We booked a duplex cottage with one queen bed at Woodfield Manor for a weekend getaway in the…read morePoconos, and it was a great choice. Booking online was easy, and check-in was simple--we just stopped by Frogtown Chophouse to pick up our keys and finished the paperwork the next morning. Our cottage was clean, in good repair, and surprisingly quiet given that the restaurant is on the property. The space is set up well for a couple or small family: a bedroom with a queen bed, a living room with a queen sleeper sofa, a small kitchenette (fridge, microwave, toaster, coffee maker), and even a propane fireplace that was perfect for chilly September evenings. While the fixtures and linens were a little dated, everything was tidy and comfortable, and the unit could easily sleep four. The only real downside was the low water pressure in the shower--not ideal, but not a deal-breaker either. At just over $500 for two nights, we felt it was a fair investment for the experience. The on-site restaurant, Frogtown Chophouse, is highly rated, and we enjoyed stopping in for cocktails one evening. The bartender gave us excellent local recommendations that added to our trip. All in all, Woodfield Manor offered exactly what we were looking for: a quiet, comfortable, and relaxing home base in the Poconos.

Autumn is my favorite time of year and I was looking to spend time admiring the fall foliage. I…read moreabsolutely made the right choice to book here. We arrived Friday afternoon (October 11 2024) and stayed for three nights. This place is a little slice of heaven tucked away in the Pocono Mountains. When we arrived to check in, Chuck was there to greet us. He is a wonderful, welcoming gentleman. He gave us literature about things to do and happily answered our questions. Our room with its queen sized bed and adjoining sitting area was clean and comfy. We appreciated the small refrigerator and microwave to store and warm up our late night snacks. One tv in each room made it easy for one of us to nap and the other to "veg" out, if we wanted to! It's true the front desk is not manned twenty four hours, but you are given a number to contact in case of an emergency. And the guests are asked to observe quiet time between 10pm and 8am. This worked for us. I didn't miss the hundred room hotel with potential all night parties next door. After a day full of fun Fall festivities...quiet, peaceful and cozy is just what we needed. We are certain to visit again, perhaps in the spring or summer season. But definitely, most definitely again with the changing of the leaves.

Came here over the summer and this place is beautiful, high-tech, and modern... unlike most places…read morein the Poconos. I stayed in the Concierge King room with a pool view, and the whole vibe was amazing. Outside by the pool it really gives spa-like relaxation vibes. Everyone was just chilling, relaxing in the sun, and sipping drinks. If you're looking for a place where you can unwind, hang out in the pool, and just enjoy a peaceful atmosphere, this is definitely a great spot, especially if you prefer a more modern, upscale feel rather than the traditional Poconos resorts. My only complaint was the food. They do have a restaurant on-site, but the food was just average in my opinion. Nothing terrible, but nothing that really stood out either. That being said, the overall look, atmosphere, and experience of the property definitely outweigh the food, and you can always head somewhere nearby for a better meal. Overall, it's a great place for a relaxing getaway with a modern vibe.

This is my second visit to this hotel and a good time was had. Upon our afternoon arrival, we were…read moregreeted with glasses of champagne. Now that's what I call service. Check in was fast and smooth. Parking is plentiful and there's a covered area designated for smokers. I stayed in the Travelers Queen which I loved. It included a small sofa, lots of space, comfortable bed, single bathroom vanity, mini fridge, and coffee/tea maker. I stayed in room 420 which is around the corner from the elevator and faces the parking lot so it gets a lot of natural light. Our room also included an eye mask on the night stand. Note: the heated pool closes at 10pm. Outside food and beverages are not allowed anywhere outside your room. We did have plastic cups with a beverage of our choosing in it that were accepted but nothing that can be visibly seen. I would stay here again. Hopefully at a discount. One night is very expensive.

I'm really surprised to see that this resort has received low scores in the past…read more This hotel was really clean, had the proper upgraded amenities and EVERYONE I encountered was pleasant and helpful. The food options were great and the property was easy to navigate. The property reminded me of a well maintained Vegas property. I will definitely be staying at this property again when I'm in the area. The only negative was the smoke smell as you walked through the casino. Smoking is acceptable, so it's something that I just had to deal with. Thank you, Mount Airy Team, for such a pleasant experience.

The hotel provides a mostly pleasant experience. We aren't much for casinos but found the location…read moreconvenient so decided to give it a try. Arrival was a bit rough as the valet lanes were completely blocked by large buses. Instead of being helpful or explaining anything, the valet was rude and told us we couldn't leave our car parked in the entry/departure lane. We were simply looking for a place to allow the bellhop to offload our vehicle but no one explained where we were meant to go. Note that the valet is complimentary which is nice. Free self park is also available on the casino lot. Luckily the check in was smooth and the folks at the desk were pleasant. On room entry, we found the room to be clean and spacious. The bathroom was especially nice given its generous size and ample stock of toiletries. The beds were comfortable as well. Drawbacks in the room include lack of mini fridge and microwave. They will provide one on request, but charge $25/day. A bit steep. The room was also frigid. When we arrived, the AC was set to 63 degrees. We of course turned it up but after each housekeeper cleaned, the thermostat was set back to sub zero temps! Final drawback was that the room did have faint odors of cigarettes despite being a non smoking room. It became less noticeable the longer we were in the room but never quite dissipated. Our favorite thing about the hotel itself was the lovely golf course view from our room and the onsite hiking trail. The trail is really lovely and well kept. It runs alongside a stream and is set back from the road nestled in the loveliest trees. So beautiful this time of year with the changing foliage. I wouldn't be opposed to future stays but would likely explore some other options in the Poconos first. The onsite restaurants were letdowns in our opinion but we did enjoy some offsite eateries nearby. I would call this an above average experience. Probably best for those folk who want to enjoy the casino!

What a rip off. Their was no water pressure and very limited hot water No microwave,no clock,…read moreOverall very disappointed with our stay. Wouldn't recommend to anyone.

My daughter's wedding reception was held yesterday at Memorytown and it was perfect! The setting…read morewas beautiful, the acoustics, the food and the service were amazing! The reception was smack in the middle of a Nor'easter snow storm. Lisa, our coordinator personally drove some staff in, all of the staff slept there that night and helped us all dig out the next morning . From the salon for the girls to get ready, to the rooms and cabins, we felt pretty pampered. For anyone considering, I wished I had booked a breakfast for our guests the next morning because the cafe was adorable. Oh, there were also so many great photography opportunities!

Kitchen stocked with eggs, milk, juice, eggs, delicious bread and blueberry jam. Anything you need…read moreto cook and prepare meals with. I mentioned to Greg that we were getting lobsters. Without even a moment of hesitation, he gave me lobster crackers and picks. Extremely clean, comfortable and fun. Full size pool table, foosball, indoor shuffle board. Close to camel back resort. We were 3 couples and we Recommend this wonderful home! We are planning to go back again!

I came to this property with a group of friends as a birthday gateway. We all were amazed by the…read morehouse as soon as we walked in. The house is so beautifully decorated, very clean and with all the amenities you will need to spend a weekend here. We were delighted by the welcoming set up with Champaign, a basket of fruits and snacks. We all enjoyed playing all the games available, the amazing view of the mountains and barbecuing on the back deck. Before check-in at the house, We spent the day at Camelback Beach Water Park, which was blast for all of us. The park is very close to the house. Our host, Greg, was very helpful and accommodating and The deposit was refunded to us very quickly.

0 stars for housekeeping -- they didn't notice our original shower was broken, they didn't clean…read morethe shower when we requested it when the floor was wet (because the shower curtains are very short). This was by far the laziest housekeeping people we've ever encountered in our lives -- instead of taking the requested dirty towels away and replacing them, they left everything on the ground and just dumped a pile of towels on the sink. Additionally, they barely made the beds -- the sofa bed was ignored while the main mattress' sheets were all touching the ground. Only the kids bunks got remade properly. We passed other rooms and it looked like they actually made the beds, so we probably got assigned the world's laziest person. Food: buffet food is meh. Restaurant food a step up. Stick with dunkin' for breakfast. Ice cream not bad, soft serve is large portions. Mirror maze was basically all broken. Only 2 things really worked when we went in, by the next day only one worked. Pay dirt (mining gemstones/fossils) was a high value activity for my kids - extra worth when you have the 25% discount. Water park is tiny and cold (there's a few small hot tubs), but has a lazy river; slushies standard ICEE brand, mini golf is sad (only like 7 holes maybe). Kids had a ton of fun at the candlestick bowling -- there's a bunch of game modes to try. Only worth if you get the unlimited. Magiquest was 4-6 hours of running around fun and defeating monsters. Wands and attachments are all upcharges from standard. Mostly can only access up and down with elevators so when one is out of order it takes forever. We didn't experience anything outdoors bc of rain.

This experience was pretty much what I expected it to be during Christmas week - overcrowded. Now…read morethat we've got that out of the way, I will say that this is something fun and different to do. Especially when it's freezing outside and you need a way to keep your kids occupied. The hotel is actually smaller and easier to navigate than I had expected. It's only 3 floors, so even though elevators tend to have a wait you can use the stairs to get around which is nice. It's also a short walk from rooms to activities and restaurants. Things I loved - + The cozy lobby with a roaring fireplace and gorgeous Christmas decor + The kids nook in the room that had bunk beds and a tv + The kiddie slide area at the pool + The gift shop which had a lot of great toys, a build a bear and a candy store + That the pool area has a bar. + Fun activities outside of the pool like bowling, arcade, mini golf and the magic quest scavenger hunt + Dunkin' Donuts + A cute dance party for the kids at night in the lobby Things that were meh - + The pool area was so unkempt. Chairs are packed in on top of each other. Staff needs to do a better job of clearing out old towels, life vests and garbage from chairs. It's gross to have to walk by the same old pizza box for hours. Staff can easily do better with this. + I wish they had more activities on a Saturday morning. We saw a schedule that had morning activities on some other days, like a meet and greet with the wolf and yoga. Surprised to see nothing on a Saturday. I also wish the pool opened at 8 instead of 10! + Fireside restaurant. Mediocre food and high prices are definitely not surprising here though. Overall - something fun and different, and definitely worth checking out for a change of scenery. But if you can swing going during a quiet week I'd definitely encourage to avoid crowds.

PROS: this place is wonderful! They have skiing, snowboarding, and snow tubing! Staff is friendly,…read moremany time slots available, and they have food CONS: there is no lodge to sit in and wait for your friends to be done skiing. It's overpriced as snow tubing is $90 on the weekends. OVERALL: I only recommend coming here if you don't mind spending a ton of money and if you're not going for the ski lodge

I rarely leave negative reviews, but our experience at Camelback Resort over Memorial Day weekend…read morewas disappointing enough that I feel compelled to share it. My family and I checked in on Friday and were scheduled to stay through Monday. We arrived in time for the advertised 4:00 PM check-in, only to find the resort completely overwhelmed. After waiting approximately an hour and a half, our room was not ready until nearly 6:00 PM. On Saturday, we spent the day at the indoor waterpark and rented Cabana 1. The highlight of our trip was our waiter, Andre, who provided exceptional service and was friendly, attentive, and professional throughout the day. Unfortunately, the rest of the weekend took a turn for the worse. Later that afternoon, my daughter began feeling unwell and developed a fever. I went to the resort gift shop looking for children's Tylenol or ibuprofen, only to discover they carried neither. For a family-focused resort catering primarily to children, I found it surprising and concerning that basic over-the-counter children's fever medication was not available for purchase. When I asked for assistance, I was handed a first-aid packet containing aspirin, which is not something I would ever give to a child. Because my daughter's fever continued to rise, we made the difficult decision to cut our vacation short and return home that evening. Before leaving, we arranged for bell services to assist with our luggage from Room 529. I personally packed all of our belongings and helped Evan, our bell boy, load everything onto the luggage cart. Once home, while unpacking after tending to my daughter, I realized a mesh bag containing several items was missing, including my husband's Burberry swim trunks, my daughter's RuffleButts swimsuit, and her water shoes. The following day, I contacted the front desk, Lost & Found, and asked to speak to Evan at the bell services department. My information was taken, and I was told someone would call me back. No one ever did. I followed up again several days later and received the same response. No manager was available, no Evan, no answers were provided, and none of our belongings were ever recovered. While losing personal items is frustrating enough, what was most disappointing was the complete lack of follow-up, accountability, or customer service. Not one person contacted me as promised. Not one manager reached out to address the situation. Between the delayed check-in, lack of basic children's medication availability, and the disappearance of our belongings followed by zero communication from management, this was not the family vacation experience we expected. I can overlook mistakes. I cannot overlook poor customer service and a complete failure to address a guest's concerns. Sadly, after this experience, I would not return to Camelback Resort.

Terrible experience. People in the next unit threw a loud party -- music was blasting like it was…read morein our own room. They were banging on the walls, screaming, swearing... it was chaos. I called security, they said they'd handle it, but nothing changed for over 2 hours. It's nearly 2 AM and we still can't sleep. If you care about peace, safety, and rest -- stay far away from this place.

Rented an AirBNB. Awesome place to stay with the family. The…read moreworst part about this was the "village" security was horrible!! They act like they own the place. Nasty attitudes to us. We got to the gate at one part during the day and there was a huge line. Why? Because the useless security guard has to make a call. One guest was even walking to the guest house registration place to see what was happening because no one was at the little security house. Then once the security guy decided to show up he had the audacity to have an attitude!!! Cursing at us and telling us we will wait all day for him is he wanted us to.