Firstly, the store is open to the public. I looked for some signs, but there was nothing posted,…read morebut ask and the answer was a resounding yes. I give five stars to any place that convinces me I need that bit of kitchen equipment. Not just replacements or duplicates, I mean stuff that does not exist in my kitchen. I have limited space in my kitchen and I do my best to avoid nonessentials. And there are not too many holes in my kitchen inventory. Since this is a restaurant supply store, I figured most of the equipment would be inappropriate for a home kitchen. And mostly it was. I really don't need paper napkins 5000 at a time. But every now and then I saw something that you don't normally see for the home cook. Now the restaurant size woks and pots were to be expected. What I didn't expect was the equipment that's clearly meant to cook individual size portions. Literally these were the cutest little woks I've ever seen. These were also the only woks where I had even the faintest chance of executing that professional chefs flip. I gave it a whirl and no luck. It's still too heavy for me. They did have some items that were on clearance. Now these prices are perfectly in line with other stores, possibly even lower. But way too late, I already have those. What a bummer. There's some stuff that automatically incited lust. But I already know this type of equipment should never be installed in a residential kitchen. For example, they had gas burners for restaurants. I seriously doubt anyone would run the gas pipes that you need to fuel these burners. I think they would violate most residential building codes. Nevertheless, they're awesome kitchen porn. I found the mix of kitchen equipment very interesting. The percentage of items that were clearly of Asian origin was very large. Here are all the missing doodads that *some* Asian markets should be stocking... Have you ever been frustrated purchasing equipment, where the plastic bits like the lids keep breaking and you can't find the replacements? Take a look at this place, the containers are standardized and so are the lids. Finally. I ran across some truly unexpected items. A lot of them were things you never think of like replacement knobs for pots, replacement wooden handles for woks. And you know those traditional brushes that your mom insist is the only way to clean a wok properly? They had it. They had it in the extra extra extra large size, but they had it. And sometimes it was just little things like the kitchen gloves that look like they would survive a tornado. Unfortunately, they were all latex and I'm allergic to latex. Oh well. Of course, there are the bits of equipment that are only useful in the home kitchen and obviously they are completely missing. Sometimes professionalism is too big of price to pay for giving up traditional cookware. If you're just glancing at the prices, they seem awfully high. But take the time to pull out the item and hold it in your hands. There is no doubt it will be heavier and probably has some interesting features that you won't find for the home version. Let's just say the wire racks will hold your cookies even if they're made of lead. And just to make my point, there was no nonstick anything anywhere that I could spot. For those of you who are looking for kitchen items that are a little bit out of the way or need something heavier duty than average. This is a great place to shop. On the other hand, many of these items are going to be too large to store easily or even to use if the dimensions of your kitchen equipment don't match. The Customer Service in the store was simply fantastic. They left you alone if you wanted to browse, and there was certainly plenty to browse. If you had questions or if you were getting serious about a purchase, they were happy to answer questions and make recommendations. 100% recommend if you are a kitchen equipment geek. You'll have fun even if you can't use any of it. 50-50 if you are looking for something unusual. Most items are only stocked if they are used in a restaurant kitchen. There's nothing that specifically aimed at home kitchens. For example, there are no kitchen appliances. Inventory fluctuates. I was delighted to find a silicone baking mat, but it only came in the half sheet size. My hopes for a domed wok cover rose high when I saw the display of Asian kitchen utensils. But the only wok covers I saw were clearly meant for the industrial size version and not for my puny home kitchen. I would say the store is not for everyone. If you love kitchen equipment, you'll enjoy browsing here and snagging cookware that you can't find anywhere else. For everyone else, most likely you find it disappointing since most of the equipment can be found in your regular department store except these are heavy duty. you may not want to pay the higher expense for an item that's going to outlive you. Or maybe we should all buy here instead of caving to our culture of consumption.

We went to Restaurant City to look for something specific we needed. We were looking for a splash…read moreguard to use while cooking, but they didn't have any here. We asked an employee, but he didn't know what it was, showed him a picture and he said they don't sell any here. So, overall just a solid 3. They didn't have what we needed.

This is the best restaurant supply store in the bay area for home cooks for both selection and…read moreprice. 1) the home style cuisinart food processors have small motors. They aren't designed for making baby food, almond butter from almonds or grinding frozen meat into paste for making cha lua or hotdogs. Can smell the burning electric motor smell from home appliances. This smell is toxic and emits cancer causing chemicals. The commercial appliances here don't have that problem. Costs more but you have equipment which fits the task. 2) The home pizza ovens which are popular require peels to get the pizze in and out of the 800 degree oven. They sell both metal and wood versions. The pizza stones for home ovens are much cheaper here than Amazon because it costs more to ship heavy items and AMZN adjusts the price to reflect that even though shipping is "free". Prices better than online and you can see the quality of the product. They have both 16 and 12 inch sizes for peels, etc.. The newer lower cost electric/gas home pizza ovens are 12. They have bread baking pans and detroit pizza pans in stock! No need to go online to get them. The long handles for pizza peels make them unattractive for shipping. If they are shipped then price is 2x of what you see here. 3) Cutting boards, they have the fancy John Boos wood cutting board considered by many to be the best made to cheaper and lighter bamboo boards and poly ones. All come in larger sizes. Not the smaller sizes sold in costco. Much better variety here. Same comment as above for pizza stones. Cheaper than online because heavy items are expensive to ship. Will never get a sub $50 price for a large cutting board online but you can here. 4) Kitchen utensils, heat proof spatulas, long handled stainless steel soup spoons, slotted spoons; stainless steel serving tongs, thermometers, everthing 1/3 - 1/4 the cost of williams sonoma with more useful design like longer handles for deep stock pots. WS doesn't sell long handled spoons. spatulas, because most home cooks have cheaper small pots and skillets. 5) steamers, they have larger sized bamboo and stainless steel steamers for making dimsum. The Asian markets have a limited selection of steamers and WS or costco will never sell steamers. Designed for Asian cuisine. Steaming much healthier then other forms of cooking. 6) Glassware, they have the larger Picardie, 16oz+ in stock! They don't break. Most RS stores only sell cheaper imitations but they are the same price and the Picardie glasses here and lousy quality. 7) Plastic serverware; they sell larger dimension plastic serving platters; good for parties or home use. The larger ones made of porcelain are too heavy and difficult to store. They only go up to a certain size because of cost. Recently most serverware is more than 100-300 each because of inflation. They see reduced sales because of the increased prices and most places are transitioning to not carrying these higher cost items.

Excellent selection and friendly knowledgeable service. I have shopped here several times. Home…read moreCook

Most of the cashiers are working like robots in slow motion. The front desk is very slow.read more

Everyone who works here is a lazy, fat waste of life. If there was a competitive store to this one…read morerestaurant depot would be out of business in a week.

My fiancé and I shop here on a weekly basis for our non profit and Troy is ALWAYS there to welcome…read moreus in with a smile. He is always on top of his job and honestly is an amazing all around employee. I don't think we've ever experienced him without a smile on his face. Thank you Troy!!

This US Foods Chef Store location on West San Carlos Street is in a long strip mall with plenty of…read moreparking. The store is slightly smaller and more compact than the one in San Lorenzo. But they have a wide selection of restaurant/bulk items to shop for. Two unisex single-user restrooms. The cashier, Maurita was friendly and helpful. Come check them out. Support your local business.

I went to look for an 60qt stockpot and insert to do a seafood broil…read more The lady was helpful but the man was rude. He was $50 over Amz and was arguing that I would have to pay shipping. Not with Prime. He claims that his is commercial and that Amz one was not. It's the same brand. When it came to the burner stand, he wasn't sure if his came with a hose. He said he can open it but he won't open it unless I'm buying it. Why would I buy it if it doesn't have a hose? As I was outside texting my wife, he turned on his blower to blow the dust and leaves off the concrete while I was standing there. That was a bit rude. I just thought I would let you know. I'm trying to support this business but that behavior was wild. Go to Dong Vinh instead. Night and day difference with customer service. I was able to get the 60qt with a proper fitting insert and lid. I went to Cash and Carry for a commercial burner.

I had a very disappointing experience at this restaurant supply warehouse and unfortunately cannot…read morerecommend it. I walked in with my 10-month-old baby, who was fast asleep in a stroller. I was there with the full intention of purchasing supplies for my partner, who is a chef and works closely with many other chefs and cooks who regularly need restaurant inventory. In other words, I wasn't just casually browsing -- I came prepared to spend money and potentially bring repeat business. Before I even had the chance to properly look around, the male owner abruptly told me not to let my child touch anything. My baby was asleep the entire time. Not walking. Not grabbing. Not "running loose." Simply sleeping in a stroller. The comment was completely unnecessary and delivered in a tone that felt rude and unwelcoming. I fully understand that businesses need to protect their merchandise. That's reasonable. But there is a professional and respectful way to communicate that to customers. Instead, I was made to feel judged and unwelcome the moment I stepped inside. Customer service matters -- especially in a niche industry that relies heavily on relationships, repeat customers, and word of mouth within the chef community. Making a customer feel disrespected over a sleeping baby is not a good look. Because of this experience, I will not be returning and would not recommend this warehouse to others looking for a professional and welcoming place to do business.

NEVER SHOP HERE. Bought about $45 worth of stuff, receipt showed $62. Not only did the "cash only"…read morecashier add an extra copy of an item we bought, she added $10 to its price, and for every other item, where the sign said, for example, $16.99, the receipt showed she charged us $18something. When we caught the problem, she was VERY slow to refund us, probably because she couldn't figure out how to undo the fake, overpriced item. We don't know whether she's incompetent or doesn't expect people to check their receipts, but NEVER SHOP HERE!

This is like a Costco, but for Latin groceries. Roll after a row of groceries and a lot of other…read moregoodies. We chanced up upon the spot and ended up buying a bunch of things including some we probably won't be using.

I love costco business! or costco in general. I come here to get bulk meat, cheese, oil... etc…read more Is it the cheapest? No. However, great service, and friendly staff make up for it. Also, their gas price is cheaper than regular costco. I can be in and out within 15 mins with a full cart. Best of all, their staff will help you load your products if you request it.

We stopped by Costco Business Center today to pick up our ham for Thanksgiving. We have gotten our…read moreham from here over the past two years and have really liked the quality and flavor of it. These are Hickory smoked hams wrapped in red foil. The hams at the regular Costco are applewood smoked and wrapped in the gold foil. We prefer the hickory smoked over the applewood smoked. It was busy there today. Lots of people out and about shopping for the upcoming holiday. They also sell some Christmas cookies and chocolates. Checkout was super fast with excellent customer service. The prices here are very good. They also have a gas station at this location.

This is one of the best company I have ever purchased the supplies I needed from. Great customer…read moreservice.Free delivery. Not to expensive. Perfect for me

From the owner: Pap Product Distributers Paper, Aluminum, & Plastic…read moreThe best Wholesale Restaurant Supply Store is here. We have a great selection of products for all your needs. We invite you to come visit us for a pleasant, efficient shopping experience. Our staff members would be more than happy to assist you personally to ensure you find exactly what you have in mind. Feel free to pick up the phone with any questions you have and we'll be glad to help.

People rarely rate this business inside Century Mall in Vietnam Town San Jose. Hidden gem for…read moretourists. I think it's a great place for unique holiday items and kitchen/food service restaurant supplies. Most customers are Vietnamese and/or Chinese-Vietnamese. Cashier and staffs are experienced at their jobs. They are helpful if you need something specific. Inventories are fully stocked and available. They have everything you can think of to make your kitchen or food service operations better and easier for enjoyment. Cash & credit cards are accepted. The store has great products and most items are affordable inside. I've been coming here for decades: household items, kitchenware, table top items, pots/pans, teapots/teacups, decorations, etc. Aisles can get crowded due to heavy foot traffic at times. The store is filled with items everywhere. I wish they had a much larger retail space. Line at front counter may test your patience since there's only one cashier. What I really liked were how beautiful & cute most items are (trays/bowls/cups/dishes/etc.). I'm always able to easily find things that I like and most items are useful for the house. Convenient store. Decent prices. I have purchased plates/bowls/dishes/kettles/cups in the past. Never disappointed and never had to return any items. Today, I purchased some Lunar New Year 2026 items. Yellow horse and red horse are $8 each. Birthday red envelope $6 and new year 6 red envelopes per set is $6. Brushes to clean straws or narrow bottles was $3.99 which included 4 different brush sizes. This is way better than purchasing from Chinese stores like 99 Ranch which is overpriced. New year decorations and toys were outstanding on displays here (designs and colors). It took me a long time to sort through what I really wanted. Selections were huge! Worth checking out if you need restaurant/kitchen supplies. I will be back next time.

Very DISHONEST! Before I bought an electric kettle glass, I asked "what is the return policy?," the…read moreowner said that I could return the item if I do not use it, keep the receipt, and bring it back within a week. However, the next morning, I came back to the store to return the item, she said that she did not do refund and only allowed store credit or exchange. She also talked so loud and accused me of making things up and blaming her. Im very disappointed and will never return to this store. POOR CUSTOMER SERVICE AND DISHONEST!

An amazing staff and owner, they are very helpful we needed some spect spices for a seasoning we…read moremake and Alok the owner was able to get all of what we needed. Thank you!

They have everything one needs for Indian restaurant and catering business. I love to shop there as…read moreI don't have to go many different places to buy the ingredients. The staff is very friendly and helpful. Location is great too.