Rolando got there at a good time less than an hour when my Denali died and seized up. He took me from tehachapi down to the gmc in Bakersfield and we had a nice chat the whole way I would choose them again if triple a gave me a choice on who to call thanks again Rolando. read more

Leo was an absolute pro and gentleman to boot. We got a punctured tire, just outside Mojave, and after what seemed like an impossible struggle with AAA that lasted for hours, they finally sourced Castro Towing for us. Not sure why it took AAA so long but when Leo arrived from Castro with a large flatbed truck, you couldn't ask for a more courteous and professional experience. He got our Volvo onto the flatbed quickly and gave me and my family a ride back all the way from Mojave to our home in LA. It was such a pleasant journey with very safe driving and friendly conversation -- he even helped me out with my Spanish which I've been studying. What a stellar young man! read more

Castro towing... Awesome job. Thank you Mr Leo. He did a great job getting my car from North Edwards to Palmdale. Thank you again AAA and Mr Leo from Castro towing services. read more

Debris on HWY 58W broke suspension control arm on my Chrysler 300. Favi talked me through how to send my coordinates and Rolundo arrived quickly and towed us safely to South Street. What an awesome team you have a Castro! Friendly and professional assistance! Ruthie S.(IL) read more

The only reason there is one star is b/c there's not a ZERO stars. This company left me & my vehicle completely stranded. They damaged my relationship with AAA. They don't have the equipment they claim. They don't follow through on what they say. Their communication is terrible. They won't call back or respond. Do NOT use Castro Towing! read more

Rolando saved us when our truck broke down on the 14 fwy out in nowhere. He was quick to arrive, called us to give an ETA and got it hooked up and on our way. He drove us all the way to SCV 2 hours away. Very friendly and professional. Thank you so much for your help! read more

Once the driver (Rolondo) arrived at the destination, service was excellent, however it took the tow company 2 hours to get there (Edwards Air Force Base), in 93 degree temperature. The 4 star rating is for Rolando. read more

They were friendly and answered our questions patiently and with empathy. Great service from Favi.

Had a tow truck from this company come pick up my car cause it broke down a friend of mine used the AAA card to tow the car cause he sold me the car AAA approved it but once my car got to the destination the dispatcher was rude as hell and said I had to pay for the tow did not try to work with me at all to fix the problem. read more

Had to call a tow truck to get it off a property after an accident, but the property (Castro towing) said the car wasn't there at all to the tow driver. Interesting. Then, shockingly, it was there! Then they tried to charge 600$ for the "inconvenience" of lying to me for money. Interesting. Then their employee, Sabi, absolutely refused to admit she lied the night before to the driver, despite recorded audio of her doing so. Then she called me a liar, and threatened to fall the cops on me! After threatening me with physical violence by getting in my face, their employee, Sabi, threatened again to call the cops on me. Then, she forced my grandfather, a 60+ year old veteran with parkinsons, to go up and down the stairs multiple times, all the while calling us liars and threatening us. If Sabi isn't fired, this place shouldn't run! read more