1. Cassinelli Alex, DMD

    1. Cassinelli Alex, DMD

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    West Chester, OH

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    Cassinelli Alex, DMD

    5.0 (1 review)

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    West Chester Dental Group

    West Chester Dental Group

    1.9(51 reviews)
    3.1 mi

    I was hesitant about selecting a new dentist because I have had so many bad experiences in the…read morepast. Even so, I needed to get it done, so I called up West Chester Dental based on reviews on Yelp. I have to say, I'm glad that I listened to Emily R. and Lara P. My experiences with West Chester Dental have been outstanding. When I called up to discuss becoming a patient, Tyler was very helpful and answered all of my questions. Given that this is a fairly sizeable practice, I had the option of dentists, and after some discussion about my preferences and needs, she set me up with Dr. Goel, the head of the practice. I came in for my first appointment just to assess where we are at and put together a treatment plan, and everyone was just so pleasant and nice. Dr. Goel came in and introduced himself and asked how I was doing, and when I replied that I was stressed, he assured me that this was a stress-free environment and that everything would be fine. He couldn't be more right. I have had no stress when I have been in to see Dr. Goel or his staff, even with my anxieties. Since my first visit, I have had some fairly extensive work done, and have more to go. I have had a variety of work done in the past, and Dr. Goel and his staff do such a better job of performing the work and handling the paperwork. The process has been seamless, even when dealing with my insurance carrier. I had oral surgery, and came out if it with nearly no pain. I required a top plate, and when it has needed adjustment, they have been able to get me in same day and get the adjustment done. My last appointment took less than 15 minutes, and made such an improvement in the fit. I also like that they are not only concerned about fixing things like fillings and crowns, but they also are concerned about how it looks. The quality of the work and care is more than I expected. If you are looking for a dentist in this area of town, I highly recommend West Chester Dental. I am so glad I made the choice and contacted them.

    Horrible customer service. Been going here for years, the past view months appointments canceled…read moresame day left and right. Ridiculous since if you cancel same day you get a fee. Recently, I confirmed my appointment and they made me reschedule since on their end they didn't get a confirmation. Why am I paying for your system not working, literally have proof too that we confirmed. They had nothing soon for later afternoon as well which is what my original appointment that they gave away was. People have jobs and lives. Absolutely unacceptable all around. The office workers just well there's nothing we can do, I understand you're just doing your job and you're bad at it. No empathy for a "mistake" on your end.

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    West Chester Dental Group
    West Chester Dental Group
    West Chester Dental Group

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    Patrick O. Flannery, DDS - Dr. Patrick O. Flannery, Cosmetic and Family Dentistry

    Patrick O. Flannery, DDS

    4.5(6 reviews)
    4.3 mi

    I have been a patient of Dr. Flannery for many years now and he is the best! I have had a fear of…read moredentists since I was a small child but since seeing Dr. Flannery I no longer feel anxious prior to an appointment. He has a great chair side personality and I always feel like I have a thorough checkup and professional treatment for any tooth issues.

    Dr. Flannery has been my Dentist for 16 years now. Prior to his current office, he was with a…read moregroup and I followed him here, like many of his patients. His office is fantastic. Clean, current and friendly. Unfortunately "going to the Dentist" is never followed up with, "and I can't wait" or "is so much fun". But the staff at Dr. Flannery's office really makes the difference. His Dental Practice has expanded and he is now one of two Dentists within his office. I've been fortunate to have a few different Hygienists and can't say enough good things about Jenny. She's so nice and always so thorough. I've had a number of things done over the years. Cleanings, fillings, root canals and extractions. Always a good experience, considering the situation that is. Dr. Flannery also has a number of recommendations for other services such as Oral Surgeons and/or Orthodontists for additional services that he may not perform. I've fortunately/unfortunately used some of his recommendations as well and was pleased with the outcome. Look - it's hard to write a review on a visit to the Dentist. But if you think about it, it's what you put into it, really. Your visits to the Dentist are going to be a result of how well you take care of your teeth or how poorly you take care of them. Aside from that, yes, things will happen. I've been very happy seeing Pat and his Team for all of my Dental needs. Whether a planned visit or a last minute urgent visit, they've always been able to help and get me in quickly. Would I go back? Twice a year, at a minimum, absolutely. And you should too!!! Take care of your teeth and Dr. Flannery will take care of the rest! I'd add pictures of my teeth and mouth but that would just be weird. I also don't want to take pictures of the office, since it is a medial office with other patients, privacy, potential witness protection program participants and other teeth kinds of things.

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    Patrick O. Flannery, DDS
    Patrick O. Flannery, DDS
    Patrick O. Flannery, DDS

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    Cassinelli Alex, DMD - orthodontists - Updated July 2026

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