This place is one of the best car washes I've been to. Not only do they scrub your vehicle before…read moreit goes through, but they also hand dry afterward. Vacuums are free with every wash. You can purchase h minutes wash packages too. I will defiantly come back here when I'm on this side of the mountains and need my car washed.

This is a really good place. They really do a good job scrubbing your car before it even goes into…read morethe machine wash so they do a good job.

Amazing customer service. The woman who helped us was friendly and knowledgeable, and allowed us to…read morego back through after there was a bit of dirt left on our car. Free vacuuming available with different vacuum heads and lots of open parking spaces. We were visiting from Tacoma and I wish there was a car wash this friendly and thorough over there. We will be back! Thank you for the great service! :)

I get my car washed pretty frequently and I've noticed that none of the automatic car washes are…read moreparticularly good at getting vehicles clean. I actually wonder why the technology hasn't improved over the years. Seems simple enough that if something doesn't work well, you tweak it and make it better. At least most industries do. Not the automatic car wash industry evidently because we'll just keep coming by spending our money for an almost clean ride. Splash Express is by far the worst automatic car wash that I've used in several years though. The staff is friendly enough but the actual wash tunnel does not even begin to come close to cleaning your car. There were at least 3 or 4 of the brushes that didn't even touch my car on the right side. I'm used to a little dirt left over on my side mirrors and maybe a little dead center on the back of the car but this was terrible. I had leftover dirt on almost every panel and I say almost because I think that the roof was actually clean. I even ponied up the $20 for their best offered wash and this is what I get for my money? No thank you! They do offer free vacuums after your wash but they might want to stop that because it gives the customer time to see how dirty their car still is. I can't even say that if I had gone through multiple times that it would get any better. Do yourself a favor and wash your car at home. The investment is much lower and the job should get done right.

Went here tonight. As I pulled in my vehicle said it needed to update the software. I clicked…read more'install' as the wash began and had no idea it would take 5 minutes and that I'd be unable to start my vehicle during the install. People began honking at me well after my wash ended. I got out to let them know what was going on and then went back to my vehicle. A female that worked there told me not to get out of my vehicle for 'safety' reasons. I explained to her that I had to because people were honking their horns and I couldn't start my vehicle. She simply repeated what she previously said but more rudely. I didn't say another word to her but sincerely hope she does the same to someone that doesn't have my patience in the near future. Probably won't work out too well for her.

This is my favorite car wash! I have a new vehicle, and it is nearly impossible to find brushless…read morewashes!! It cleans my car great!

Drove through here en route to Seattle, just to get snow/sand residue off the car. Did not expect…read moreany service, and were pleasantly surprised that the attendants not only thoroughly hosed down the car and the wheels, they dried the car as well. Very friendly service.

Left soap all over my car. Had to wash my car again. They didn't fold my truck mirrors in and they…read morewere centimeters away from hitting the brush motors. Blowers didn't dry much of anything. Wouldn't go back even with a free voucher.

We take our car here for oil changes, they do a great job at a reasonable price. I love that I get…read morea free carwash with the oil change, the wash and the staff do a great job!

I had an appointment at 11:00 AM. I dropped my car off to have the inside detailed and they did…read morenot call me back to pick it up. I waited until 30 minutes before they closed and went in to pick it up. I do not think they even started detailing my car until I got there. They did an okay job but I had to wait past closing to get my car back done. I'm pretty disappointed. They literally had my car for 5 and a half hours. I didn't even get carpet shampooed.

I'm sitting in the Drive-Thru Auto Wash the power is off been here 15 minutes the phone number to…read morecall somebody is not connected to anybody can't get a hold of anybody have no idea how they run a business

Just want to shout out the owner. I moved to Richland 4…read moreyears ago and have frequented this car wash. Never had a major issue except one time the machine took $5 and didn't give me time. I emailed the owner and got a quick response, where he said he would mail me the money. Well I got that five bucks back pretty quick and decide to turn around and wash my wife's car. So thank you again to the owner for giving my money back. My only complaint is the Vacuums could use a little more suction lol

Usually pretty good service. Waited a long time for full service.Needs more employees on full…read moreservice line to help speed

Refused to wash my pickup because it was too dirty, yet every other location has no problem even…read morewhen my pickup is covered in mud. Unlimited top tier membership for years and a little dust and mud in the rims and I get denied.

No free vacuum or detailing cloths. Other car washes offer…read morethose amenities for the same price point.

Great touch-less car wash, with attentive service and decent prices for monthly unlim washes.read more

staff is efficient. my car is dark gray. ruined the finish, took clear coat off. have to have car…read morerepainted. cancelling my membership.

Has anyone ever had this happened to black paint on their car? It wasn't there until I went through…read moreSpanky's car wash. I came back and showed it to an employee and they just said I don't know. He took some pictures. There has to be a way to get these streaks off of my car.

The owner and people here are very nice, always make sure to get all the dirty spots without being…read moreasked. They often give out free goodies like interior car wipes or car fresheners. Really friendly and good service, worth the money. My car stays clean for Atleast a week and a half ( ideal given the dust in Yakima). Highly recommend.

Great wash, too bad it scratched the holy hell out of my truck…read more Wont be going back, now I have to get my truck repainted to repair the damage.