Haven't been here for awhile. I'm not sure what's happened but it wasn't great today and service…read morewas spotty. Took forever to get our food and kitchen staff seemed to be arguing with wait staff. We weren't impressed. The ranch was literally the consistency of milk. Mac and cheese bites were undercooked and not nicely browned. Salad bar was mediocre. Used to be so good so this is unfortunate.

First time dining here. The food was okay, what you would typically expect from a bar n grill. They…read morehad live band playing. The establishment is very spacious, offering outdoor, indoor, and or bar seating. They have a section upstairs. I didn't go up there. They also have a clean small salad bar. Overall experience was great since they rearranged and accommodated for this large party.

A cute hometown-style sandwich shop. This is not a NY-style deli, its a soup and sandwich shop with…read moresandwiches you would make at home if you were at home. They also have burgers and soups. Not fancy, some of the tables are long folding tables with cheap chairs. Some of the seating is tables and booths. Service was ok, food came out fast and was simply ok. If you are out on the road and want something other than fast food this would be a good option.

Unfortunately this place is now closed. My uncle owned it and has retired. It was great when it was…read moreopen thought!

This will be my first negative review that I have made because it really really bothered me. I…read moredon't believe in leaving those kind of reviews. Usually I just shove them off because I believe that makes you the better person. When it comes to good reviews, I'm all about it. I throw out good vibes into the world 1000 times and over! Just to let everyone know, I don't believe it was the staff member's fault at all. She was super sweet and sympathized with the situation and loved how patient I was with everything and kind last night. I placed an order around 8 o'clock last night. My delivery said it would be roughly around 35 minutes or so to arrive about an hour went by so I called to check on it and she said that the driver was just running behind and she had multiple deliveries and she'll be at my residence soon so I was OK with that. I called back again because another half an hour went by. She apologized and said that I'm so sorry my driver is new and her car will not start and I'm sorry about this and would give me a credit for the order transaction. I told her that I will drive there since you already made it, on the phone she confirmed that I will still be getting a full credit of my entire order for the trouble. I drove all the way to the location and she apologized again to me as she handed me my food as I came out of my car in my pajamas. She said thank you so much and she had me sign the paper and she said I will make sure that this will be credited back to your account for the full amount. She thought it was nice that I drove all the way there especially because I paid for delivery fee and for the driver's tip. I said thank you so much for being so polite and I'm so sorry about your new driver's car. This evening I had family members over and I told them about the credit and that I could get us a dinner ready and ordered to have delivered to our house and I took about about half an hour picking out everyone's favorites and I called and and asked the manager exactly what I should do for my credit and I don't know how to put it through the app and he told me to try to put it through the app and if it doesn't happen to call back and that I could just tell him over the phone I said OK I'll let you know if I have any issues. So I tried to put my order through the app and it did not show up as a Credit so I called back and told him exactly what I did place on the order and he kept putting me on hold quite a few times. I was very patient and polite and told him that that his employe credited me about $53.00. He said that I only had a $10 credit which I knew of from an issue in the past. I said that can't be right and I explained the situation and what happened the night prior. He told me he had no documentation of a credit of the transaction. I did not know how to react because as I was explaining everything to him, and he kept sounding very insincere. With the uncomfortable pauses, I felt like I had to prove a point. I explained everything kindly. He told me that he could give me the number to the office. I explained myself again, trying to think of words that maybe would make the situation more understandable and then again he kept saying that he can only give me the number to the office, and there was nothing that he could do. I asked him if he could at least give me an apology as the manager for everything I went through, there was a pause, and then he said a hard "NO" and hung up on me. I have been ordering from this Pizza Hut for many years. Unfortunately, I am never going to make an order again..

I never had a problem here before also this one is faster than the one in baxter. but it isn't a…read moreplace to sit down and eat. other than that it's OK.

Very nice, very clean place. Food is good but has room for improvement. Pizza is my favorite but…read moreit seems cold by the time it gets to you- maybe some heated stones or something would help. Needs to have TV's with sports and such! Who wants to go to a place you can hear the conversation across the room? Got to have music or something when the jukebox isn't playing. Probably need to have the lights a little dimmer... Staff is nice and my god its an improvement for Galena, just needs a bit of fine tuning :-). I have faith it will get better!

I went to Casey's at 8:25 am. I grabbed a soda, got money from the ATM, grabbed White Castle…read moresliders. At the register I asked for 5 number 21's from the lottery tickets. I leave and here someone on the PA say something about money on the counter. I go back in and she handed me the money I left. THANK YOU!! I thought there is no way 5, $2 lottery tickets, sliders and a drink cost 10.72. She didn't charge me for 4 of the tickets. By now I'm at work, so I call Casey's. The first time, I got hung up on. When I called back (it was obvious she was being interrupted) I told her what I thought happened and she said " Well what time do you get off work?" I told her 4. She said "just bring it in after work, we'll see you a little after 4. I said okay but if she (the cashier) needed it for her drawer to be correct she could come get it. She said we don't have enough people to do that. I said okay. She said bye. I can not remember the cashiers ( I believe she is a manager) name but she was awesome!!!! No complaints at all about her and I thank her and appreciate that she let me know I had left my money there. Cassandra did not say thank you for letting us know. I felt that she was being impolite and I was bothering her.

Pizza's & Bacon/Mac & Cheese- awesome!! Ordered many times, live 5-10min away, unsure if same…read moreperson's made it every single time??? Out of numerous locations/states due to job, only one other locations in Louisiana comes close to Baxter Springs!! We always orders bacon/mac & cheese & custom pizza's, gotten Supreme's & Ultimate Hawaiian's, I never, ever say this- but ZERO complaints!!

Great food. Buffet options. Call-in orders. In room dining. Drive-thru pickup. Kid friendly menu…read moreand seating. Handicapped accessible. Friendly staff.

Literally Terrible. Do not order from this establishment. Placed an order at 5:50pm on 09/13/2026…read moreit's now 8pm. No food and I live 3 minutes from the place. This is the second time I've placed an order and i had to wait and hour and 30 plus minutes.

We called a hour and a half before closing asked if we were still able to order the lady said yes…read morewe placed our order and paid with debit card and the food never came! We waited hour and a half before calling I called 6 times in a row and no One answered I will be calling 2morro and lodging a complaint and will be getting my money back

For food review alone... I would have given this a 1 star. The pizza we received was horrible…read more The crust was the kind you buy frozen at Costco and the toppings were boring at best. Just a chopped up bunch of 'stuff'. Was supposed to be a Meat Lovers... but could not tell what meat was on there... with the exception of about 4 slices of pepperoni... which I am sure were put on there for show. However... they were very friendly and accommodating when we called to order late at night. We arrived in town staying at a local hotel and every place was closed. So, we saw that they were open until 10:00... it was 9:45. But, they still happily took our order and delivered it. So... points for caring about a customer. But... no real points for the food!!

The food is great the prices are ok. The service is great. The ambiance is . The sandwich s with…read moretuna r my fav.

Me and my wife wanted Italian for dinner and are new to the area. Well the looking is over, now…read morethat we finished our meal and drove home. WOW, what an amazing dinner we had there. A wonderful staff and owners. We found out that they are from NY and boy oh boy can they cook. The garlic knots came out HUGE we knew we were in the right place. Then the calzone and small pizza. We were in heaven. The only regret I had was ordering a small pizza should got a large. We are going to be telling everyone one we know about this beautiful gem of a restaurant. Next time we will take pictures of our food and share. This time we were so enjoying it there was nothing left to share.

We truly wanted to love this spot! As soon as we (a party of 2) walked into the area we were told…read moreby 2 staff members (who were seated and eating at the best 2 top in the area) to please save the 4 tops and sit in the other unoccupied 2 top awkwardly in the corner with no room for elbows or comfortable eating. We acquiesced, begrudgingly, as we like to try new places and support small spots and everyone has a bad night. The meatballs in the spaghetti and meatball entrees were gray, just gray. The entrees were served in aluminum to go containers. I did not post this initially as our visit was weeks ago, owing to a new place and growing pains. We went again recently.... Yet again, the service and food quality were average, at best.