The Price of doing business with Blaze's!…read more I recently had a highly disappointing experience with Blaze's Automotive, and I feel compelled to share my negative encounter with others. In February, I entrusted them with repairing a problem that had been caused by Take 5 oil change. Unfortunately, my interaction with Blaze's Automotive quickly turned into a frustrating ordeal. Upon inspection of my truck, Blaze's Automotive informed me that additional repairs were needed, including the replacement of both valve cover gaskets, spark plugs, coil packs, and fixing a broken off dip stick. The estimated cost for these repairs amounted to a staggering $2,232.18, as indicated in the attached invoice. It's worth mentioning that Take 5 was also responsible for a portion of the repairs. However, my dissatisfaction truly escalated after I relocated to Colorado Springs, a mere 15 days later. Suddenly, my truck started leaking oil, causing significant concern and inconvenience. Naturally, I contacted Blaze's Automotive to address the issue, hoping for a resolution. I spoke with Caroline, a representative of the company, who instructed me to schedule an appointment and bring the truck back to their facility. However, I explained to Caroline that I had already moved and returning to Amarillo was not feasible for me. Despite my predicament, she callously dismissed my concerns, informing me that there was nothing they could do to assist me. Understandably, I requested to speak directly with Blaze, the owner, as I believed that he would take responsibility for the situation and provide a more satisfactory solution. To my astonishment, Caroline, rather than empathizing with my situation, stubbornly insisted that Blaze would only offer me the same unsatisfactory response. This response demonstrated a complete lack of concern for my predicament and a clear unwillingness to rectify the situation. I thought in the process of repairing the valve cover gasket, the mechanic twisted or somehow pinched the drivers side, this was the side with the leak. However, when a friend and myself pulled the cover off, I was horrified to learn that they had cracked the valve cover and made attempts to repair it unbeknownst to me. They never mentioned this mistake, only attempted to cover it up. The overall experience I had with Blaze's Automotive was highly disappointing and frustrating. Not only did they fail to fix the issue properly the first time, but their subsequent lack of accountability, poor customer service and lack of business ethics left me stranded with a leaking truck, unable to get this corrected until I was able to do it myself. If you're looking for a reputable mechanic shop, I strongly advise potential customers to reconsider entrusting their vehicles to Blaze's Automotive. Their inability to take responsibility for their mistakes and their dismissive attitude towards customer concerns make it clear that they prioritize their own convenience over the well-being and satisfaction of their customers.

These guys know their trade. outstanding diagnosis skills, great work at a good pace and as fair a…read moreprice as you will find. 10/10

The mechanic said that my car needed to be rewired as rodent had chewed on the wire…read more I picked my car up after he said he repaired the wiring. I drove it home. I turn the ignition off, the sun roof when it has been sealed for 8 years, sounds like it is going back and forth for one or two minutes. I returned and told them about it. They said that they knew about it but the cost was too expensive. I have never had trouble with the sunroof before. Very disappointed in their service. Taking it to another qualified Mechanic.

Waited 2 hours for inspection and oil change as the girl at the front desk sat there telling the…read moreother employee about how important customer service is! I've been a longtime customer for approximately 18 years.

Aardvark Automotive did a fantastic job for us. Our DEF system on our RV had a failure while we…read morewere in the middle of a trip. We have a close friend from Amarillo who was able to recommend Aardvark to us. We bought the RV to them and they quickly diagnosed the problem and provided a reasonable quote. Once the parts arrived they were installed and the RV was road tested to make sure all systems were functioning properly. Aardvark was able to quickly identify the problem and got us back on the road as quickly as possible. I highly recommend them and would utilise their services again without any hesitation!!!

I wish I could give 10 stars! My situation was that I drove my 2007 BMW 335i turbo into a large…read morepuddle and sucked water into the engine during some flash flooding. It damaged the engine and intercooler beyond repair after they tried drying things out, putting in new spark plugs, etc. Rather than total my vehicle, I elected to get a new engine and intercooler. Both Donna and Dalton are TOP notch! The folks there are both friendly and knowledgable. They kept me informed all along the way and the work they did was perfect. I even got a 12mo/12K mile warranty on my new engine. She started right up and purrs like a kitten. I'm so pleased with this place I'll def bring her back any time I need work. Oh and I would like to add that I live 6.5 hours away in New Mexico. I was just visiting Amarillo. But I trust this place more than I trust any place where I actually live.

On my way to Dallas, TX, I stopped at Scotties Transmission because of a warning on my Cadillac'…read moredashboard regarding transmission temperature too hot. The team was incredible knowledgeable and walked me through exactly what needed to be fixed. i highly recommend this place. They are very honest.

We were traveling home from our ski trip and thankful that our truck got us to Amarillo. We called…read moreevery shop in town and picked Scottie's due to the honest conversations and great customer service. They even towed our truck for us after we had mistakenly taken our keys with us home. We overnighted them to the shop and they took care of the rest. They had our truck ready in 24 hours. Art and his staff were great!

I took a recently purchased used Tundra to them for inspection. They were very prompt and quite…read morereasonable on price. Only a few minor issues were discovered that we can take care over time. There was no pressure to do the work right away. I will definitely use them for all of my vehicle service needs.

These guys are great i had my ram at a shop in canyon for 6 months straight with nothing done to it…read morethat i knew of because the guy wouldn't keep in touch with me so i called these guys and the got my truck in that next week and had it torn down next day they are still working on it but they have called me once a week with updates and have even looked over other things and gave me great advice and opinions on keeping the life long for my truck i have nothing but good to say about these guys

These guys rock. They were fast, friendly, and honest. I was stranded here by a broken Rv. They…read moregave me an estimated time to fix the problem and beat that time by a week! And this is on an old special order situation.

We we traveling through Amarillo from Washington State and suddenly heard a grinding noise. A…read moreperson told us to go to Shorty's Bear and have them check it out. They were 15 minutes until closing and helped us out anyway. Turns out one of the break pads had come loose. Thank G we didn't travel but a couple miles with it that way. The 2 gentlemen there had pads in stock for our rig and replaced it right away. Charged us a very fair price!! I can't say enough about how lucky we were to have been given this place to go to. Honest and caring, you don't hear that very often these days. BTW they are hiring.

On my way though Amarillo on a Sunday my starter failed. With a full SUV of gear and kids in tow…read more I was able to get ahold of Randy and diagnosed the issue remotely. Was finally able to get it started but didn't want to try and drive home 6 hours without shutting off the vehicle. So took it to the shop. Within 3 hours of my initial call i was back on the road with a new starter. It saved my week. Great work, fast, at a fair price. Thanks Randy and John's Auto Repair.

AWFUL experience. Which is really sad because this place has good reviews and was recommended. My…read morebrother dropped off his car 2 1/2 months ago to get some battery issues fixed. Throughout these few months, there was little to NO communication about what was happening with the car, what parts needed to be fixed and ordered, any sort of timeline, and what it would cost. Anytime we called the shop, texted the mechanic, or even visited the shop, no one was there or would answer. It became very sketchy and frustrating. Once we finally got law enforcement involved, they gave us a pick up time... just to get there and find out the subwoofer was stolen... they claim it was never there in the first place ( we have pictures, text/phone logs and receipts to back all of this up...) would NOT recommend and extremely disappointed in how all of this was handled...

Too busy to get in the office! Called three times. Went to office could not come back from lunch!…read moreNo contact

Terry Pownell (owner) is a genius. i had a front-end noise that no one could fix. vehicle spent…read more3 weeks at one shop and $2400 later, noise still there. Another shop said, 'what noise'. Terry dug in and found the issue and fixed it in one day and was a very reasonable cost. Yes, it took a couple weeks to get on his schedule, but very, very well worth it!! He has my business for life!