3 yrs ago we were looking for a vet, in order to get a puppy checked out before bringing him around…read moreour other two boys and we found thus place! They are one of the most compassionate, caring , group of people i have ever had the privilege to deal with! Everyone from reception to the doctors and everyone in between are amazing! They have helped is with the passing of my two boys a year a part! If you have a pup that needs vet care and want them treated special! This is the place to go! They are amazing and i truly believe everyone working there loves animals! They are the best! Matthew Zambrano dad to Brodie, Riley and Glasgow!

This is the best place to go if you want to pay $154 to be misinformed…read more I brought my 4-year-old French Bulldog, Fawn, to this clinic in November 2025 because she had a bump. I wanted it tested to make sure it wasn't cancer or anything else serious. I was offered blood work and agreed. Dr. Coen told me the results would be available the next day. The following day, I received a voicemail from Dr. Coen stating: "Hi, this is Dr. Coen from Walk-In Vet Clinic just calling to let you know that the blood work looks good and fine. If you have any additional questions, let me know. Otherwise, she's looking good on the blood. Okay, thank you, bye-bye." Later, Dr. Coen claimed that this voicemail was left before the heartworm portion of the blood test had been completed, which I find extremely confusing and concerning. I do not understand why I would be given an update stating that the blood work was "good and fine" if all test results were not yet available. That message directly influenced my decision not to pursue further testing or treatment at the time. Unfortunately, the results were not "good and fine." My dog tested positive for heartworm, and that result was completely missed or not communicated to me. I had no reason to question what I was told, so I took no further action. I only discovered the issue when my primary vet ran blood work again in January 2026 and found the positive heartworm result. After learning this, I contacted Walk-In Vet Clinic to request the original blood work from November. The heartworm positive result was clearly present at that time. I came into the clinic around 11:00 a.m. the same day to ask for an explanation. Instead of accountability, Dr. Coen became defensive and immediately tried to shift the blame onto me, stating that my dog should have been on prevention. Yes, my dog should have been on prevention--but that does not change the fact that I was never informed of a positive heartworm test, nor does it excuse the poor customer service I received when trying to address a serious medical oversight. Dr. Coen then claimed she attempted to leave a voicemail but that my mailbox was not set up, which is not true--she did leave a voicemail, and in that voicemail she stated everything was fine. She also stated that she emailed the results to me as soon as they were received, which also never happened. When I asked what could be done to fix this situation, I was quoted $450 for the first heartworm treatment, which does not include prevention. The only concession offered was a $5 Publix coupon. For comparison, my primary vet quoted me $320 for the first treatment including prevention. This entire experience has been extremely frustrating and disappointing. A serious diagnosis was mishandled, I was given false reassurance, and when I sought answers, I was met with defensiveness rather than accountability. I would strongly caution others to be extremely careful when trusting this clinic with their pet's health.

Brought our newly adopted Woody here for his first check up and Sierra Animal Hospital was nothing…read moreshort of awesome! They were incredibly gentle with our very nervous pup but they took absolute care of him. Contacting and making an appointment was also very easy to do. Communication with lab work, also top notch!

Follow Up on my last review;…read more This veterinary office lacks professionalism from the top down. If you have an urgent matter, they stand by a review time of 24-48 hours to even look at your needs. My complaint was on 12/11 and the office manager, Cymri, said I would get a call back the next day. Upon looking at my call log, I had a missed call at 4:50 pm the following day, but no voicemail. They called again on 12/16 with no voicemail. This office opened my complaint email 17 TIMES, (see attached) but couldn't respond once? They couldn't send an email saying we tried to reach you? It took you 6 days to write up a lame excuse on why you wouldn't help me get medication for my established pet who had diarrhea due to being overfed wet dog food? LOL. Know this.. If you have an urgent or non urgent matter, you will be ignored, because they have a "24-48 hour time period to respond to a need"... Or in this case, they have a week to respond.. Take your pets somewhere else, because when they need care at an important time, you don't want to rely on this kind of behavior

We took our 3 year old labradoodle "Muffin" to Ruskin Animal Hospital today for her yearly checkup…read more I have never had such good, caring people work with us. The vet tech (Mel) was a real sweetheart and made me feel as though she loved my Muffin as much as I did. Then Dr. Mannes came into the room - he is AWSOME!! He examined Muffin and talked to her and us while he was working with her. He seems so sincere and loves animals!! I have never been as happy with a vet office as I am now. I would recommend Ruskin Animal Hospital for your fur baby!!

Very helpful when I called for info, and was able to make appointment sooner than other vets in…read morearea. Good with cats as well as dogs.

Dr Rosario and her tech are both amazing!! They truly care about your fur baby and make sure they…read morehave the best care! She is honest, genuinely friendly and very knowledgeable in this industry. You can tell she is passionate and loves her job. I highly recommend her and her team! Every visit is always easy, enjoyable and a learning experience!

Our appointment was on time and they treated our greyhound with special care. Pricing was within…read morepennies of the estimate. The staff was friendly and caring.

Truly such an amazing team, I've brought my Pug before and they were able to help. After a Pitbull…read moreattacked our Frenchie, we had to take her quickly to the vet and they saw her right away and were very kind and reassuring the entire time. Luckily the wounds weren't very severe but the team was very thorough and took the time to explain everything to us and also show compassion during this difficult time. Our Frenchie, Subaru, is very lucky to have had such great care. 100% recommend Southbay Animal Hospital! Shoutout to Molly, she was so helpful and truly such a great person to us.

Fantastic! Dr.G and her tech's were fantastic! I've been searching for an exceptional Vet. Not…read morejust a good Vet, but an exceptional Vet who truly loves animals. These days you see the tech longer than the Vet, I'm not into that especially with the high prices. Not only is Southbay reasonable priced, Dr. G was very attentive, loving and present. The tech's were loving, sweet and professional. I FOUND MY NEW Veterinarian!!! P.s. I tried 3 other Vets from Riverview to Apollo beach and landed on Southbay (4th vet.)

After visiting multiple veterinarians, we have settled on family Animal Hospital. They are much…read moremore caring and capable than the other veterinary hospitals or clinics that we have been to in the area. The veterinarians and vet techs are easy to work with and genuinely care about your animal along with your experience as the owner. I recommend this place over other Riverview area veterinarians.

Dr. Anna is fantastic. She takes great care of our four cats and spends as much time as needed to…read moreexplain and discuss everything that's going on with them. All of the techs have been kind and caring. I trust Family Animal Hospital 100%.

They are not all they want you to believe. Expensive. They lead me to believe I got 3 free visits…read moreyet charged me extra for 3rd visit. Beware.

Prompt, professional, and thorough. Dr. DeStefano was great-…read moretook time to ask questions and answer my questions. I will definitely use them again. Personal care in the comfort of your home was great for my dog.

Tech Jamie was awesome! So kind to my dog Bella. Love Dr. Raatz. He always answers all my…read morequestions. Lori is always helpful with making future appointments and answering any questions. Joy Wright was so very kind and helpful in getting pain relief for Bella following her surgery, I so appreciate her! The entire staff goes above and beyond in helping their patients.

After 16 years with this practice my new special dog and I were kicked out. That hurt and I took it…read morepersonally. Love the staff. But the vets who bought out Dr. Fox changed everything. Never going back.

YES! I DO recommend this place! I tried a different vet out in Seffner, it was so filthy I was…read moredisgusted! It was horrific! This place is so clean and nice! The AC works and keeps not only myself cool but my pup cooled off as well. That's important to me especially on hot days that we have here in Florida. They're usually pretty quick at getting your special baby in for an appointment. I feel they do care about your pets health and care. Not just about the money. Thank you Big Bend Animal Hospital for caring for my Juju. I'm so thankful for you!

It was a sad day on march 30 when i had to take my best friend of 14 years in to be laid to eternal…read morepeace....my heart was breaking....i was hurting....but the staff went out of their way to get me in as a walk in..no appointment...and they made the process much easier than i expected....i miss my little buddy but i know he was given the respect and dignity he deserved....i stayed with him till the end just like he showed me 100 % loyalty over the past 14 years Thank you.....youre kindness means the world to me

Expensive ,,, doesn't return calls. Also doctors turn over. Never went over med instructions.read more

I'd like to share my wife's cat experience with other cat owners in the Parrish area. Kris is a 10…read moreyear old, 14 lb, long hair mix Maine Coon. My wife discovered a small lump on his right rear legend took him to Dr. Nina's Animal Hospital for a check. On Feb 7th, the Dr removed the benign lump and that part is well. She was charged $492.86 for this but I have no idea if that is normal or high. What someone "decided" to do was cut all of the cat's hair off down to 1/4" to do this procedure which for a cat amounts to being naked for the next 3 or 4 months. Since Feb turned out be cold as usual and we live in a under insulated mid 1986 mobile home, the floors are colder than the upper part , the cat developed a sickness with dry heaves less than 2 weeks after the surgery and was diagnosed with pneumonia on Feb 21st. Kris was taken to Dr Nina's office at 12:30 for diagnosis and was kept for x-rays. My wife as called at 4PM to pick him up at 5 PM which she did. At that point she was charged $836.86 for what that I have not gotten a responce from Dr Nina's office as of yet. My wife was told that this was our fault because the floors are cold. No mention of he no longer had hair to insulate him or that my wife was not offered or advised to get a cat sweater. So it's $836.86 for I am presuming is an x-ray and a shot or two of pneumonia medicine. Does that seem excessive for a 4 hour visit and this treatment or is it just me being ignorant of reality? 2nd review from Nextdoor Dea When my dog passed away at that office I STOPPED GOING THERE! The dog was only 7 yrs old and they failed to do a complete blood panel before surgery. I failed my dog as an owner for not knowing more about the protocol. I am sure he had an underlying issue WE were unaware of....yeah, I have nothing good to say about the place. As for WHAT they charge always have them give you an estimate before accepting any work. VET NEXTDOOR does a great job and excellent work - from X-rays to surgery.