Probably the best hotel rooms in Shreveport. Our room was clean. Casino is clean as well…read more Sportsbook was spacious and nice. Not a lot of bj tables though.

The casino is beautiful, clean and wasn't cloudy with smoke. That's where the good things end…read more There are more quarter and 50 cent vgt machines than you see anywhere anymore, and I love playing those, but their machines are the tightest I've ever experienced. You may as well play a $5 machine ; that's how fast your money goes! We spent around $2k and had very few good wins and left empty-handed. You are also lucky to get a drink server at all. If you are able to flag one down, order your drinks 3 or 4 at a time. You are better off going somewhere else to gamble.

Won $200 on $15 of free play! 10/10 would recommend especially to someone who has never really gone…read moreto casinos.

We had a lot of fun here. Was early when we went so very clean. Loved the games. Staff was friendlyread more

Hotel is not busy and the room view was the roof AC units? Online amenities say hot tub? It's…read morethrough the spa only open until 5:30 pm for a $30 pass charge. Rooms are nice and comfortable but attention to detail with the advertisement is not honest. Margaritaville good food but if you order a salad as a side it comes out all at the same time. Too much food for one delivery.

My husband and I spent Thursday - Friday April 28 -29, 2026 at River Spirit Casino Resort in Tulsa,…read moreOklahoma. The day of our stay I got a text message asking to pre-register, which I did. Upon arrival we were told I'd get a text shortly when our room was ready. We waited at the Margaritaville Bar down the hall from the front desk. The male bar tender was friendly and made a great Bloody Mary. After our drink we returned to the front desk asking about our room. I was told the pre-register didn't go through for some reason, but our room was ready. She didn't know why we hadn't been alerted. Why bother if pre-registration doesn't work? Valet parking is free BUT you need a bellhop if you want your bags brought to the room there no wheeled luggage carts. He did bring our bags to the room but wasn't amiable. I still tipped him. Our large nicely decorated 2nd floor room had a king size bed and wall of windows overlooking the Arkansas River. Huge bathroom with tiled shower, vanity outside bathroom for makeup application, small refrigerator and coffee maker. The larger main casino allows smoking while Margaritaville casino is smoke free. Both have a good variety of slot machines, but we preferred the non-smoking Margaritaville. Their bar and restaurant are closer to the front desk/lobby also. We returned to the bar for a drink before dinner. Our previous male bartender was ending his shift, so a female bartender asked about drinks. We ordered two paid for them and relaxed while talking. She came back and took the cash in front of my husband off the bar. We tip, but that was money for another 2 drinks. She never asked if it was a tip she just took it. My husband was upset and stood up telling her you just made me mad and left. She asked why so I told her she'd taken the cash, and it wasn't a tip. She said I can fix it, but I told her she messed up and it was too late to fix and left too. We went directly to the Margaritaville Restaurant next to the bar, were greeted and seated in a booth by friendly staff. We ordered Margarita's and looked over the menu. Since the bar fiasco we weren't very hungry. We ordered two appetizers Ahi Poke Nachos and Drunken Shrimp Skillet. Nachos were our favorite; Drunken Shrimp Skillet was ok. Food was good service was great. The next day we went to Fireside Grill off the main casino for lunch. I ordered the Meatloaf Sandwich, he ordered the Goldrush Burger both came with fries. The meatloaf was very good, but the bread was too thick and crispy for my liking. I wish I'd ordered the meatloaf entree. Our young waitress was nice but definitely needs more training making trips to and from the table without taking dirty dishes or bringing coffee for refills. She was pleasant and trying her best. We used all the coffee pods in our room, so I called the front desk requesting more coffee and cups also. We never got them. During our two days I didn't see any cleaning people on our floor usually I just ask them for more coffee pods. At the ice machine down the hall there was a half-used water bottle that remained there our entire stay. The room and hallway were clean, but if you ask for coffee, cups or anything it should be taken care of. We won't go back. From the bad experience checking in, lack of attention to coffee requests, our very first stay left us feeling invisible. There were good staff, but not enough of them to make up for what wasn't taken care of. We chose this hotel due to a close proximity to the Looney Bin Comedy Club since we had tickets for a program there. We liked the Comedy Club but we'd choose another hotel if we return.

Machines are stingy. Bar and grill has weird and unpredictable hours. Sometimes music good…read moresometimes not. But the highlight of this place is the staff. So nice and accommodating from cashiers to security to the grill to the housekeepers. The latter being the hardest workers up there. They keep the machines clean and bathrooms spotless.

I drove over here 2 weeks in a row and both times the ATM was not working and they would charge you…read more$8 to get a $100 out of their cage of your own money. I wasted my time coming here I had just put $160 into a machine that the minimum bet was 50 cents and I bet it a $1.50 and spent a 160 bucks and never once wonwhat I had bet , the machines are turned off they do not pay out at all in my opinion ,it is the worst ripoff I've ever been in

100.00 loss in less than 30 minutes no paylines,no bonuses, staff that's rude, you like to lose &…read morebe treated like this is the place to go

If you are ill and have a service dog, you are not welcome here. They are unyielding, won't listen…read moreto reason (or the law), and are terribly rude through it all. Ignorance is what it amounts to. But in all fairness, nearly everywhere you go in this town doesn't understand the service dog issue. When I visited recently, I went with my dog. I entered without the door greeter saying a word to me. I went straight to the ATM and AS I WAS PUTTING my card in the machine to withdraw money to spend? I was approached by TWO security officers who told me I could not bring my LAPTOP in. Nothing was said about my dog. I left to put up my laptop. The moment I got back, that same silent door greeter saw me approach while he was on the phone. He quickly told his caller to hold on while he rudely and loudly told me that I had to leave as I stood there with my dog's leash in hand. "You were told not to bring that dog in here." I responded, "No, I was told not to bring my LAPTOP in. My dog is a service dog and can go with me wherever I go." "Where are his papers?" He stupidly asked. "In my LAPTOP!" I exclaimed. Idiocy in charge. Stay away.

Worst most frustrating experience ever at the bar which ended up being a warning for the whole…read moreplace. Doesn't seem to be anyone in charge either because nobody cared. It's dirty and smells moldy. Giving a one star because zero isn't an option. I left have my drink there and just walked out. My wife got sick and threw up her drink I bought her there about 5 minutes down the road. Time for new management.

Went to Kickapoo casino 6/5/25. Played and actually won a 1600$ jackpot. After aprox 10 minutes…read moresome lady claiming to be a manager Said I'm sorry but your jackpot is void, stated o had put myself on a banned list (which I did not) keep in mind I have and have had a players card for years and have accumulated points, free play along with being on the monthly mailing list. I asked to see documentation supporting her claim, was told I couldn't see anything. Point being is obviously the thrives can make excuses to steal your money with no player recourse. Do not go to Kickapoo casino!

The atmosphere was nice, the staff was not rude or anything like the reviews said... However, I am…read moredefinitely kicking myself for not believing the reviews as it is very true that this casino does not pay out. Anything! We got to watch a few bonuses, but we did not even ever win what we put in... 400 bucks. Gone in 40 minutes not worth the drive.

Small Cozy Clean let's you hit a little something and easy to park. We also ate once it's Very…read moreReasonable and food was good. Self serve beverages and very clean restrooms.

Can't say too much about the gambling here because I didn't donate a lot but it surprised me when I…read moredid a full walkthrough and noticed that there is a second floor full of machines as well. If this is your first time in here like mine, you can explore around and find many many Nook and crannies like you've entered little rooms of machines, it's pretty neat. I'm sure it would get tiring after a while or many trips back to here. What I like about here is there are table games like most medium casinos. I would consider this as one and the table limits are low, for example, $5 as compared to $10 or $25 at large Casino like Choctaw or WinStar. Also there is a food court here (kun1 a mall) I guess for the budget-minded food consumer here instead of the expensive restaurants that amplify their menu prices. It was closed this particular Sunday but I could tell it would be a good value to eat here and not worry about going outside for something cheaper down the road. At last there are drink stations here for your beverage enjoyment pleasures because the cost is free hundred for each cup and the unique thing that I like about here is this is the only Casino where I've seen where they dispense SOFT SERVE ICE CREAM (gasp!) in a cup!!!! McDonald's has left the chat. Connected to the hotel are numerous ballrooms and hotel with a garage connected in the back but parking is ample out front as well and there is valet parking.

This place has been awesome for services for both hotel room and the casino play. They have been…read morevery accommodating on our needs and always very nice to assist. The place is clean and very roomy. The casino is quite large and has a big variety of slots and table games. A big shout out to Stacey Costa for making our stay a memorable one, thank you.

Lost 300 an finally got a bonus round which paid 0. I felt…read moreripped off Will never go back

food was very great & fresh, fairly generous portions of food, server was nice & everything came…read moreout quick