Been here twice. Now. The women who work at the check in are all very nice, but why are they so…read moreslow? The woman who checked me in took 20 mins to check me in. 20. She kept messing up and had to call another woman for help. went in at 2pm, and came out at 4:40pm! And there was no one there! There were two older women other than me waiting. I dont understand the hold up. Its frustrating.

Very unprofessional brought my mom to help me with my son while they checked my new born and front…read moreoffice kicked her out because my 2yr old son was being to loud

I had such a terrible experience with this clinic I was sexually harassed by the provider and my…read moremom was also a patient. And was diagnosed with cancer and needed a referral to city of hope and they took almost 2 months to even get it submitted correctly please for your safety so not come here !

DO NOT COME HERE ! Lorena the staff is so horrible she says…read more"she's is the only one the works there" will never transfer you over to the actual manager . She doesn't give you access to your medical records which is ILLEGAL by the way . You should run from clinics like this ! I wouldn't wish this place on my worst enemy.

José is RUDE. Every time I've dealt with him he's condescending. You have better luck taking you or…read moreyour family to a better providers office than dealing with that kind of supervisor/ management.

update. The doctor is a very good doctor. He knows what he's talking about and he cares for…read morechildren. However, the nursing staff and the receptionist are not the best. ( some) They almost seem like they have an attitude with you asking questions. It takes them a very long time to get back to you. Lab work is a pain because you have to actually physically call them to get the results instead of the other way around. (which nobody informed me off so when I went in and asked about it, I got attitude ) You're almost ignored when you walk in the waiting room. My first visit was great because I loved the doctor... However, I have been back three times and I'm not a fan of the front office staff. I called to ask a couple questions and was given attitude and was asked why I did not ask the doctor. (I most definitely would've asked if the doctors these questions if I would've known it was gonna take my daughter so long to get a referral to an orthopedic doctor... Didn't think that would take a week ) Absolutely no way to speak to your patients ladies. Hope y'all read your reviews and change your attitude.

Went there for a DOT, they completed most of physical without history completed. Then said no won't…read moresign off due to possible sleep apnea they read in my chart that I was going to be tested for in future AFTER doing a physical then would not give me my money back. The history should have been done prior to anything else to determine whether I would even qualify for DOT physical.

Terrible place; besides the staff being rude, they don't send in prescriptions. I had to wait for…read morethe weekend to pass in order for them to send it in.

Please. What a horrible management. Appointments are booked out MONTHS in advance just to wait in…read morethe lobby for over an hour my consultation with the doctor was less than five minutes and he just ordered lab work. What an absolute fraud. They get thousands from billing insurance just to waste my time. The staff here just chatting it up so unprofessional and they probably only medical assistants no real license. I'm beyond disappointed in my visit here.

Wonderful clinic! and the staff are always friendly and very helpful and very welcomingread more

"The provider is extremely professional, compassionate, and attentive. She takes the time to truly…read morelisten to her patients, understand their concerns, and goes above and beyond to ensure they receive the best possible care. She consistently makes her patients feel heard, valued, and well cared for.Heather is the best. All the staff goes above and beyond.

I am so incredibly grateful for Neighborhood Healthcare group, my experience with their entire team…read morehas been so above and beyond anything I could have hoped for, especially after a major life crisis--they have been a source of immense support much needed in my journey towards recovery addressing all aspects of healthcare. Heather Knight, PA-C and her team are amazing; very professional; welcoming; excellent bedside manner; there is never any long wait times; and they are open on Saturdays! Highly recommend NHC!

Dr. U's office staff is horrible, they are inefficient they don't call back with results. I made…read morean appointment a month ago. They called to today and cancelled my appointment proceeded to tell me there is no openings until September. When a complained, office said oh year that girl has messed up appointments before. We will have to do something about that. A little late now my appointment isn't until September. The office staff is a reflection on the doctor.

Compassionate and patient. She took time reviewing my records and talking about my concerns. Great…read moreexperience.

He's been GP for me and my adult son for years, and now for my daughter now that she has aged out…read moreof pediatricians. Besides being a great and thoughtful doctor who always recommends food and lifestyle changes before drugs, he's a wonderful person. I can't say enough about how great he is.

Recommend by an Orange County Med Group and a local associate. Reviewed his background and knew…read morethis is the environment we (spouse) wanted to be a part of. Stopped by office spoke with very efficient staff members. Confirmed with my insurance, acknowledged Dr Madrid as our PCP. Provided complete enrollment materials. Appointment confirmed. Dr Madrid was a pleasure to meet. Set my schedule, we are off and running. Looking forward to a healthier new year.

I know it's county insurance but really!!!? Had an appointment for eight have sat here now for an…read morehour. People who came in after me have already been called back and they didn't even have an appointment.