The crew arrived on time, and went right to work. They were organized, efficient, and thorough. My…read moreupholstered furniture and carpeting look brand new again. Highly recommended.

Reasonably priced, very responsive and courteous. My 3 carpets look wonderful--the results were…read morebetter than expected. I would definitely use their services again.

We have been using these guys to clean our carpets in our home for 4 years and up until recently…read morewere pretty happy with them. Last 2 times we've gotten pretty substandard service. We put up with it once but not twice: * Carpet was left filthy. Dog hair and grime left on the carpet. Lots of it. * We pay the minimum "3 room" rate ($125). Normally they make up for this by also cleaning our couch and easy chair - usually takes the guy 5 extra minutes. * Cleaning guy refused to do the couch, even though he was in and ready to leave after cleaning the one room in 15 minutes. He said, "I have other places to clean and I'm running behind" * When we showed him the dirt we were able to scoop off the carpet, he said "if you're not happy, just take it up with my manager about making it right" and took off. * We called the manager, mentioned the still-dirty carpet and the couch not getting done. He said, if you want the carpet cleaned again it's $125. * We said, we just had it cleaned today, and it's not clean. Will you make it right? He answered, if you're not happy with us, call another cleaner, and hung up. I guess, sadly, avoid these guys, they have lost their integrity.

These guys rock. We had an overflow of sewage in our basement and needed it cleaned up and…read moredisinfected. Sterling cleaners were super fast, efficient and friendly. Will highly recommend to anyone who needs this type of service.

I brought in a Kilim rug that had not been cleaned for four years. When I got it back, it was…read morecleaner than when I bought it, practically. They did an amazing job. (it's not cheap but now I will have this rug for many years to come and I know where to go when it gets dirty again.)

A family run business providing specialty needs for each customer. Attention to detail is priority.read more

Thanks for checking in after the cleaning! Everything looks and smells great. With a dying dog this…read moresummer, his bodily functions were not in his control all the time. To have your professional services attend to those areas, as well as the upholstered furniture that we and the dogs spend a lot of time on was a GIFT. Communication with your company prior to and after could not have been better. We really appreciate your services and the way you run your company with your customers in mind.

Nicest man did above and beyond requested to make my carpets look newly installed. I cannot believe…read morehow perfect they are now. Clearly I got my money's worth and more. Thanks and I will mention your services to folks in my neighborhood.

Carl took care of some remediation in my attic space for me prior to selling my home. It made all…read morethe difference . Great company to work with.

We had a frozen pipe break in our downstairs. There was significant damage and Carl and his team…read moreresponded immediately. This was my first experience with this type of incident. The mitigation work that he did was top notch and he was extremely helpful during a stressful situation. This is not my primary residence and Carl was easy to communicate with during the whole process. He was attentive to our needs and concerns and did a great job. I'm a small business owner myself and detail-oriented. Couldn't be happier with the service I received. Ryan P

They came when they said they would. Carpet looked almost brand new. They managed to remove much…read morethe staining left by a previous tenant.

After the cleaner left I noticed that the spot I'd hired them to clean did not come out. I…read morecontacted them and received a note that "I spoke to Don about this stain and he feels that it will not come out." So I went to the hardware store and got an off-the-shelf carpet cleaner for $7.99. The stain came out. Later, they contacted me about payment, but never asked if I was happy with the service. I paid, and informed the owner that I had some feedback to share that could be useful, if they wanted to improve. I received a curt note from the "co-founder" that made it clear that she had zero interest in knowing anything about the situation, or how her customer felt about it. She simply wrote: "Thank you. I will keep that in mind the next time." Your experience may vary, but you may want to try the $7.99 off-the-shelf approach before you spent hundreds of dollars with Catamount. I wish I had.

My neighbor was being discharged from DHMC after two weeks. Her rugs became stained from so many…read morekind people coming and going prior to her hospitalization and then during hospitalization to care for her little dog who was stressed with her absence. So I called Rob and he came to her house on very little notice and cleaned her rugs and made them fresh and new again. He was friendly and did a superior job for a very reasonable price. I can't thank him enough. Jackie in Sunapee NH.

Rob does a fantastic job on our carpets. Very happy repeat customers! Highly recommend Rob's…read moreservice.