As an attendee, not a customer, I'd say that they are pretty professional and patient with large…read morecrowds.

I had the pleasure of working with the Dave and the late George Rodman. You couldn't ask for more…read morecompassionate people. The service went smoothly and my Dad, who Was a World War 2 veteran had a beautiful service at The temple and the cemetery. Everything was seamless. I think a family owned funeral service is best, as they know their community and do so many events to better our area.

Lola Tom was extremely helpful from our initial meeting until the funeral. The ceremony was a…read morecelebration of life blending Chinese and Western traditions. Lola and her team were exceptional with the Chinese details. Our loved one was living in Quincy, but her roots were in Brighton. We appreciate that Lola and Hamel were able to secure the use of a Newton/Brighton funeral home. This venue allowed elderly friends to pay respects locally. Lola and her team had every detail covered. The amenities and services provided to our loved one and our visitors made the experience exceptional at this time of sorrow. Chinese snacks and refreshments were provided for the day. The car service and police detail were excellent. Hamel did their due diligence by driving out to the cemetery and our funeral route in preparation for the day of the funeral. Lola also dealt with the cemetery and the florist on behalf of our family. At the funeral, Lola explained both in Chinese and English for our visitors the particulars of the day. We were extremely pleased with Hamel and would highly recommend them, but especially their Asian services.

If you are looking for Chinese funeral services in the Boston area, please choose this funeral…read morehome. Our family lives in Newton and made a hasty decision regarding a different local funeral home as our grandmother passed in the middle of the night. This other funeral home we chose did not have any guidance to offer regarding transportation of cremains to China and so we called Hamel Lydon. Though we did not conduct funeral services or cremation through them, they were extremely kind and helpful regarding next steps for our family and even reached out to this other funeral home to help coordinate. This process is never easy but it was a relief to speak with someone who was well versed and willing to help.

Allen, Eunice, Rob & staff (JoEl) are amazing! Top-notch,…read morecaring, kind, compassionate, and they host mini events. They did an amazing job on all of our family's needs and we have 17 family members laid to rest there (which goes to show you how great we feel about them). The Gardens is a really special place that is not a "sad cemetery" . It is an amazing place to honor and celebrate lives. The events are superb, and the staff is the absolute best with simple gestures that go a long way that other cemeteries never do. 1,000% recommend!

I met Eunice and Alan in 2019 when a friend's 16 years old child was being buried here. It was an…read moreincredibly difficult time. But Eunice and Allan were so patient, compassionate, professional. I was so touched by how much they knew about Chinese culture to make sure families feel good that their loved ones are blessed by all the good Karma. Since then, I come here every February to visit my friend's child. I always want to check in at the office to see Eunice and Alan. It always touches me that Eunice remembers the child's name, remembers my connection to the child. Their warm smile, calm and smoothing demeanor carry that genuine love and care for people in this world and next. Today, Eunice gave me her golden rabbit statue because it is Chinese New Year time. I am very touched. Thank you, Eunice, for bringing love and care to a sad occasion.

My mother died December 2023 and we were able to quickly and easily coordinate with MacKinnon, at…read morevery reasonable cost. Then two months later my wife's mother died and I called MacKinnon again, same positive experience as we again needed to keep things as simple and stress-free as possible.

They are caring all questions answered quickly made it so easy and pleasant to work withread more

I buried my husband from there and think the service and care given was exceptional. I can't say…read moreenough about this funeral home and it's manager. A+ rating in every way. What a great send-off my husband had.

Timely Professional…read moreAccommodating Few people approach funerals with a clear head and a solid plan - especially when a loved one passes quickly. With that in mind, my mother and I were given patient, clear, helpful guidance as we reviewed options available to us, allowing us to make informed decisions despite the difficult time we were facing. Rich specifically was exactly the friendly, composed, communicative liaison on our behalf that we would have hoped for, though every staff member we encountered was knowledgeable, supportive, and highly responsive. The proceedings were made comfortable, safe, and seamless despite COVID restrictions. If you're facing the difficult task of preparing for a funeral, I recommend Sullivan's services to help you through the preparations smoothly.

A member of our family had passed recently and we had scheduled a funeral as well as a cremation…read morefor her. However, on the day of the funeral and cremation, we were notified by the company (at the crematorium) that they cannot proceed with the cremation because the proper paperwork as not received by the funeral home. Connie was the person placed in charge of processing our funeral as well as the paperwork. When we called Connie to ask what was happening, we were clearly in distress and Connie had raised her voice at us telling us she did not appreciate our tone. If a delay happened in your service for a member of your family, wouldn't you be distressed? Connie is an unfit candidate who can't handle frustrating situations. We are in further distress especially after how the funeral home and Connie had handled their jobs. There are so many other places to hold a funeral service, this is not even one you should consider.

David Malo and his team were nothing but super supportive and responsive with every detail. With…read moreeach decision, we were guided with utmost professionalism while offered experienced recommendations. We changed a few details along the way but at every curve they were responsive and quickly confirmed back. Thanks to him and his team, our family could grieve stress free. God forbid but whenever we experience another loss, we will turn to Russell-Pica.

During a profound grief, the Spencer's provide my family with exceptional care, compassion, and…read moreprofessionalism. We are incredibly grateful for the kindness and dignity during thru a difficult time.

William Spencer has been highly supportive, an excellent advisor and only shown great care,…read morecompassion towards me in the midst of losing my mother and all the work needed to honor her life. He has demonstrated patience. Even after her Memorial Service, he has answered my questions and offered helpful ideas as I wrap her estate. I highly recommend this family-owned funeral service.

My brothers funeral was held here yesterday 10/18/2023. I…read morecan not begin to express how well my family and my brother was treated. Bob was nothing but professional, helpful and sympathetic with us. My brother had an open casket. I can tell you this, 8 out of 10 people could not believe how well my brother looked in his casket. Thank you Lawler Funeral home and Bob for helping my family through this very hard time.

Bob Lawler helped my family during a difficult time. Bob consistently led us to the appropriate,…read moredignified choice as we planned for our mother's funeral. Bob was always supportive-never pushy. We felt his prices were reasonable and the services he provided were of great value. I highly recommend Lawler & Crosby.