The Chrysler, Dodge, Jeep and RAM range of vehicles always are able to meet any buyers' needs. We have a wide range of car, truck and SUV models in many styles and colors, with something to please everyone.

Just got new truck from Bruner Chevy GMC . This dealership is amazing , great service . Temo is so…read morehelpful and answer all the question we have anytime , Highly recommend .

This was the absolute best vehicle buying experience I have ever had! Typically I buy a new vehicle…read moreevery 3 years (x 2), so I deal with a lot of salesmen and dealerships. I dealt with Josh (from the GM store) who helped me special order a 2020 Ram Rebel Eco-Diesel. They gave me a fair price for my trade-in and the special order price was at invoice plus incentives, which ended up being about $9000 off of MSRP. The whole process was easy, up front, and best of all honest! I rarely do reviews but this was exceptional customer service.

Headed to Conroe and the battery light came on in Luke's truck...the battery had stopped charging…read more After checking the battery cables the light was still on. Luke figured it was the alternator so we googled Chevy dealership. Fullen Motor Company was 7 miles away and an answer to prayer! They found the correct part, picked it up, had it changed out and us on our way in less than an hour and 1/2. Dean was the guy that said he'd personally get it fixed so we could be back on the road. Awesome representation of Texas friendliness! Definitely star service! Thank you!!!

Best car buying experience EVER! Car prices in Dallas were crazy. Stanley- Brownwood had the…read moreperfect vehicle at a great price. This Grand Cherokee was a gift for my wife and Roanne, my sales consultant, was amazing! She made the process easy, took care of everything, and had my vehicle delivered to me in Dallas. If you are in the metroplex and looking for a fantastic dealership, you will not regret giving Stanley Brownwood a chance.

Absolute worst dealership ever!! Stanley had my truck for an entire week. When we pulled up to…read moreStanley, the first thing I did was go to my truck and check it out. All 4 doors are completely UNLOCKED which did not make me happy at all. Then I look in back seat and there are footprints all over my back seat! All Over It!!! Then my truck has Apex GPS Connect that was installed by the dealership I bought it from (NOT STANLEY) and so I should immediately get alerts when it's being driven through the app and the email. I have always always had APEX as it came with my truck when I bought it 5 years ago. The day I got the new battery and RF Hub put in by the techs at Stanley, APEX was disconnected and stopped working. IT HAS ALWAYS WORKED until then! I had my truck inspected by a local dealer to see if they can reconnect the GPS unit and it's GONE!! Completely Vanished! So it was either stolen or another careless act by Stanley and just not put back. To say I'm disappointed in the service is an understatement. I didn't want to have to leave my truck for a week being 300 miles away in the first place and then to get it back and find these things wrong is beyond disappointing! DO NOT I repeat DO NOT ever do take your vehicle to be serviced at this horrible place!

These are good people who work here. They all have a wonderful attitude and try their hardest to…read moreget everything done as fast as they can for you. I had to get two new sets of keys for my vehicle and they were wonderful about helping me and getting me in and out as soon as possible. Definitely will come back here if I have any more needs in the future for my vehicle.

Juan and Bryce are a joke take your business somewhere else, made an offer I expect a counter, you…read morewant business then you call back with a number.

The vehicle was listed at $31,225, but after I called, the price was raised to $34,700 and then…read moreagain to $34,925. This kind false advertisement and pricing change is misleading and unprofessional. VERY SHADY

The whole experience was great ! Bought a 2026 Tundra TRD Pro. Got a great deal on my trade…read moreeverything went smoothly