We had water coming up from our floors & needed someone ASAP in Putnam CT!! We called Service Plus…read moreon Monday. Sam told us he would be out that afternoon! He said he would call when he was on his way & he did!!! He was there within 4 hrs & helped calm us down!! Haha! He told us that we were in good hands & we WERE!!! He wasn't sure what it was but he said he would be back on Tuesday. Sam arrived about 11 & was done & finished about 5 pm!!! It was a kink in the pipe that was surrounded by cement. He tore up the cement, found the problem, replaced the pipe & some other fixtures. Sam makes you feel like you have a new best friend! We highly recommend him!!! We had called a few other companies & either no answer or no return calls. We got the best in the business!! Thanks so much Sam!!!!!

During the 2018 heatwave, my well pump died. Sam was the only one out of 8 businesses that returned…read moremy call on 4th of July week and said he wanted to help me get water back. (I believe it was 95 degrees that day). He worked with me on the price, and he explained everything to me on the way. He even taught me how to change the water filter after. I feel much more comfortable understanding the process better, and knowing that I have someone to call whenever I have plumbing issues. If you want quality product with friendly service, utilize this business. Thank you sam & team.

Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

High quality customer service! They were responsive and had the part in stock needed to fix the…read moreproblem the same day. They were professional, respectful of the property, and courteous. If you live in plainfield and need a plumber give them a call!

Happy I called they did a great job they came quickly and were competitively priced good to have a…read morelocal plumber. We'll call again.

Prompt reply to an urgent, not emergent call. Quick and Efficient resolution to my outdoor faucet…read moreissue. Fair pricing as well. Thnx.

From the owner: Laflamme Plumbing & Heating LLC provides plumbing and heating services to North Windham, CT &…read moreSurrounding Towns.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Called Bill on a Sunday morning about a growing water stain in my ceiling. He was at my house that…read moreafternoon and was able to assess and complete the fix in a very short period of time. We were very happy with his customer service and professionalism. He is definitely our new go to plumber in the area

Prompt, good service at a fair price. I highly recommend Bill for your plumbing needs.read more

I was in the process of selling my house. My realtor noticed that there was some water around my…read morewater heater... well, damn... gotta replace it and quick. The next morning I called Caswell and Sons. Well, they had a busy schedule for the day, but the owner said he would try to fit me in if possible. About 5 hours later they arrived, replaced my water heater and carted away the old one... just in time for my first home viewing. If you need it done fast, done right and by people who take care and respect your home, then you need to call Caswell and Sons.

From the owner: Caswell and Sons Plumbing HVAC is a trusted business with 14 years of experience specializing in…read moreplumbing and HVAC services. Known for its reliability and expertise, the company provides a wide range of heating, cooling, and plumbing solutions for residential and commercial customers

Blake at BTW is very responsive. He answers and returns calls promptly and gets the job done on…read moretime. I had him replace a water heater and shower valve. Fairly priced (as I shopped around for multiple bids.) Good work and clean up after the job was done. Performed to local codes. Would call him again for any other plumbing needs.

BTW installed for us a Fujitsu mini-split and also replaced our existing A/C condenser with an…read moreoutdoor heat pump condenser. We were very pleased with the work. Very good work ethic and professional. They were on time, a very nice installation, and left everything tidy and complete. We've been very pleased with the installation.