Great emergency care oof our Ram Promaster 1500. Our vehicle…read morehad 5 warning lights on. We had just taken it to another dealership for oil change, 5 tire balance and rotation, parking brake check, and had requested full brake check and alignment. We had been driving for about an hour on the beginning of a road trip when the warning lights came on. We called Red Bluff as they were the closest dealership. They looked at the vehicle quickly, showed us in person and with photos exactly what they could immediately see was a problem with the brakes. They worked on the vehicle that day and the next and we were on the road the next day. They carefully explained everything and kept on with the excellent diagnostics throughout and repaired everything they could. They made recommendations for the next service at our final destination as well as yearly recommendations for our vehicle.

So Monday August 19th, the service manager "SY" decided to come out and tell me "Since nothing we…read moredo pleases you, please do not come back" MY PLEASURE. First time in, weeks after purchasing my car from Corning ford the sister site of Dodge. To get my stop start battery replaced and the wheel hub thing reprogramed. That was a fight as they said that the extended warranty would have to cover it and they wouldn't when it should have been paid for from the purchase of the car being only a week or so. Complaints after getting car back: GREASE all over my new vehicles headliner. Trim in back of car was not secure, seat belt clip trim broken. Key fobs would not work. Rubber seal on back hatch broken and not put back correctly. See photo's Second time in...... The service manager at the time Noa assured me he was going to reset the fobs, and CLEAN the mess they made up. Complaints after getting it back: GREASE STILL on headliner, floor matts covered in dirt, clips for seat belt trim STILL broken. Rubber bulb seal still broken and not installed correctly. SEE photos. Third time in......Coolant Reservoir leaking. Ely did a GREAT JOB. NO COMPLAINTS. Husbands new car now. First time in backup camera was changed from full screen during an auto body shop repair, and now it also has backup lines. We were told nothing was wrong with it. Complaint: Nothing was done even though we have photos of what it used to look like and emailed that photo to Ashley when she worked there. Second time in.... Water pump out, ELY again did a great job. After a small learning issue about the deductible of the warranty on car purchased from Corning ford.   Complaint: The backup camera was still not addressed correctly. They know it is not normal and passed the buck onto us to call the stereo manufacturer to finish the job and figuring out a setting or something. Third time in: Battery was put in at Corning Ford complimentary after purchase as the car battery died within months. So back and forth with Corning ford and red Bluff dodge. Complaint: Had the CORRECT battery for stop/ start cars was installed in the first place by ford then the battery would not have had to be replaced. however the battery states warranty void if installed on stop/start vehicle. Ours is stop/start so the battery did not last at all. Even the tech that put the battery in did NOT put the felt cover back over the battery and I stopped him and said something.  Last words: If my vehicle was treated like it was yours and not left in such a bad way I would have NOTHING to bitch about!!!!!! END OF STORY.   Owner posted a reply to my review on google saying reach out to us via text or whatever but left no person to contact.

Smog Man is awesome! 5 Star! Great help. Fast & excellent service. Professional and positive…read moreatmosphere. Support your local business. Smog Man 10 Stars!

Very professional and informative. Smog was fast and successful! Great value. I would recommend.read more

I purchased the full car detail package and paid an extra $100 for them to remove my seats and my…read morecar looked worse than before they came. I called and the guy came back and I emphasized that I paid more for the full car detail which included taking out my seats and still did not do it. He told me he used a hair dryer to dry my carpet and took a magic eraser to my dash board. Worst $300 I ever spent definitely do not recommend. If I wanted to dry my carpet with a hair dryer and use a magic eraser I would've just done it myself

Keisha the detail was super friendly and upbeat! Her work ethic is so strong im very impresed with…read morequality of service i recieved.

Brought 2017 Dodge Ram in for Oil Change; 2000 miles later Luckily…read more I preformed my own oil change on same 2017 Ram. Not my imagination, The Oil Filter was ready to fall off and oil was everywhere. Total engine failure was eminent.

I lost 3 of 5 lug nuts on my right front tire on a Saturday night while on I-5 after striking a…read moretruck tire sometime before. My Insurance sent a tow truck and per their recommendation I had it taken to the Chrysler dealership. It was parked overnight and moved to the service department the next morning by staff. I was told to come in Monday morning and they wrote up and tagged it quickly. They told me they might get to it that afternoon. I walked back to my hotel down the road. I had two nights in town and was concerned about having to spend a third or fourth night so I called my brother who drove up from San Jose to get me home. Late in the day after sitting in the waiting area most of the afternoon the service manager asked me about my car. He made a quick check and assured me that unless they found some other damage this should be a quick job. I told him I could come back in a couple days and he was able to have my Subaru ready shortly after I arrived. The cost of parts was $70+ and they waived the labor. As an out-of-town customer with no service plan and another make of vehicle I had expected to go to the back of the line and it started that way but the 'service manager' stepped in to give me great service at a great price. I am truly grateful.

i can't say enough about the guys at this place ... i can't really go into details, but i will say…read morebeing an account holder MAY have played into it a bit, but these guys went 150% above & beyond to help me when i was stuck in a terrible situation. NEVER have i received this type of stellar service from ANY place i deal with, even regularly. thanks guys! -Jeff @ Ed's Automotive Sacramento, CA

With all this rain we've been having are are still gonna have this next whole week, seemed like a…read moregood time to replace the wiper blades and get some Rain - X. The blades were easy to find and install. Did it myself, but I think they'll put them on for you for free. Rain - X is a blessing for rainy weather. Makes you have to not even use the wipers once you go freeway speeds. Easy in and easy out, no probs, that's the way I like it.