My son and I was on our way to Bingo and decided on Taco Bell for dinner, he wanted to try the…read morecrispy chicken slider in the $9 luxe box and I ordered the $7 box plus we ordered 2 mini taco salads, dude at drive thru window seemed aggravated and basically wadded our napkins that we requested, then he almost threw the hot sauce at us. When we got to our destination and started to eat, we had no silverware, my son didn't get the chicken slider things, the cinnamon twists tasted like they fried in old oil and left a greasy film in your mouth, I will say the next day the district manager made it right by refunding our money, she was a very sweet, understanding woman.

I thought the Taco Bell by my house was the worst, but this location takes the crown for the worst…read morefast-food restaurant I've ever been to. Period. My family was traveling and decided to stop here on a whim. Man, I should have read the reviews beforehand. The young woman at the register with multiple facial piercings took our order, but she clearly wasn't paying attention. We kept our order as simple as possible, yet it was still wrong. They forgot one of our meals and my husband's side. Mistakes happen, so we let them know. It then took another 10 to 15 minutes to receive the missing items. Not the end of the world, right? The family we were traveling with had an even worse experience. They waited over 30 minutes while several families who ordered after them (and multiple drive-thru orders) were served first. At one point, I was convinced I could've walked behind the counter, clocked in, watched the training videos, and made their order myself. Were they waiting for the vegetables to finish growing? When they finally asked about their food, the staff showed zero urgency and simply said they'd have to wait even longer. After another 15 to 20 minutes, they gave up and asked for a refund. The manager (a middle aged guy) then informed them he had to "calculate" the refund because they'd already received their drinks. The lion, the witch, and the audacity of this dude. Like, bro... it's Taco Bell, not an accounting firm. Just apologize, own up to your mistake, and issue the full refund. He was doing too much. After a ridiculous amount of back and forth, I believe they finally got the full refund. Overall, this was one of the worst fast-food experiences I've ever had. This place felt poorly managed, unclean, and staffed by people who seemed either unwilling or unable to provide even basic customer service. Avoid this place like the plague.