Best car buying experience EVER! Car prices in Dallas were crazy. Stanley- Brownwood had the…read moreperfect vehicle at a great price. This Grand Cherokee was a gift for my wife and Roanne, my sales consultant, was amazing! She made the process easy, took care of everything, and had my vehicle delivered to me in Dallas. If you are in the metroplex and looking for a fantastic dealership, you will not regret giving Stanley Brownwood a chance.

We had an issue with some new parts that were installed on our 2012 Ram 2500. Richard Tow ( Service…read moreManager) took the time to research the issue and found a solution. Thank you sir!

Horrible experience. I purchased a 2022 Jeep Gladiator Rubicon from Casey Ray, Inc. last week,…read morewhich was the worst decision I have ever made. The salesman that I dealt with was Ceasar. I am from out of town and had requested a few walk around videos from him showing the condition of the truck prior to purchasing it. The videos he sent conveniently did not show the extensive body damage it has to the driver door, front fender, and rear driver side door from a dog that scratched off the paint. The rear left side bed fender was also damaged and had paint missing from it and was also not shown to me. The interior was in horrible condition with dirt and dog hairs on every surface. The two front leather seats had deep scratches from a dogs nails and had rotting food and trash left under the seats. The speedometer gauge was also cracked and the chrome ring around the steering wheel was broken and falling apart. The windshield was also cracked and the seal around the perimeter of it was coming off. I met Cesar on 09-24-2024 at the Abilene Airport where he dropped the truck off to me in the drop off zone. He stated that the truck was detailed a few days prior, yet when I received it was full of mud that was all over the trucks body on the doors and fenders covering up the body damage. I did however immediately notice the windshield crack and the two leather seat scratches as soon as I entered the vehicle. I drove home which was 7 hours away and the next morning I washed the truck. It was then when I noticed it was missing paint on the driver side doors and fenders after all the mud was removed. It also had damage and deep scratches all over every panel of the truck which was deceivingly kept from me when I asked for a walk around video of it. They posted 49 photos on their website of the truck yet every single one conveniently and deceivingly hides the damage so that it isn't shown on the photos angles. When I reached out to Cesar the next day on 09-25-2025 about the extensive damage I was told he would bring it to Casey Rays attention and that they would see if they could help with the damages. I got 3 quotes one for the bodywork, another to replace the windshield and seal that goes around it and the last for the driver side seat cushion and speedometer gauge lens replacement from my local Jeep dealer. It all totaled up to over $3600. I provided all 3 quotes to Ceasar so that Casey Ray would see the amount of damage that it had. Well each day I was told I would get a reply and wouldn't hear anything back, there was always an excuse why he couldn't get back to me. It wasn't until today 09-30-2024 that I finally got a response back stating that Casey Ray was only willing to help with the windshield replacement which isn't even 10% of the total damages the truck has. I even told Cesar that I would return the vehicle to them and they could return the funds back, but Casey Ray refused. I gave Casey Ray plenty of chances and several days to make it right and he refused to do so. I will now be seeking legal action against Casey Ray, Inc under the Texas Deceptive Trades Practice Act. Please stay away from this shady scammer. I should have never purchased a vehicle from him, but lesson learned. He also sells sheds and trailers so stay away from this guy he is not to be trusted. He will try and sell you a piece of you know what, I hope he goes out of business soon. He will try and come back on here and say he lowered the price by $2500 but that was only because I negotiated prior because the tires are also bad and need replacement not because of the body, interior or windshield damage.

bought a truck there in july of 2012 and was insured i was buying a good truck drove it off the lot…read moreheaded home transmission went out and was told there was nothin they coud do and a few months later the injectors went out and end up putting more money in the truck thin it was worth and left out to dry so if able get the vehicle looked out better and not go off of what there mechnic says no matter how good they say he his

I normally dread having to deal with my own car so I was already dreading the process of getting a…read morenew car (but definitely excited to drive it!). Thanks to Tyeler, my experience on getting my Jeep went very smoothly. He explained everything to me and I was out of there fairly quickly.

From the owner: At Bayer Chrysler Dodge Jeep Ram, it is easy to drive better for less! Serving the Hamilton area,…read moreBayer Chrysler Dodge Jeep Ram has been providing trustworthy service for many years. Our trained professionals are always receptive and attentive to hear your questions, listen to your concerns, and get you into the perfect car for you. The Chrysler, Dodge, Jeep and RAM range of vehicles always are able to meet any buyers' needs. We have a wide range of car, truck and SUV models in many styles and colors, with something to please everyone.

My husband and I are extremely pleased in the help we received from Bruner, specifically Kim! This…read morewas our first BRAND NEW car to buy and we did it primarily online! We live 350 miles from the Brownwood area, way up in Amarillo ;) But finding this vehicle on fb marketplace and staying in touch with Kim via phone and email truly helped us! These vehicles are extremely hard to come by, so when I found it available through Facebook marketplace, my husband and I were inquisitive. This vehicle was secured by two other serious buyers so we thought we wouldn't be able to buy it. However, about 5 days later, I received a call from Kim letting me know that it was available! (Little did Kim know that Garrett and I had just returned from a weekend trip to Houston where we planned to buy an SUV but returned home with nothing!) My husband and I did something we've never done before-- we decided to buy a new car, sight unseen, over the phone. In the car market these days, vehicles are hard to find and are selling way over MSRP! Not at Bruner. Bruner Auto Group takes good care of you and reminds you of your hometown! Bruner doesn't throw in expensive dealership fees or packages that you know nothing about or don't plan on using! What you see is what you get! We were delightfully impressed and this has been the best vehicle purchase we've made to date! (And we've made a lot: Hudiburg in OKC, plus many others in Texas and Oklahoma and New Mexico.) The process has been seamless! Thanks, Kim, for driving 250 miles to meet us in Lubbock! Thanks, Kim, for taking such good care of us! And thanks Bruner Auto Group for ordering this '21 Tahoe with the panoramic sunroof for your dealership! We're thankful we found it and you all!

I have purchased roughly five vehicles from Bruner; from the Toyota side, the Chevy side, and the…read moreUsed Car side. Each purchase was absolutely painless, with no hard sales, more than fair trade in allowances, and quick financing. I would positively recommend Bruner to anyone looking for a great deal and professional salespeople in Central Texas.

These folks are automobile angels, I'm so grateful for them! My kiddo had a mishap and dented the…read morecar we were driving. We heard something scraping and pulled in to see if they 1. Were open on Good Friday and 2. Were able to help. They were open and made time for us right away. They only charged me for labor and it was such a relief I didn't have to haggle or overpay for necessary help. I can't thank Charles and the team enough. If you're ever in their neck of the woods, you're in good hands with them.

In Nov 2023, my Ram Ecodiesel decided to join It's brethren by having the high pressure fuel pump…read morecome apart, a known recall item. After calling several dealerships and asking, if they worked on modified trucks, some dealers will, some won't. Jonathan at blake fulenwider Said yes they work on them all the time. Dropped it off at the lot and jonathan told me it would probably be ready friday. I call on Friday, Jonathan says sorry. We're missing one part that is in Dallas and should be here shortly your truck will be ready tuesday. On tuesday, I call to find out a pickup time only to be told later in the week. On thursday, I get told that they are not allowed to use off the shelf parts and can only use the parts packages that chrysler sends based on the vin number specifically for the recall. Might be a bit of a wait. After getting jerked around so much. I talk to jake who is supposed to be the supervisor over the service center. I understand miscommunication happens, but i'm getting the feeling that jonathan says whatever it takes to get somebody off the phone. Jake assures me. It will be addressed and we start waiting. Christmas comes and there's no shiny ram under the tree. Valentine's day shows the love, but not the pickup truck. I finally receive a notice in the mail from Chrysler. Saying that all parts have been shipped and are available. I get excited, call the dealership. Only to be told they're still waiting on one part. But my truck should be ready by friday the 22nd or Monday at the latest. Perfect! Monday, rolls round. And I call to get a pick up time. So I can schedule a ride, Nope not ready maybe friday. Finally on Friday. I get a call from Jonathan one of the first calls. I've gotten from this dealership in the five months that they've had my truck. Good news is I have a supposedly brand new fuel system. Everything has been replaced. The bad news is my truck still won't start, They think it might be a hole in the manifold That appeared in the five months that it set in their yard and for only 1900 they will be glad to fix it. I was then chastised for not purchasing a service contract when I bought the truck. I decided I had had enough of the dealership and would. Just come get my truck. Jonathan said it was ready to go but being mid-afternoon and it being an hour trip to get my trailer and make it to the dealership. I opted to come saturday morning. Jonathan, let me know that jake would be there, and I could come any time. I show up saturday morning and finally get to meet jake in person with the very bright red eyes and disjointed speech - instills great confidence. Jake once again reminds me how much of a favor they have done for me by working on my truck. No, a favor would be something extra or atypical - I called and asked a simple yes / no question up front. Jake goes on about how excellent all of the staff are, and jonathan must have been tired when he said it was ready. Jake then spends twenty minutes looking for my truck, Which turns out to be still in the shop on a rack in pieces. Jake, very generously, offers to have my truck hauled back to my house on tuesday. At noon on Tuesday. I call to get an eta, The receptionist says there's no one there to answer and takes a message. And someone will call me right back. At three o'clock I call again, This time, get transferred to Sean who says they are waiting on a car hauler and my truck will be delivered either this evening or tomorrow. Thirty minutes later, he calls back and tells me that my truck will definitely be here this afternoon. Truck arrives and sure enough it doesn't start. Pop the hood and there are plenty of new looking parts so maybe they did some of what they said they did. They also left me several nice tools - always a sign of professionalism. The bent grill guard where it looks like they tried to tow my truck from the guard is just a nice cherry on top. I do know both of the tool drawers in the bed were gotten in to, although it's been 5 months... I honestly can't tell if anything was missing or not. Values. What values?

My pregnant daughter and elderly aunt were driving from Houston to Lubbock on Monday and had a flat…read moretire. They pulled off the highway and thankfully ended up at your dealership. Her car had no spare, and no tires were available to get her back on the road. Your service advisor and General Manager went over and beyond for them and got them back home safely. I work for a dealership in Lubbock where we encourage our employees to 'make confidence happen' - and THIS is how it's done! There are so many misconceptions about those of us in the car business and I love when dealerships prove that we are kind, caring, generous people!!! I was over 3 hours away when she called me all upset about her situation and was immediately at ease when she called back and told me how well your staff took care of them! Thank you so much!!!!

Super customer service!!! Fast! Easy! Convenient!…read more On a toad trip in a Nissan pulled in, because the Mail Woman recommended, after another car had a blow out and hit our rental. Tire sensor light was on. They checked on it made sure we were ok! Made sure my grandma was ok.

Toliver Brothers Chevrolet has to be the best auto dealership I have ever been to. Rex Lowry is…read moreexcellent. Great communication and great service. He above and beyond anything I have ever experienced when buying a car. Thanks for everything.