I needed a replacement part installed for my water heater due to lack of no hot water…read more Full disclosure: I had already obtained the part from the manufacturer myself. I just needed the repair to be installed by a professional. Reached out in the afternoon 2pm to Fleet requesting service, and they sent someone within the hour to my home. They were very efficient and straightforward with the work performed! Also very reasonable pricing! Thank you

Service after request was not a concern. Owner Robert Carbone was…read more Carbone refused to provide clarity on a quote for over 1K. Stated "2 plumbers are needed, you can go elsewhere". Upon conversation, he agreed to adjust the quote per hour as 2 plumber experts were not needed. He then went radio silent over text until he emailed a response instead and stated he changed his mind. Referred me to Carbones plumbing....

Our furnace stopped working on the weekend and we were looking for someone to come in as soon as…read morepossible to check things out. Scheduling an online appointment was super easy with appointments available the next day (Sunday). I didn't even need to wait that long. Within an hour of making the appointment, the technician gave me a call and was on his way over that day. Chris was wonderful! My expectations for furnace repairs is always a little high and I was a bit worried about how much an emergency response repair would be. I was pleasantly surprised by the price, it was quite reasonable. Lovely service overall, definitely will use these guys again!

Chris was fantastic. He asset the situation and fixed our pipes in a timely manner. I strongly…read morerecommend

These guys are fantastic - I can't say enough good things about them. I had issues with the…read moredrainage of my basement plumbing that caused my sink and washing machine to back up. Mark Cadorette quickly answered my call, gave an approximate time for availability, and promptly arrived at my residence. From there, Mark and his son Nathan diagnosed the problem and eliminated the clogged piping. They were courteous, clean, and helpful in every way. I can't recommend them enough. Hire with confidence!

Mark Cadorette and his son did a significant amount of plumbing work on our home during our recent…read morerenovation, including installation of a radiant heating system in our downstairs, replacement of our baseboard radiators upstairs, re-plumbing for a new bathroom and kitchen, among other things. Mark was incredibly reliable, efficient, and hard working, and our project never would have been completed in the time frame it was without his help. I would not hesitate to ask for their help on future plumbing needs!

Everything about these guys is great. They're fairly priced, friendly, honest, reliable, and fast…read more They rescued my heating/cooling unit from the dead after I received a lemon and pumped a couple thousand dollars into (a much larger national company that could not for its life figure out what to do). Broad Brook discovered the leak, patched it, and done, for a fraction of the price. Amazing! I highly recommend their maintenance agreement plan, which covers you for a whole year, making sure things are ship-shape. I've worked with these guys for years, and it's wonderful to support local businesses who do great work! Hooray!

Dennis led my husband and I to believe that Broad Brook could repair our nightmare of a heating…read moresituation caused by another heating service business person. Dennis came to our home, charged us approximately $175.00 for an estimate. The repair work is quite a bit of work and costly, we are well aware. He reassured me his company could do the repairs and even continue to service our boiler. After receiving the estimate, I called and left Dennis a message on October 23, 2017, to have Broad Brook come do the repair work. As of November 14th, 2017 I have yet to hear from Broad Brook. I can't say I am impressed with this company. I definitely feel Dennis had no intention of seeing through with the repair work.

R. E. Coogan Heating Inc. is an exceptional company, and I highly recommend them…read more When our hot water boiler stopped working over a weekend, I spent Monday calling several companies for help. Most either weren't familiar with my boiler or couldn't schedule a service call for days. When I called Rob, the owner of R. E. Coogan Heating Inc., he explained that they were busy but promised to stop by that evening to see what he could do. Rob arrived around 7 PM and spent over an hour troubleshooting the problem. Although he couldn't get the boiler running that night, he assured me he would contact the manufacturer the next day and continue looking for a solution. True to his word, he called me the following day with recommendations from the manufacturer and returned that evening to try them. It was clear that he was doing everything possible to repair the boiler and save us the expense of a replacement. Unfortunately, the boiler could not be repaired because the required parts were no longer available from the manufacturer. After exhausting every reasonable option to restore it, Rob helped us move forward with a replacement as quickly as possible. After four days without hot water, I expected we would have to wait at least another week for a new installation. Rob initially estimated that the work could begin Friday and be completed by Monday. However, he called on Wednesday to let me know he had rearranged his schedule and hoped to start earlier. At 3 PM on Thursday, Rob arrived with Henry and Nick to begin removing the old boiler. He then brought in additional crew members the next day and worked hard to complete the installation as quickly as possible. As promised, our new boiler was installed and our hot water was restored by Friday evening. What impressed me most was Rob's commitment to helping us. He went out of his way to accommodate our family, worked tirelessly to find the most cost-effective solution, and followed through on every promise he made. Henry, Nick, and the rest of the team were professional, courteous, and respectful of our home, leaving everything clean when the job was finished. It is rare to find a company that combines expertise, integrity, and genuine care for its customers the way R. E. Coogan Heating Inc. does. We are extremely grateful to Rob and his team for their outstanding service and highly recommend them.

Called 10 days ago about AC not working. Never called back after repeated requests. Had an air…read morehandler replaced by them close to 3 years ago. Charging $275 just to see what's going on is quite high, especially since it's just a service call charge. After I called again after not getting a response, he did call back. Lots of excuses. Nope, company not for me. Would not recommend.

I hired Eric Sabo to install my heat pump. His 2 men plus 2 electricians came to my house. They…read moreworked all day to get it installed. They cleaned up after themselves. They were very polite and respectful to me as well as my property. The electrician left a card because he noticed the red light on my generator. My electrician showed up the next day to do a service call on it as planned. The next day the guys were here to finish up the job. I highly recommend both Eric Sabo and his electricians which were Pallas Electric. Both companies were great.

Attention to detail, communication and punctuality. Our four mini splits are great. The baseboard…read moremodels work well in a historic home with a lot of windows.

UPDATE on Priority Plumbing, I wrote a previous review on Priority Plumbing to include owner Mike…read moreCambio and his team. We had an emergency evacuation of our residence after Mike and team struggled with installation of a new furnace in our home. He left us with a gas leak in our home which was resolved by RI Energy last week on February 27, 2026. We contacted Mike Cambio to inform him of the gas leak found in our home but, not surprised, he never responded. This Priority Plumbing Company has only one PRIORITY, it's about how much money they can get from you and and how quickly they can get out of your house before you notice damages or serious problems. This is a bad company to let into your home. Do not trust this company.

Replaced a 2nd floor soil line very quickly and efficiently, responded quickly to come out and give…read morea quote and all staff was professional and friendly. Very fair priced service with exceptional results, I highly recommend to anyone looking for a plumber!

I requested quotes from three different businesses since Wednesday July 8, 2026, and not one of…read morethem responded as of today, Saturday July 11. I called J Joyce's plumbing and heating Friday, July 10 and they came out today, Saturday, July 11. They diagnose the problem and fixed it. It was affordable and they were very friendly. I'm a very satisfied customer and they will have use their business for any future issues.

In December, we came home from vacation to find our furnace leaking. It was old and clearly time to…read morereplace it, so we had five companies come out to quote an oil furnace replacement. This ended up being a learning experience. Most companies used scare tactics--pushing urgency and pointing out issues in a way that felt overwhelming. We already knew it needed replacing, but we didn't want to feel pressured. Then Jimmy from J. Joyce came in. Instead of pushing, he said something completely different: "If you have problems before you decide to replace it, give me a call--there are a few things I can do to keep you going through the season." That told us everything. He was the only one who led with honesty instead of fear--and that's why we chose J. Joyce. When we received the quote, we were even more impressed. It was fair, thorough, and included everything--equipment, installation, removal, and warranty. We even compared all five quotes side-by-side and felt confident we were making the right choice. Once we approved, they were there the following week and completed the job efficiently. The team was professional, respectful, and kept our white basement impressively clean throughout the process. We want to give a special thank you to: * Angelina - always helpful and great to work with * Jimmy - for your honesty, hard work, and attention to detail * Taylor, Big Joe, and Little Joe - you guys were fantastic and clearly take pride in your work Everyone we dealt with, whether by phone or in person, was outstanding. We did our homework--and we're glad we chose J. Joyce