1. Castle Rock Small Engine Repair

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    Castle Rock, CO

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    Castle Rock Small Engine Repair

    5.0 (1 review)

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    5 years ago

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    21st Century Equipment

    21st Century Equipment

    (11 reviews)

    $$$

    I bought a John Deere X350 lawn tractor here from Scott Canby. Scott knows the product line very…read morewell and gave me a good explanation of the options, and filled out the paperwork with a minimum of fuss. This is a large agricultural equipment dealership (it was formerly Longs Peak Equipment but sold out this Spring to the 4Rivers chain) and has a lot of larger equipment on display outside with a lot of smaller equipment inside. The store is located at 4322 Highway 66 in Longmont, just East of I-25. The weak part of my experience was communication. The tractor was promised to be delivered "by Saturday morning at the latest", but it didn't show up and I didn't hear anything. When I called I discovered they had absent-mindedly prepared the wrong tractor for delivery and were now working on the correct one. Then they called again the following Thursday after the tractor was loaded on their trailer and wanted to deliver immediately, but I wasn't home. They came out that afternoon after I got home and delivered, so all was well. They delivered my new tractor and hauled away my old one for $50 total, which is a bargain, and except for the shakiness in delivery schedule my experience with them was very good.

    There are some genuinely good people working at 21st Century Equipment, and I've had positive…read moreexperiences with several individual employees. Unfortunately, those good interactions haven't made up for how consistently frustrating the company has been to do business with as a whole. I honestly can't remember a single trip or transaction with 21st Century that has gone completely smoothly. I've dealt with repeated issues as basic as them struggling to find my business account between the parts and service departments, service quotes going significantly beyond the anticipated budget for issues you would expect a John Deere dealer to identify or anticipate based on the machine's serial number/VIN, and most recently, something as simple as having incorrect business hours posted--resulting in a completely wasted trip. None of these things individually would justify a 1-star review. Mistakes happen. But when nearly every interaction seems to involve another avoidable issue, it becomes a pattern. For a dealership representing John Deere and serving customers who depend on their equipment for their businesses and livelihoods, I expect better organization, communication, and reliability

    Jeremiah's Mobile Small Engine Repair - Outdoor power equipment maintenance performed during mobile repair in Denver.

    Jeremiah's Mobile Small Engine Repair

    (68 reviews)

    I had an excellent experience with this mobile small engine repair service here in Denver. My lawn…read moremower wouldn't start right at the beginning of the season (of course), and I really didn't want to deal with loading it into my SUV and dropping it off at a shop for who knows how long. I found this mobile service and decided to give it a try -- and I'm really glad I did. He responded quickly, asked a few smart questions about what the mower was doing, and was able to schedule me within a couple of days. He showed up on time, was professional and easy to talk to, and clearly knew what he was doing. Within a short time he diagnosed the issue (carburetor and old fuel problems), explained everything in plain English, and gave me a fair price before starting the repair. The convenience alone was worth it. No hauling equipment across Denver traffic, no waiting weeks during peak season, and no surprise fees. He also checked the blade, filter, and spark plug while he was there and made sure everything was tuned properly. What really stood out was the honesty. He didn't try to upsell me on anything unnecessary -- just fixed what needed to be fixed and made sure it was running strong before he left. The mower starts on the first pull now. If you're in the Denver area and need lawn mower, snow blower, generator, or other small engine repair, I highly recommend using this mobile service. Reliable, fair pricing, and extremely convenient. Will definitely be calling again next season.

    No showed and did not reschedule after saying that he needed to come on a different day.read more

    Castle Rock Small Engine Repair - farmequipmentrepair - Updated September 2026

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