Super quick and always great customer service! I always use them when I get back into town!read more

Once I pulled in I was greeted and asked what I needed. They worked quickly and efficiently. Thank…read moreyou guys.

We had to stop for an emergency tire blow out on our trailer and the guys that worked here were…read moreamazing. They worked hard and quick to get us back on the road. We would highly recommend this business.

Been coming here for over 13 years. They've always been fair, not recommending services or new…read moretires I didn't need. Their prices are very competitive also. Plus, they are professional and friendly. Two thumbs up!

Decent price on tires. But they will try to rob you on repairs you don't need. Bought two tires,…read morewanted the front end aligned, they told me it needed 2500 bucks in repairs. Upper and lower ball joints, said the bearings are bad, said tie rods were bad. The steering wheel has ZERO play in it. Seems all the places do this, Les Schwabs tried to tell me once I needed a whole steering column. LOL

Thanks and gratitude to Zane and the team at the Big O tires in Red Bluff, CA. Our family was…read moredriving north on I-5 to take our daughter to college in Oregon when we got a nail or something in our front left tire. With our car FULL of her dorm room stuff and a long trip ahead, we found ourselves in the right place at the right time. Zane was fantastic, immediately helped us determine what tires we needed, and the entire crew had us fixed up and out the door in under an hour. What we thought could have taken multiple hours at an unfamiliar tire shop turned out to be a great experience with a team that empathized with our predicament and took great care of us. Thank you!

The issue I had, unfortunately, wasn't one that he was able to come out and help me with, but I…read morestill give 5 stars simply because he was so kind and generous with his time to help give me some guidance on what to do in a situation where I was totally clueless and in an area I'm unfamiliar with. Were I ever to have an issue again in this area, he for sure is the first one I'd call!

Called and made appointment for oil change and lubrication. Tech arrived on time and provided oil…read moreand filters and serviced our car at home. No waiting for appointments at the dealer. Very pleased with the friendly service.

They put their best foot forward to fix my pickup that day. They were honest and respectful. I am…read moreincredibly grateful! Thank you!!

If we could give this business 0 stars we would. We took a car in on 6/23/25. Diagnostics indicated…read moreneed for new alternator, so had it replaced. Given paperwork upon payment. All Pro had written in very fine print they heard a grinding noise which may be the water pump failing, BUT FAILED TO TELL US THAT, or we would have had it fixed. Grinding noise did not present to us for 3 more weeks. Also, in the meantime, we took it in for tire sensor lights being on. Via phone, the said they would repair with new sensor lights and change oil at cost of nearly $600. Our understanding was they were replacing all 4 sensors. Two days after picking up the car, sensor light was on again. Taking it back (under warranty) they said "Oh, that sensor we didn't replace. We only replaced 2 sensors. It will cost you more." These people are rip offs.

Had an appointment at 915am .asked for presmog and was willing to pay for a carburetor idel…read moreadjustment they said they cant do that.they cant adjust the air fuel mixture. Its needed to be able to make the motor run correctly and not pollute. Dont know what scam they did or are doing but the next shop said no problem we can do that. Never agin are any of my 6 cars going there.will not endorse that shop to any one period. That place is a joke! yI

Took my car in for repair and used engine change the insurance paid for asked them to check the…read moretransmission and they didn't do any more than they had to. Couldn't repair a code on the engine. All the repair shops should know how to do that otherwise they can't repair the engine. What a joke they are. PLEASE take you vehicle some where else to be fixed. They didn't change the air filter or fix the broken motor mounts. They basicallty didn't do a good job or any kind of job. BAD work and not completed correctly. Lame people who do not know how to do their job.

Took my truck into them spent almost 4 thousand they forgot to put a pice on top of my motor, Then…read morebroke the clips on the face plate but said they did not do it, well when it was In there care it was not broke. After picking up my truck I notice under the drive dash there was a pice missing. I called spoke to Chris try to explain that a piece was missing. He stated there was no pice missing and I was called a person who was winning. No mater what I said Chris called me a lier. Instead of asking me to bring it in he rather lie pn the phone. Took it to a different shop and 3 people there said yes that pice under the dash is missing you can see where it screws into it. Last thing Chris said is I was not welcome there and he was not doing business with me. This is my truck and when I hear thing that are wrong I say something. I was also told the air shocks he put on one of the wires was put on wrong. I WILL NOT SPEAK HIGHLY OF THIS COMPANY. They are very rude and disrespectful. They did half ass work on my truck. I'm not the lier Chris and the younger kid is the lier don't come back say you were then you go and hide my review. Shows you have something to hide

Customers Service was very attentive from Amanda. Chris was able to get the estimate ready in no…read moretime and then we scheduled the repair. This is my go to since their diagnosis was honest and very precise. They even called to update me on the price change which was cheaper than the original quote .

After trying to locate the Unicorn of Control Modules at four parts stores in town, I contacted…read moreOlivia at Growney motors who was the first person to ask for the VIN number to increase accuracy of locating the correct part. Promptly retuned phone calls and expedited delivery. Pleasantly surprised with service and parts Departments. Thank you for taking care of my ride.

Couldn't have worked out better. We stopped in Red Bluff for the night coming back from Arizona…read more Truck wouldn't run in the morning - towed to Growney and although busy said they would look at it the next morning. Well, they called that afternoon, had it figured out and fixed - but wanted to keep it overnight just to make sure it was good to go. Fine by us, the wind was howling and we didn't want to on the road anyway. Got it the next morning, ran great, and made it home just fine. What could have been a real side of the road hassle turned out to be a little blip in our travel plans. Thanks Growney!!!

Brought 2017 Dodge Ram in for Oil Change; 2000 miles later Luckily…read more I preformed my own oil change on same 2017 Ram. Not my imagination, The Oil Filter was ready to fall off and oil was everywhere. Total engine failure was eminent.

I lost 3 of 5 lug nuts on my right front tire on a Saturday night while on I-5 after striking a…read moretruck tire sometime before. My Insurance sent a tow truck and per their recommendation I had it taken to the Chrysler dealership. It was parked overnight and moved to the service department the next morning by staff. I was told to come in Monday morning and they wrote up and tagged it quickly. They told me they might get to it that afternoon. I walked back to my hotel down the road. I had two nights in town and was concerned about having to spend a third or fourth night so I called my brother who drove up from San Jose to get me home. Late in the day after sitting in the waiting area most of the afternoon the service manager asked me about my car. He made a quick check and assured me that unless they found some other damage this should be a quick job. I told him I could come back in a couple days and he was able to have my Subaru ready shortly after I arrived. The cost of parts was $70+ and they waived the labor. As an out-of-town customer with no service plan and another make of vehicle I had expected to go to the back of the line and it started that way but the 'service manager' stepped in to give me great service at a great price. I am truly grateful.