It was a great experience working with them they all was so pleasant and helpful . They have a…read morestrong crew and made it easy to handle business there

The employees are polite and very helpful. They where fast and curiously. They go the extra mile to…read moreget you approved.

This place offers great service and very reliable, always able to get cash when needed.read more

The gentleman that works behind the counter, treated me as if I was homeless and talk to me like I…read morewas a piece of garbage he made me feel like less of a person. My husband was sitting in there he heard the way he was talking to me and I was upset about it, I sat there and I cried not because I was upset because I didn't get it. It's because the man pissed me off. He talked down to me. He talked down to my husband. He told me that I needed to get money from them. OK it was a payday loan, I think that should not go to his business because he treats people like garbage think about it. You don't wanna be treated like garbage in front of somebody and you don't wanna be treated like garbage when you give them your business.

Good place to cash checks very good people Recommended won't…read moreregret it at all will definitely be coming back

These people are serious a**holes I would avoid them at all costs!! There are better places in…read moretown. Look all of them charge an ungodly rate for lending you 300.00. Of course you would not be there if it wasn't an emergency. However, these people will not just call you if you are one day late. They will harass everyone on your list. They will call every single one of your references. Plus it's not as if they don't have a check they could just ACH out of your accoutn like CashMax does. In fact If you are in Vacaville go to CashMax first. They are friendly, they have better hours, they don't harass you and they can take the money right out of your account on Payday saving you a trip down there.

Lady working here today is a total retard i stood waiting for over 30 minutes waiting for her to…read morefigure out how to give money for a gift card and told me i didnt have 20 dollars so she couldnt do it even though heres almost 100 dollars on the card. Shes slow and has no idea what shes doing. She must of been dropped because she doesnt even know how to speak without messing up her own words. Also told me there was another place in town but there isnt. F in retard

Horrible customer service. They don't answer the phones, there are never appointments available…read more The employees are rude and condescending and refer people to customer service because they don't want to deal with any issues. They don't care about your money or keeping you as a customer.

This Branch is awful. Almost always only one teller working. Even on the 1st. The building is like…read morean echo chamber.. it's so noisy with the people in line you can barely hear the teller. Prepare to be there for a while. Also, rude tellers, they look annoyed. Pamala is amazing. David is also great.

I've been a member of G1 for some time now since my Sacramento living days. I'm grateful for the…read morelong standing banking relationship and happy there is one local to me. I've haven't had a negative experience here whether going in for a withdrawal, to applying for a vehicle loan to opening my son's first checking account. I can only remember on occasion the ATMs were down but that wasn't a major issue for me. Ample parking, friendly staff. I would recommend G1.

Awful customer service, thinking about changing banks. Tellers need better service training.read more

I live near the Cernon branch and really enjoy doing my business there. I especially appreciate…read moreJoey Stogsdill and his professional yet friendly style. He often helps me with decisions as I near retirement and I actually enjoy going in and just interacting with a friendly, smiling, human - instead of online or phone. I've also watched his interaction with others and Joey is consistent with whomever he is dealing with. Thanks man!

Vehicle loan - They outsource financial documentation upload…read moreand email to a 3rd party. Not secure. - Been dealing with issues for 4 months with communication issues with this out sourced company leading to charges to my loan. - When contacting Travis CU they push me back to the 3rd party company including decisions that are made on the loan. Even though they have the requested documentation reflecting all required dates and $$$$. So basically I have a loan out sources to a 3rd party. - Customer service when dealing directly with Travis CU is garbage, they will literally just read you a generic statement off of a sheet that will offer zero help or resolution. If you choose to do financial business with them prepare to suffer the consequences.

When Kirstee opened up the doors for us this morning she greeted us with a BIG smile & was very…read moreBubbly ! She made sure we all felt very welcomed!! She helped with my transaction with getting a cashiers check and she was patient and paid attention to every detail! She's Amazing!!

You should have more than one teller at 1 pm in the afternoon. Shouldn't take me 30 minutes to…read moredeposit a checks for my business when only 2 people were I. Front of me.

Being the son of an Air Force Veteran, I have had accounts and or loans with Travis since we moves…read morehere back in the 70's. Staff is always friendly, Credit Union rates are always good.

Ive been a member of Travis CU since the 70's and it was Travis Federal CU! At this location I have…read moremy 2 FAVORITE S that I have to brag about if you're looking for help. Joey & Heather are absolutely amazing-friendly, fast & extremely helpful!!! Cant say how much I appreciate their customer service & help every time! thank you!!