One of my crowns had broken. My current dentist said wouldn't be covered because it was less than…read morefive years old, and that I should check with my previous dentist. However, my previous dentist had sold the business to Wright Jacobs. I called and they said come in for an evaluation. Basically to talk to me and take a look. After looking, they said they couldn't cover the entire cost but would give me 20% off. The 20% off they quoted was the exact same price as full price at my current dentist. So I decided to stick with my current dentist. later, I got a bill for $80 for that evaluation, which was merely opening my mouth, looking at the temporary crown, and saying no we can't cover the entire thing. Seems a bit unfair to charge somebody for doing nothing. They never stated that it would cost for the eval. And then quoting a full price yet saying it was discounted.

From the owner: Everyone deserves a care-free smile. At the Wright Dental Center, we offer comprehensive dentistry…read moreand the highest quality of care. We treat you as if you were our own family, because in our eyes, you are. At our offices, conveniently located in Cold Spring, KY, Hebron, KY, Union, KY, and Cincinnati, OH, we offer full mouth dental implants, full mouth rehabilitation and sedation dentistry, among many other services. Built on the principles of passion, dedication and professionalism, the goal of everyone in our office is to help you feel at home when you're with us. From the friendly desk staff to the doctors on staff, we all care about you and want to provide the best service possible.

Went to Florence location for extraction of a loose tooth and an exam…read more Given a "treatment plan" for a tooth extraction, cleaning and repair of a cracked filling and advised my copay with insurance would be $362.80, which I paid. Now after 2 cleaning sessions and a very simple tooth extraction I have been billed an additional $657.00 with no advisement or explanation. Aspen is not a member of BBB. Many nationwide complaints. I am currently disputing the upcharge. I will contact my insurance company.

I will never go to another Aspen Dental again. I experienced severe toothache pain on my way home…read morefrom South Carolina to Michigan. it is Memorial Day weekend and I needed to find someone to help me. Aspen Dental had an appointment available at 10:30 which I jumped at. this was a complete waste of my time. it took 2 1/2 hours for a couple of X-rays and a brief exam. After messing with my mouth, my pain level was so severe I left crying. The only thing the Dr. would give me for pain was ibuprofen which I cannot take as I'm on meloxicam. I have a 6 hour drive home, can't eat or sleep, and can't get an appointment at home confirked as all of the dentists I called are all closed for the holiday. anyone who has ever had a severe toothache knows the intensity of the pain. I had a root canal 3 weeks ago and had an infection there. I started an antibiotic but developed the stomach flu so I couldn't keep anything down. I went several days without taking the drug until I was able to again. I believe that because of that, the infection never cleared up completely and starting up on a holiday weekend of course. I did ask for an antibiotic which the dentist agreed to. Im 66 years old, and a cancer patient. I believed that a doctor or dentist are there to help. all I wanted was to make me comfortable until I get home. they told me to take extra strength tylenol which is exactly what I've been doing which did nothing. i wasn't asking for a specific pain drug, just something for the next few days until I can try and get into a dentist. what complicates the matter is that we just sold our home, moved out of Illinois to a cottage in Michigan while we wait to move to South Carolina next month. I need to find a new dentist in Michigan to help me but can't schedule a new patient appointment because all the dental offices I called are closed until Tuesday. I'm desperate so I called every dentist I could find around our small town. that means I have to deal with this excruciating pain for who knows how long. I can't believe the lack of compassion to let someone suffer until who knows when. on top of everything, this was a substitute dentists as the normal dentist had a family emergency. Because of that, they couldn't take any insurance which I still don't understand. They only charged me their coupon special of $29 which I appreciated. what I just went thru did nothing for me. I can't believe they would allow me to suffer for not only the ride home, but until I can get a hold of a dentist next week. Now I understand the one and a half stars for this location. Avoid this location if at all possible.

Good experience here , people were friendly and courteous , Dentist and staff were sensitive to my…read moreneeds , and took care of me in a timely manner , pulled my tooth with gentle care , highly recommend this place .

Terrible experience with Dr. Patel and staff Uncaring and…read morepainful left me sobbing then was told have a good day

Absolutely the best dental practice around Never thought…read moreI would say "I don't mind going to the dentist" but I don't They make you comfy and at ease

After a less than stellar doctor/patient relationship with a dentist very close by, I returned to…read moresearch for a replacement dentist when I came across Smith and Elliott. I made an appointment for a consultation and was able to be seen quickly, however that appointment had to be rescheduled and the delay for that appointment was quite lengthy. Once I arrived to the office I was not seen immediately. It didn't appear there was a dental emergency. just more appointments that there were hands in mouth. I finally was taken back to a well used exam room and subsequent trip to x-ray as I was a new patient. To this point, my review was a solid 3 stars at best. Then I finally met Dr. Elliott. I was very, very impressed with his interpretation of what I was going thru and we did have a few candid moments of proposed treatment which in all honesty I was expecting. Now I am on the wait list to get another appointment. Sigh, honestly, this is a first for me, being put on a wait list, so like in the airlines, if I don't get cleared for a seat, I'll have to go to "plan B".