Probably the best hotel rooms in Shreveport. Our room was clean. Casino is clean as well…read more Sportsbook was spacious and nice. Not a lot of bj tables though.

The casino is beautiful, clean and wasn't cloudy with smoke. That's where the good things end…read more There are more quarter and 50 cent vgt machines than you see anywhere anymore, and I love playing those, but their machines are the tightest I've ever experienced. You may as well play a $5 machine ; that's how fast your money goes! We spent around $2k and had very few good wins and left empty-handed. You are also lucky to get a drink server at all. If you are able to flag one down, order your drinks 3 or 4 at a time. You are better off going somewhere else to gamble.

Won $200 on $15 of free play! 10/10 would recommend especially to someone who has never really gone…read moreto casinos.

We had a lot of fun here. Was early when we went so very clean. Loved the games. Staff was friendlyread more

Please have a good place to eat but the casino is broken, slot machines break on a regular basis…read morelow maintenance in the bathrooms

My husband and I spent Thursday - Friday April 28 -29, 2026 at River Spirit Casino Resort in Tulsa,…read moreOklahoma. The day of our stay I got a text message asking to pre-register, which I did. Upon arrival we were told I'd get a text shortly when our room was ready. We waited at the Margaritaville Bar down the hall from the front desk. The male bar tender was friendly and made a great Bloody Mary. After our drink we returned to the front desk asking about our room. I was told the pre-register didn't go through for some reason, but our room was ready. She didn't know why we hadn't been alerted. Why bother if pre-registration doesn't work? Valet parking is free BUT you need a bellhop if you want your bags brought to the room there no wheeled luggage carts. He did bring our bags to the room but wasn't amiable. I still tipped him. Our large nicely decorated 2nd floor room had a king size bed and wall of windows overlooking the Arkansas River. Huge bathroom with tiled shower, vanity outside bathroom for makeup application, small refrigerator and coffee maker. The larger main casino allows smoking while Margaritaville casino is smoke free. Both have a good variety of slot machines, but we preferred the non-smoking Margaritaville. Their bar and restaurant are closer to the front desk/lobby also. We returned to the bar for a drink before dinner. Our previous male bartender was ending his shift, so a female bartender asked about drinks. We ordered two paid for them and relaxed while talking. She came back and took the cash in front of my husband off the bar. We tip, but that was money for another 2 drinks. She never asked if it was a tip she just took it. My husband was upset and stood up telling her you just made me mad and left. She asked why so I told her she'd taken the cash, and it wasn't a tip. She said I can fix it, but I told her she messed up and it was too late to fix and left too. We went directly to the Margaritaville Restaurant next to the bar, were greeted and seated in a booth by friendly staff. We ordered Margarita's and looked over the menu. Since the bar fiasco we weren't very hungry. We ordered two appetizers Ahi Poke Nachos and Drunken Shrimp Skillet. Nachos were our favorite; Drunken Shrimp Skillet was ok. Food was good service was great. The next day we went to Fireside Grill off the main casino for lunch. I ordered the Meatloaf Sandwich, he ordered the Goldrush Burger both came with fries. The meatloaf was very good, but the bread was too thick and crispy for my liking. I wish I'd ordered the meatloaf entree. Our young waitress was nice but definitely needs more training making trips to and from the table without taking dirty dishes or bringing coffee for refills. She was pleasant and trying her best. We used all the coffee pods in our room, so I called the front desk requesting more coffee and cups also. We never got them. During our two days I didn't see any cleaning people on our floor usually I just ask them for more coffee pods. At the ice machine down the hall there was a half-used water bottle that remained there our entire stay. The room and hallway were clean, but if you ask for coffee, cups or anything it should be taken care of. We won't go back. From the bad experience checking in, lack of attention to coffee requests, our very first stay left us feeling invisible. There were good staff, but not enough of them to make up for what wasn't taken care of. We chose this hotel due to a close proximity to the Looney Bin Comedy Club since we had tickets for a program there. We liked the Comedy Club but we'd choose another hotel if we return.

I went in there with a cup from a local diner (diner doesn't sell alcohol) but I had pickles with…read moresparkling water which had already drank , I literally just snacked from it and had some candy in it . After I played a machine and lost 200$ maybe 30 to 40 minutes in ,I went to go get a card, the sourpuss girl which wasn't helping me , said security was gonna tell me something about "my outside drink " I told her it wasn't a drink at all just pickles and candy i showed her the inside of a dried cup !! I told her a security pass and they saw me eating my snack , and didn't say anything.. I digress ... maybe her ego told on me , after I got the "players card " I went to the bar and asked for a beer.. (why would I have to go buy a beer if I was hiding alcohol in my tote ?? )paid for it , then I turn around and every security is in a huddle one of them (lady) comes to ask to search my bag , never in my life have I ever in the history of going to casinos has anyone ever searched my bag !!! I said you search everyone's bag ?she said yes for safety reasons" weapons " lol (while people are walking in and I'm looking straight at them )sooooooo if you search anyone they can be carrying one in their pants or purse, a lady there said she's never been searched , my husband who is white, was not searched either ?? There is no signs at door that say subject to search "when we feel like it" It was super emotional and definitely demeaning for me and her being a lady of color like myself was very uncomfortable.... the more I sat and played, the more i thought about what just occurred and just wanted to leave I made my money back and decided to leave ... I don't mind I was asked to take my cup to the car after all that , the part that threw me off was that they asked to search my bag for no reason just because it looked heavy or who knows why , but not once I went to Restroom or took anything out !!! I had already been there 30 minutes! I know casinos have cameras everywhere! Mind you I saw no sign that said to outside drinks unless I was blind I was so confused and embarrassed on my way out I forgot to take a picture! But fyi my husband and I were meeting his cousin there to hang out ! It would of been a nice tip time for the bartenders !!! Who also got a good tip from me even though she wasn't very friendly.... But whatever .. this was my experience I guess ....dont gamble at sac and fox when you are the only Mexican there !!! el tapatío restaurant btw 10/10 my post is very specific because I just want everyone to see how unnecessary this was ... casino could of taken all my money tonight heheh but maybe it's not meant to be and my jackpot awaits somewhere else . I wish I didn't have to make it about race but idk what to think ... to the blonde ‍ lady in the cage she was very nice !

Machines are stingy. Bar and grill has weird and unpredictable hours. Sometimes music good…read moresometimes not. But the highlight of this place is the staff. So nice and accommodating from cashiers to security to the grill to the housekeepers. The latter being the hardest workers up there. They keep the machines clean and bathrooms spotless.

100.00 loss in less than 30 minutes no paylines,no bonuses, staff that's rude, you like to lose &…read morebe treated like this is the place to go

If you are ill and have a service dog, you are not welcome here. They are unyielding, won't listen…read moreto reason (or the law), and are terribly rude through it all. Ignorance is what it amounts to. But in all fairness, nearly everywhere you go in this town doesn't understand the service dog issue. When I visited recently, I went with my dog. I entered without the door greeter saying a word to me. I went straight to the ATM and AS I WAS PUTTING my card in the machine to withdraw money to spend? I was approached by TWO security officers who told me I could not bring my LAPTOP in. Nothing was said about my dog. I left to put up my laptop. The moment I got back, that same silent door greeter saw me approach while he was on the phone. He quickly told his caller to hold on while he rudely and loudly told me that I had to leave as I stood there with my dog's leash in hand. "You were told not to bring that dog in here." I responded, "No, I was told not to bring my LAPTOP in. My dog is a service dog and can go with me wherever I go." "Where are his papers?" He stupidly asked. "In my LAPTOP!" I exclaimed. Idiocy in charge. Stay away.

Nice quaint casino with new member rewards. Place feels clean. Beer and food are very reasonably…read morepriced. I give this a 5 star just because of the food. We decided that this will be our pit stop when driving through. Food is delicious and cheap.

Worst most frustrating experience ever at the bar which ended up being a warning for the whole…read moreplace. Doesn't seem to be anyone in charge either because nobody cared. It's dirty and smells moldy. Giving a one star because zero isn't an option. I left have my drink there and just walked out. My wife got sick and threw up her drink I bought her there about 5 minutes down the road. Time for new management.

Dining room has continually gone downhill..now they have a very limited minue and looks like…read morethey'll close it down if they don't change..no one in the dining room except us..one employee. The casino machines have gotten to the point that you win nothing..hardly get any hits at all...Not going back to this place!

The atmosphere was nice, the staff was not rude or anything like the reviews said... However, I am…read moredefinitely kicking myself for not believing the reviews as it is very true that this casino does not pay out. Anything! We got to watch a few bonuses, but we did not even ever win what we put in... 400 bucks. Gone in 40 minutes not worth the drive.

Can't say too much about the gambling here because I didn't donate a lot but it surprised me when I…read moredid a full walkthrough and noticed that there is a second floor full of machines as well. If this is your first time in here like mine, you can explore around and find many many Nook and crannies like you've entered little rooms of machines, it's pretty neat. I'm sure it would get tiring after a while or many trips back to here. What I like about here is there are table games like most medium casinos. I would consider this as one and the table limits are low, for example, $5 as compared to $10 or $25 at large Casino like Choctaw or WinStar. Also there is a food court here (kun1 a mall) I guess for the budget-minded food consumer here instead of the expensive restaurants that amplify their menu prices. It was closed this particular Sunday but I could tell it would be a good value to eat here and not worry about going outside for something cheaper down the road. At last there are drink stations here for your beverage enjoyment pleasures because the cost is free hundred for each cup and the unique thing that I like about here is this is the only Casino where I've seen where they dispense SOFT SERVE ICE CREAM (gasp!) in a cup!!!! McDonald's has left the chat. Connected to the hotel are numerous ballrooms and hotel with a garage connected in the back but parking is ample out front as well and there is valet parking.

Just left hotel casino after three days. Not one win between my husband and I. We spent at least…read more$3000. Keno is our game, been playing for years, I even wrote a book about it, called Keno Gold, the Ultimate Guide to Win. However, we tried every Keno machine that was working; 10 machines, 2 broken down. If you know anything about Keno, then you should expect to hit at least one 5 pattern. Never in my life have I had such an experience. There was nothing hitting in the casino at all. I use to own The Little Horseshoe and the Jubilee in Texas, besides working for Harrah's, and the Venetian: So this was a shock that there was absolutely "no" five spots, six spots, definitely no seven or eight spots that hit. Not even the old stand by, bar tender numbers of 1, 2, 3, 4, 5. It's as though the chips that was in the machine, had a 100% block for any groupings. I was beyond words, stunned. I have made a lot of money playing Keno, so I am not a novice. But this experience at the Grand Casino in Shawnee, Ok., was terrible. What ever the Grand Casino has going on, and how those Keno machines are set up, it is definitely working for them. Customers have to suck it up, because, they are taking the money; giving nothing back, except frustration and pain. At first, I was surprised that the New Casino Management, would have the machines so tight, but that is exactly the word. It was not a pretty picture, tight, stingy, and greedy. You would expect to get a few wins, here and there, to keep playing, but there was nothing. Nothing... I was mystified, then I was mad, like, I was on a mission to prove the Grand was not so underhanded. I wanted to prove at least one of their Keno machines would pay something. But No, there was nothing to show for our playing for three days, except, frustration. And for that, I give the Casino an "F" in the effort to keep returning customers, but the losses like this was a blow to my ego and my money. This trip was very bad, Decided to drown my sorrows in a cup of ice cream, but ther was no soft serve ice cream in their machines, and the soda area was filthy. It took an hour to get a cup of ice cream, but them they had no spoons. WOW. We went to Grand Stand Sports Bar, for our dinner. We ordered, Sprite, and Dr Pepper. Waitress was good, got seated right away, got our drinks zippity split. Was trying to read their new menu, but the coloring, and the font is script and for us, bordered on the impossible to read. So We ask for Taco salads. They no longer had taco salad,m no Chicken wings, No nachos, no burgers, no chicken fried steak, but they did have Pizza. Seriously., that's all? While we were trying to decide, there was all this hammering and pounding going on. Right across from our table a worker was building some sort of cabinet. My husband has hearing aids, so everything is amplified. We asked the waitress, how long that was going on. She said, they have been doing it all day. We knew we could not enjoy any type of meal in an atmosphere like that. We said we had to leave; the waitress understood, and did not charge us for the drinks. We left. We got a taco bowl mixture at the food court. The spicy meat was good, , but the fried rice and beans, not so much. Chips had a funky smell and taste. But the meat was good. Left most of our meal, and decided there was nothing else to do but go gamble. Like I said, that was a mistake from the start. Moving on to the Spa. My husband had a wonderful pedicure and a full hour of back massage. He loved Renee and Trinity. Well worth the trip. Then he went swimming in the 100 degree heat. The card reader would not read my card, nor my husband's card to get in or out of the pool area. Another guest helped us. Now the room. Two queen beds, really comfortable. the refrigerator, didn't work. So we waited on maintenance. Come to find out, there is no maintenance man for hotel. Finally they found someone but didn't really get it fixed, so they replaced it. The toilet kept filling with water. It would wait for awhile, then fill again. It was constant. We kept the door shut, so we didn't have to listen to it. The air didn't work, so they had to fix that. The big curtain was off it's rail, so we kind of pushed the chair over to hold it in place. Really lame what we had to do. At some point, they had to have had pets in that room, because there were fleas, as well as two pesky flies. The front desk staff was really nice, as was the security guard at the elevators. Breakfast each morning at the Grand Cafe. Truly great. Wait staff, food, everything was perfect. Friendly, absolutely great service. . The second night, we ignored the Sports Bar, and the Food Court, we ordered through Door Dash: Panda Express for me, and Rib Crib for my husband. Great food. The Bell Boys. All super great, conscientious and professional. Overall, we will not be back to play Keno.

It amazes me how people who don't smoke will knowingly go to one of the last few places where…read morepeople are allowed to smoke and they still complain about the smoking. I just quit after thirty-four years and it doesn't bother me, but then I'm not whiny. Howler's is amazing! The food is top notch for what basically amounts to a casino diner, the prices are good, and the staff are absolutely amazing. They've got one of the better burgers I've had in Oklahoma and on Wednesday nights they're only $4.99 with a side so we do that at least once a month. Their barbecue is outstanding, the ribs are worth armed robbery charges, and I'll slap you and steal your fried pickles! They've got a lunch special every day for $6.99 with a side and drink, and even though they no longer have my precious fried catfish on the menu, they've never let me down. They don't even gouge too badly on the alcohol prices... I guess it's one of the perks of having casino money coming in!

Don't order the "all you can eat" crab legs. They are very small and so dry that the meat won't…read morecome out of the shells. They Sent out coupons for discounts but wouldn't honor them when we got there. The waitress was awesome and did an awesome job.