We had a blocked sink that we could not clear and had a great experience with Casper Plumbing. We found them on a facebook community board with multiple recommendations. I left a voice message and then received text communications coordinating a visit with a 3 hour window for the next day. Closer to the appointment, I was able to narrow down the timeline to know their eta. The young man who came out was polite and professional and efficient. He was able to clear the trap and vacuum out all of the hair/soap-scum/toothpaste that was causing the clog. They invoiced us through email, charge $250, which we were able to pay with a click. I would definitely use them again for responsiveness and ease of use. read more

Casper Plumbing & Heating - Blocked sink - Plumbing Near Me - Quincy, Massachusetts

I have a leaking pipe under my shower tub. So I called Casper Plumbing and Heating because they have a lot of good reviews. Their rate is $250/hour, with free estimates. The first plumber came to inspect it on Monday and politely told me he didn't want to do it as it would be too difficult. Then a second plumber came on Tuesday. He checked our pipes and said the same thing. Two days later, I received a bill from Casper Plumbing and Heating for $400! What the hell! This is ridiculous!  I would NEVER do business with this company again. If anyone is looking to have plumbing work done, I would suggest you hire someone else. read more

Went down to the basement earlier this afternoon and found my water heater leaking all over the cellar floor Called Casper Plumbing and Heating and was taken care of immediately. The first technician was Corey and he got the old tank pumped out and prepped for the second tech Matty who went right to the task. These two young men had everything down to a science and got the job done . My experience with Casper was EXCEPTIONAL!! and Corey and Matty were fantastic. Thank you for a job very well done read more

I have used Casper Plumbing & Heating services twice and both times they were super reliable, responsive, and efficient. -------------------- The first time I used them was last month when my tenant's pipe burst early in the morning when she tried turning on the kitchen sink. I first had gone on Thumbtack to search for emergency services and was able to get an appointment for noon, but that other company kept pushing out the time they were able to come and also was unresponsive on text. I then went on Yelp to see if there was anyone that would be able to come out sooner. Casper was the first to respond and was able to come within 30 minutes. They installed new water lines to the kitchen sink where the pipe had burst, moving it a bit further away from the bulkhead door where there was a draft coming in, possibly contributing to the frozen pipes. They also suggested insulating the bulkhead door during the winter because of the draft coming in to prevent future issues. After the pipes were installed, there were issues with the kitchen sink, so they recommended replacing the faucet. Due to other emergencies because of the significantly cold weather we were having, they had to come back the next day to finish the job which was fine because only the kitchen sink was not able to be used. Since they were going to Home Depot to get a new faucet, I asked if he could also bring back insulation material that he recommended for the bulkhead door to prevent future issues. Someone came over early the next morning to finish the kitchen sink and not only did he bring the insulation material back, he also did the insulation for the door as well which was super helpful. ------------- I recently used them again to replace my gas water heater which started leaking around 930pm. I was out of state and needed someone reliable to get the job done ASAP. I texted Casper Plumbing and explained the situation and sent pictures around 10pm EST. Hoping they would be able to squeeze me in at some point the next day, I told them we'd leave the basement door unlocked so they can just go in to do the job whenever they can make time. They texted me back at 6:30am saying they can come by that day. An hour later, they arrived and finished the job in about 2 hours. I woke up to a text message letting me know the job was complete and a link to the final invoice. It was nice that they were able to complete the job without having to communicate back and forth about anything, especially since it was the middle of the night for me due to the time difference. Dealing with a leaking water heater while on vacation was stressful, but knowing I could rely on and trust Casper Plumbing to get the job done efficiently while I wasn't even around helped relieve some of that stress. While Casper Plumbing services aren't the cheapest, they also aren't on the super expensive end either. Due to their responsiveness, quality of work, and efficiency, I will definitely continue using them, especially if I need a job done right away. read more

Derick and Frank showed up on time, were respectful and cleaned my drain quickly. They were here for less than 20 minutes. Great service.

Have now turned to Casper for 3 plumbing jobs in Milton and Scituate, excellent every time. Great communication and follow-through, and competitively priced. Definitely recommended! read more

They responded in two hours and finished in two hours. Corey and Matt did excellent and neat work. I would definitely use Casper again.

On the morning of January 18, 2025 at 6:17am, While turning left on a green light from Brook Street onto Newport Ave in Quincy, the car in which I was a passenger was nearly hit by the driver of a Casper van who blew through a solid red light while heading north. I saw the driver go through two more red lights along Newport, at the intersection of Holbrook Road next to Chipotle, and again at the intersection of Hancock next to Cathay Pacific before getting on the Neponset Bridge, which I caught on video and posted here. With this being a family-owned company, it should be easy for Casper to identify their own driver if they actually care about the safety of other people -- and with signage plastered all over the van -- their own business reputation. read more

Once again, Casper plumbing came through for me! Needed a 2 leaky radiator fixed/ replaced and they did the job perfectly and efficiently. Showed up when they said they would. So glad I have them to rely on for my plumbing needs! read more

I highly recommend Casper Plumbing for their services. Our 9 year old hot water heater sprung a leak or cracked and needed replacement ASAP. I requested several quotes via Yelp and their price came in the middle range. Pat came by within a couple hours after confirming we wanted them to do the job. Your mileage may vary since we are both in Quincy (although it's great to support local). The job was done quickly and efficiently (I attached some photos of the completed job). Pat was personable and friendly. The next day, we noticed some water pressure changes. Pat came out within 30 minutes to diagnose our problem, no questions asked. It was due to sediment buildup in the pipes and not from their workmanship. Their follow-on service is good - they don't leave you hanging if something needs to be checked out again. It appears the quickest way to communicate is via text through their phone number. We paid by check and our receipt was by email. EDIT: The water heaters they install are NOT mass save eligible. Be wary if you're looking for a rebate! read more

Casper Plumbing & Heating - Completed job - Hot water heater was replaced with a Rudd - Plumbing Near Me - Quincy, Massachusetts

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Casper was the first to answer my request which I sent at like 2am for a leaking hot water tank. Frank and Pat were at my house with a new one by 1pm and had me back up and running by 2pm. Super seamless and everything seems great after the work so I'd highly recommend them. Price was also lower than a lot of others and I thought to be very fair. read more

Sean and Derrick made quick work of a clogged bath tub drain the old fashioned way; with some muscle and finesse. In and out in 15 minutes. Friendly, punctual, transparent, and eager to get the job done right. Casper Plumbing & Heating should be considered for all of your plumbing and heating needs. Give them a call today. No job is too small or large for them. A++++ read more

I would like to update my negative review on a more positive note! I texted back and forth with the owners wife and she apologized for the things that were done wrong. I won't name the things! Let me clarify it, it wasn't the job that was done wrong, it was what they didn't do that should've been done. I just appreciate her understanding and apologizing for the workers and husband behavior. That's all I wanted....when someone has a business, the key thing to remember is the customer is always right, that's it. Learn to apologize to the customer because that's what will make your company great. You will have more and more customers because your regular customers will refer your company to there friends. I meant to also say the plumbers did an excellent job on changing out some of the parts on the gas pipe. Thank you for hooking up my stove as a freebie. Thank you Kimberly Hoge read more

I've used Casper a few times now for both routine maintenance as well as an emergency call. They respond promptly, are transparent with estimates and pricing, and most importantly do a great job. I'd absolutely recommend Casper. read more

I had multiple issues at my home. Searched through the yelp recommendations and Casper stood out. I love getting an accurate window of arrival time, an accurate estimate and quality work-- I got all 3 from Casper. read more

Excellent service. Pat showed up and came in with a reasonable estimate, he was prepared to repair broken pipes leading to the shower and install new valves, balls joints and outdoor shower fixtures, job was competed in two hours. I would highly recommend his services. read more

Called Casper and plumbing yesterday with an emergency not only did they come right out but the big boss pat made sure the job was correct and my wife was happy... THANK YOU read more

Incredibly fast and reliable. Fair pricing. They made it very easy! Highly recommended. read more

Casper Plumbing & Heating - 3 combi unit boilers - Plumbing Near Me - Quincy, Massachusetts

Finding a trustworthy plumber or other types of service workers are always tough. I recently submitted a request for a quote and Casper Plumbing was one of the plumbers that the request ended up receiving the request. Issue: My bathroom sink stopped draining one day. I removed and cleaned out the p-trap below and checked out the drainage pipe in the wall noting no blockage. Even after using a manual plumbing snake and reattaching all pipes, the water was still not draining. Since I had snaked the pipes and saw no visible blockage, I was convinced that having the plumber come snake the pipe was not going to solve the problem. I spoke with Pat from Casper and he reassured me that if that had not solved the problem, he would not be charging me. Pat showed up during the COVID-19 time and had a face mask on. He was respectful and got right to work. Using an electric snake, he went into the pipes about 30 feet and reattached all the pipes. Sure enough, that solved the problem. The work came out to $250 and was comparable to all other plumbers that I spoke with. Having this experience, I would definitely recommend and keep Pat on the list for future plumbing work. read more

Honestly can't recommend Casper enough! Prompt and incredible customer service, fair pricing that is significantly better than other places I've called around to. A little over a year after having some work done there was a minor issue, they came out and fixed it the next day for no charge. So grateful I found them, my condo building will be calling them anytime we have a plumbing issue! read more

Casper really how to me again when I needed it!! I'm so happy that they are reasonable, prompt, dependable, knowledgeable, and somebody you could really trust and feel good about. Select them if you don't want to second-guess your choice for plumber. I'm really glad I found them and you will be too! read more

I have used Casper for a basement Reno and twice when pipe bursts. Pat and the team are not just great at what they do but they're also genuinely good people. They are my go to for any plumbing needs and they're response time is extremely impressive. Very reasonably priced too. Call them!! read more

Pat came out right away when I called, he was very responsive and completed the job quickly for a great price. Very professional to work with. I highly recommend! read more

I had to extend my gas line to convert my stove from electric to gas and my brother who had done this sort of work for me had moved. I called and got a quick return call from Pat, he set up a drive by for the quote, I agreed to it and had them out 2 days later. Matt was the serviceman and did it for the amount quoted, with no hassles and hooked the stove up to boot and moved my old stove out. Very happy with them and won't hesitate when my next project comes up. read more

My guest bathtub starting leaking after not using it for awhile and I needed a plumber to come look at it. Other were quoting me crazy prices just to come out due to what's going on, not Pat! He told me he would be over the next morning. Not only did he come over right on time, but fixed the problem in 45 minutes. Bathtub is working great and there are no more leaks! Highly recommend Pat Casper, especially if you are looking for an honest guy that does great work! read more

Very responsive and showed up within a couple of hours. Figured out the issue in minutes and fixed it on the spot.

Pat was extremely flexible and easy to work with. Final product came out great and he's just a genuinely good guy. Highly recommend!

They came to my house, looked at everything, seemed like they wanted the work. I asked every day for two weeks for the quote and never received it. Seems to be a disconnect between the guys and the office. They seem like good guys, just don't know why they couldn't put a and b together. read more

No call, No show. Had a scheduled appointment but no show and no call with an explanation or offer to reschedule. read more

Outstanding service! Pat is a stellar plumber and business owner. He quickly responded to our online request and offered help over the phone before we had even agreed to use his services. He and his assistant were professional and cordial as they successfully installed a new water heater and snaked our basement pipes. He double and triple-checked his work and made sure everything was fully functionally before leaving. He even stopped by and dropped off drain cleaner, free of charge. All of his work took place during the initial stages of the COVID-19 quarantine and we appreciate his generosity and hard work during this disruptive period. We highly recommend Pat and his company for any homeowner's plumbing needs. read more

Casper was great to deal with. Pat was able to come by within a few hours and took care of our issue immediately. Great service and communication! read more

I first called Casper a few years ago to fix my kitchen faucet and they were prompt, neat and efficient. Next up I had them replace my hot water heater and once again excellent service. This year I've had them look into a leaky pipe, and replace a fixture and add a water filter to my shower. Each time they are prompt, neat, efficient and just so pleasant to deal with. I cannot recommend them enough. read more

When a pipe burst in our condo over the weekend and flooded the living room, we realized we didn't have the right kind of insurance and needed help to clean up and repair things on our own. Casper Plumbing was quick to respond and repair the burst pipe at a reasonable price. Would definitely hire again and recommend them to anyone in the area! read more

We had a burst pipe with 96 year old plumbing. Our regular plumber took a look at it and said he was not equipped to handle the job. I called Pat and he was able to take a look, determine what he needed to do, and start the job within the hour. He was thorough and careful. He and his partner had to cut some holes in closets, basement ceiling, and cabinetry. They had to get rid of old press pipe, and replace it from the basement through an interior wall up to the second floor and then across the floor. It was not an easy job. They managed to do everything neatly and cleaned up thoroughly. I could not be more impressed with their work. read more

Pat was awesome. We were impacted by the Artic Blast, called him in the morning and he said he would fit us in. He kept in touch with us during the day and he committed to his word, came by before going home and fixed our home. Very reasonably priced... I highly recommend him to everyone. Thanks Pat. read more

Fast service, quick and clear communication. Super helpful with a clogged kitchen sink. Highly recommend!

came to fix a broken water shut off in my bath quick, Pat was my tech and he was very nice, no complaints.

Great communication prior to the service appointment. They responded quickly to my appointment request. Pat was friendly and knowledgable, and wore his mask as per the city mandate. He found the cause of the leak in the bathroom shower, repaired it, cleaned up after himself, and was out the door in about an hour. I highly recommend Casper Plumbing and will use them again in the future. read more

I had a sink drain overflowing onto the floor. I reached out to Casper Plumbing and Heating via Yelp. Pat responded quickly and gave me a quote based on my description of my drain issue. Pat arrived the next morning and cleared the clogged drains. My receipt was sent to me via email. Overall a great experience and will call him again. read more

Casper plumbing was excellent!! Came by during the extreme cold snap when everyone had frozen pipes. Provided great advice and was available to talk and trouble shoot issues a number of times. When things are this bad, you are lucky to get a call back but we got outstanding service and assistance with our issues. Highly recommend!!! read more