I made a big mistake this month of forgetting to check my oil tank level. Imagine my surprise when…read moreI hopped into the shower, only to be doused with nothing but frigid water. I realized what had happened, put an order for fuel oil, and resigned myself to being very cold the next few days. These guys, on a day they weren't even listed as being open, rushed out and filled my tank up and had me making hot water again. This is hands down the best fuel oil company I've ever worked with, and I will never order from anyone else. 10/5 stars. Thank you so much Brunelli!

I just want to commend Damian and Levi for a job well done! For two young men, so professional and…read morecourteous, they did an exceptional job communicating and diagnosing the problem. They stayed until the job was done, and saved me the aggravation of repeat visits and I would also like to thank Donna, for all her help scheduling this to happen! Thank You! Great job guys!! Chris

Attention to detail, communication and punctuality. Our four mini splits are great. The baseboard…read moremodels work well in a historic home with a lot of windows.

I hired Eric Sabo to install my heat pump. His 2 men plus 2 electricians came to my house. They…read moreworked all day to get it installed. They cleaned up after themselves. They were very polite and respectful to me as well as my property. The electrician left a card because he noticed the red light on my generator. My electrician showed up the next day to do a service call on it as planned. The next day the guys were here to finish up the job. I highly recommend both Eric Sabo and his electricians which were Pallas Electric. Both companies were great.

We were not a customer, but when our regular HVAC company never got back to us with a quote for a…read morenew furnace since mid November, our furnace shut down Wednesday morning 1/12/22 and could not be restarted the company still did not call us back. A friend recommended Marlborough Heating & AC. We called them at 7am and they came out within a few hours. They did not feel it was worth the cost to try and repair a 17 year old gas furnace and a new system was more cost effective for us. They were able to locate a top of the line furnace just right for the size of our house and came out at 8am today ( 1/14/22) and we had our system up and running perfectly by noon. They would have come yesterday, but they had a new install already scheduled for another family who did not have heat. They were very professional, honest, knowledgeable and put customer service for an emergency first. We had heat before tonight's deep freeze. Highly recommend this HVAC company.

Everything about these guys is great. They're fairly priced, friendly, honest, reliable, and fast…read more They rescued my heating/cooling unit from the dead after I received a lemon and pumped a couple thousand dollars into (a much larger national company that could not for its life figure out what to do). Broad Brook discovered the leak, patched it, and done, for a fraction of the price. Amazing! I highly recommend their maintenance agreement plan, which covers you for a whole year, making sure things are ship-shape. I've worked with these guys for years, and it's wonderful to support local businesses who do great work! Hooray!

Dennis led my husband and I to believe that Broad Brook could repair our nightmare of a heating…read moresituation caused by another heating service business person. Dennis came to our home, charged us approximately $175.00 for an estimate. The repair work is quite a bit of work and costly, we are well aware. He reassured me his company could do the repairs and even continue to service our boiler. After receiving the estimate, I called and left Dennis a message on October 23, 2017, to have Broad Brook come do the repair work. As of November 14th, 2017 I have yet to hear from Broad Brook. I can't say I am impressed with this company. I definitely feel Dennis had no intention of seeing through with the repair work.

The 4th place I called no one would come for my furnace not running because I wasn't an existing…read morecustomer. They were here within an hour and had it fixed and I didn't feel like I got price gouged.

Poor communication. They canceled twice on me and then never show up at the rescheduled times or…read morethey show up 90 min late. Never got a call

The staff is very nice, deliveries come fast after ordering, and the drivers are very considerate…read more They always make sure our gate is closed for the dogs, and sometimes a driver will even have a dog riding shotgun. I highly recommend Ives Brothers, and we are very happy with their service.

Do not work with this company. They wasted my time…read more I asked for a quote on a system. They told me they would get back to me within two weeks. I called after the two weeks and they would not give me any information. They asked if they could come and look at my system again to get a better idea. I allowed it. They asked for 10 days to get me the final quote. I called after 9 days asking for a quote. I was told they would call back. I never received a call. I called two days later. The office person told me the person who works on the quotes would call me back ASAP. I never received a call. I continuously asked for any idea of a number or even the type of machine they were thinking if. The person working on the quote told me they could not give me any numbers or even a machine type. They are not reliable, late to appointments, and do not respond. Do not work with this company. I would not want to rely on them for heating oil for fear of running out in the middle of winter without a delivery due to their ineptitude.

Just before the New Year this past winter we had Call the Bee (a plumbing company we'd used in the…read morepast) come out for a whole house main drain clog. We received a call back right away and they sent out a technician that afternoon. He was clean, courteous & upfront about the plan to clear the clog and the companies pricing. After the snake didn't clear the clog he used a camera and then a water jet to clear our line. Unfortunately the problem returned very shortly after and having lost faith that Call The Bee was able to fix our problem we called another local company. They came out same day, cleared the line and charged approximately the same price. Feeling like we shouldn't have had to have another technician out so soon and incur another charge, we reached out to Call The Bee and spoke with them. Yes, we should have given them a chance to fix the problem instead of calling another company but as I stated, we'd lost faith in them. But, we , I, was wrong. They (Call The Bee) were more than responsive to our problem. Took the time to hear us and wanted the invoice from the second company we called. Lo and behold one week later a check for the ENTIRE amount of our second plumber (slightly over $1,000) was sent to us. Call the Bee truly did all they could to rectify the situation and leave us as satisfied customers.

I had a hot water heater small/ slow leak. I received one of 4 estimates for replacement. Call the…read moreBee was by far the most expensive. Almost 4k for a 40g. I believe that this company practices up charging for people they view as needing to make a quick decision because of a leaking situation. They also upsell their " credit card " financing deal. I just encourage people to practice due diligence when dealing with this company.

Charges 150.00 for an estimate on new furnace which no other company had done. Customer service at…read morefirst visit was abrasive and inappropriate. That was enough to know that this was not the company for me. Respectful interaction is a basic part of building customer relations, and this was blatantly lacking.

I would not hesitate to recommend Webster & Son Paving to anyone looking for reliable and…read moredependable paving services. Outstanding workmanship.

Jim Annemarie S Webster & Son Paving is an absolute 5 star…read morerecommendation from us! Bruce, and his sons and crew, did an awesome job on the removal of our old driveway and installation of our new driveway with additional parking pad. Webster & Son Paving's prompt responses to calls, courteous employees, and 1st rate quality work, all contribute to Bruce's highly rated successful business. Very fair pricing, too.