The workers are so good at what they do, customer relations is awesome. I love the branch.read more

Some feedback about this company:…read more -The customer service is all over the place. It took 5-6 calls today to different representatives to get a simple task resolved. The first representative wasn't clear, or didn't provide detailed / accurate information after I talked to a supervisor during my 5-6th call. -Some representatives aren't friendly, or their phone demeanor is unprofessional. -Reloaning should be simpler rather than constant uploading of paystubs, waiting on the funding, etc. There should be an instant funding option.

This place offers great service and very reliable, always able to get cash when needed.read more

The gentleman that works behind the counter, treated me as if I was homeless and talk to me like I…read morewas a piece of garbage he made me feel like less of a person. My husband was sitting in there he heard the way he was talking to me and I was upset about it, I sat there and I cried not because I was upset because I didn't get it. It's because the man pissed me off. He talked down to me. He talked down to my husband. He told me that I needed to get money from them. OK it was a payday loan, I think that should not go to his business because he treats people like garbage think about it. You don't wanna be treated like garbage in front of somebody and you don't wanna be treated like garbage when you give them your business.

Good place to cash checks very good people Recommended won't…read moreregret it at all will definitely be coming back

These people are serious a**holes I would avoid them at all costs!! There are better places in…read moretown. Look all of them charge an ungodly rate for lending you 300.00. Of course you would not be there if it wasn't an emergency. However, these people will not just call you if you are one day late. They will harass everyone on your list. They will call every single one of your references. Plus it's not as if they don't have a check they could just ACH out of your accoutn like CashMax does. In fact If you are in Vacaville go to CashMax first. They are friendly, they have better hours, they don't harass you and they can take the money right out of your account on Payday saving you a trip down there.

Lady working here today is a total retard i stood waiting for over 30 minutes waiting for her to…read morefigure out how to give money for a gift card and told me i didnt have 20 dollars so she couldnt do it even though heres almost 100 dollars on the card. Shes slow and has no idea what shes doing. She must of been dropped because she doesnt even know how to speak without messing up her own words. Also told me there was another place in town but there isnt. F in retard

They need more bankers, they will have a line of 10 people and only one teller. Also some tellers…read moreare better than others. Some will be fast and efficient and others will take a really long time .

Hey Wells Fargo, When there's a long line of people waiting…read moreto do business maybe your employees shouldn't be sitting and talking about personal things where everyone can hear. You should probably try helping the customers instead. These two women should really be helping customers!

I've been a member of G1 for some time now since my Sacramento living days. I'm grateful for the…read morelong standing banking relationship and happy there is one local to me. I've haven't had a negative experience here whether going in for a withdrawal, to applying for a vehicle loan to opening my son's first checking account. I can only remember on occasion the ATMs were down but that wasn't a major issue for me. Ample parking, friendly staff. I would recommend G1.

I try to avoid doing business at the Vacaville Branch. The tellers are very lacking in customer…read moreservice skills.

I live near the Cernon branch and really enjoy doing my business there. I especially appreciate…read moreJoey Stogsdill and his professional yet friendly style. He often helps me with decisions as I near retirement and I actually enjoy going in and just interacting with a friendly, smiling, human - instead of online or phone. I've also watched his interaction with others and Joey is consistent with whomever he is dealing with. Thanks man!

Vehicle loan - They outsource financial documentation upload…read moreand email to a 3rd party. Not secure. - Been dealing with issues for 4 months with communication issues with this out sourced company leading to charges to my loan. - When contacting Travis CU they push me back to the 3rd party company including decisions that are made on the loan. Even though they have the requested documentation reflecting all required dates and $$$$. So basically I have a loan out sources to a 3rd party. - Customer service when dealing directly with Travis CU is garbage, they will literally just read you a generic statement off of a sheet that will offer zero help or resolution. If you choose to do financial business with them prepare to suffer the consequences.

A nice bank to start your credit. Reliable and secure. Friendly personnel…read more I wont mention the other bank I visited, but this bank is way more better than the other leading bank just my opinion though

They wanted to put a hold on cash! So I had a family member that needed a little extra help. We…read morewent to BofA to deposit cash so that it would be immediately available to them. BofA informed us that because we were not members of their bank, they would be putting a multi-day hold on the cash deposit. It's not a check! It is cash! The hold completely nullified the reason we were doing it. We ended up having to drive to my relative to give them the money. It only reinforced why we are not customers of Bank of America!

Being the son of an Air Force Veteran, I have had accounts and or loans with Travis since we moves…read morehere back in the 70's. Staff is always friendly, Credit Union rates are always good.

Joey Stogsdill, Financial Service Representative at Travis Credit Union has been our main contact…read morefor over 10 years, helping us with account openings, personal loans, and more recently, an auto loan. After buying a vehicle, Joey noticed that the dealership had listed the wrong interest rate. He refinanced my loan, reducing my monthly payment by almost $200. Joey is approachable, conducts himself with professionalism, and consistently looks out for what benefits you most. His reliability and genuine concern make every interaction reassuring, whether offering advice or resolving unexpected issues. Over the years, Joey's competence has built a sense of trust and confidence, ensuring that our financial needs are always handled with care and expertise. He has certainly gone above and beyond for us.