I've been using All Star for over two years and I couldn't express enough how happy and satisfied I…read moream with their services. They do an amazing job taking care of my place and they pay great attention to detail. They always show up on time, they are well organized, bring all their cleaning products and equipment and are very efficient. They always leave my home spotless. Today Jacqueline cleaned my oven which is more involved than I ever thought. One needs to preheat the oven then apply the product and let it sit overnight. She texted me the instructions the night before and today she took care of it and my oven looks like new after she finished. I recommend All Star to anyone looking for a quality hassle free and home professional cleaning service.

If I could give Jacquelene and her crew a 0 I would but I have to put 1 star for the sake of…read moreposting the review. Like others who left a positive review, I had an amazing experience with Jacquelene at first. A few things seemed a little odd and unorganized but looked past it as I really got along with Jacquelene and her crew was very thorough in their cleaning when they came. However, the last time they came to deep clean my house they made a huge mistake that went unaddressed by Jacqulene for more than 48 hours and required me to follow up with her multiple times over the course of 3 days, waiting to hear back from her to make it right. Ultimately, I never heard back from her and told her I would no longer be using her cleaning services. I had asked for my house to be deep cleaned, they did a decent job aside from forgetting to clean my baseboards in some areas and forgetting to do the inside of the showers (and doing a proper job). But the last straw was when I discovered that they cleaned inside my oven but left ALL the cleaning solution inside of it and never wiped it out. I never noticed until 4 weeks later when I noticed white flakes all over the food I was cooking in my oven. Come to realize - we've been eating meals with chemicals on it because it was all in the oven circulating around and heating up over the course of a month. Not even sure how harmful that was to my health and not to mention I'm pregnant so this really scared me....the fact that she never addressed the concern or even texted me back after giving her a chance to make it right INFURIATES ME. Save yourself the hassle and go with another cleaner. Jacquelene is by far the worst person to work with at this point and I'm so disappointed she lost my business this way and was okay with it. Not only that, she apparently doesn't know how to keep a schedule of appointments meaning I can never book my appointment at the same day/time every month and if I do want that, she puts it on the customer to REMIND HER. This is your business lady, you run the schedule and the reminders. Absolutely ridiculous and yes I'm nit picky about that stuff because this is a business and that's part of their job to maintain a schedule of their client's services - not my job to remember to remind her to clean my house which I'm paying for. So ridiculous. Oh and she also does have an attitude - either you're the type of person to match the energy or you're just okay with it but she could certainly improve her attitude overall with customers. I've gotten into it a few times with her. Since then I've moved to a new cleaner that I'm hoping works out better than my experience with this place. I'm so sad to have had to change services because I was really hoping to keep All Star Housekeeping as my permanent go to cleaners over the years - so much for that.

The cleaning was ok except one of the ladies was tired and kept saying "hurry up". They wasted a…read morelot of time. I also got bait and switched which is a shame.

I have used a couple of different cleaning services throughout the years and never been this…read moresatisfied. I am EXTREMELY happy with Tessy's cleaning service. Ladies do a great job and my house is very clean each time they come. They clean so thoroughly, including window trims and top of high furnitures.

Everything started great with Lourdes. She was professional and did great work cleaning the house…read more After the first visit, she started sending her team to clean. Then we had a couple of issues with one cleaning and then she went completely dark on us. Her team came into clean. When we came home only 1 hour passed and then the team was gone. We start using our stop top and there was white color all over the metal plate and metal grill. We tried to clean the stove top and nothing would work. To this day it has marks all over it. This was a brand new stove give. We reached out to Lourdes. At first she was quite understanding, but mentioned she was on vacation for 2 weeks. We scheduled time when she got back and she didn't show. We then called and text multiple times to no reply. It is disappointing because this issue could have been solved. We are looking at small claims court for the stove top.

I have used Lourdes Hernandez and her sister, Leticia, for about 1 1/2 years to clean my house. I…read moream about as tough a customer as you can get when it comes to cleaning and I expect things to shine like the top of the Chrysler Building when the cleaners are done. I expect fireplaces to be cleaned out, sheets changed, area rugs to be lifted and swept underneath, furniture to be moved, cabinets to be wiped down inside and out...and I expect them to show up close to on time and not cut any corners... basically, a list of things that most normal cleaners would look at me and say "you're crazy lady" and leave. Given how high my standards are, it is no wonder that I've tried over 10 different people and companies over the years before I found Lourdes and Leticia. Their attention to detail is excellent and they go way above and beyond what typical cleaners would do. They go inside my refrigerator and tidy the shelves and clean them. They wash windows and leave mirrors gleaming. They even sweep my front steps and patio, and will do anything extra that I ask of them. I couldn't give a higher recommendation and am so grateful to have them keeping my house neat and clean week after week. They are reasonably priced, and also happy to use all the eco friendly products I buy and use those instead of the regular toxic stuff (I've had people who insist that the eco products don't work as well so they refuse to use them). I've referred them to some friends, all of whom have been extraordinarily happy with them. They do all of the east bay and both live in Oakland, so they'll go anywhere in the East Bay.

Awesome work, Barbara is reliable and left my place spotless. She was on time and did everything we…read moreasked. Totally recommended!

5 star all the way, Nikki is the best the best at what she does and it shows. You will be happyread more

We hired Liz to do a move out clean and she did a really good job. She was very thorough and was…read moregreat with communicating. She did an amazing job cleaning our apartment and making it move in ready. Our leasing office was so impressed with her work and commented that she is better than the people they normally hire. She was very affordable and very considerate of our time. We have recommended her to several family members and friends. We were only able to get pictures of most of the after work and no before. I will say we are fairly clean but even with all the dusting, vacuuming and mopping we did they're still areas we missed that Liz didn't!

These ladies changed my life. I had been in a bad place and really needed some help putting my…read moreliving space back together. After some bad experiences with other cleaners/ organizers (including one who left my home more messy than it was before they came) I got in touch with In & out cleaning. It has been the best experience. These ladies come in with no judgment and will put your space back together with a quickness I have never seen before. For the first time in a long time I feel like I can function again. Honestly, you will get above and beyond what you're paying for and let me tell you, it is worth every penny. Don't waste time trying to find someone who isn't going to do half the job Karen and her team will do. Just hire In & Out Cleaning and you will be very happy.

I used In & Out house cleaning for the first time a few months ago to do a deep clean on our 2800sq…read moreft home. We keep the home for the most part relatively clean and tidy but the dusting and little things that need to be done simply have been an afterthought. Karen and her girls came for the deep cleaning and when I say my house looked brand new again (bought as a new build in 2020) it felt like we just closed on the house all over again. We also have a teenager and as you can imagine his room was a wreck. Let me say his room was showroom condition. Literally. I have now been on a regular cycle with them ever since and I'm glad we have stuck with them. They are a pleasure to have in our home and the best part. They are not your typical "house cleaners" they are licensed and bonded and that also gives us a piece of mind. I highly recommend In & Out cleaning

I've been using Rosa cleaning services for over six months now. I use her biweekly, or at least…read moreonce a month. She is awesome! She leaves our home spotless, and tidy. She definitely goes above and beyond of what is expected of her and her services. She makes our bed and our guest bed rooms, she is comfortable with pets. There are times when Rosa is all by herself in our, she is trustworthy, punctual, and a perfectionist to say the least. I would recommend her to family and friends, for-sure.

Gladys and her crew have been cleaning our house for two and a half years and I cannot recommend…read moreher highly enough! Incredibly detail-oriented; nothing is overlooked, and as someone who is kind of OCD about cleanliness, I mean nothing. Also, she and her crew are really caring people and when I had serious health problems that changed the level of cleaning we needed and also how much preparation we could do ahead of time, she told us not to worry about it and has been incredibly flexible and kind. You absolutely cannot go wrong with Gladys house cleaning. Fantastic value for the cost, too!